Media5-Fone Android UsersGuide

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User’s Guide –

Android versionMedia5-fone - Android version

Version 2.14

March 16, 2012

Copyright © 2012 Media5 Corporation (Media5)

This document contains information that is confidential and proprietary to Media5.

Media5 reserves all rights to this document as well as to the Intellectual Property of the documentand the technology and know-how that it includes and represents.

This publication cannot be reproduced, neither in whole nor in part, in any form whatsoever, withoutwritten prior approval by Media5.

Media5 reserves the right to revise this publication and make changes at any time and without theobligation to notify any person and/or entity of such revisions and/or changes.



User’s Guide – Media5-fone - Android version List of Acronyms

SIP Softphone Application ii

List of Acronyms

3G 3r

Generation cellular data network.

4G 4t Generation cellular data network.

AGC Automatic Gain Control

FQDN Fully Qualified Domain Name

RFC Request For Comment

SDES Session Description Protocol Security Descriptions for Media Streams

SIP Session Initiation Protocol

SRTP Secure Real-Time Transport Protocol

TCP Transport Control Protocol

TLS Transport Layer Security

VoIP Voice over Internet Protocol

Wi-Fi Wireless IEEE802.11 a, b or g network

WLAN Wireless Local Area Network



User’s Guide – Media5-fone - Android version List of Figures

SIP Softphone Application 4

Figure 42: Favorites Screen ....................................................................................................................................................... 44

Figure 43: Adding a Favorite Entry ............................................................................................................................................. 45

Figure 44: Calling a Favorite Entry from the Settings ................................................................................................................. 45



User’s Guide – Media5-fone - Android version Table of Contents


Table of Contents

1. INTRODUCTION -------------------------------------------------------------------------------------------------------------------- 7

1.1 Third-Party Software Copyright Information .................................................................................................. 7

1.2

In-App Purchase Options Comparison .......................................................................................................... 7 1.3 Media5-fone Main Features ........................................................................................................................... 8

1.4 Devices and Operating System Versions .................................................................................................... 10

1.5 Supported Screen Resolutions .................................................................................................................... 10

1.6 Special Cases .............................................................................................................................................. 10

2. GETTING STARTED ------------------------------------------------------------------------------------------------------------- 11

2.1 Configuring VoIP Network Service .............................................................................................................. 11

2.2 Configuring Wi-Fi Access Points ................................................................................................................. 11

2.3 First Start-Up of the Media5-fone ................................................................................................................ 12

2.4 Starting the Media5-fone Application ........................................................................................................... 14

3.

INTERFACE COMPONENTS DESCRIPTION ----------------------------------------------------------------------------- 16

3.1 Navigation Bar ............................................................................................................................................. 16

3.2 Phone Number Area .................................................................................................................................... 17

3.3 Contact Matching Area ................................................................................................................................ 17

3.4 Dial Pad ....................................................................................................................................................... 17

3.5 Add Contact Button ...................................................................................................................................... 17

3.6 Full Keyboard Access .................................................................................................................................. 17

3.7 Call Button ................................................................................................................................................... 17

3.8 Back Hard Button ......................................................................................................................................... 17

3.9 Menu Hard Button ........................................................................................................................................ 17

4. USING THE MEDIA5-FONE ---------------------------------------------------------------------------------------------------- 18

4.1

Receiving a Call ........................................................................................................................................... 18 4.1.1 Declining a Call ............................................................................................................................... 18

4.1.2 Accepting a Call .............................................................................................................................. 19

4.1.3 In Call Network Quality Feedback ................................................................................................... 19

4.2 Placing a Call ............................................................................................................................................... 20

4.2.1 Dialing a Number ............................................................................................................................. 20

4.2.2 Adding a New Contact ..................................................................................................................... 21

4.2.3 Calling Using the Favorites Feature ................................................................................................ 23

4.2.4 Calling a Contact ............................................................................................................................. 24

4.2.5 Redial .............................................................................................................................................. 24

4.2.6 Call Waiting ..................................................................................................................................... 25

4.2.7 Second Call ..................................................................................................................................... 26

4.2.8 Merging Calls .................................................................................................................................. 27

4.2.9

Transferring a Call ........................................................................................................................... 28 4.2.10 Recent (Call History) ....................................................................................................................... 31

4.3 Editing a Contact’s Details ........................................................................................................................... 31

4.4 Voicemail ..................................................................................................................................................... 32

4.5 Exiting the Application.................................................................................................................................. 32

5. ADDITIONAL SETTINGS (MORE VIEW) ----------------------------------------------------------------------------------- 33

5.1 Configuring your Settings ............................................................................................................................ 33

5.1.1 Settings Definition ........................................................................................................................... 33



User’s Guide – Media5-fone - Android version Table of Contents

SIP Softphone Application vi

5.1.2 Activating an Account ...................................................................................................................... 35

5.1.3 Creating an Account ........................................................................................................................ 35

5.1.4 Dial Rules Examples ....................................................................................................................... 38

5.1.5 Codec Settings ................................................................................................................................ 39

5.2 Feature Purchase View................................................................................................................................ 40

5.3 Accessing SIP Traces .................................................................................................................................. 41

5.4

Getting More Information on the Application ............................................................................................... 42

5.5 Getting Help ................................................................................................................................................. 43

6. CONFIGURING YOUR FAVORITES ----------------------------------------------------------------------------------------- 44

7. LISTENING TO MUSIC WHILE USING THE MEDIA5-FONE --------------------------------------------------------- 46

8. EXTERNAL SPEAKER ---------------------------------------------------------------------------------------------------------- 47

9. INDEX -------------------------------------------------------------------------------------------------------------------------------- 48



User’s Guide – Media5-fone - Android version Introduction


1. Introduction

Thank you for using the Media5-fone application.

