MCS-Responsibility Centres & Profit Centres

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    Responsibility Centre

    Prof. Nand Dhameja

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    Responsibility Centre

    A segment of organisation

    Involving use of resources

    Has a purpose or objective

    A manager responsible for the centre

    An organisation is a set of responsibilitycentres

    Responsibility centres form a hierarchy: acentre may have sub-centres

    Involves InputsPhysical quantity Value ofresources used

    Involves Outputs Physical quantityvalue ofwork done

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    Responsibility Centre- Accounting: Steps

    Divide organisation into segments/centres-a

    division or function unit

    Each centre headed by an executive having authority

    & responsibility

    Accounting for each centre: costs & revenues;Controllable vs. non-controllable costs

    Develop organisational control mechanism:

    Standard of performance for each centre

    Reward/punishment system

    Develop transfer price mechanism

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    Responsibility Centre- Efficiency &Effectiveness

    Two criteria to judge the performance of a

    responsibility centre

    Comparative terms rather than a absolute one

    Efficiency Output/Inputcomparison of actual cost with

    standard

    Effectiveness relationship between Output &objectives

    difficult to quantify objective & output

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    Responsibility Centre- Efficiency &Effectiveness contd.

    Efficiency & effectiveness are not

    mutually exclusive, every centre ought

    to be both efficient & effective

    In summary, a responsible centre isefficient if it does things right, & it is

    effective if it does the right things

    In commercial organisations, Profit is an

    important measure of efficiency &

    effectiveness

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    Responsibility Centres - Types

    Expense Centre

    Revenue Centre

    Profit Centre

    Investment Centre

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    Responsibility Centres Types Contd.

    Revenue Centre- output in money terms

    e.g. market/sales units: don't have to set selling

    price & are not charged for costs

    Expense Centre: inputs measured in monetary

    terms

    Engineered expense centre, or

    Discretionary expense centre

    Profit Centre- An absolute measure

    Profit a useful performance measure-inputs &

    outputs in monetary terms

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    Responsibility Centres TypesContd.

    Profit centre- Delegation of authority to

    generate profit-two conditions:

    a). Manager has access to relevant information to

    make decisions

    b). There is a way to measure effectiveness of

    expense/revenue trade-offs

    Investment centre Profit in relation toInvestment

    Management decision whether a profit centre orinvestment centre

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    Responsibility CenterResponsibility Center: Center In charge

    Responsible for..

    1.Expense Centre 1. Expenses2.Revenue centre 2. Revenues3.Profit Centre 3. Expenses,

    Revenues & Profits

    4. Investment Center 4 Expenses, RevenuesProfits & Investment

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    Responsibility Centre-Profit Centre:Illustrations

    For a bank: branch as profit centre;

    programme or a product profitability ,customer

    profitability, ATM Profitability ATM used as

    credit to branch having customer account

    Power cos.- generation, transmission &distribution as profit centres

    Soya sauce manufacturer- each production

    process as profit centre

    Marketing Division given profit responsibility-marketing manager can trade-off between

    cost/revenues

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    Responsibility Centre-ProfitCentre: Illustrations contd

    Manufacturing may be a profit centre to motivate , to guard against inferiorquality

    Given selling price-ascertain profit Service & support units-maintenance,

    transportation, consulting, customerservice units e.g. Singapore Airlines-

    Singapore Airlines Engineering Co.;Singapore Airport Terminal Services;Catering or laundry service in hospitalsor trains

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    Responsibility Centre-Profit Centre

    Management Decision whether a ProfitCentre-amount of influence (not necessarilycontrol), a manager exercises on activitiesthat affect profit

    Profit centre managers control over a) product decisions;

    b) marketing decisions;

    c) procurement or outsourcing decisions.

