Business Intelligence and AnalyticsMeasuring IT Value

Bob Bracco, Director of Customer Success, ComSci

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Agenda

• What is Business Intelligence?

• Why do Organizations Crave It?

• Importance and Value

• Overview (Getting Started)

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What is Business Intelligence?

Business intelligence is the ability to collect disparate data and transform that data into meaningful

information!

Its Purpose:

• Identify Trends

• Isolate Risk

• Boost business performance

• Make more informed decisions in running our business

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Why Do Organizations Crave It?

Simple put: we need Business Intelligence in order to execute our daily business objectives!

• Historically Business Intelligence was hard to obtain

• Required too much “human intervention”

• Stale or diluted results

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Importance and Value

Then…….

– Systems did not “talk” to each other (Siloed Databases)

– Results were stale

– Key decisions took time based upon results of data

Now…….

– Information is available in near-real time or real time

– Results are up-to-date and accurate

– Key decisions can be made within hours or minutes, not days

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Getting Started

Data Analysis

Reporting &

Decision Making

Cost Modeling

• Overview of ComSci solution

• Modules

• Importance

• Value

Getting started Modules How to Conclusion

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Modules

Data Analysis

Reporting &

Decision Making

Cost Modeling

• Budgeting and Forecasting

• Service Cost Modeling

• Bill of IT (or anything)

Getting started Modules How to Conclusion

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How to (Importance of Analytics)

• Analytics

• Dashboards and Reports

• Modifying Existing

Information

Getting started Modules How to Conclusion

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Conclusion

• Session Review

• Q&A

• Show Me The Way

Getting started Modules How to Conclusion

Q&A | STAY IN TOUCHVisit us:

comsci.com/blog

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@ComScibyUpland

facebook.com/ComSciUpland

linkedin.com/company/ComSci

Email us:

info@uplandsoftware.com

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