The Media5-fone is an application that runs on an Android telephone version 2.1 and higher. It is a SIP Client (softphone)that enables users to make and receive VoIP (Voice over Internet Telephony) calls. VoIP calls are calls established by

using a Wi-Fi or 3G/4G mobile packet data network coverage using the IP technology of the Media5-fone.This manual describes how to configure and use the Media5-fone application. It does not describe how to operate theother functionalities of the Android telephone. Please refer to the Android telephone’s documentation for details on howto operate it.

1.1 Third-Party Software Copyright InformationThe Third Party Software Copyright Information for Media5- fone lists the third-party software modules used in theMedia5-fone along with any copyright and license information. This document is available at:

http://www.media5corp.com/repository/common%20manuals/Third-Party_Software_Copyright_Information_Media5-fone.pdf .

1.2 In-App Purchase Options Comparison

The free version of the Media5-fone is available on the Google Play Store (Android Market). This free edition has thefollowing limitations:

Banners.

Cannot add more than one SIP account.

Supports only the following codecs: G.711 uLaw, G.711 aLaw and iLBC

The table below highlights the features that can be purchased and unlocked through Google Play Store to make yourMedia5-fone Android Edition more powerful.

Purchase

Options

Codecs

G.711√

Enhanced G.711, G.722 & iSAC O3

G.729 A&B O1

iLBC √

Calls

Make/Receive Call √

2nd Call

O2

Call Waiting

Call Transfer

3-way Local Conference Call

Features

Multiple SIP Accounts O3

No Ad Banner O3

Security (TLS & SRTP w/SDES) O4

See Feature Purchase View for more details on how to purchase one or more options.

List of Options:

http://www.media5corp.com/repository/common%20manuals/Third-Party_Software_Copyright_Information_Media5-fone.pdf









O1: G.729ab codec can be optionally purchased.

O2: Supplementary Telephony Services can be optionally purchased (Telephony Pack).

O3: Support of multiple SIP accounts and Ad-free application can be optionally purchased (Unlock).

O4: Support of SIP over TLS and SRTP w/SDES for secure VoIP Calls can be optionally purchased (Secure

Comm. Pack).

1.3 Media5-fone Main Features High Definition & Wideband Voice Quality:

o High Definition (HD) voice quality with the iSAC Codec compatible with a Gizmo5 account or any otheriSAC compatible SIP Server.

o Wideband audio quality with the G.722 Codec.

Highly interoperable.

Telephony/Communications Features:

o Make and Receive VoIP Calls over Wi-Fi and 3G/4G

o SIP URI Dialing support (e.g. sip:[email protected])

o Call Waiting

o 2nd

Call

o Call Transfer

o 3-way local conference call

o Call Toggle

o Audio routing (Loudspeaker / Handset / Wired Headset) / Mute

o Complete access to the native contact list

o Favorites / Speed Dial

o Call History / Contact management

o Voicemail integration / notification (SIP MWI)

o Hold / Resume / Redial

o In call contact display picture

o DTMF (SIP INFO / RFCs 2833/4733 / RTP Inband)

o Codecs: G.711 (uLaw & ALaw), iLBC, Enhanced G.711, G.722 (Wideband), iSAC (HD), G.729

o UDP/TCP/TLS signalling transports

o SRTP with SDES (secure VoIP calls)

Easy to setup & configure:

o In-application settings

o Flexible Codec configuration and easy prioritization

o Authentication Username

o Configurable dial plan

o Configurable DTMF method (SIP INFO / RFCs 2833/4733 / RTP Inband)

o Pre-configured list of SIP Service Providers

o Multiple SIP accounts

o Selectable ring tone

o

Customizable tab baro Configurable Acoustic Echo Cancellation / Automatic Microphone Gain Control Control / Noise

Suppression

Other:

o Keep alive mechanism to maintain NAT/FW pinholes and bindings

o SIP Traces

o Direct access to Help and Support (send SIP traces to Media5 tech support)

o Configurable rPort option / Registration Timer / Display Name (Local Caller-ID information)

o VPN Support





o Supports Multitasking.





1.4 Devices and Operating System VersionsMedia5-fone supports any device running Android v2.1 or later .

1.5 Supported Screen ResolutionsMedia5-fone is designed to run on any screen resolution supported by the Android system. However, not all screensize/resolution/density models are tested on actual devices in our labs. The following table lists the resolutions supportedby Android, and the devices used to test the Media5-fone. Resolutions that do not have devices listed are validated usingthe Android emulator.

