MB L1 Training Materials

94
MB L1 Training Materials VER 2.0

description

MB L1 Training Materials. VER 2.0. Overview. Chapter 1. Testing flow chart…………………............P3~5 Chapter 2. MB component introduction………….…P6~20 Chapter 3. Customer Induced Damage (CID)........P21~50 Chapter 4. ASUS Testing package contents……..P51~58 - PowerPoint PPT Presentation

Transcript of MB L1 Training Materials

Page 1: MB L1 Training Materials

MB L1 Training Materials

VER 2.0

Page 2: MB L1 Training Materials

OverviewOverview

Chapter 1. Testing flow chart…………………............P3~5 Chapter 2. MB component introduction………….…P6~20 Chapter 3. Customer Induced Damage (CID)........P21~50 Chapter 4. ASUS Testing package contents……..P51~58 Chapter 5. Pretest operate description……………P59~75 Chapter 6. Test program introduction……………..P76~90 Chapter 7. BIOS Update Instruction……………....P91~92 Chapter 8. WTP…………………………………… P93~94

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:RENEW

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Chapter 1

Testing Flow Chart

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1. Pretest Flow Chart1. Pretest Flow Chart

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Visual InspectionCID check

Visual InspectionCID check

Rework (ARN) CheckRework (ARN) Check

Turn OFF Power supplyRemove all test devices.

Plug in Cpu,Ram,port80Check post code has passed CPU& Memory.

Plug in CPU voltage test tool on the CPU socket.Measure CPU voltage (Vcore)

Plug in CPU voltage test tool on the CPU socket.Measure CPU voltage (Vcore)

Plug all test tools, run Freedos test program.

Plug all test tools, run Freedos test program.

Windows OSWindows OS

Return to CID process

Return to CID process

R

RR

R

R Means Return to RMA or Pass to Repair Engineer.

R

ARN: Abnormal Request Notice

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2. Final Test Flow Chart2. Final Test Flow Chart

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Plug all test tools, run ASUS test program.

Plug all test tools, run ASUS test program.

Windows OS TestWindows OS Test

Visual inspection

(OQC)

Visual inspection

(OQC)

Rework Check(ARN)

Rework Check(ARN)

Return to engineer repair again, if can’t repair, pass to exchange flow.

Finished, pass to next station

OQC: Output Quality Control

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Chapter 2MB Component Introduction

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Input / Output DevicesInput / Output Devices

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Get familiar with PCGet familiar with PC

PC consists of: Input/Output Devices PC System

– Motherboard– CPU– CPU cooler– DIMM (memory)– Cables (IDE, SATA, floppy, COM, etc.)– PSU (switching power supply)– Add-on cards (VGA, audio, LAN, modem, SCSI, TV-

Tuner, video capture, etc.)– System fans

Storage Devices – Externally-accessible (External SATA, USB)– Internal

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Inside the PC CaseInside the PC Case

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DVD/CD/RWDVD/CD/RW

Hard DiskHard Disk

Power Power SupplySupply

System System FansFans

MotherboardMotherboard

CPUCPUMemoryMemory

Add-on Add-on cardscards

CablesCables

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MB Socket typeMB Socket type

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Different socket type

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Different Type of CPU

Intel MB Socket typeMB Socket type

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Intel

Different Type of CPU

Socket 478

MB Socket typeMB Socket type

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AMD

Different Type of CPU

Socket 754 AM2 AM3

754 939 940 938(AM3)

MB Socket typeMB Socket type

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Motherboard ComponentsMotherboard Components

Motherboard is composed of: PCB : printed circuit board chipsets : North bridge + South bridge internal connectors (CPU, memory, floppy, IDE, power, add-on cards, etc.) external connectors (USB, PS/2 keyboard & mouse, RJ-45 LAN, parallel

(line printer), serial (COM), game/MIDI, audio I/O, etc) headers (fans, audio input, LED, switch, USB, WOL, WOR, thermal sensor, etc) BIOS (Basic Input/Output System) ICs, Resistors, Capacitors, Inductors, MOSFET, Battery jumpers / DIP switches (host-bus frequency, CPU multiplier, etc.) Others

All these on-board components could be split into two categories: SMT (surface mount technology, or SMD – surface mount device) DIP (dual in-line pin) packages

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IntroductionsIntroductions

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NB

SB

SIOBIOS

High-speedNorth-Bridge:

•CPU•Memory•AGP/PCIe

Mid-speedSouth-Bridge:

