MCSAWindows® 10

Complete Study Guide Exams 70-698 and Exam 70-697

William Panek

Senior Acquisitions Editor: Kenyon BrownDevelopment Editors: David Clark, Kathryn Duggan Technical Editors: Rodney R. Fournier, Doug BassettProduction Editor: Dassi ZeidelCopy Editors: Judy Flynn, Linda RecktenwaldEditorial Manager: Mary Beth WakefieldProduction Manager: Kathleen WisorExecutive Editor: Jim MinatelBook Designers: Judy Fung and Bill GibsonProofreaders: Rebecca Rider, Kim WimpsettIndexer: Jack LewisProject Coordinator, Cover: Brent SavageCover Designer: WileyCover Image: © Getty Images Inc./Jeremy Woodhouse

Copyright © 2017 by John Wiley & Sons, Inc., Indianapolis, Indiana

Published simultaneously in Canada

ISBN: 978-1-119-38496-0

ISBN: 978-1-119-38497-7 (ebk.)

ISBN: 978-1-119-38500-4 (ebk.)

Manufactured in the United States of America

No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning or otherwise, except as permit-ted under Sections 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, 222 Rosewood Drive, Danvers, MA 01923, (978) 750-8400, fax (978) 646-8600. Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, (201) 748-6011, fax (201) 748-6008, or online at http://www.wiley.com/go/permissions.

Limit of Liability/Disclaimer of Warranty: The publisher and the author make no representations or war-ranties with respect to the accuracy or completeness of the contents of this work and specifically disclaim all warranties, including without limitation warranties of fitness for a particular purpose. No warranty may be created or extended by sales or promotional materials. The advice and strategies contained herein may not be suitable for every situation. This work is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional services. If professional assistance is required, the services of a competent professional person should be sought. Neither the publisher nor the author shall be liable for damages arising herefrom. The fact that an organization or Web site is referred to in this work as a citation and/or a potential source of further information does not mean that the author or the publisher endorses the information the organization or Web site may provide or recommendations it may make. Fur-ther, readers should be aware that Internet Web sites listed in this work may have changed or disappeared between when this work was written and when it is read.

For general information on our other products and services or to obtain technical support, please contact our Customer Care Department within the U.S. at (877) 762-2974, outside the U.S. at (317) 572-3993 or fax (317) 572-4002.

Wiley publishes in a variety of print and electronic formats and by print-on-demand. Some material included with standard print versions of this book may not be included in e-books or in print-on-demand. If this book refers to media such as a CD or DVD that is not included in the version you purchased, you may download this material at http://booksupport.wiley.com. For more information about Wiley products, visit www.wiley.com.

Library of Congress Control Number: 2016962069

TRADEMARKS: Wiley, the Wiley logo, and the Sybex logo are trademarks or registered trademarks of John Wiley & Sons, Inc. and/or its affiliates, in the United States and other countries, and may not be used without written permission. Windows is a registered trademark of Microsoft Corporation. All other trademarks are the property of their respective owners. John Wiley & Sons, Inc. is not associated with any product or vendor mentioned in this book.

10 9 8 7 6 5 4 3 2 1

This book is dedicated to the three ladies of my life: Crystal, Alexandria,

and Paige.

About the AuthorWilliam Panek holds the following certifications: MCP, MCP+I, MCSA, MCSA+ Security and Messaging, MCSE-NT (3.51 and 4.0), MCSE (2000, 2003, 2012/2012 R2), MCSE+Security and Messaging, MCDBA, MCT, MCTS, MCITP, CCNA, CCDA, and CHFI. Will is also a four-time and cur-rent Microsoft MVP winner.

After many successful years in the computer industry, Will decided that he could better use his talents and his personality as an instructor. He began

teaching for schools such as Boston University and the University of Maryland, just to name a few. He has done consulting and training for some of the biggest government and corporate companies in the world, including the United States Secret Service, Cisco, United States Air Force, and United States Army.

In 2015, Will became a Sr. Microsoft Instructor for StormWind Studios (www .stormwindstudios.com). He currently lives in New Hampshire with his wife and two daughters. Will was also a Representative in the New Hampshire House of Representatives from 2010 to 2012. In his spare time, he likes to do blacksmithing, shooting (trap and skeet), snowmobiling, playing racquetball, and riding his Harley. Will is also a commercially rated helicopter pilot.

AcknowledgmentsI would like to thank my wife and best friend, Crystal. She is always the light at the end of my tunnel. I want to thank my two daughters, Alexandria and Paige, for all of their love and support during the writing of all my books. The three of them are my support system, and I couldn’t do any of this without them.

I want to thank my family, especially my brothers, Rick, Gary, and Rob. They have always been there for me. I want to thank my father, Richard, who helped me become the man I am today, and my mother, Maggie, for all of her love and support.