Low density (120),ldpi

Medium density(160), mdpi

High density (240),hdpi

Extra high density(320), xhdpi

Small QVGA (240x320) 480x640

Normal WQVGA400 (240x400)

WQVGA432 (240x432)

HVGA (320x480) WVGA800 (480x800)

WVGA854 (480x854)

600x1024

640x960

Droid Pro (HVGA,186ppi)

X10a (WVGA854,245ppi)

Desire Z and Desire HD (WVGA800, 252ppi)

Droid 2 (WVGA854,265ppi)

Large WVGA800 (480x800)

WVGA854 (480x854)

WVGA800 (480x800)

WVGA854 (480x854)

600x1024

Galaxy S and Nexus S (WVGA800, 233ppi)

Atrix (540x960, 275ppi,qHD)

ExtraLarge

1024x600 WXGA (1280x800)

1024x768

1280x768

1536x1152

1920x1152

1920x1200

2048x1536

2560x1536

2560x1600

1.6 Special CasesMotorola Atrix: Requires Android version 2.2.2 or later.

http://www.gsmarena.com/motorola_atrix-3709.php





User’s Guide – Media5-fone - Android version Getting Started


2. Getting Started

This section describes how to prepare your Android telephone for the Media5-fone application.

2.1 Configuring VoIP Network ServiceYou must obtain a VoIP network service configuration prior to using the Media5- fone application. Please ask your ITdepartment or SIP service provider for the SIP Server configuration, user name and password.

2.2 Configuring Wi-Fi Access PointsThe Media5-fone requires the availability of a Wi-Fi network to work properly. Therefore, you need to create one or moreproper Wi-Fi access points.

Note

When no configured access points are available, the 3G/4G network of the telephony provider will be used if theapplication’s settings allow it.

To configure a Wi-Fi access point (see your Android telephone user guide for more information):

1) Access the Settings application from the Android telephone’s home screen.

2) Tap the Wireless and network option.3) Tap the Wi-Fi Settings option.

4) Tap the access point to use and enter the password if prompted to.

Figure 1: Accessing the Wi-Fi Settings





2.3 First Start-Up of the Media5-foneNote:

If you are upgrading your Media5-fone application, please skip to the next section. The current section details the firststart up of the Media5-fone for installations that are not updates.

The Media5-fone offers a Configuration Wizard that will guide you through the setup of the application in order to helpyou make free calls fast!

To start the application, look for the Media5-fone icon in the Applications page, then tap on it as illustrated in Figure 2.

Figure 2: Applications

Once the application is initialized, it detects that it is the first time it starts and displays the screen depicted in Figure 3. When you are ready to start the configuration process, tap the Start button at the bottom.





Figure 3: Configuration Wizard

The first step is to decide what type of account you will use. You have the choice between:

a manually defined account

one of the multiple pre-configured IP PBXs and SIP Application Servers accounts.

one of the multiple pre-configured Internet Telephony Service Providers accounts.

Note:

The Media5-fone DOES NOT create accounts automatically with any provider. YOU will need to apply for a servicecontract with the provider you select to use. Media5 Corporation is not affiliated with any of the providers listed in theconfiguration wizard. The list is merely a convenience to ease the application's setup. Providers that wish to be listedhere should contact Media5’s Technical Assistance Center.

If you already own a SIP account on your company’s VoIP server, you do not need any additional SIP provider account.Please contact your IT department to help you configuring your SIP account into the Media5-fone.

Figure 4: New SIP Account

Once you have selected your actual SIP provider, tap it. The Media5- fone requests your credentials (user name andpassword) and applies predefined configuration's values that are known to work with the selected SIP provider. Shouldyou need to change any settings for your account, you will be able to do so once the configuration wizard is finished.





If your SIP provider is not listed or you prefer to manually configure your account, tap on the Define manually entry atthe top of the list. Refer to Creating an Account for details on each and every account parameters that are customizablein this mode.

Note:

Media5 Corporation is interested in hearing from you should your provider be unlisted. Media5 would like to get the mostcomplete list of SIP providers around the world. Should you encounter any issue with a pre-configured provider accountor if your provider is not listed, please contact our Technical Assistance Center.

No matter if you used a pre-configured or manually defined account, once you have entered all required information, tapthe Save button and you will be all set.

2.4 Starting the Media5-fone ApplicationTo start the Media5-fone application, look for the Media5-fone icon in the Applications page, then tap on it.

Figure 5: Starting Media5-fone

While the Media5-fone is initializing, the screen depicted in Figure 6 is displayed.

Figure 6: Loading Screen





Once the initialization sequence is completed, the main screen, as selected in the settings, is displayed.

Figure 7: Main Screens



User’s Guide – Media5-fone - Android version Interface Components Description


3. Interface Components Description

The Media5-fone is separated in three components: the navigation bar, the dial pad and the phone number area.

Figure 8: Main Screen Components

3.1 Navigation BarThe navigation bar allows easily switching between the dialer and the contacts list, call history, voice mail and otherscreens.

The navigation bar is customizable. You can move tabs around by performing a long tap on the tab that you want tomodify. The second and fourth tab from the left can be customized this way with one of the following views:

Recent

Voicemail

Favorites

The following window displays:

Phone Number Area

Navigation Bar

Dial Pad

Call Button Add Contact Button

Contact Matching Area



User’s Guide – Media5-fone - Android version Interface Components Description


Figure 9: Select the panel to display

Select the view that you want displayed. It will be placed in the tab bar. The views that are not displayed in the tab barare listed in the More view.

3.2 Phone Number AreaThe Phone Number area shows the number you are currently dialling as well as the name of the account to which youare currently registered.

3.3 Contact Matching AreaThe Contact Matching area shows the contact information if the number is recognized as an existing contact.

3.4 Dial Pad

The dial pad is used to dial the number you want to call. See Using the Media5-fone for more details.

