MCN 2017 Perspectives on Leadership from Multiple Organizational Levels
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Transcript of MCN 2017 Perspectives on Leadership from Multiple Organizational Levels
Perspectives on Leadership from Multiple Organizational LevelsCLAIRE BLECHMAN, DOUGLAS HEGLEY, ANDREA LEDESMA, AND MEAGHAN TONGEN
November 9, 2017
Today: Perspectives on Leadership
Our panel represents
• Emerging professional
• Museum staff
• Departmental manager
• Executive-level
2
from across the traditional hierarchy
Today: Perspectives on Leadership
Our panel represents
• Emerging professional
• Museum staff
• Departmental manager
• Executive-level
Goals Today:
• Explore & inform – real-life experiences
• Debate – no single answer (sorry)
• Practical information
3
from across the traditional hierarchy
Introductions
Roger Mayne, Untitled [two women shaking
hands], 1929-1999,Gelatin silver print, Gift of
Lora and Martin G. Weinstein, Minneapolis
Institute of Art, 93.70.64
Leadership
Douglas Hegley, Chief Digital Officer, Minneapolis Institute of Art @dhegley http://www.slideshare.net/dhegley
Image Source: https://i2.wp.com/davidgodot.com/wp-content/uploads/2012/12/elephant.jpg?resize=636%2C310
Maybe if we ignore it,
it will just go away
Umm …
6+ years, 20+ years in museums, 27 years in nonprofits
Claire Blechman @cblechman
MCN 201706
Digital Asset Manager,
Peabody Essex Museum
Art | History | Culture museum, founded
1799
Mid-level non-manager (no direct reports
but plenty of project management)
4 years at PEM, 8 years in publishing
I used to be the ropes course instructor at
Girl Scout camp Image Source: King of the Hill. © 20th Century Fox
Meaghan Tongen
MCN 201707
Digital Program Manager
Minneapolis Institute of Art (Mia) - founded in
1915 art museum with > 89,000 objects
Mid-level manager (leads small department +
cross-functional team leadership)
4 years at Mia, 7+ years in nonprofit/education
Certified Scrum Master, lover of post-it notes Image Source: http://cheezburger.com/6086374912
Andrea Ledesma
MCN 201708
Digital Content Coordinator,
The Field Museum
Natural history museum | Collections
established in 1893, over 30 million objects
(and growing!)
Entry level, non-manager
<1 year at the Field Museum. approx. 5 years
in museums
Image source: Warner Bros. Pictures
What is
Leadership?
Image Source: http://www.issues4life.org/images/visionstrategytactics.png
Productivity
High
Low
Leadership Involvement
None - Ignoring
Demanding without
understanding
Learning
Prioritizing and
Empowering
Controlling
Micro-managing
Hovering
What Constitutes Optimal Leadership?
Low High
What is a leader’s role?
MCN 2017011
Cy Wakeman’s Model
12
Role of a leader:
● Eliminate emotional waste
● Encourage good mental processes
Image source: https://people-equation.com/wp-content/uploads/2017/05/Cy_pro-shot_2017-WorkHuman-8x-239-1024x683.jpg
Decision Making for Leaders
(DMFL)
13
Decide
Consult (individually)
Consult group)
Facilitate
Delegate
Image source: https://people-equation.com/wp-content/uploads/2017/05/Cy_pro-shot_2017-WorkHuman-8x-239-1024x683.jpg
Servant Leadership / Host Leadership
● Initiate
● Invite
● Create space
● Define boundaries
● Build connections
● Co-participate
Adapted from: http://www.hrreview.co.uk/analysis/analysis-hr-news/mark-mckergow-and-helen-bailey-the-six-new-roles-of-engagement/54146
Image source: http://bit.ly/2xDVBbz
Host Leadership (continued)
Responsibilities of a Host Leader
● People (not “resources”)
● Radical autonomy (share power)
● Listen
● Clear obstacles
● Appreciate & give credit
● Block those executive torpedos
Image source: http://www.themalaysiantimes.com.my/wp-content/uploads/2012/10/Manipulative.jpg
MCN 201716
Managing expectations
• Servant/host leadership
model
• Do more. Do less.
• “The person taking diligent
notes in the meeting almost
never makes the killer point.”
(Sandberg, Grant)
Illustration by Tara Jacoby. Image source: https://jezebel.com/women-at-work-were-doing-all-the-office-housework-too-1684271715
Gender & Leadership
MCN 2017017
What is the role of staff, of team members?
MCN 2017018
Host Leadership: The Team
● Accept the invitation
● Be present, as your best self
● Understand the “house rules”
● State fact, with tact
● Be accountable
● Find your agency
● Seize the opportunity
Leadership Models
Present and Future
MCN 2017020
Traditional Organizational Management Models Persist
22
Look familiar?
23
Image Source: http://seapointcenter.com/wp-content/uploads/2014/03/Top-Down-Leaders-Pyramid.jpg
artsmia.org
Image Source: http://king6socialstudies.weebly.com/uploads/2/1/8/7/21875770/8409138_orig.jpg
Panelists: What is the structure at your organization?
● Pros?
● Cons?
MCN 2017025
26
Agile as Leadership Paradigm
MCN 2017027
Agile Leadership
28
What problems are we trying to solve?
Scrum
Roles:
Product “Initiative” Owner
Scrum Master
Team
Executive Sponsor
29
Conflict
When Leadership Concepts Clash
MCN 2017030
Leadership conflict may:
MCN 2017031
• Occur across the organizational hierarchy
• Flare up between departments
• Look quite different in separate organizations
• Involve the same words, with different meanings
• Arise when Mission and actual behavior don’t match
• Change over time
• Catch us by surprise
Resolving Conflict
From “stuck” to building forward momentum
MCN 2017032
Uh oh, we’ve gone off the rails ... Now what?
MCN 2017033
• Realization - need to see it before you can start to fix it
• Managing up – is it possible? What is the difference between managing up and being manipulative?
• Context - where does your institution fall?
• “If you can't be a good example, then you'll just have to be a horrible warning.” Catherine Aird (1973)
Getting “unstuck” - working toward solutions
MCN 2017034
• Empathy and active listening
• Tap into staff passion – we all believe in the mission
• “Professionals give others the benefit of the doubt – they assume noble intent” Cy Wakeman (2017)
• Find your agencyWhere can you make a difference?
What would great look like?
The Future
What *could* leadership look like in our sector?
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The Future
MCN 2017036
Image source: https://media.wired.com/photos/59325a8f4dc9b45ccec5d65d/master/w_1000,c_limit/Wired2.jpg
artsmia.org
Questions and Discussion (and here’s some suggested reading)
Thank you
MCN 2017038
Claire Blechman @cblechman
Douglas Hegley @dhegley
Andrea Ledesma @am_ledesma
Meaghan Tongen @mltongen