•PCI, PCIe•IDE/SATA•USB

Low-speedLPC Super I/O:

•KB/MS/FDD•COM/LPT•ROM

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Component Introduction

Front Panel

Audio Controller

GB LAN Controller

USB3.0 Controller

South Bridge

North Bridge

BIOS

IDE Controller

ATX 12V CON

VCORE Regulator

Super I/O

Component Introduction-1Component Introduction-1

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Component Introduction

Front Panel

PCI PCI-EX4 PCI-EX1

Audio CD_IN

IE 1394 CON

USB CON

PCI-EX16

SATA 6Gb/s

Power Button CON

ATX 12V CON

CPU Socket

Memory Slot

Core Locker

ATX Power CON Turbo KeyMemory OKSwitch

COM IDE CONSATA

Fan CON

Component Introduction-2Component Introduction-2

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Component Introduction-3Component Introduction-3

1.Parallel port 2.IEEE 1394a port 3.LAN(RJ45) port 4.Rear speaker out port (Gray) 5.Side speaker out port (Black) 6.Line in port (Light blue) 7.Line out port (Lime) 8.Wireless Lan antenna port 9.Wireless Lan led

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10.Microphone port (Pink) 11.Center/Subwoofer port

(Yellow/Orange) 12.USB2.0 port 3&4 13.USB2.0 port 1&2 14.Optical S/PDIF out port 15.Coaxal S/PDIF out port 16.PS/2 Keyboard port

(Purple) 17. PS/2 Keyboard port

(Green)

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Component Introduction-4Component Introduction-4

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1.PS/2 keyboard/mouse combo port

2.Video Graphics adapter (VGA) Port

3.USB2.0 port 3&4 4.LAN port 5.Rear speaker out port (Black) 6.Center/Subwoofer port 7.Line in port (Light blue) 8.Line out port (Lime) 9.Microphone port (pink)

10.Side Speaker out port(gray)

11.USB 2.0 port 1 & 2 12.IEEE 1394a port 13.External SATA port 14.DVI port 15.HDMI port 16.Optical S/PDIF Out port 17.USB 2.0 port 5&6

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1.USB2.0 port 1&2 2.Optical S/PDIF out port 3.HDMI transmission port 4.VGA transmission port 5.External SATA port 6.IEEE 1394a port 7.USB3.0 port 8.Rear speaker out port (Gray) 9.Microphone port (Pink)

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1 2 3 4 5 6 87 9

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121317 16 15 1418

10.Line out port (Lime) 11. Line in port (Light blue) 12.Side speaker out port (black) 13.Center/Subwoofer port(Orange) 14.LAN (RJ45) port 15.USB2.0 port 3&4 16.DVI transmission port 17. DP transmission port 18. PS/2 Keyboard/Mouse combo port

Component Introduction-5Component Introduction-5

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Chapter 3Customer Induced Damage (CID) Criteria

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CID OutlineCID Outline1. PCB Trace Scratched

2. PCB Broken

3. 3. Damaged capacitors, resistors, inductors, small passive components, socket, etc.

4. PCB & Component Oxidation

5. PCB Burned

6. Component Burned

7. Missing Component

8. Dirt

9. S/N Label Damaged

10. CID & O.O.W. service process flow chart

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1-1 PCB Trace Scratched1-1 PCB Trace Scratched

Figure 1. Figure 2.

Figure 3. Figure 4.

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1-2 PCB Trace Scratched1-2 PCB Trace Scratched

Damage Comments Repair ExchangeIn-

WarrantyOut-

Warranty

PCB Trace Scratched [Figure 1~6]

Less than 2 lines and PCB no broken inside Accepted - Charge Charge

More than 3 lines or PCB broken inside

Rejected - - -

More than 3 lines or PCB broken inside (If customer request)

- Accepted Charge Charge

Figure 5. Figure 6.

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1-3 PCB Trace Scratched1-3 PCB Trace Scratched

Damage Comments Repair ExchangeIn-

WarrantyOut-

Warranty

PCB Trace Scratched [Figure 7~8]

Less than 2 lines and PAD no broken Accepted - Charge Charge

More than 3 lines or PAD broken

Rejected - - -

More than 3 lines or PAD broken (If customer request)

- Accepted Charge Charge

Figure 7. Figure 8.