3.5 Add Contact ButtonThis button allows you to add the number you just dialed as a new contact. See Adding a New Contact for more details.

3.6 Full Keyboard AccessTapping anywhere in the Phone Number area allows you to access a full keyboard. The full keyboard allows you to dialany SIP URI, not just a phone number. For instance, a SIP URI could be something similar to: sip:[email protected].

3.7 Call ButtonThe Call button lets you know whether or not the Media5-fone is ready to make VoIP calls. If the button is green, you can

proceed. If the button is red, there may be a problem with your Wi-Fi network settings or there is no Wi-Fi / 3G/4Gcoverage in your area. See Configuring Wi-Fi Access Points for more details.

3.8 Back Hard ButtonThe Back hard button unfolds the activities launched under a tab. When the tab’s root is selected, the Back button bringsthe user back to the main screen. When in the main screen, the Back button puts the application in background.

3.9 Menu Hard ButtonThe Menu hard button offers options that change depending on where you are located in the application.



User’s Guide – Media5-fone - Android version Using the Media5-fone


4. Using the Media5-fone

The following sections describe how to use the Media5-fone application on a daily basis.

4.1 Receiving a CallOnce the Media5-fone has been started and the dial button is green, it is ready to receive calls. When an incoming callarrives, the window depicted in Figure 10 appears. This window indicates the caller’s ID (at the top) and caller’s picture ifany is set in the contacts. If the contact matching the incoming call has no picture, none is displayed.

This window proposes to Decline or Accept the incoming call.

Figure 10: Incoming Call Prompt

Please note that if you press the volume keys while receiving an incoming call, the ring is terminated.

4.1.1 Declining a Call

When you decide to decline an incoming call, you are taken back to the last displayed screen. Usually, on a corporateSIP network, this will forward the incoming call to your voicemail.





4.1.2 Accepting a Call

When you decide to accept the incoming call and the call is fully established, the status changes to indicate that a VoIPcall is in progress. The in-call feature buttons are displayed and you can terminate the call by tapping the End Call button.

Figure 11: Accepting a Call

4.1.3 In Call Network Quality Feedback

The In Call Quality Feedback indicates the quality of your call. It also displays the codec currently used, as well aswhether or not this codec is HD. Please note that you can tap the quality bars and a message will be displayed.

Figure 12: In Call Quality Feedback





4.2 Placing a CallThe Media5-fone offers four ways of performing a VoIP call. You can:

Manually dial a number by using the dial pad;

Use the favorites feature;

Select a contact from your contact list or Select an entry from the Recent list.

4.2.1 Dialing a Number

Manually dialing a number consists of tapping on the numbers of the dial pad and tapping the Call button to call thenumber (see Figure 13).

Figure 13: Manual Number Dialling

If the number is recognized as an existing contact, the information is displayed.Figure 14: Contact Matching

Once the Call button has been tapped, a status window appears and indicates the call progression. You can end the callby tapping the End Call button.





Figure 15: Call Progression

4.2.2 Adding a New Contact

You can add the number you just dialed as a new contact by tapping the Add Contact button.

Figure 16: Add Contact Button

You must select whether you want to create a new contact or add the number to an existing contact.





Figure 17: Select Contact Destination Screen

Note that some models of Android telephones may have additional options and screens.

If you want to add the information to an existing contact, the following screen displays:

Figure 18: Select contact Screen

You are then directed to the Create contact screen.





4.2.4 Calling a Contact

To call a contact, you need to access the contacts list by tapping the Contacts tab in the navigation bar (see Figure 21).

Figure 21: Accessing the Contacts

This displays the contact list (Figure 22). You can search the list for a particular contact by entering text in the searchfield. Tap on the contact to call. This shows the contact’s details. To call the contact, tap on the contact’s number youwant to call. This brings the call status windows as depicted in Figure 22. Once the call is over, the user is brought backto the contact’s details.

Figure 22: Contact's List and Contact’s Details

4.2.5 Redial

Tap the Call button to redial the last number called.

Note:

The Phone Number Area must be empty to enable the Redial feature. The Redial feature cannot be used after restartingthe application.





4.2.6 Call Waiting

Note:

This feature is available only once the “telephony pack” feature has been purchased (Feature Purchase View).

The Media5-fone supports Call Waiting. If you are already in a call and someone calls you, the following action popup willdisplay.

Figure 23: Call Waiting Options

It indicates who is calling and offers you three options:

Decline rejects the second call altogether and the current call continues.

Hold + Accept holds the current call and connects the second. The Hold button will be modified to togglebetween calls. You can also tap on the call status line for the call to activate, much like in the native Androidphone application.

End Call + Accept terminates the current call and connects the second one. This effectively replaces thecurrent call with the new one.

You can also define whether or not the call waiting feature is enabled. See Settings Definition for more details.





4.2.7 Second Call

Note:

This feature will be available only when the “telephony pack” feature has been purchased (Feature Purchase View).

Along with the call waiting feature, the Media5-fone also allows establishing a second call. While you are in call, tap the + button and a popup window appears.

Figure 24: Making a Second Call

The green bar at the bottom allows you to cancel the 2nd

call and return to your call. The 2nd

call window allows you tocall a contact from your Favorites, the Android device’s contacts, the call history or dial a number or SIP URI.

