Measurable ManagementMeasurable Management

Translating Boardroom Strategy Into Measurable Outcomes

Translating Boardroom Strategy Into Measurable Outcomes

Business Improvement

Through Change Management

A Practical Approach

Business EvaluationBusiness Evaluation

Business PlanBusiness Plan

Marketing

InformationTechnology

HumanResources

Financial

Operations

e-commerce

ImplementationProcess

Most organizations evaluate their performance and develop business plans. Total Strategies for Success provide vehicles to implement plans and maximize opportunity.

The three business cycles:The three business cycles:

ConsumerConsumerSalesSalesProductionProduction

All organizations go through the same three business cycles regardless of market sector, service or manufacturing focus.

The real world:The real world:

YouYou

YourCompetitor

YourCompetitor

YourCompetitor

YourCompetitor

CustomerCustomerYour

CompetitorYour

Competitor

Some markets have more competition than others. Only by genuinely being better than your competitors can you improve your sales & customer retention.

Measurable Management and it’s sister program World Class Workforce are designed to help you be better than the competition at satisfying your customers.

The PresentThe Present

SS CC

The FutureThe Future

C.E.O.C.E.O.

First Line Managers

The ProcessesThe Processes

Mission Statement

Strategic Objectives

Policy Deployment

The wealth is created by the workforce who handle the processes that directly engage and satisfy the customer. Measurable Management is designed with First Line Managers in mind. Helping to translate Management Strategy into action in the workplace.

Measurable ManagementMeasurable Management

Workforce development must deliver real and measurable outcomes that meet the needs of:

The organization The department The individual

Workforce development must deliver real and measurable outcomes that meet the needs of:

The organization The department The individual

Benefit PlanningBenefit Planning

The senior managers of each participating company decide on the key business issues.

The success of the program is measured against this criteria.

No “tail wagging the dog”.

The senior managers of each participating company decide on the key business issues.

The success of the program is measured against this criteria.

No “tail wagging the dog”.

Organization:

Department:

Manager:

Participant:

Key Business IssuesKey Business Issues

What are the current key business issues for your company as a whole? Where would senior management like to see measurable improvements over the next six months? You may need to speak to a senior manager or two to ask this question.

Key Business IssuesKey Business Issues

What are the current issues for your department? How does the answer to the section above impact on you? How are you expected by senior management to contribute towards the improvements that they are expecting?

Key Business IssuesKey Business Issues

How will you measure your performance against the key business issues? (improved efficiency, time saved, reduced scrap, sales increased, morale improved, budgets met, fewer mistakes etc.)

Key Business IssuesKey Business Issues

Initiating ChangeInitiating ChangeKey Business Issues

Induction Meeting

Group Meetings

Measurable Outcomes

Measurable OutcomesMeasurable Outcomes

Presentations Problems defined Effect on the business Action taken Measurement criteria applied Return on investment Linked to key business issue

Presentations Problems defined Effect on the business Action taken Measurement criteria applied Return on investment Linked to key business issue

Each participant will implement at least three improvements and present the outcomes of their actions according to the bullet points shown on this slide.

SummarySummary

Provides a simple structure to work to. Draws content from the individuals job. Pulls together managing by objectives, a

teamwork approach to problem solving and a learning process.

Initiates change very swiftly in a controlled and focused method.

Provides a simple structure to work to. Draws content from the individuals job. Pulls together managing by objectives, a

teamwork approach to problem solving and a learning process.

Initiates change very swiftly in a controlled and focused method.

ArrivaNSK

CaterpillarLloyds British

Pimpernel InternationalKelvin HughesKerry Foods

Colway TyresSevcon

Go-Ahead Group

Newsquest MediaWavin

Darlington Borough CouncilDurham TEC

Bonar PolymersSanyoOshinoTarmac

HathawaysHugh Mackay Carpets

TilconOnyx InternetCC Products

ALM ProductsDane Group

BHK (UK) LtdAycliffe Engineering

ESP PlasticsPrestige Inns

Marian Engineering

RPC CresstaleRoberts Construction

PSI GlobalGrorud Engineering

British EnginesMechetronics

Xerox UK Ltd.Rentokil

RTC NorthMIS Ltd.

H&H CalmonSloman Engineering

SteptronikTilbury Douglas Construction

The Stanland GroupBison Bede

Norfran AluminiumUniversal Lighting Power

The Stockton Casting CompanyLaing Construction

Washington Direct MailHenry Colbecks

Coventry NewspapersYork Evening Press

GEC AlsthomGlaxo Smithkline

British Chrome & ChemicalsBucks Free Press

The Northern EchoBradford & District Newspapers

LPMSRolls Royce

Leeds Training TrustIndustrial Technology

SystemsMetal SpinnersProcess Systems

Henderson InsulationGliderol Doors

Leeds & Bradford Boiler Co.

Yorkshire WaterPickersgill – Kaye

G E CBritish Gypsum

W D SNorthend Printers

Barkston Plastics Eng.Durham Careers Service

Stiller Transport

USDThe State Of South Dakota

Governor's Office for Economic Development

Shur-CoDaktronics

The Good SamaritansDakota Craft

Lewis & Clark Realty

Americinn MotelArgus Leader

Small Business AdministrationSioux Vocational Services

First Planning District C R Industries

Marquardt Transportation

Lien TransportationTecton Industries

Lang TV & Domestic AppliancesHRS Food Services

Angus Palm SESDAC

Kauai County GovernmentPrince HydraulicsKolberg Pioneer

Developing PathwaysDeveloping Pathways

To Abundant LivingTo Abundant Living

Total Strategies for SuccessTotal Strategies for Success