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2-1 PCB Broken2-1 PCB Broken

Damage Comments Repair ExchangeIn-

WarrantyOut-

Warranty

PCB Broken [Figure 9~10]

The broken part already destroy PCB

Rejected - - -

Figure 9. Figure 10.

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2-2 PCB Broken2-2 PCB Broken

Figure 11. Figure 12.

Figure 13. Figure 14.

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Damage Comments Repair ExchangeIn-

WarrantyOut-

Warranty

PCB Broken [Figure 11~14]

Only a bit broken in the edge of PCB, but no Trace broken. And

didn’t impact on the circuit's electrical

performance.

Accepted - - -

PCB Broken [Figure 15~16]

If the broken part has impact on the circuit’s electrical performance.

Rejected - - -

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2-2 PCB Broken2-2 PCB Broken

Figure 15. Figure 16.

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3-1 Damaged 3-1 Damaged components,socket,etc.components,socket,etc.

Figure 17. Figure 18.

Figure 19. Figure 20.

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3-2 Damaged 3-2 Damaged components,socket,etc.components,socket,etc.

Figure 21. Figure 22.

Figure 23. Figure 24.

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Damage Comments Repair ExchangeIn-

WarrantyOut-

Warranty

Damaged Component [Figure 17~26]

If only few impacted broken components slightly and PCB is ok without any broken

Accepted - Charge Charge

If it’s serious impacted or PCB broken more than 3 lines

Rejected - - -

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3-3 Damaged 3-3 Damaged components,socket,etc.components,socket,etc.

Figure 25. Figure 26.

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3-4 Damaged 3-4 Damaged components,socket,etc.components,socket,etc.

Figure 27.

Damage Comments Repair ExchangeIn-

WarrantyOut-

Warranty

Damaged Component

[Figure 27]

If only few damaged components slightly and PCB is ok without any broken

Accepted - Free Charge

Socket 478, 940, 939, Socket 478, 940, 939, 754, 478, 604, 462, etc.754, 478, 604, 462, etc.

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Damage Comments Repair ExchangeIn-

WarrantyOut-

Warranty

Lost Protective Cover

[Figure 28]

The protective cover is removed by customer

Accept - Charge Charge

Socket Pin Damaged

[Figure 29]

The pin inside socket is damaged by customer

Accept - Charge Charge

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3-5 Damaged 3-5 Damaged components,socket,etc.components,socket,etc.

Figure 28. Figure 29.

LGA775, 771

Socket F etc.

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4-1 PCB & Component Oxidation4-1 PCB & Component Oxidation

Figure 30. Figure 31.

Figure 32. Figure 33.

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4-2 PCB & Component Oxidation4-2 PCB & Component Oxidation

Figure 34. Figure 35.

Figure 36. Figure 37.

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4-3 PCB & Component Oxidation4-3 PCB & Component Oxidation

Figure 38. Figure 39.

Figure 40. Figure 41.

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Damage CommentsRepa

irExchange

In-Warranty

Out-Warranty

PCB Oxidation [Figure 30~36]

If the PCB is verified as user’s faulty. e.g. a. Customer repaired by themselves and use wrong way to clear to get the oxygenation. b. splash by water.

Rejected

- - -

If it’s verified as ASUS’s faulty - Accepted Free Charge

Component Oxidation

[Figure 37~41]

If only component oxidation and PCB is ok without any oxidation and verified as user’s faulty.

Accepted

- Charge Charge

If only component oxidation and PCB is ok without any oxidation and verified as ASUS’s faulty.

Accepted

- Free Charge

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4-4 PCB & Component Oxidation4-4 PCB & Component Oxidation

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5-1 PCB Burned5-1 PCB Burned

Figure 42. Figure 43.

Figure 44. Figure 45.

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5-2 PCB Burned5-2 PCB Burned

Figure 46. Figure 47.

Figure 48. Figure 49.

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5-3 PCB Burned5-3 PCB Burned

Damage Comments Repair ExchangeIn-

WarrantyOut-

Warranty

PCB Burned [Figure 42~48]

If M/B PCB is burned. Non-CID

- Accepted Free Charge

If the PCB is burned as user’s faulty. e.g. a. Customer repaired by themselves. b. splash by water.

- Accepted Charge Charge

PCB Burned [Figure 49]

If gold finger of the card is burned. e.g. Customer wrong to plug in the video card.

Rejected - - -

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6-1 Component Burned6-1 Component Burned

Figure 50. Figure 51.

Figure 52. Figure 53.