Once you select the contact to call or tap the dial button on the dial pad, the current call is held and the new call isestablished. You can swap between calls by using the swap button.

Figure 25: Second Call – Swapping





4.2.8 Merging Calls

Note:


Along with the second call feature, the Media5-fone also allows establishing a 3-way local conference. You can mergecalls in two ways:

When in a call, use the second call feature to make a new call (Second Call). Once both calls areestablished, create the conference by using the merge button.

When in a call, if another participant is calling you, tap the Hold + Accept button as described in CallWaiting. Once both calls are established, create the conference by using the merge button.

Figure 26: Merging Calls

To terminate a conference, tap the split button.

It is also possible to leave a conference without terminating the calls to the other two peers by tapping End Call and thenselecting Link Calls Together .





4.2.9 Transferring a Call

Note:


The Media5-fone also allows transferring a call to a third party using the following two methods.

4.2.9.1 Blind TransferThe Blind Transfer method lets you transfer the current call to a selected phone number without announcement:

1) While you are in a call, tap the transfer button. Your call is automatically put on hold.

Figure 27: Transfer Call

A popup window appears:

Figure 28: Transferring a Call

2) The green bar at the bottom allows you to cancel the transfer process and return to your call. Select the transferdestination from your Favorites, the Android device’s contacts, the call history or dial a number or SIP URI.

3) Once you select the contact to call or tap the dial button on the dial pad, the Media5-fone blindly transfers your callto that destination.





Note:

This transfer method does not allow you to announce your intention to the destination’s phone number.

4.2.9.2 Blind Transfer with Multiple Calls

While in multiple calls, the Blind Transfer method lets you transfer the current call without announcement:

1) While you are in a call, tap the transfer button. Your call is automatically put on hold.

Figure 29: Transfer Call

You have three options:

Figure 30: Transfer Call Options

Cancel dismisses the call transfer and the current call continues.

To Call # lets you transfer the current call to another call on hold.

To Other lets you select another number. A popup window appears:





Figure 31: Transferring a Call


3) Once you select the contact to call or tap the dial button on the dial pad, the Media5-fone blindly transfers your callto that destination.

Note:

This transfer method does not allow you to announce your intention to the destination’s phone number.

4.2.9.3 Attended Transfer

The Attended Transfer method lets you transfer the current call to a selected phone number and lets you announce yourintention to the destination’s phone number:

1) While you are in a call, tap the + button. Your call is automatically put on hold.

A popup window appears:Figure 32: Transferring a Call






4.4 VoicemailThe voicemail view shows the number of new messages as well as the number of saved messages.

1) In the Media5-fone application, tap the Voicemail tab.

If the Voicemail tab is not available, tap the More tab, and then the Voicemail entry.

2) Access your voicemail by tapping the Connect to voicemail button.

Note:

This option is not available when the voicemail number in not configured; see Creating an Account for more details.

Figure 34: Accessing the Voicemails

OR

4.5 Exiting the ApplicationTo exit the Media5-fone, tap the Menu hard button and select Quit.



User’s Guide – Media5-fone - Android version Additional Settings (More View)


5. Additional Settings (More View)

The following sections describe how to configure some advanced settings as well as how to access some otherapplication features.

5.1 Configuring your SettingsYou can configure various settings in-app in two ways:

More tab, Settings option.

Menu Hard button, Settings option.

From there, you can set various settings:

Create and edit accounts

Application Settings

Media Configuration

Calls Settings

Ringtones

Figure 35: Settings Screen

Please note that the favorites have their own settings view. See Configuring your Favorites for more details.

5.1.1 Settings Definition

The following settings are available:

Table 1 - Media5-fone Settings

Parameter Description

Accounts

Configure SIPaccounts

See Creating an Account for more details.






Application Settings

VoIP over 3G Controls whether or not VoIP is allowed on the 3G network.

Important note

Some mobile network operators may prohibit or restrict VoIP (VoiceOver Internet Protocol) over their data network or impose additionalfees and/or charges when using VoIP over their network. Please askyour mobile network operator before enabling the VoIP over 3G feature. Please contact the Media5-fone Technical Assistance Centerfor any concern related to the VoIP over 3G.

Starting Screen Screen displayed after the application start-up (Dialer or Contacts).

Run in Background Controls whether or not the Media5-fone application can be run in thebackground. If you disable this feature, the application is closed whentapping the main button.

It could help improve the battery lifetime.

DTMF Sounds Indicates whether or not to play a sound when pressing a digit in the main

dialer. Note that the mute switch will always be followed.

Ringtones Allows you to select the desired ringtone. The modification applies to allsubsequent incoming calls.

Media Configuration

Auto. Gain Control Activates or deactivates the microphone automatic gain control. The AGCeffectively reduces the volume if the signal is strong and raises it when it isweaker

Echo Cancellation Controls whether or not the Acoustic Echo Cancellation is enabled. Thisalgorithm prevents voice echo from being played in the speaker of theremote user.

Noise Suppression Suppresses background noise to improve the call quality of the application.

For instance, this parameter could be useful if two callers are using thehands-free feature. You have the following choices:

Disabled

Low (6 dB attenuation)

Medium (10 dB attenuation)

High (15 dB attenuation)

Very High (20 dB attenuation)

Calls

Call Waiting Defines whether or not the call waiting feature is enabled.

o Enable: The application can handle an incoming VoIP call when inan active VoIP call.

o Disabled: The incoming VoIP call is automatically rejected whenalready in a VoIP call.