    If these are split among two or moremanagers, separating contribution of eachmay be difficult

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    Responsibility Centre-Profit Centre

    Advantages:

    + Quality of decisions improves

    + Speed of operating decisions increases

    + HQ relieved of day-to-day decisions &concentrates on policy matters

    + Managers autonomy- free to useimagination & initiative

    + Improves competitiveness+ Profit consciousness motivates managers

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    Responsibility Centre-Profit Centre

    Disadvantages:

    Decentralised decision-making-management relies on control reports

    rather than on personal knowledge Quality of decision at unit level may get

    reduced

    Lack of appropriate transfer price

    conflict of interests & demotivating Competition among responsibility centres

    undesirable cost consequences

    Emphasis on short-term profit rather

    than long-term profits

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    Responsibility Centre-Profit Centre

    Profitability Measurement: two types

    a). Management performance; how wellManageris doing?

    b). Economic Performance: How well ProfitCentre is doing as an Entity?

    MCS design be addressed to (a) above

    Profit Centre economic performance

    measured by PAT Profit centre manager performance

    evaluated by Five different measures

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    Responsibility Centre-Profit Centre

    Responsibility Centre-Profitability MeasuresSales Rs.1000

    Less Variable Expenses 780

    CONTRIBUTION MARGIN 220 (1)

    Less Fixed expenses in Profit Centre 90

    DIRECT PROFIT 130 (2)

    Less Controllable corporate charges 10

    CONTROLLABLE PROFIT 120 (3)

    Less othe corporate allocations 20

    PBT 100 (4)

    Less Taxes 40

    PAT 60 (5)

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    Profit Centre-Profitability Measures

    1. Contribution Margin:reflects spreadbetween revenue & variable expenses

    + since fixed expenses are beyond his

    control, manager should focus onmaximising contribution

    -- wrong premise- fixed expenses are

    partially controllable-- Is Manager responsible for controllingemployees efficiency & productivity?

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    Profit Centre-Profitability MeasuresContd.

    2) Direct Profit: reflects profit centres

    contribution to general overhead and co.s

    profit; traces expenses to the Centre

    --does not recognise motivational benefit of

    charging HQ costs

    3). Controllable Profit: considers Controllable

    expenses of HQ

    Since non-controllable HQ expenses are excluded,

    this cannot be directly compared with

    published data

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    Profit Centre-Profitability MeasuresContd

    4) PBT: all corporate O/H are allocated;

    ++ awareness of corporate allocated

    expenses

    5) PAT: Profit after all expenses & imputedtax

    --Since decisions which affect PAT aretaken at HQ tax allocation notappropriate

    ++ IT varies among profit centres, managerscant influence

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    Responsibility Centre-Profit Centre

    Responsibility Centre- Profit Centre Sales

    Sales Rs 1000

    Less Variable Expenses 780

    CONTRIBUTION MARGIN 220 (I)Less Fixed expenses in Profit Centre 90

    DIRECT PROFIT 130 (2)

    Less Controllable corporate charges 10

    CONTROLLABLE PROFIT 120 (3)

    Less other corporate allocations 20PBT 100 (4)

    Less Taxes 40

    PAT 60 (5)

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    Responsibility Centre: Investment Measure

    a). Total assets Available All business assets

    b). Total assets employed Exclude Idle assets

    c). Capital Employed b) Less C. L

    d). Net Worth

    Capital + Reserves

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    Responsibility Centre: Investment MeasureContd.

    Current Assets: Extent to which Controllable byDivisional Manager

    When not directly identifiable:

    Allocate cash & Cash needs

    Inventory Sales needs Receivables credit terms

    Fixed Assets: Whether Book value- Gross, or Net,or Current values

    Objectively measured; Not affected byaccounting practicesTreatment of:Off-B/S Items e.g. Lease;or : Intangibles

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    Responsibility Centre- Performance Parameter

    ROI vs. EVA +a comprehensive measure + a basis of comparison of divisions

    +a basis of investment divisions + reported in Financial statement - Too simple a decision Rule - Computation not easy

    - Lack Goal Congruence EVA is conceptually sound while ROI ismore widely used

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    Control System: Characteristics

    Goal Congruence

    Motivation

    Autonomy