McDonald’s Corporation: Building and Executing (and Adapting) a … · 2020. 4. 22. ·...
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McDonald’s Corporation: Building and Executing (and Adapting) a Legal Technology Roadmap April 22, 2020
Transcript of McDonald’s Corporation: Building and Executing (and Adapting) a … · 2020. 4. 22. ·...
McDonald’s Corporation: Building and Executing (and Adapting) a Legal Technology RoadmapApril 22, 2020
2 © 2020 Onit, Inc. All Rights Reserved.
Welcome to the Webinar!
Agenda• Onit Overview: Lean into Legal Ops & New
Business Continuity Apps for COVID-19 • Overview of Onit Savings Calculators• Discussion with Curt Batterton of
McDonald’s Corporation• Q&A
Housekeeping• Submit questions during the webinar• Live Q&A at the end• Let us know if you are having technical
difficulties
3 © 2020 Onit, Inc. All Rights Reserved.
Speakers
Matthew Dieden
Product Marketing Manager
Matt DenOuden
VP of Global Sales
Josie Johnson
Marketing Director
Curtis Batterton
Legal Ops & Global Technology Manager
4 © 2020 Onit, Inc. All Rights Reserved.
Houston, TX
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and finance departments.
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Fortune 500 Customers
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Coming Up in Lean Into Legal OpsFriday, April 24th at 10:30 a.m. CDT
– Virtual Panel on LegalOps in a Post-COVID-19 World– Moderated by Rees Morrison– Panelists:
• Emily Dimond, Managing Senior Counsel, eDiscovery, PNC Bank
• Colleen Hankins, SVP & Deputy General Counsel, Head of Legal Strategic & Shared Services, FMR LLC
• Kristin Herber, Managing Counsel, Litigation, Under Armour• Jim Michalowicz, Senior Manager, Legal Operations Business
Performance, TE Connectivity
Wednesday, May 6th at 11:00 a.m. CDT– Quantifying Value in the Legal Department & Why the
Stakes are High– Speaker: Matt Burdman, GLO Finance Manager,
Colgate-Palmolive Company
Join Lean Into LegalOps program for updates and invitations!
https://www.onit.com/resources/onit-and-simplelegal-lean-into-legalops/
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Business Continuity Apps
• Work from Home Transition
• Business Standup/Situation Reporting
• Work Delegation• Client Change
Tracking
• COVID-19 Exposure Self-Reporting
• Return to Work Risk Assessment
• Financial Impact Tracking
• Force Majeure Clause Review
Managing Remote Workforce
Managing Business Changes
Managing Risk
Managing Financial Impacts
https://www.onit.com/resources/free-business-continuity-apps-to-cope-with-covid-19-impacts/
7 © 2020 Onit, Inc. All Rights Reserved.
Onit’s Response: Savings Calculators
• Onit savings calculators for ELM, CLM, and Workflow Automation (Apptitude)
• Built using industry best practice, data as well as the knowledge from Onit subject matter experts
• The Workflow Automation calculators are unlike anything on the market before and can be adapted for any use case
• If you’re interested in learning more about one of our calculators to build your business case, visit https://www.onit.com/suite-of-savings-calculators-to-justify-technology-spend/
8 © 2020 Onit, Inc. All Rights Reserved.
Today’s Expert
Curtis BattertonLegal Operations & Global Technology ManagerMcDonald’s Corporation
• With McDonald’s for nearly 12 years• Has held positions in IT Strategy and Legal
Operations• Focus on technology strategy to deliver business
solutions and change management• Currently supports the global legal department,
including over 300 global users across 20+ teams
Building and Executing a Legal Technology RoadmapAnd adapting it to new realities
Relevant wisdom from Ray Kroc, McDonald’s Founder
“None of us is as good as all of us.”
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McDonald’s Legal Tech Landscape
Legal Technology Area Tech in Use
Analytics Business Objects, Tableau
Collaboration/Knowledge Management MCD Intranet Site, SharePoint, MS Teams
Contract Management Custom solution (US only)
Document Assembly HotDocs (US), Avvoka (UK)
Document Management iManage Cloud
Document Review Workshare
eBilling Onit ELM
eDiscovery DISCO, Legal Hold Pro
eSignature DocuSign
IP Management Anaqua
Matter Management TeamConnect
Workflow Tools Onit Apptitude
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The Path We Were Walking
Looking back, tell us about where your strategy stood just a couple months ago.
McDonald’s Legaltech Roadmap
Fixing
Moving from getting everything working to creating an aspirational roadmap.
Understanding
Surveying legal and business teams to identify their issues and wish lists.
Expanding
Get tech in the hands of global teams, not just in the HQ office staff’s.
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The Path We Were Walking
What did the survey data you mentioned tell you? What were you implementing to meet those needs?
McDonald’s Legaltech Roadmap
Workload Balancing
Tools to help teams understand workload allocation and efficiency.
Reducing Workload
Using technology to reduce the amount of manual or inefficient work.
Self-Service
Giving business users self-service tools for low risk, high volume legal deliverables.
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And Now?!
Global, Overwhelming Roadblock
What have the biggest changes been for your department and your technology projects?
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And Now?!
Change in Course
How are you balancing a long-term plan with the need to adapt?
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And Now?!
Cultural Shifts
How shocking has the remote working world been for your team?
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And Now?!
Bubbling Up
Has the crisis and remote work situation brought certain technologies to the forefront?
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Moving Ahead
Prioritizing
How will you get leadership and global teams on the same page about what tech will help the most and how will you prioritize the initiatives?
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Moving Ahead
Platform Approach
Your legal department was already focused on a platform approach to technology. Will that accelerate or change now?
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Vision for the Future
What lessons from this situation will carry into the future and create sustained improvements after it is over?
Strategies will be made with the need for agility in mind
Technology will be evaluated with remote accessibility and flexible configurability in mind
Take lessons from the ad hoc COVID-19 triage response and build those in a more intentional way in a platform like Apptitude
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Q&A Session Website: www.onit.comEmail: [email protected]: 1 (800) 281–1330