I would like to thank all of my friends and co-workers at StormWind Studios. I want to especially thank the team I work with on a daily basis, and that includes Tom W, Dan Y, Corey F, Ronda, Dan J, Jessica, Dave, Tiffany, Tara, Ashley, Brittany, Doug, Mike, Vince, Desiree, Ryan, Ralph, Dan G, Tyler, Jeff B, Shayne, Patrick, Noemi, Michelle, Zachary, Colin, and the man who makes it all possible, Tom Graunke. Thanks to all of you for everything that you do. I would not have been able to complete this book without all of your help and support.

I want to thank everyone on my Sybex team, especially my development editor David Clark, who helped me make this the best book possible, and Rodney R. Fournier, who is the technical editor of many of my books. It’s always good to have the very best technical guy backing you up. I want to thank Dassi Zeidel, who was my production editor, and Judy Flynn and Linda Recktenwald for copyediting the book.

I want to also thank Doug Bassett, who is my technical proofreader. Special thanks to my acquisitions editor, Kenyon Brown, who was the lead for the entire book. Finally, I want to thank everyone else behind the scenes who helped make this book possible. It’s truly an amazing thing to have so many people work on my books to help make them the very best. I can’t thank you all enough for your hard work.

Contents at a GlanceIntroduction xxix

Assessment Test xlvi

Part I Exam 70-698, Installing and Configuring Windows 10 1

Chapter 1 Windows 10 Installation  3

Chapter 2 Installing in an Enterprise Environment 49

Chapter 3 Configuring Devices and Drivers 81

Chapter 4 Configuring Storage 119

Chapter 5 Configuring the Windows 10 Environment 175

Chapter 6 Configuring Data Security 237

Chapter 7 Windows 10 Networking 271

Chapter 8 Installing Applications 333

Chapter 9 Managing Authorization and Authentication 375

Chapter 10 Configuring Monitoring and Recovery 457

Part II Exam 70-697, Configuring Windows Devices 503

Chapter 11 Installing Windows 10 505

Chapter 12 Automated Windows 10 Deployments  553

Chapter 13 Configuring Storage and Security  599

Chapter 14 Managing Data Access 661

Chapter 15 Managing the Windows 10 Environment  701

Chapter 16 Planning and Managing Microsoft Intune 763

Chapter 17 Configuring Applications  803

Chapter 18 Managing Identity and Authorization   845

Chapter 19 Configuring Network Connectivity   909

Chapter 20 Configuring Recovery 971

Appendixes 997

Appendix A Answers to Review Questions 997

Appendix B Windows 10 PowerShell Commands 1017

Index 1025

ContentsIntroduction xxix

Assessment Test xlvi

Part I Exam 70-698, Installing and Configuring Windows 10 1

Chapter 1 Windows 10 Installation  3

Understanding the Basics 4Windows 10 Features 8Windows Feature Deprecation 10

Windows 10 Architecture 10Preparing to Install Windows 10 11

Windows 10 Home 12Windows 10 Professional 12Windows 10 Enterprise 13New Install or Upgrade? 17Disk Partitioning 20Language and Locale 21

Installing Windows 10 22Performing a Clean Install of Windows 10 22Performing an Upgrade to Windows 10 30Troubleshooting Installation Problems 35Supporting Multiple-Boot Options 37Using Windows Activation 38

Windows Update 39The Update Process 39Using Windows Update 41Installing Windows Service Packs 42Installing Windows Store Updates 43

Summary 44Video Resources 44Exam Essentials 44Review Questions 46

Chapter 2 Installing in an Enterprise Environment 49

Understanding Imaging 50An Overview of the System Preparation Tool

and Disk Imaging 50Overview of the Windows Assessment

and Deployment Kit 55

x Contents

Using the Deployment Image Servicing and Management Tool 58

Understanding Hyper-V 60What Is Virtualization? 60Installing the Hyper-V Role 61Configuring Virtual Machines 66

Activating Machines in the Enterprise 75Networking Basics 76Active Directory–Based Activation 76

Summary 77Video Resources 78Exam Essentials 78Review Questions 79

Chapter 3 Configuring Devices and Drivers 81

Configuring Hardware 82Understanding Device Stage 82Using Device Manager 84Installing and Updating Device Drivers 88Driver Signing 97

Managing I/O Devices 98Configuring Removable Storage Devices 98Managing Printers 101

Summary 114Video Resources 115Exam Essentials 115Review Questions 116

Chapter 4 Configuring Storage 119

Understanding File Systems 120File System Selection 121File System Conversion 123

Configuring NTFS 124Configuring Disk Storage 127

Basic Storage 127Dynamic Storage 128GUID Partition Table 130Cloud-Based Storage 131

Using the Disk Management Utility 135Using the Microsoft Management Console 136Understanding the Disk Management Utility 140

Managing Storage 155Managing Dynamic Storage 155

Contents xi

Troubleshooting Disk Management 158Understanding Disk Management Status Codes 158Troubleshooting Disks That Fail to Initialize 159

