MDEC Fintech Conference - A Look into Bank's Fintech Initiatives (RHB)
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Transcript of MDEC Fintech Conference - A Look into Bank's Fintech Initiatives (RHB)
Overview of Fintech & RHB’s POV5th September 2016
Rohan Krishnalingam
Group COO, RHB Banking Group
RHB BANKING GROUP
Page | 2
FinTech companies are providing services in multiple areas that are typically provided by financial institutions and this causes disruption to banking business…
Lending Payments
Retail Investments Personal Finance
Equity Financing
Consumer Banking
Remittance Financial Research
In Asia
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Emerging and rapid advances in technology enables Fintech to go to market quickly causing rapid disruption to banks..
Cloud Mobile Development Cloud Infra Providers Cloud Banking Providers Cloud Payment Providers
Machine Learning
Blockchain
Big Data & Analytics
Natural Language Processing
Distributed ledger removes the need for centralized processing body such as
banks for payment clearing.
Intelligent algorithms replace the need for human financial advisors for investments.
Predictive risk scoring through social media information mining allows near real-time financing online.
NLP allows machines to understand human
speech and respond accordingly; removing
the need for banking staff to respond to
sales & service inquiries
BiometricsFingerprint, voice & facial biometric is simplifying
digital experience for authenticating & authorizing transactions such as payments.
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Established BBVA Ventures for early stage and
later stage venture investments, with USD
100m raised so far.
Has acquired Simple, and invested in Coinbase,
Taulia, Radius, Ribbit Capital, 500 Start-up,
Prosper Marketplace, DocuSign, Personal
Capital, SumUp, Kasisto
Established a Direct Private Investment arm
that does Seed, Early Stage, Venture, Later
Stage, PE and Debt Financing Investments.
Has over USD 125 billion of capital to invest
and has 313 investments in 215 companies
with 33 IPOs and 67 acquisitions
Financial institutions are taking a wide range of approaches to keep up with
technology innovations that is threatening to disrupt the sector
Launched Innoventures; a USD100
million FinTech venture capital fund
based in London
Created of a USD200 million fund
targeted at the FinTech sector, focusing
on both retail and wholesale banking
markets with the aim of improving its
technology systems
Sberbank’s SBT Venture Capital; a USD100
million fund for the FinTech sector,
providing finance and support in return for
insight and potential collaboration
The Plug and Play FinTech Programme; a
partnership between Citi’s global corporate
venturing arm, Citi Ventures, and Californian
accelerator Plug and Play, with locations in
the US, Germany, Singapore, Brazil and
Spain
The Barclays Accelerator Programme; a
London-based incubator scheme providing
FinTech start-ups with funding, office
space and access to Barclays’ APIs and
data
Launched a FinTech Accelerator program
that combined a cash investment with a
minority stake for 6 months of coaching &
collaboration
Selected 3 companies in areas of artificial
intelligent, location and mobile identity
technologies
Launched Blockchain Innovation Lab; in
London’s Level39 accelerator space with
the aim of collaborating with the wider
FinTech Community
Set up MyIdea to provide a platform where
employees can pitch ideas and enter
competitions to improve business areas
Launched 36-hour hackathon under its
LeumiTech and Salesforce in Tel Aviv, with
the aim of developing applications within the
FinTech space
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Regulators in Malaysia and the region has been increasing their focus & support for Fintech market to flourish.
• BNM intends to come out with a framework to encourage Fintech innovation.
• Currently reviewing changes and additional guidance needed to ensure regulatory framework remains appropriate to manage the risks, while encouraging productive innovation that will drive costs down and improve the quality of service to consumers.
• Plans to set up a “regulatory sandbox” to enable financial institutions (FIs) as well as non-financial players to experiment with financial technology (FinTech) solutions.