See Call Waiting for more details.

Native System Integration

Call Log Allows integrating the Media5-fone application into the Android system’snative call log.

Auto Start Allows the Media5-fone application to automatically start when the telephoneis powered up.





5.1.2 Activating an Account

You can activate or deactivate existing accounts by accessing the Configure SIP accounts setting of the Settings view.

The Accounts view lists the active and inactive accounts.

Figure 36: Accounts Screen

To activate an account, tap on the left of an inactive account. Note that there can only be one active account at a time. Activating an account will deactivate other accounts.

To deactivate an account, tap on the left of the active account.

5.1.3 Creating an Account

To create a new SIP account, you must tap the Add account line.

You can either define a new account manually or select from a pre-defined list of SIP providers.

If you decide to use a pre-defined SIP provider, tap the proper one in the list. The Media5- fone requests your user name

and password, and then applies predefined configuration's values that are known to work with the selected provider.Should you need to change any settings for your account, you can do so by tapping the account name. In that case, thesettings defined in Table 2 apply.

If your SIP Provider is not listed or you prefer to manually configure your account, tap on the Define manually entry atthe top of the list. Refer to Table 2 for account parameters that are customizable in this mode.

Note:

Media5 Corporation is interested in hearing from you should your provider be unlisted. Media5 would like to get the mostcomplete list of SIP providers around the world. Should you encounter any issue with a pre-configured provider accountor if your provider is not listed, please contact our technical support.

Table 2 – SIP Account Parameters


Account

Title Name of the account.

Username User name for your account. This is mandatory.

Password Password used for authentication.

Servers – SIP Server / Domain / Realm

Address SIP server’s IP address or domain name. This is mandatory. E.g.






sip.myprovider.com.

Port SIP server’s port number. The default value is 5060.

Servers – Outbound Proxy (optional)

Enable Proxy Defines whether or not the proxy server is enabled.

Address Proxy server’s IP address or FQDN.

Port Proxy server’s port number.

Remove Route Header When this option is enabled, the requests are sent directly to the proxywithout adding a route header. This fixes interoperability issues with someVoIP providers. Note that this bypasses the standard routing as specified bythe SIP protocol.

Servers – Transport and Security

SIP Transport Defines the transport protocol to use when sending and receiving SIPmessages. You have the following choices:

UDP TCP

TLS

Note that only TLS is a secured transport protocol. When selecting TLS, theapplication automatically switches to the SRTP protocol and uses the SDESkey management protocol.

TLS is available only if you have purchased the Secure Comm. package.See Feature Purchase View for more details.

Enable SRTP This parameter allows you to define whether to disable SRTP or enable itwith SDES. Please note that setting the SIP Transport parameter to TLSautomatically enables SRTP, while setting it to TCP or UDP automaticallydisables it.

This feature is available only if you have purchased the Secure Comm.package. See Feature Purchase View for more details.

Add transport=tcp This feature is available if you have selected TCP as SIP Transport. Whenset to On, the Media5-fone will send SIP messages with the “transport”parameter in the Contact header of REGISTERs and INVITEs.set to the TCPtransport type. This parameter is for advanced users only.

Force SIP Scheme This feature is available if you have selected TLS as SIP Transport. It forcesthe application to use SIP instead of the secure SIPS. This may be used forolder servers that require unsecure SIP even if the connection uses thesecure TLS transport protocol. This parameter is for advanced users only.

This feature is available only if you have purchased the Secure Comm.package. See Feature Purchase View for more details.

Servers – Other

Reg. Timer (sec) The registration timer configures the expiration time to request in SIPRegister requests.

It is possible for a server to reject the proposed registration expiration time ifit is too short, in which case the Media5-fone uses the shortest possiblevalue supported by the server.

It is possible for a server to accept the registration while reducing theexpiration time, in which case the Media5-fone refreshes the registrationbased on the server provided expiration time.






This parameter is for advanced users only.

The Registration timer setting has a significant impact on battery lifetime. Forimproved battery lifetime, raise its value. Please refer to your IT departmentand/or provider to get optimal values.

Use rport Allows the use of the rport SIP VIA header parameter.

Advanced – User Account (optional)

Display Name Text to use as your caller ID. This setting may be overridden by your SIPProvider / Server.

Auth. Name Authentication name to use when authentication is required.

Advanced – Voicemail (optional)

Number Phone extension used by the Media5-fone to contact your voice mail box.

Subscribe MWI When set to On, this parameter allows sending a SUBSCRIBE message forthe voicemail. When set to Off , no SUBSCRIBRE message is sent.

Advanced – DTMF (optional)

Method Allows the application to send DTMF digits using either:

RTP in-band audio.

RFCs 2833/4733 (RTP Named Telephony Events)

SIP INFO messages

NTE Payload If you have selected the RFCs 2833/4733 DTMF Method, this is the SDPpayload (the number that identifies packets as being RFC 2833/4733DTMFs). This number must be between 96 and 125. Do not use the numbers100 to 103 because they are used as follows:

100: Enhanced G.711 ulaw

101: Enhanced G.711 alaw

102: iLBC

103: iSAC

The default value is 125.

Advanced – Media Options

Codecs Wi-Fi List of active and inactive Codecs available for Wi-Fi calls in order ofpreference. See Codec Settings for more details.