Managing Data Compression 159Using the Compact Command-Line Utility 161Using Compressed (Zipped) Folders 161

Understanding RAID 162RAID Levels 162Storage Spaces 163

Using Disk-Maintenance Tools 165Using the Disk Optimization Utility 166Using the Disk Cleanup Utility 166Using the Check Disk Utility 168

PowerShell Disk Commands 169Summary 171Video Resources 171Exam Essentials 172Review Questions 173

Chapter 5 Configuring the Windows 10 Environment 175

Managing Windows 176Manipulating the Desktop Environment 177Configuring Personalization 186Using Control Panel 191Using the Microsoft Management Console 202Using the System Icon 203Understanding the Settings Window 206Using PowerShell 207

Configuring Mobility Options 209Configuring Offline Files and Synchronization 209Configuring Power Policies 211Configuring Windows To Go 217

Managing Windows 10 Services 219Configuring Internet Browsers 222

Cortana 222Browser Controls 223Pinning Sites to the Taskbar 223Searchable Address Bar 224Security and Privacy Enhancements 224Using the Browser’s Compatibility View 225Using Protected Mode for IE11 226Using InPrivate Browsing and InPrivate Filtering 227Configuring Windows Internet Explorer 11 Options 228

xii Contents

Summary 232Video Resources 232Exam Essentials 233Review Questions 235

Chapter 6 Configuring Data Security 237

Configuring Network Resources 238Configuring HomeGroups in Windows 10 239Configuring Folders 244Understanding Dynamic Access Control 249Securing Access to Files and Folders 249Determining and Viewing Effective Permissions for NTFS 254Determining NTFS Permissions for Copied

or Moved Files 256Managing Network Access 256

Creating and Managing Shared Folders 257Configuring Share Permissions 258NTFS vs. Share Permissions 260

Configuring OneDrive 260Summary 265Video Resources 265Exam Essentials 265Review Questions 266

Chapter 7 Windows 10 Networking 271

Understanding the Basics 272Peer-to-Peer Networks 272Onsite Active Directory Networks 274Cloud-Based Azure Active Directory 276Other Microsoft Networking Terms and Roles 277

Configuring NIC Devices 279Configuring a Network Adapter 280Troubleshooting a Network Adapter 286Configuring Wireless NIC Devices 287Configuring Wi-Fi Direct 295

Understanding TCP/IP 297Benefits and Features of TCP/IP 298Basics of IP Addressing and Configuration 300Using IPv6 Addresses 304Configuring TCP/IP on Windows 10 315Testing Your IP Configuration 317Configuring Windows 10 on a Network 319

Configuring Windows Firewall 324

Contents xiii

Understanding the Windows Firewall Basics 324Windows Firewall with Advanced Security 324

Summary 329Video Resources 330Exam Essentials 330Review Questions 331

Chapter 8 Installing Applications 333

Understanding Deployment Options 334Understanding System Center 334Using the Windows 10 Application Deployment Tool 336Deploying Software with the Windows Assessment

and Deployment Kit (ADK) 337Understanding GPO Deployments 341

Installing Applications 342Using the Upgrade Analytics Tool 343Windows Features 345Configuring Startup Options 345Using Hyper-V for Desktop Applications 345Configuring User Experience Virtualization (UE-V) 350Understanding AppLocker 352

Understanding Azure 353Using Azure RemoteApp 357Understanding App-V 362

Supporting the Windows Store 363Installing and Managing Software by Using Microsoft

Office 365 and Windows Store Apps 364Sideloading Apps into Online and Offline Images 366Integrating Microsoft Accounts Including

Personalization Settings 367Summary 369Video Resources 370Exam Essentials 370Review Questions 371

Chapter 9 Managing Authorization and Authentication 375

Understanding User Accounts 376Account Types 377Built-In Accounts 379Local and Domain User Accounts 379

Working with User Accounts 380Using the Local Users and Groups Utility 380Using the User Accounts Option in Control Panel 382

xiv Contents

Creating New Users 382Disabling User Accounts 388Deleting User Accounts 389Renaming User Accounts 391Changing a User’s Password 392Using a Microsoft Passport, Pictures, and Biometrics 392Using Device Guard 393Understanding Credential Guard 396Configuring Device Health Attestation 397

Managing User Properties 398Managing User Group Membership 399Setting Up User Profiles, Logon Scripts,

and Home Folders 401Troubleshooting User Account Authentication 406Managing and Creating Groups 407

Using Built-In Groups 408Creating Groups 412Managing Group Membership 413Deleting Groups 415

Managing Security Using GPOs and LGPOs 415Understanding the GPO and LGPO Basics 415Using the Group Policy Result Tool 417Managing and Applying LGPOs 418Configuring Local Security Policies 420Using Account Policies 421Using Local Policies 427

Configuring User Account Control 435Privilege Elevation 435Registry and File Virtualization 437

