MEASURING CORPORATE SOCIAL RESPONSIBILITY AND SUPPLY … · Process Sub-process Indicator...
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MEASURING CORPORATE SOCIAL RESPONSIBILITY AND SUPPLY CHAIN PERFORMANCE, A LINKING APPROACH TO ASSESS THE IMPACT OF MASSIVE DONATIONS IN DISASTER SCENARIOS Juan Camilo Sánchez Gil Camilo Llerena Riascos July, 2019
Transcript of MEASURING CORPORATE SOCIAL RESPONSIBILITY AND SUPPLY … · Process Sub-process Indicator...
MEASURING CORPORATE SOCIAL RESPONSIBILITY AND SUPPLY CHAIN PERFORMANCE, A LINKING APPROACH TO ASSESS THE
IMPACT OF MASSIVE DONATIONS IN DISASTER SCENARIOS
Juan Camilo Sánchez Gil
Camilo Llerena Riascos July, 2019
Schedule
1. Introduction
2. Methodology
3. Ongoing results
4. Conclusions
5. Limitations
Problem statement
1. Introduction 3. Ongoing results 5. Limitations
2. Methodology 4. Conclusions
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CorporateSocial
Responsibility
Supply chainperformance
Final beneficiaries
Literature review
Supply chain performance
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1. Introduction 3. Ongoing results 5. Limitations
2. Methodology 4. Conclusions
Literature Review number 1
Humanitarian logistics
dimensions of cross-sector
partnerships
Literature Review number 2
Humanitarian KPIs
Literature Review number 3
Qualitative and quantitative
methods to assess the
performance of humanitarian
supply chains
Strategic partner
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1. Introduction 3. Ongoing results 5. Limitations
2. Methodology 4. Conclusions
Methodological approach
Phase 1
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1. Introduction 3. Ongoing results 5. Limitations
2. Methodology 4. Conclusions
Empirical validity of
Indexes-Items
Phase1
Process Sub-process Indicator Index-Item
Relationships
Action plan 1329 indexes 32 Items
Assessment of disaster area
14 indexes 4 Items
Issuing of statements
13 indexes 3 Items
Stakeholders setting
710 indexes 10 Items
Material convergance
Categorizationof donations
11 index2 Items
Management of donations
410 indexes 11 Items
Delivery of donations
58 indexes 8 Items
Transportmanagement
Primarytransport
59 indexes 9 Items
Secondarytransport
59 indexes 9 Items
Perception survey
Likert scale
Statistical validity
by Factor Analysis
Experts’
inputs
Deliverable Final selection of indicators
1. Introduction 3. Ongoing results 5. Limitations
2. Methodology 4. Conclusions
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Relationships
Action plan Demand satisfactions5. Fulfillment of the expected deprivation cost per person
Assessment of disaster area
Response4. Capability of coupling with other humanitarian supply chains
Issuing of statements Information Sharing3. Speed of information exchange among actors
Stakeholders setting Local employment5. Involvement of locals in distribution and delivery
Material convergance
Categorization of donations
Type product flow1. Suitability of donations packagingthroughout the supply chain
Management of donations
Safety stock10. Frequency of stockouts during the response period
Delivery of donations Location1. Proximity of points of distributions to the people affected
Transportmanagement
Primary transport Flexibility2. Heterogeneity of the transport fleet when responding to rapid changes in delivery terms
Secondary transport Reliability6. Availability of vehicles to last mile transportation
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Procces Sub-Procces Indicator Index-item Indicate the level in which the
index-item impacts final
beneficiaries positively
1. No impact
2. Slightly impacts
3. Moderately impacts
4. Highly impacts
5. Strongly impacts
Methodological approach
Phase 2
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1. Introduction 3. Ongoing results 5. Limitations
2. Methodology 4. Conclusions
Analytical Hierarchy
Process (AHP)
Phase2
Perception survey
Fuzzy logic
Validated indexes-
items
Weighting
Experts’
inputs
Prioritization
Deliverable
Index-
Item
Priority-
weight
Ranking
𝐼𝑛 𝑊𝑛 1…n
Phase1
Methodological approach
Phase 3
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1. Introduction 3. Ongoing results 5. Limitations
2. Methodology 4. Conclusions
Linear model
Phase3
Performance assessment
Score
Index-Item Weight Score
𝐼1 𝑊1 𝑆1
𝐼2 𝑊2 𝑆2
𝐼𝑛 𝑊𝑛 𝑆𝑛
PA = 𝑆𝑛𝑊𝑛Corporate Social
Responsibility
Score (CSRS)
Experts’
inputs
Scale and score for each
index-item
Deliverable
Phase2
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1. Introduction 3. Ongoing results 5. Limitations
2. Methodology 4. Conclusions
Empirical validity of
Indexes-Items
Phase1Analytical Hierarchy
Process (AHP)
Phase2
Linear model
Phase3
Process Sub-process Indicator Index-Item
Relationships
Action plan 1329 indexes 32 Items
Assessment of disaster area
14 indexes 4 Items
Issuing of statements
13 indexes 3 Items
Stakeholders setting
710 indexes 10 Items
Material convergance
Categorizationof donations
11 index2 Items
Management of donations
410 indexes 11 Items
Delivery of donations
58 indexes 8 Items
Transportmanagement
Primarytransport
59 indexes 9 Items
Secondarytransport
59 indexes 9 Items
Perception survey
Likert scale
Statistical validity
by Factor Analysis
Perception survey
Fuzzy logic
Validated indexes-
items
Weighting
Experts’
inputs
Prioritization
Performance assessment
Score
Index-Item Weight Score
𝐼1 𝑊1 𝑆1
𝐼2 𝑊2 𝑆2
𝐼𝑛 𝑊𝑛 𝑆𝑛
PA = 𝑆𝑛𝑊𝑛Corporate Social
Responsibility
Score (CSRS)
Experts’
inputs
Experts’
inputs
Scale and score for each
index-item
DeliverableDeliverable
Deliverable Final selection of indicators
Index-
Item
Priority-
weight
Ranking
𝐼𝑛 𝑊𝑛 1…n
• Approaches to measure the impact of CSR
• Number of surveys needed for FA
• Collaboration of actors involved
• Empirical validity
• Replications of the approach
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1. Introduction 3. Ongoing results 5. Limitations
2. Methodology 4. Conclusions
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1. Introduction 3. Ongoing results 5. Limitations
2. Methodology 4. Conclusions
• Food donations
• Perceptions
• One dimension of CSR
• Statistical validity
Thanks!
1. Introduction 3. Ongoing results 5. Limitations
2. Methodology 4. Conclusions