Codecs 3G List of active and inactive Codecs available for 3G calls in order ofpreference. See Codec Settings for more details.

iLBC mode 20 Defines whether or not iLBC mode 20 is enabled.

The iLBC codec has two modes (30 [default] and 20). The mode specifieshow much of audio data is sent in each RTP packet. Mode 30 uses 30 ms

and 20, 20 ms. If you get bad audio with iLBC, try activating this parameterand see if it makes a difference.

G.729 VAD Defines whether or not the G.729 VAD (Voice Activity Detection) feature isenabled. This feature is available only if you have purchased the G.729Codec. See Feature Purchase View for more details.

sendrecv on Resume This is an interoperability parameter used in hold/unhold scenarios with someservers that do not support receiving “recvonly”. This parameter is foradvanced users only.






Advanced – Dial Rules

Dial “+” as Replaces the + with the specified character (must leave empty to remove the+). See Dial Rules Examples.

Prefix to Remove Removes the specified prefix.

Prefix to Add Inserts the specified prefix at the beginning of the string.

Advanced – Network Options

Local SIP Port Start Allows you to specify the port range used to receive SIP packets.

If you leave the fields empty, the Media5- fone uses a default range of 5060to 5070.

Local SIP Port End

RTP Port Start Allow you to specify the port range to use for incoming RTP streams.

The port selection starts at "RTP Port Start" and stops at "RTP Port End"minus "RTP Port Start" divided in 2. This is because the RTCP port isautomatically allocated as being RTP Port + 1.

Therefore, the NAT/Firewall configuration needs to take this into account and

make sure to include “RTP Port End” + 1 as an open port.

The range must be sufficient to cover a possibility of 4 simultaneous andinstantaneous RTP streams. This allows all call scenarios (2

nd call, call

waiting, transfer, and conference) to work properly.

The Media5-fone does not verify whether or not the range is of sufficientlength. However, some call scenarios will not work if the range is not longenough.

The Media5-fone does verify if the end port is less than the start port.

If the fields are left empty, the Media5-fone uses a default range of 10000 to10050.

RTP Port End

Keep Alive The Keep Alive mechanism sends messages periodically to the server toensure that it can still be reached. You can enable or disable the following

Keep Alive mechanisms: Wi-Fi Keep Alive

3G Keep Alive

You can also set the interval, in seconds, at which Keep Alive requests aresent to verify the server status. You can set 4 different values:

UDP – Wi-Fi Interval

UDP – 3G Interval

TCP/TLS – Wi-Fi Interval

TCP/TLS – 3G Interval

The Keep Alive settings have a significant impact on battery lifetime. Forimproved battery lifetime, disable the Keep Alive or lengthen intervals.Please refer to your IT department and/or provider to get optimal values.

5.1.4 Dial Rules Examples

Example 1:

John Doe tries to call the number +18198298749 from his contacts. John Doe is logged on his company’sVoIP server. His company asks the user to dial the digit "9" to access external numbers (a trunk), and alsorequires that the user removes the digit "1". In addition, the server does not support the digit "+".

Number dialed: +18198298749

Dial + as: (empty, remove +)





Prefix to remove: 1

Prefix to Append: 9

Number after rules: 98198298749

Example 2:

John Doe is now on a business trip to the United States and Europe and has connected his Media5-fone toany private US VoIP provider.

On the providers’ networks, the number +18198298749 is valid and will be routed without modifications bythe user. So John Doe selects the number from his contacts.

Number dialed: +18198298749

Dial + as: +

Prefix to remove:

Prefix to Append:

Number after rules: +18198298749

5.1.5 Codec Settings

The Accounts view of the Wi-Fi and 3G Codecs lists the Active Codecs and the Inactive Codecs. Furthermore, the Active Codecs lists the Codecs in their preferred order. The preferred Codec is the Codec you want to favour duringnegotiation. The order in which they are listed is thus important.

To change the order of Codecs, tap the icon on the left of one Codec and drag it to the proper location. Repeat theprocess until the list is properly ordered.

To render a Codec inactive, tap the icon on the right of one Codec and drag it to the Inactive Codecs section. You canalso tap the green arrow on the right.

To render an inactive Codec active, tap the icon on the left of one Codec and drag it to the Active Codecs section. Youcan also tap the grey arrow on the right.

Figure 37: Codecs Screen





5.2 Feature Purchase ViewThe Feature Purchase view allows you to purchase additional features for the Media5-fone. It offers the followingoptions:

Unlock to support multiple SIP accounts and remove the ad banner at the top of the screen

G.729 Codec to buy this Codec

Telephony Pack to get the second call feature as well as other advanced calling features

Secure Comm. Pack to get SIP over TLS and SRTP with SDES for secure VoIP calls

Figure 38: Feature Purchase View

Upon purchasing any of the options or after a version update, tap the Restore Purchases button if your previouslypurchased features are not enabled. This will sync the application with your Google Play Store (Android Market) account.





5.3 Accessing SIP TracesThe SIP Traces entry displays the SIP packets exchanged with your server so far. This information is persistent acrossexecution through the use of backup logs. This information will prove useful when you have difficulties to register withyour VoIP provider and you need to contact Media5 Corporation Technical Support.

Figure 39: SIP Traces Screen

Hitting the Menu Hard button gives you four options:

Backup: Backs up the SIP traces that are currently displayed.

Reload: Reloads the SIP traces that are actually recorded.