Understanding Smart Cards 437Configuring Remote Management 439

Remote Assistance 440Remote Desktop 444Configuring a VPN Connection 447Transparent Caching 449Broadband Tethering 449

Summary 451Video Resources 452Exam Essentials 452Review Questions 453

Chapter 10 Configuring Monitoring and Recovery 457

Understanding Recovery 459Knowing the Advanced Boot Options 460

Contents xv

Starting in Safe Mode 461Enabling Boot Logging 464Using Other Startup Setting Options 465Understanding System Restore 466Using the System Image Recovery 467Using the Startup Repair Tool 469

Maintaining Windows 10 with Backup and Restore 469Creating a Backup 470Restoring Files from a Backup 471Recovering Files from OneDrive 472Using the Wbadmin Command Utility 473Using Advanced Backup Options 474

Using System Protection 476Creating Restore Points 476Restoring Restore Points 477Cleaning Up Old Restore Points 478Using the Recycle Bin 478

Monitoring Windows 479Introducing Performance Monitor 479Using Other Performance-Monitoring Tools 488

Summary 498Video Resources 498Exam Essentials 498Review Questions 500

Part II Exam 70-697, Configuring Windows Devices 503

Chapter 11 Installing Windows 10 505

Introducing Windows 10 506Windows 10 Features 510Windows Feature Deprecation 512

Windows 10 Architecture 512Preparing to Install Windows 10 513

Windows 10 Home 514Windows 10 Professional 514Windows 10 Enterprise 515New Install or Upgrade? 519Disk Partitioning 523Language and Locale 524

Installing Windows 10 524Performing a Clean Install of Windows 10 524Performing an Upgrade to Windows 10 532

xvi Contents

Troubleshooting Installation Problems 537Migrating Files and Settings 538Supporting Multiple-Boot Options 542Using Windows Activation 544Using Windows Update 544Using Command-Line Options 546Installing Windows Service Packs 547

Summary 547Video Resources 548Exam Essentials 548Review Questions 549

Chapter 12 Automated Windows 10 Deployments 553

Understanding Automated Deployment Options 554An Overview of the Microsoft Deployment Toolkit 2013 555An Overview of Unattended Installation 561An Overview of Windows Deployment Services 563An Overview of the System Preparation

Tool and Disk Imaging 565Overview of the Windows Assessment and

Deployment Kit 569Windows Imaging and Configuration Designer 570Summary of Windows 10 Deployment Options 571

Deploying Unattended Installations 572Using the System Preparation Tool to Prepare an

Installation for Imaging 573Using Windows Imaging and Configuration Designer

(Windows ICD) to Create a Disk Image 575Installing from a Disk Image 577Using the Deployment Image Servicing and

Management Tool 578Using Windows System Image Manager to Create

Answer Files 579Understanding Hyper-V 580

What Is Virtualization? 581Installing the Hyper-V Role 582Configuring Virtual Machines 588

Summary 593Video Resources 594Exam Essentials 594Review Questions 595

Contents xvii

Chapter 13 Configuring Storage and Security 599

Understanding File Systems 600File System Selection 601File System Conversion 603

Configuring NTFS 604Configuring Disk Storage 607

Basic Storage 607Dynamic Storage 608GUID Partition Table 610Cloud-Based Storage 611

Using the Disk Management Utility 615Using the Microsoft Management Console 616Understanding the Disk Management Utility 620

Managing Storage 635Managing Dynamic Storage 635

Troubleshooting Disk Management 637Understanding Disk Management Status Codes 638Troubleshooting Disks That Fail to Initialize 639

Managing Data Compression 639Using the Compact Command-Line Utility 641Using Compressed (Zipped) Folders 642

Understanding Distributed File System 642Advantages of DFS 642Types of DFS 643

Managing Data Encryption with EFS 643Encrypting and Decrypting Folders and Files 644Managing EFS File Sharing 645Recovering Encrypted Files 646

Understanding RAID 649RAID Levels 649Storage Spaces 650

Using Disk-Maintenance Tools 652Using the Disk Optimization Utility 653Using the Disk Cleanup Utility 654Using the Check Disk Utility 655

Summary 656Video Resources 656Exam Essentials 656Review Questions 658

Chapter 14 Managing Data Access 661

Managing File and Folder Security 662Folder Options 663

xviii Contents

Understanding Dynamic Access Control 667Securing Access to Files and Folders 668Determining and Viewing Effective Permissions for NTFS 672Determining NTFS Permissions for Copied or Moved Files 674

Managing Network Access 675Creating and Managing Shared Folders 675Configuring Share Permissions 676Configuring OneDrive 678Joining and Sharing HomeGroups in Windows 10 682

Understanding Hardware Security 687Using BitLocker Drive Encryption 687Features of BitLocker 689Windows 7 and 2008 R2 vs. Windows 10 and 2012 R2 691Using the BitLocker Administration and Monitoring Utility 693Understanding Smart Cards 694