• Intends to create a "Sandbox" environment for Fintechs to test innovative products, services, & business models whilst ensuring consumers are protected
• Will ask Fintechs to register and have the powers to regulate them once they get to a certain size
• P2P Lending seems to be the largest focus area for Fintechs in Thailand now, guidelines have been issued
• The other area of focus for Fintechs in Thailand is in Payments and likely to be under oversight of BOT
• Setting up a FinTech Office to serve as a one-stop virtual entity for all FinTech matters and to promote Singapore as a FinTech hub
• The FinTech office will provide advice on various FinTech grants & schemes, as well as identify gaps and propose strategies, policies to encourage FinTech
• Partnering with Australian regulator to help fintechs with cross-border expansion
• Plans to set up a “regulatory sandbox” to enable financial institutions (FIs) as well as non-financial players to experiment with financial technology (FinTech) solutions.
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Throughout the last 2 years, RHB has been actively involved in Fintech collaboration through our partner Startupbootcamp including organizing hackathons to boost new startups
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RHB’s strategy includes partnering with innovative start-ups to provide new digital services to our customers…
Regional accelerator
Collaboration / Partnership
Co-Investment
Local incubator
• Business Mentoring
• Start-up Funding / Equity Stake
• RHB customer alternative investment model /option
• Business and technology exchange
• Innovation Advisory Panel with key technology & financial partners to advise & nurture start-ups
Potential IAP members
Online restaurant reservation app
SME retail point of sale solution
Online marketplace for services
Currency exchange rate comparison app
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RHB’s strategy for Fintech is to closely monitor potentially disruptive fintechs and
where relevant, to collaborate or invest accordingly…
FinTech Companies
Providing for unbanked customers
Efficiency / Customer Experience improvements
Disruptive to banks
• Low priority, monitor only
• High Priority - monitor, understand / adapt if relevant for bank or for customers
• Collaborate where relevant
• High Priority - closely monitor and understand impact to us and how to respond
• Determine if equity / investment is required as defensive strategy
Page | 9
Thus far, RHB has been closely engaging numerous startups across various Fintech areas of innovation…
45 13 4 3
FinTech’s /
Startups
Assessed
Currently in
discussions
with…
Providing
payment
services to…
Formally
collaborating
with…
• SBC Fintech Lounge (6) • SBC 2015 Cohort (10)• SBC 2016 Cohort (10)• Others (19)
Page | 10
RHB is constantly looking for innovation from Fintech and one of the key problem that we would like to challenge Fintech to solve is..
Via SBC (Startupbootcamp)
Success of Fintech startup products & solution is highly dependent on creating
excellent customer experience & seamless integration with banking services
such as payment. Creating simplified B2B/B2C payment experience is one of
the critical areas of focus for many Fintech app developers
What is an innovative payment API solution that could enable Fintech app developers to quickly integrate with RHB’s payment services to offer seamless & best in class B2B/B2C payment experience for users?
Problem Statement
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RHB is constantly looking for innovation from Fintech and one of the key problem that we would like to challenge Fintech to solve is..
Via SBC (Startupbootcamp)
Banks are increasingly facing pressure to improve quality of service while
controlling cost of operations. One of the innovation that could contribute in
this area is the use of machine learning to improve service & reduce human
dependency.
How can machine learning help in empowering investment advisors and complementing their knowledge with machine generated insights in order to provide high quality investment advise to customers?
Problem Statement
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RHB is constantly looking for innovation from Fintech and one of the key problem that we would like to challenge Fintech to solve is..
Via SBC (Startupbootcamp)
Banks are increasingly facing competitive market and in pressure to innovate
ways to acquire new customers. One of the challenge faced is the regulatory
requirements around KYC & customer verification which is still reliant on
physical methods thus limiting bank’s ability to fully on-board customers
through digital channels.
What are the innovation that can improve customer acquisition methods and enable a fully digital on boarding of new customers while not violating regulatory requirements?
Problem Statement
Page | 13
RHB is constantly looking for innovation from Fintech and one of the key problem that we would like to challenge Fintech to solve is..
Via SBC (Startupbootcamp)
Banks are increasingly facing pressure to improve quality of service while
controlling cost of operations. One of the innovation that optimize banks
operating cost is blockchain.
Which area of banking operations can be optimized via blockchain and what is the innovative blockchain solution that will increase efficiency and reduce cost of operations in the area?
Problem Statement