Media 2.0pen: The Nature of Online Transparency

21
Media 2.Open Navigating Online Transparency John C. Havens VP, Business Development - BlogTalkRadio Live audio streaming: www.blogtalkradio.com/

description

John C. Havens, VP of Business Development for BlogTalkRadio, presents information on how to help keep your business Transparent with your online media and for your brand. Information is based on/will be incorporated into John's upcoming book on Transparency co-authored with Shel Holtz, whose working title is also, Media 2.Open.

Transcript of Media 2.0pen: The Nature of Online Transparency

Page 1: Media 2.0pen: The Nature of Online Transparency

Media 2.OpenMedia 2.OpenNavigating Online

Transparency

John C. HavensVP, Business Development -

BlogTalkRadio

Live audio streaming:www.blogtalkradio.com/

transparency

Navigating Online Transparency

John C. HavensVP, Business Development -

BlogTalkRadio

Live audio streaming:www.blogtalkradio.com/

transparency

Page 2: Media 2.0pen: The Nature of Online Transparency

IntroductionIntroduction

Shel Holtz and John C. Havens are writing a book, tentatively titled, “Media 2.Open” Visit/respond at: www.transparencybook.com

Shel Holtz and John C. Havens are writing a book, tentatively titled, “Media 2.Open” Visit/respond at: www.transparencybook.com

Page 3: Media 2.0pen: The Nature of Online Transparency

Why I’m interestedWhy I’m interested

New Media community is changing. It’s not the tiny world it once was.

“Supporting the new media community” demands actions over words, and communication versus critique.

PodCamp NYC experience.

New Media community is changing. It’s not the tiny world it once was.

“Supporting the new media community” demands actions over words, and communication versus critique.

PodCamp NYC experience.

Page 4: Media 2.0pen: The Nature of Online Transparency

Don’t have a public Email Google Group

Don’t have a public Email Google Group

Page 5: Media 2.0pen: The Nature of Online Transparency

The CommentsThe Comments

Page 6: Media 2.0pen: The Nature of Online Transparency

Snarkicons/Link BaitSnarkicons/Link Bait

Page 7: Media 2.0pen: The Nature of Online Transparency

SnarkiconsSnarkicons

Page 8: Media 2.0pen: The Nature of Online Transparency

“Community” and Censorship“Community” and Censorship

Page 9: Media 2.0pen: The Nature of Online Transparency

Our Book/FocusOur Book/Focus

Create a working definition of Transparency: Using Case Studies; document the history of Transparency; Transparency done right and wrong.

Organizational Preparedness: Checklist of characteristics of a transparent organization; how to get your corporate culture ready for these changes.

Where Transparency Lives: Talk about sales processes, manufacturing processes, finances, crisis management, and internal transparency.

Channels of Transparency: Traditional PR and Media Relations; leadership blogs, issues blogs, employee involvement, podcasting/vlogging; social networks; face to face.

Legal and Other Objections: Addressing loss of control, IT/Security Next Steps: Creating a Transparency Plan; the future of

Transparency

Create a working definition of Transparency: Using Case Studies; document the history of Transparency; Transparency done right and wrong.

Organizational Preparedness: Checklist of characteristics of a transparent organization; how to get your corporate culture ready for these changes.

Where Transparency Lives: Talk about sales processes, manufacturing processes, finances, crisis management, and internal transparency.

Channels of Transparency: Traditional PR and Media Relations; leadership blogs, issues blogs, employee involvement, podcasting/vlogging; social networks; face to face.

Legal and Other Objections: Addressing loss of control, IT/Security Next Steps: Creating a Transparency Plan; the future of

Transparency

Page 10: Media 2.0pen: The Nature of Online Transparency

Full Disclosure versus Transparency

Full Disclosure versus Transparency

Dating analogy: (Transparent) “I’ve been looking forward to

our date.”(Full Disclosure) “I’m hoping to have babies

with you.”Ben & Jerry’s versus a pharmaceutical

firm.

Finding the Balance is Key.

Dating analogy: (Transparent) “I’ve been looking forward to

our date.”(Full Disclosure) “I’m hoping to have babies

with you.”Ben & Jerry’s versus a pharmaceutical

firm.

Finding the Balance is Key.

Page 11: Media 2.0pen: The Nature of Online Transparency

Transparency Done WrongJohn Mackey/Whole FoodsTransparency Done WrongJohn Mackey/Whole Foods

Page 12: Media 2.0pen: The Nature of Online Transparency

Dangers of TransparencyDangers of Transparency

Page 13: Media 2.0pen: The Nature of Online Transparency

Cult of the AmateurCult of the Amateur “Bloggers don’t get sued.”

Are bloggers journalists?

“Bloggers don’t get sued.”

Are bloggers journalists?

Page 14: Media 2.0pen: The Nature of Online Transparency

Transparency Done Right jetBlue

Transparency Done Right jetBlue

Page 15: Media 2.0pen: The Nature of Online Transparency

jetBlue (Continued) jetBlue (Continued)

Page 16: Media 2.0pen: The Nature of Online Transparency

jetBlue’s Bill of RightsjetBlue’s Bill of Rights

Page 17: Media 2.0pen: The Nature of Online Transparency

jetBlue’s Follow UpjetBlue’s Follow Up

Page 18: Media 2.0pen: The Nature of Online Transparency

Transparency Done Right Thomas The Tank Engine

Transparency Done Right Thomas The Tank Engine

Page 19: Media 2.0pen: The Nature of Online Transparency

Wayne Silby’s Calvert Fund/ROIWayne Silby’s Calvert Fund/ROI

“The strong results we achieved this year clearly indicate that shareholders want companies to adopt more responsible business practices n the aftermath of recent corporate scandals. Shareholders see a clear connection between stronger governance and improved corporate responsibility, on the one hand, and better financial performance and enhanced shareholder value on the other.”

-Barbara J. Krumsiek, President/CEO of Calvert in response to shareholder resolutions filed in 2003 (Enron, etc.)

Source: What Matters Most--Hollender/Fenichell, Basic Books, 2004

“The strong results we achieved this year clearly indicate that shareholders want companies to adopt more responsible business practices n the aftermath of recent corporate scandals. Shareholders see a clear connection between stronger governance and improved corporate responsibility, on the one hand, and better financial performance and enhanced shareholder value on the other.”

-Barbara J. Krumsiek, President/CEO of Calvert in response to shareholder resolutions filed in 2003 (Enron, etc.)

Source: What Matters Most--Hollender/Fenichell, Basic Books, 2004

Page 20: Media 2.0pen: The Nature of Online Transparency

You Tell Me You Tell Me

www.transparencybook.com“Two Minute Transparency”

VideosTransparency SurveyEmail John with your

stories/thoughts: [email protected]

www.transparencybook.com“Two Minute Transparency”

VideosTransparency SurveyEmail John with your

stories/thoughts: [email protected]

Page 21: Media 2.0pen: The Nature of Online Transparency

Media 2.OpenMedia 2.OpenJohn C. Havens

VP, Business Developmentwww.blogtalkradio.com

blogtalkradio.com/[email protected]

917-597-3323

John C. HavensVP, Business Development

www.blogtalkradio.comblogtalkradio.com/[email protected]

917-597-3323