Summary 695Video Resources 695Exam Essentials 695Review Questions 697

Chapter 15 Managing the Windows 10 Environment  701

Configuring the Windows 10 Operating System 702Configuring the Desktop Environment 703Configuring Personalization 711Using Control Panel 717Understanding the System Icon 727Understanding the Settings Window 730

Understanding Mobility Options 732Configuring Offline Files and Synchronization 732Configuring Power Policies 734Configuring Windows To Go 740Configuring Wi-Fi Direct 742

Using the Registry Editor 743Configuring Remote Connections 744

Remote Assistance 745Remote Desktop 749Configuring a VPN Connection 752Transparent Caching 754Broadband Tethering 754

Managing Windows 10 Services 756Summary 758Video Resources 759Exam Essentials 759Review Questions 760

Contents xix

Chapter 16 Planning and Managing Microsoft Intune 763

Managing Devices with Microsoft Intune 764Understanding Microsoft Intune Benefits 766Configuring Intune Subscriptions 767Provisioning User Accounts 769

Supporting Applications 785Deploying Applications Using Intune 785Supporting Broadband Connectivity 789Understanding Data Synchronization 790

Understanding Updates 792Deploying Software Updates Using Intune 792Using the Intune Reports 796

Summary 798Video Resources 799Exam Essentials 799Review Questions 800

Chapter 17 Configuring Applications  803

Supporting Desktop Applications 804Using the Application Compatibility Toolkit (ACT) 804Using Hyper-V for Desktop Applications 806Configuring User Experience Virtualization (UE-V) 811Understanding AppLocker 813

Understanding Azure 814Using Azure RemoteApp 818Understanding App-V 824

Supporting the Windows Store 825Installing and Managing Software by Using

Microsoft Office 365 and Windows Store Apps 825Sideloading Apps into Online and Offline Images 826Integrating Microsoft Accounts Including

Personalization Settings 827Understanding Web Browsers 830

Browser Controls 830Working with Web Slices 831Using the Browser Compatibility View 832Using Protected Mode for IE11 833Using InPrivate Browsing and InPrivate Filtering 833Configuring Windows Internet Explorer 11 Options 834

Summary 839Video Resources 839Exam Essentials 840Review Questions 841

xx Contents

Chapter 18 Managing Identity and Authorization   845

Overview of Windows 10 User Accounts 846Account Types 847Built-In Accounts 847Local and Domain User Accounts 849

Working with User Accounts 850Using the Local Users and Groups Utility 850Using the User Accounts Option in Control Panel 852Creating New Users 853Disabling User Accounts 858Deleting User Accounts 859Renaming User Accounts 861Changing a User’s Password 862Using a Microsoft Passport, Pictures, and Biometrics 863

Managing User Properties 863Managing User Group Membership 864Setting Up User Profiles, Logon Scripts,

and Home Folders 866Troubleshooting User Account Authentication 871Managing and Creating Groups 872

Using Built-In Groups 873Creating Groups 877Managing Group Membership 878Deleting Groups 880

Managing Security Using GPOs and LGPOs 880Understanding the GPO and LGPO Basics 880Using the Group Policy Result Tool 882Managing and Applying LGPOs 883Configuring Local Security Policies 885Using Account Policies 886Using Local Policies 892

Configuring User Account Control 899Privilege Elevation 900Registry and File Virtualization 902

Understanding Smart Cards 902Summary 904Video Resources 905Exam Essentials 905Review Questions 906

Chapter 19 Configuring Network Connectivity   909

Understanding Networking 910Windows Peer-to-Peer Network 910Windows Server 2012 R2 Active Directory Network 912

Contents xxi

Cloud-Based Azure Active Directory 914Other Microsoft Networking Terms and Roles 915

Configuring Windows 10 NIC Devices 918Configuring a Network Adapter 918Troubleshooting a Network Adapter 925Configuring Wireless NIC Devices 925

Understanding TCP/IP 935Benefits and Features of TCP/IP 935Basics of IP Addressing and Configuration 937Using IPv6 Addresses 941Configuring TCP/IP on Windows 10 952Testing Your IP Configuration 954Configuring Windows 10 on a Network 956Configuring Windows Firewall 961

Summary 966Video Resources 967Exam Essentials 967Review Questions 968

Chapter 20 Configuring Recovery 971

Safeguarding and Recovery Basics 972Using Advanced Boot Options 973

Starting in Safe Mode 974Enabling Boot Logging 977Using Other Startup Setting Options 978Understanding System Restore 979Using the System Image Recovery 981Using the Startup Repair Tool 982

Maintaining Windows 10 with Backup and Restore 982Creating a Backup 982Restoring Files from a Backup 985Recovering Files from OneDrive 985Using the Wbadmin Command Utility 986Using Advanced Backup Options 987

Using System Protection 989Creating Restore Points 990Restoring Restore Points 990Cleaning Up Old Restore Points 991Using the Recycle Bin 991