Contact Support: Allows you to send the SIP traces to Media5’s tech support.

Clear : Deletes the SIP traces that are actually displayed.





5.4 Getting More Information on the ApplicationThe About entry gives you access to the information view. It displays information about your current network status, theapplication version and the legal statement.

Figure 40: Information View

The network status can be one of the following:

Connected: The Media5-fone has found a network but has not yet completed its registration with it.

Registered: The Media5-fone has completed registering with the server and can now perform and receiveVoIP calls.

Not Registered: The Media5-fone has lost its registration with the server because it failed to be refreshed.

Not Connected: The Media5-fone did not find a network in order to reach the VoIP server. Note that thisstate can be displayed even if the Android device indicates that it is currently connected to a network. When itoccurs, it means that the currently connected network cannot be used to communicate with the server. The

most likely reason is that the network has no Internet connectivity.

Furthermore, you can follow the Media5-fone application on Facebook (http://www.facebook.com/pages/Media5-fone/333885977705?v=wall) and Twitter (http://twitter.com/Media5fone). You will get the latest news on the applicationand read messages from people whoa re using.

http://www.facebook.com/pages/Media5-fone/333885977705?v=wall




http://twitter.com/Media5fone










5.5 Getting HelpThe Help entry accesses the Help view. It links to the FAQ and user guide and provides easy access to contact support.

Figure 41: Help View



User’s Guide – Media5-fone - Android version Configuring your Favorites


6. Configuring your Favorites

The Favorites tab lets you manage the settings for the Favorites feature. In the Favorites screen you can add, modifyor remove the contact mapped to a keypad button. It is also possible to call a favorite entry from the settings.

1) In the Media5-fone application, tap the Favorites tab.

If the Favorites tab is not available, tap the More tab, and then the Favorites entry.

The Favorites screen icons map to the keypad buttons. When you add a Favorite, it is automatically mapped to thecorresponding keypad character (see Calling Using the Favorites Feature for more details).

Figure 42: Favorites Screen

To add a favorite entry:

1) Tap the empty entry you wish to use.

2) Choose a contact.3) Choose the contact phone number or SIP URI associated with the favorite entry.

To modify the number or SIP URI associated with a favorite entry:

1) Tap the entry you wish to modify for 1-2 seconds.

2) Select Edit Contact from the menu that is displayed.

3) Choose the new phone number or SIP URI to associate.

To delete or reset a favorite entry:

1) Tap the entry you wish to delete for 1-2 seconds.

2) Select Remove Favorite from the menu that is displayed.



User’s Guide – Media5-fone - Android version Configuring your Favorites


Figure 43: Adding a Favorite Entry

Figure 44: Calling a Favorite Entry from the Settings



User’s Guide – Media5-fone - Android version Listening to Music while using the Media5-fone


7. Listening to Music while using the Media5-fone

The Media5-fone fully supports background music playback. If music is playing and you receive or place a call, yourmusic is automatically muted for the duration of the call and resumes once the call terminates.



User’s Guide – Media5-fone - Android version External Speaker


8. External Speaker

The out-of-call default audio output for Media5-fone is the Android device’s loudspeaker, except when music is playing.When background music is detected, the Media5-fone sets its default audio output to the private speaker (Android deviceHandset / Wired Headset). The Media5-fone currently has no way of detecting whether or not the current music output isthe loudspeaker. Furthermore, changing the audio output from the device controls system dialog will not work.The Media5-fone will override the selected route.

This can be considered as a known issue and we are working on a way to improve this behaviour. In the meantime,please use your wired headset when listening to background music.



User’s Guide – Media5-fone - Android version Index


9. Index

A

Acronyms .......................................................................... ii

C

Configuring Wi-Fi Access Points ............................... 11, 17

I

Introduction ....................................................................... 7

M

Media5-fone Account, activating....................................................... 35 Account, creating ......................................................... 35Call Transfer ................................................................ 28

Call Waiting ................................................................. 25Calling .......................................................................... 20Contacts, calling with ................................................... 24Dialing .......................................................................... 20Exiting .......................................................................... 32Favorites, calling with .................................................. 23Favorites, setting ......................................................... 44Feature Purchase View ............................................... 40first start-up .................................................................. 12

in call quality feedback ................................................. 19Interface Description .................................................... 16Main Features ................................................................ 8Merge Calls ................................................................. 27Receiving a call ........................................................... 18Redial .......................................................................... 24Second Call ................................................................. 26SIP traces, accessing .................................................. 41starting ......................................................................... 14Telephony Pack ........................................................... 40Unlimited call duration ................................................. 40Usage .......................................................................... 18Voicemail ..................................................................... 32

R

Recent ............................................................................. 31

V

VoIP Network, Configuring .............................................. 11

W

Wi-Fi Access PointsConfiguring .................................................................. 11



User's Guide. – Media5-fone

Media5 Corporation

Copyright © 2012 Media5 Corporation (Media5)

This document contains information that is confidential and proprietary to Media5.

Media5 reserves all rights to this document as well as to the Intellectual Property of thedocument and the technology and know-how that it includes and represents.

This publication cannot be reproduced, neither in whole nor in part, in any form whatsoever,without written prior approval by Media5.

Media5 reserves the right to revise this publication and make changes at any time andwithout the obligation to notify any person and/or entity of such revisions and/or changes.

Media5-Fone Android UsersGuide

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