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Transcript of Measuring More than Pipes and Pumps: The Evolution towards Levels of Service and Sustainability...
Measuring More than Pipes and Pumps: The Evolution towards Levels of Service and Sustainability Monitoring at Water For People
Kate FogelbergRegional Manager, South AmericaIRC Symposium, April 2013Addis Ababa, Ethiopia
• The statistics of the global water crisis do not tell the whole story.
• Billions of dollars have been invested in water projects throughout the world through foreign aid; government
financing; individual, corporate, and foundation philanthropy; and Corporate Social Responsibility (CSR) programs. The
results have been less than impressive.
• Over 30 percent of all water projects fail due to:
• Poor planning and execution
• Lack of local ownership driven by charitable investments
• Lack of a functional support environment, which undermines operation, maintenance, replacement, and
extension of services
• Lack of follow-up (monitoring) to see if the projects are working over time.
• A staggering number of people are caught in this cycle of disease and poverty.
• Districts reach full water and sanitation coverage and approach is replicated and scaled-up
• Communities become self-sufficient
• Water coverage is maintained long-term
• Everyone: Every family, every school, every clinic in defined districts
• Build local capacity to administer, operate, expand, and replace water systems
• Ensure monitoring of level of service and sustainability for at least 10 years
FROM “ADOPT A PROJECT” TO SERVICE DELIVERY
• Donor-driven• Dispersed water projects• No post-construction
follow up• Minimal training, at best• Reactive, no potential for
scale
• Monitoring Service Delivery and Sustainability
• Support to service providers
• Capacity support to service authorities (LGs)
(Lockwood and Smits, 2011).
Proj.#
Project Name Cat.Total Cost
Donor
Number of
Beneficiaries
Funds Needing Adoptio
nReceived
Applied
MOA Receive
d
BOL 9074
Liollata Water Project W $ 4,320
Pennsylvania 225
$4,320.00
$ 3,563.00 7/6/00
11/19/99
EVOLUTION OF MONITORING
Infancy
The Experimental Teenage Years….
Responsible adulthood
LEVEL OF SERVICE
6
Level of Service Scoring Key Level of Service Metrics Points
Scores Colour Label Has Improved Water Point 10 Black No Improved System # of Users Meets Standards 1
1 RedInadequate Level of Service
Majority of Community Members Have Access to the Improved System 1
2-3 OrangeBasic Level of Service
There Is Enough Drinking Water Every Day Of The Year 1
4-5 YellowIntermediate Level of Service
The System Was Down For 1 Day or Less In The Last 30 Days 1
6 Green High Level of ServiceQuantity Of Water Available Meets Standards 1Total 6
LEVEL OF SUSTAINABILITY
7
Level of Sustainability Scoring Key Level of Sustainability Metrics Points
Scores Colour Label Has Improved Water Point 1
0 Black No Improved System Water Was Available On The Day Of The Visit 1
1-3 RedUnlikely to be Sustainable A Tariff Or User Fee Is Collected For Water 1
4-5 OrangeSomewhat Likely to be
Sustainable Water Point Financial Records Were Reviewed By Monitors 1
6-7 Yellow Likely to be Sustainable There Is A Positive Balance Listed In The Financial Records 1
8-9 GreenHighly Likely to be
Sustainable Spare Parts are Available In or Near the Community 1There Is Someone Responsible For Water Point Management,
Operations And Maintenance 1
There Are No Current Problems With The Water Point 1
The System Has Been Expanded To Incorporate New Users 1
Total 9
10
0%20%40%60%80%
100%
157 10
1510 13
19 6
16 3
Cuchumela 2011 Level of Service MetricsYes No
ALTERNATIVA TECNICA DE SOLUCION PARA LAS FAMILIAS SIN CONEXION DE AGUA
Nro. Familias sin conexión PROBLEMAS TECNICOS ALTERNATIVA TECNICA DE SOLUCIONCOSTO APROXIMADO
(Bs)
1 GABRIEL RODRIGUEZ
Estas 6 Familias se beneficiaron con el proyecto de saneamiento de Cuchumuela proyecto 2010 que falta concluir, estos baños no están conectados al sistema de agua de Cuchumuela por que están aislados del pueblo, además están a mayor altura en relación al Tanque del Sistema de Agua.
Construir, un pequeño sistema de red (por gravedad) que consta de: Construir una cámara en el lugar de la vertiente que funcione como Toma-Tanque al mismo tiempo para efectivizar costos, red de diámetros 1", 3/4" y 1/2" y Piletas domiciliarias y publicas.
4800
2 MICO RODRIGUEZ
3 ALFREDO RODRIGUEZ
4 ROLANDO RODRIGUEZ
5 ESTELA RODRIGUEZ
6 FRANCISCO GALVEZ
7 ISIDRO ROJAS La Familia permanece más en Punata.Conexión a la red del sistema de agua. L= 60 m de D=1/2"
2750
EQUITY AND ACCOUNTABILITY: REACHING THE LAST HOUSEHOLD