Summary 992Video Resources 993Exam Essentials 993Review Questions 994

xxii Contents

Appendixes 997

Appendix A Answers to Review Questions 997

Chapter 1: Windows 10 Installation 998Chapter 2: Installing in an Enterprise Environment 999Chapter 3: Configuring Devices and Drivers 999Chapter 4: Configuring Storage 1000Chapter 5: Configuring the Windows 10 Environment 1001Chapter 6: Configuring Data Security 1002Chapter 7: Windows 10 Networking 1003Chapter 8: Installing Applications 1004Chapter 9: Managing Authorization and Authentication 1004Chapter 10: Configuring Monitoring and Recovery 1005Chapter 11: Installing Windows 10 1006Chapter 12: Automated Windows 10 Deployments 1007Chapter 13: Configuring Storage and Security 1008Chapter 14: Managing Data Access 1009Chapter 15: Managing the Windows 10 Environment 1010Chapter 16: Planning and Managing Microsoft Intune 1011Chapter 17: Configuring Applications  1012Chapter 18: Managing Identity and Authorization   1013Chapter 19: Configuring Network Connectivity   1014Chapter 20: Configuring Recovery 1015

Appendix B Windows 10 PowerShell Commands 1017

Index 1025

Table of ExercisesExercise 1.1 Performing a Clean Install of Windows 10 . . . . . . . . . . . . . . . . . . . . . . . . . 23

Exercise 1.2 Upgrading Windows 8 .1 to Windows 10 . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Exercise 1.3 Configuring Locales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Exercise 1.4 Troubleshooting Failed Installations with Setup Logs . . . . . . . . . . . . . . . 36

Exercise 2.1 Prepare a System for Imaging by Using the System Preparation Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Exercise 2.2 Installing Windows 10 from a Disk Image . . . . . . . . . . . . . . . . . . . . . . . . . 58

Exercise 2.3 Installing Hyper-V in Windows Server 2012 R2 . . . . . . . . . . . . . . . . . . . . . 61

Exercise 2.4 Installing Hyper-V on Windows 10 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Exercise 2.5 Creating a New Virtual Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Exercise 2.6 Installing Hyper-V Integration Components . . . . . . . . . . . . . . . . . . . . . . . 68

Exercise 2.7 Creating a Checkpoint of a Virtual Machine . . . . . . . . . . . . . . . . . . . . . . . 69

Exercise 2.8 Applying a Checkpoint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Exercise 3.1 Opening Devices And Printers to View Device Stage–Supported Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Exercise 3.2 Viewing Device Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Exercise 3.3 Configuring Network Adapter Advanced Properties . . . . . . . . . . . . . . . . 87

Exercise 3.4 Viewing Driver Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Exercise 3.5 Updating a Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Exercise 3.6 Rolling Back a Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Exercise 3.7 Disabling and Enabling a Device in Device Manager . . . . . . . . . . . . . . . . 92

Exercise 3.8 Uninstalling and Reinstalling a Device Driver . . . . . . . . . . . . . . . . . . . . . . 93

Exercise 3.9 Verifying Signed Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Exercise 3.10 Configuring an Input/Output Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Exercise 3.11 Installing a Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Exercise 3.12 Installing a Shared Network Print Device . . . . . . . . . . . . . . . . . . . . . . . . 105

Exercise 3.13 Managing Documents in the Local Queue . . . . . . . . . . . . . . . . . . . . . . . . 110

Exercise 3.14 Removing a Printer from Devices And Printers . . . . . . . . . . . . . . . . . . . 112

Exercise 3.15 Using the Print Management Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Exercise 4.1 Converting a FAT32 Partition to NTFS . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Exercise 4.2 Configuring Disk Quotas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Exercise 4.3 Configuring OneDrive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Exercise 4.4 Adding an MMC Snap-In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

xxiv Table of Exercises

Exercise 4.5 Creating a New Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Exercise 4.6 Converting a Basic Disk to a GPT Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Exercise 4.7 Converting a Basic Disk to a Dynamic Disk . . . . . . . . . . . . . . . . . . . . . . . 153

Exercise 4.8 Editing a Drive Letter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

Exercise 4.9 Deleting a Partition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Exercise 4.10 Creating an Extended Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Exercise 4.11 Compressing and Uncompressing Folders . . . . . . . . . . . . . . . . . . . . . . . 160

Exercise 4.12 Running the Disk Cleanup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Exercise 4.13 Using the Check Disk Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Exercise 5.1 Configuring Windows 10 Desktop Options . . . . . . . . . . . . . . . . . . . . . . . 190

Exercise 5.2 Installing New Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

Exercise 5.3 Changing the Computer Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205

Exercise 5.4 Changing the System’s Virtual Memory . . . . . . . . . . . . . . . . . . . . . . . . . 205

Exercise 5.5 Configuring a Power Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

Exercise 5.6 Configuring the Power Button to Allow the System to Go into the Hibernate Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

