Mediator training presentation2

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Presentation to owners of organization in the importance in mediation of employees to decrease conflict.

Transcript of Mediator training presentation2

Page 1: Mediator training presentation2

Mediator TrainingMediator for :GRACE Inc., Personnel and Evolve Therapeutic Counseling Services

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What is a Mediatora person who mediates, between parties at a

state of a difference of agreement.

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Peer MediatorPeer mediation is a process that helps

reduce conflicts and fighting. It is an option you can choose instead of name calling, yelling, or letting conflicts grow until they explode into violence. Communities with Conflict Resolution and Peer Mediation Programs find they have fewer conflicts. When conflicts do occur they are usually resolved more quickly and more easily. Another plus is the more positive, productive, and more peaceful atmosphere.

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How Does the Mediation work:Trained mediators help peers work out their

differences for a plausible solution.Peer mediators guide the process. An atmosphere of communication and

cooperation brings mutual respect, which is another building block for a strong agency and community.

A mediator is NOT a judge and does not take sides in the argument. Rather, they keep information confidential, remain neutral, and help those in conflict come to an agreement.

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Types of CasesCriminal Court

Minor misdemeanor crimesCitizen complaints

Civil CourtLandlord/tenant disputeContract disputesWarrants in debtCustomer complaintsReal estate disputes

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Types of CasesJuvenile and Domestic Relations

Juvenile offensesCustodyDivorceVisitationSpousal support

Circuit Court Asset divisionDivorceComplex contractsHigh dollar casesAppeals from lower courts

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Ages to be serviced:Peer Mediation (ages 12 to 18): This onsite 16-hour course

trains young people how to mediate issues between their peers so they can become active participants in the peacemaking efforts within their environment. A peer mediation program can be established at Middle and High Schools, Community Organizations and Evolve Therapeutic Counseling Services. Our training includes onsite program implementation whenever appropriate to ensure program sustainability.

Peace Corner (ages 5 to 11): A Peace Corner is a space within a classroom or in the clients’ home specifically for conflict resolution. This onsite 8-hour training teaches children how to use the peace corner effectively to help themselves as well as their peers resolve conflict issues in a peaceful way. A Peace Corner can be established at Therapeutic Counseling Services, Elementary Schools, After-School Programs.

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Benefits for the YouthConflict Resolution and Peer Mediation teach children that it is

possible to develop positive and powerful relationships with others, instead of violent ones. Meaningful relationships are based on honest and clear communication, not on power.

Peer Mediation trainers become positive role models in the lives of children who often don’t have a trusted adult to lean on. The ability to trust is essential for children to develop healthy.

Peer Mediation training emphasizes the positive aspects of children – their ability to make good choices, their capacity to empathize with their peers and their desire to live in an environment where conflict is dealt with in a peaceful manner, instead violently.

Peer Mediation training teaches children not to be simple observers in life, but actual contributors who can truly make a difference in the world. Therefore, peer mediation training offers children an option in becoming an active member of society.

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How can the Agency Benefit Resolve Staff to Staff conflictAssist with supervisory rolesCommunity Practitioner to Parent conflictCommunity Practitioner to client conflictAssist in Family Court hearings both Family

and Domestic Violence cases

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Customized Training ProgramsDealing with Customer Complaints Dealing with Angry / Difficult People What is Your Conflict Style & Why It Matters Conflict Resolution & Capacity Building for Organizations How to Handle Workplace Disputes (i.e.. EEO, Sexual

Harassment, Discrimination Complaints, Interpersonal) Conflict Resolution and Mediation Skills Training Diversity in the Workplace Facilitation Skills for large or small groups Team BuildingDispute Resolution System Design for Organizations and

Community Groups

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Cost of the certification Completion of a 20-hour certified Basic Mediation Training Course

($395) Completion of a 20-hour certified Family Mediation Training

Course ($425) Completion of a four-hour Orientation to the Virginia Judicial

System ($95) Completion of an eight-hour training in Domestic Violence in the

Context of Mediation ($130) Two family mediation observations with a mentor mediator

($85/event or $125 if not trained at CMC) Five family co-mediations with a mentor mediator ($85/event or

$125 if not trained at CMC) Grand Total-$1,640 in which I will pay 1/3 $546.60 that can be

deducted from my GRACE Inc., pay 50.00 per pay cycle until the debt is paid in full and if employment ends before the debt is paid in full the balance may be taken from the last paycheck…..

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It pays for it self

Costs can be included in the services provided to the families.

Lease services to the communityLease services to the surrounding city courts

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Who will benefit-they will

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And

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For additional Informationhttp://www.conflictcrushers.org

[email protected]

Community Mediation CenterHampton Road’s Only Non-Profit Community Mediation Center586 Virginian Drive, Norfolk, VA 23505 Phone: (757) 480-2777Fax: (757) 531-9423