Mc lecture 27

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Professional Email Marie-Claude (MC) ALES 204 November 18th 2011

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Transcript of Mc lecture 27

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Professional Email

Marie-Claude (MC)ALES 204

November 18th 2011

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Today’s class

• Being professional

• Writing professional emails

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Professionalism

“the conduct, aims, or qualities that characterize or mark a profession or a professional person.”

(www.merriam-webster.com )

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Flickr.com by Gemellus Tertius; jeannejoeperrone.blogspot.com

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Professionalism

www.treehugger.com;how-to-know.info

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Professionalism&

Culture

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Professionalism

http://johnchidleyhill.com; http://kyleshewfeltgymfest.com

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Professionalism

AttitudePolite

PolishedRespectfulCourteous

Poise

Work EthicCompleteConcisePolished

RespectfulPride

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Professionalism and Culture

http://haitiancreoletranslation.com

Polite form of “you” = Vous

Writing is formal

Writing is indirect

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Professionalism and Culture

Je vous prie d'accepter, Madame, Monsieur, mes salutations les plus cordiales.

Translation: I beg you to accept Miss, Mrs, my most cordial salutations.

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Professionalism and Culture

Veuillez agréer, Monsieur, mes salutation les plus distinguées.

Translation: Mrs, please accept my most distinguished salutation.

Veuillez croire, Madame, Monsieur à l'expression de mes sentiments distingués. Translation: Miss, please believe in the expression of my distinguished feelings.

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Professional Email

1. Email address

2. Email’s subject

3. Email’s attachments

4. Addressing the recipient

http://www.empire-elements.co.uk

5. Email’s content

6. Your signature

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1. Your email address• Personal vs. Professional

• Representative of my interests/[email protected]

http://www.michaelhartzell.com

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Examples

• Use your name/initials

[email protected]@[email protected]@gmail.com

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Avoid [email protected]

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Avoid [email protected]

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2. Subject

Always fill in the subject line

Don’t: “Important”“Deadline”

Do: “ ALES 204 syllabus updates”“My application for TA position”

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3. Attachments

Attachments? No No!

Enquire the recipient first

Scan for viruses

http://computerworm.net

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4. Addressing the recipient

• Use his/her name

• Don’t send to general person

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Examples 1

The Queen of England

Don’t: “Hey Liz!”“Yo!”

Do: “Your majesty”

http://www.librarising.com

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Example 2

Your professor:

“Dear Professor Laccetti,”

“Dear Dr. Laccetti ,”

http://www.librarising.com

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Examples 3

Your TA:

“Your majesty,”

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5. Content

Valuable time of your recipient

Be: ShortPreciseConcise

Main point in the opening sentence

http://www-times.com

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Example 1

http://www-times.com

http://chronicle.com/blogs/

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Example 2

http://www-times.com

http://chronicle.com/blogs/

[No salutation]

i have two pieces of bad news:

1. i won't be here friday. i have to go home this weekend for my school's homecoming. sorry!! i'm leaving Thursday afternoon.

2. how tragic would it be if i couldn't go to the thing on march 1st? :/ i totally forgot about this b/c i don't have it written down in my planner, but i'm supposed to be going camping that weekend. if you need me to stay that's totally fine. and i still might stay anyway.

i am so sorry. i hope this email didn't depress you too much... :) have a wonderful night

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6. Closing line

Closing line “Sincerely”“With regards”

Email signature (short)Your nameYour website (if you have any)

Don’t need detailed information

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Example 1

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Example 2

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Email Language

GrammarEditSpell check

No emoicon ;)

No short formsLOLPLZ

http://thecustomizewindows.com

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Email: tone

Ask a second opinion

Avoid sarcasm

Be polite in all time!

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Take home message

Be professional!

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Dear ALES 204 students,I beg you to accept, my most cordial

salutations

;)