Exercise 5.7 Configuring Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

Exercise 6.1 Managing NTFS Permissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252

Exercise 6.2 Logging into OneDrive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262

Exercise 7.1 Viewing the Network Connection Details . . . . . . . . . . . . . . . . . . . . . . . . 289

Exercise 7.2 Viewing Wireless Network Connection Properties . . . . . . . . . . . . . . . . 291

Exercise 7.3 Accessing the Windows 10 Wireless Properties . . . . . . . . . . . . . . . . . . . 292

Exercise 7.4 Configuring a Static TCP/IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315

Exercise 7.5 Using DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316

Exercise 7.6 Connecting a Windows 10 Machine to the Domain . . . . . . . . . . . . . . . . 320

Exercise 7.7 Adding Windows 10 to the Domain via Active Directory . . . . . . . . . . . . 321

Exercise 7.8 Creating a New Inbound Rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328

Exercise 8.1 Installing Hyper-V . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349

Exercise 8.2 Creating a Collection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357

Exercise 8.3 Sharing the Collection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 359

Exercise 8.4 Setting the Microsoft Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 367

Exercise 9.1 Adding the Local Users and Groups Snap-in . . . . . . . . . . . . . . . . . . . . . 381

Exercise 9.2 Accessing Local Users and Groups via the Computer Management Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 382

Exercise 9.3 Creating New Users via the MMC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 387

Table of Exercises xxv

Exercise 9.4 Disabling User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 389

Exercise 9.5 Deleting a User Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 390

Exercise 9.6 Renaming a User Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 391

Exercise 9.7 Changing a User’s Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 392

Exercise 9.8 Adding a User to an Existing Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 400

Exercise 9.9 Setting Up User Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 402

Exercise 9.10 Assigning Home Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 405

Exercise 9.11 Creating Local Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 413

Exercise 9.12 Adding Accounts to Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 414

Exercise 9.13 Adding the Local Computer Policy Snap-in . . . . . . . . . . . . . . . . . . . . . . . 419

Exercise 9.14 Accessing an LGPO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 420

Exercise 9.15 Configuring Password Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 424

Exercise 9.16 Configuring Account-Lockout Policies . . . . . . . . . . . . . . . . . . . . . . . . . . . 426

Exercise 9.17 Configuring Audit Policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 430

Exercise 9.18 Applying a User-Rights Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 434

Exercise 9.19 Seeing How UAC Affects Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 436

Exercise 9.20 Enabling Remote Desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 447

Exercise 9.21 Setting Up a VPN Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 448

Exercise 10.1 Booting Your Computer to Safe Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 462

Exercise 10.2 Using Boot Logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 464

Exercise 10.3 Backing Up Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 471

Exercise 10.4 Restoring Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 472

Exercise 10.5 Configuring OneDrive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 473

Exercise 10.6 Creating a System Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 474

Exercise 10.7 Creating a Restore Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 477

Exercise 10.8 Restoring a Restore Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 477

Exercise 10.9 Using the Recycle Bin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 479

Exercise 11.1 Performing a Clean Install of Windows 10 . . . . . . . . . . . . . . . . . . . . . . . . 526

Exercise 11.2 Upgrading Windows 8 .1 to Windows 10 . . . . . . . . . . . . . . . . . . . . . . . . . 533

Exercise 11.3 Troubleshooting Failed Installations with Setup Logs . . . . . . . . . . . . . . 538

Exercise 12.1 Downloading and Installing MDT 2013 . . . . . . . . . . . . . . . . . . . . . . . . . . 557

Exercise 12.2 Configuring MDT 2013 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 559

Exercise 12.3 Preparing a System for Imaging by Using the System Preparation Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 575

Exercise 12.4 Installing Windows 10 from a Disk Image . . . . . . . . . . . . . . . . . . . . . . . . 578

xxvi Table of Exercises

Exercise 12.5 Installing Hyper-V in Windows Server 2012 R2 . . . . . . . . . . . . . . . . . . . . 582

Exercise 12.6 Installing Hyper-V on Windows 10 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 583

Exercise 12.7 Creating a Differencing Hard Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 587

Exercise 12.8 Creating a New Virtual Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 588

Exercise 12.9 Installing Hyper-V Integration Components . . . . . . . . . . . . . . . . . . . . . . 590

Exercise 12.10 Creating a Checkpoint of a Virtual Machine . . . . . . . . . . . . . . . . . . . . . . 591

Exercise 12.11 Applying a Checkpoint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 592

Exercise 13.1 Converting a FAT32 Partition to NTFS . . . . . . . . . . . . . . . . . . . . . . . . . . . 604

Exercise 13.2 Configuring Disk Quotas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 607

Exercise 13.3 Configuring OneDrive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 613

Exercise 13.4 Adding an MMC Snap-In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 618

Exercise 13.5 Creating a New Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 629

Exercise 13.6 Converting a Basic Disk to a GPT Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . 632

Exercise 13.7 Converting a Basic Disk to a Dynamic Disk . . . . . . . . . . . . . . . . . . . . . . . 633

Exercise 13.8 Editing a Drive Letter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 634

Exercise 13.9 Deleting a Partition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 634

Exercise 13.10 Creating an Extended Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 636

Exercise 13.11 Compressing and Uncompressing Folders . . . . . . . . . . . . . . . . . . . . . . . 640

Exercise 13.12 Encrypting a Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 644

Exercise 13.13 Implem+enting EFS File Sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 645

Exercise 13.14 Using the Local Security Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 646

Exercise 13.15 Using the Cipher Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 649

Exercise 13.16 Running the Disk Cleanup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 654

Exercise 13.17 Using the Check Disk Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 655

Exercise 14.1 Managing NTFS Permissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 671

Exercise 14.2 Logging into OneDrive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 679

Exercise 14.3 Using BitLocker in Windows 10 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 692

Exercise 15.1 Configuring Windows 10 Desktop Options . . . . . . . . . . . . . . . . . . . . . . . 716

Exercise 15.2 Installing Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 724

Exercise 15.3 Changing the Computer Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 729

Exercise 15.4 Changing the System’s Virtual Memory . . . . . . . . . . . . . . . . . . . . . . . . . 729

Exercise 15.5 Configuring a Power Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 737

Exercise 15.6 Configuring the Power Button to the Switch User Option . . . . . . . . . . . 738

Exercise 15.7 Enabling Remote Desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 752

Exercise 15.8 Setting Up a VPN Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 753

Table of Exercises xxvii

Exercise 15.9 Configuring Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 757

Exercise 16.1 Setting Up a Microsoft Intune Account  . . . . . . . . . . . . . . . . . . . . . . . . . . 768

Exercise 16.2 Adding Users into Microsoft Intune  . . . . . . . . . . . . . . . . . . . . . . . . . . . . 772

Exercise 16.3 Creating a Device Group  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 774

Exercise 16.4 Creating a Security User Group  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 776

Exercise 16.5 Creating an Intune Policy  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 777

Exercise 16.6 Enrolling a Device in Intune  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 780

Exercise 17.1 Installing Hyper-V . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 810

Exercise 17.2 Creating a Collection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 819

Exercise 17.3 Sharing the Collection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 820

Exercise 17.4 Setting the Microsoft Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 828

Exercise 18.1 Adding the Local Users and Groups Snap-in . . . . . . . . . . . . . . . . . . . . . 851

Exercise 18.2 Accessing Local Users and Groups via the Computer Management Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 852

Exercise 18.3 Creating New Users via the MMC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 857

Exercise 18.4 Disabling User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 858

Exercise 18.5 Deleting a User Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 861

Exercise 18.6 Renaming a User Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 861

Exercise 18.7 Changing a User’s Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 862

Exercise 18.8 Adding a User to an Existing Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 865

Exercise 18.9 Setting Up User Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 867

Exercise 18.10 Assigning Home Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 870

Exercise 18.11 Creating Local Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 878

Exercise 18.12 Adding Accounts to Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 879

Exercise 18.13 Adding the Local Computer Policy Snap-In . . . . . . . . . . . . . . . . . . . . . . . 884

Exercise 18.14 Accessing an LGPO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 885

Exercise 18.15 Configuring Password Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 889

Exercise 18.16 Configuring Account-Lockout Policies . . . . . . . . . . . . . . . . . . . . . . . . . . . 891

Exercise 18.17 Configuring Audit Policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 894

Exercise 18.18 Applying a User-Rights Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 899

Exercise 18.19 Seeing How UAC Affects Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 901

Exercise 19.1 Viewing the Network Connection Details . . . . . . . . . . . . . . . . . . . . . . . . 928

Exercise 19.2 Viewing Wireless Network Connection Properties . . . . . . . . . . . . . . . . 929

Exercise 19.3 Accessing the Windows 10 Wireless Properties . . . . . . . . . . . . . . . . . . . 931

Exercise 19.4 Configuring a Static TCP/IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . 952

xxviii Table of Exercises

Exercise 19.5 Using DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 953

Exercise 19.6 Connecting a Windows 10 Machine to the Domain . . . . . . . . . . . . . . . . 957

Exercise 19.7 Adding Windows 10 to the Domain via Active Directory . . . . . . . . . . . . 958

Exercise 19.8 Creating a New Inbound Rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 965

Exercise 20.1 Booting Your Computer to Safe Mode  . . . . . . . . . . . . . . . . . . . . . . . . . . 976

Exercise 20.2 Using Boot Logging  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 978

Exercise 20.3 Backing Up Files  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 984

Exercise 20.4 Restoring Files  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 985

Exercise 20.5 Configuring OneDrive  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 986

Exercise 20.6 Creating a System Image  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 988

Exercise 20.7 Creating a Restore Point  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 990

Exercise 20.8 Restoring a Restore Point  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 991

Exercise 20.9 Using the Recycle Bin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 992