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6-2 Component Burned6-2 Component Burned

Damage Comments Repair ExchangeIn-

WarrantyOut-Warranty

Component Burned

[Figure 50~55]

For general Accepted - Free Charge

If it’s very obvious as user’s faulty

Accepted - Charge Charge

Figure 54. Figure 55.

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7-1 Missing Component7-1 Missing Component

Figure 56. Figure 57.

Figure 58. Figure 59.

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7-2 Missing Component7-2 Missing Component

Figure 60. Figure 61.

Figure 62. Figure 63.

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7-3 Missing Component7-3 Missing Component

Damage Comments Repair ExchangeIn-

WarrantyOut-

Warranty

Missing Component

[Figure 56~63]

For general, if missing less than 3 components by user

Accepted - Charge Charge

Missing Component [Figure 64]

If the PCB or PAD is destroyed by user or missing BGA components

Rejected - - -

Figure 64.

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Missing ComponentMissing Component

Damage Comments Repair ExchangeIn-

WarrantyOut-

Warranty

Missing Component

[Figure 65]Missing Heat Sink Accepted - Charge Charge

Figure 65.

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8-1 Dirty8-1 Dirty

Figure 66. Figure 67.

Damage Comments Repair ExchangeIn-

WarrantyOut-

Warranty

Dirt [Figure 66~67]

For general, if the board is dirt and doesn't influence function. We will clean it.

Accepted - - -

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9-1 S/N Label Damaged9-1 S/N Label Damaged

Figure 68 . Figure 69.

Figure 70. Figure 71.

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9-2 S/N Label Damaged9-2 S/N Label Damaged

Damage Comments Repair ExchangeIn-

WarrantyOut-

Warranty

S/N Label Damaged

[Figure 68]

No S/N or the S/N can’t be seen clearly whether it is in warranty.

Rejected - - -

S/N Lable Damaged

[Figure 69~71]

S/N was damaged, but recognize it is in warranty. If can’t be repaired, it would be Returned to Customer.

Accepted - free -

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OUT-OF-WARRANTY & CID REPAIR SERVICE PROCESS FLOW

ALSS CUSTOMER

Visual Inspection

OOW/CI D?

Send evidence to Customer

YES

Agree?

OOW/CID Charge Classification

Customer Complaint Process

OOW/CI D?

Repair / Return

Inform Customer

YES

NO

YES

NO

NO

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ASUS Authorized Service Side

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Chapter 4

ASUS Testing Package

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ASUS Testing Package ContentsASUS Testing Package Contents(70R-R00000030) –Page 1(70R-R00000030) –Page 1

No. PART NUMBER FIXTURE NAME AMOUNT PHOTO

1 80-C1G002-0202 ENG_PRT 1

2 70-C1OG10-01 COM PORT-1 1

3 14-000012220CABLE USB 2PORT+GAME PORT

1

4 80-C1G024-0100 ENG_GPORT_A 1

5 60R-R0000030STEREO TEST CABLE 4P

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ASUS Testing Package ContentsASUS Testing Package Contents(70R-R00000030) –Page 2(70R-R00000030) –Page 2

No. PART NUMBER FIXTURE NAMEAMOUN

TPHOTO

6 22-210005890USER MANUAL AND TEST PROGRAM

1

7 60R-R00LA1000 LAN TOOL (10/100M) 2

8 16-300019840LAN LOOPBACK (1G)

2

9 22-060000210 CABLE 20P IDC 1

10 80-C1OG15-0303 SWBO-ASUS 153

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ASUS Testing Package ContentsASUS Testing Package Contents(70R-R00000030) –Page 3(70R-R00000030) –Page 3

No.

PART NUMBER FIXTURE NAME AMOUNT PHOTO

11 60R-R0000050SOCKET462 VOLTAGE TOOL

1

12 60R-R0000070SOCKET478 VOLTAGE TOOL

1

13 60R-R0000250SOCKET 754 VOLTAGE TOOL

1

14 60R-R0000260 SOCKET 940 VOLTAGE TOOL

1

15 60R-R0000340 LGA 775 VOLTAGE TOOL

1

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ASUS Testing Package ContentsASUS Testing Package Contents(70R-R00000030) –Page 4(70R-R00000030) –Page 4

No. PART NUMBER FIXTURE NAME AMOUNT PHOTO

16 60R-R0000320SOCKET 939 VOLATGE TOOL

1

17 70R-M00SP1100AM2 VOLTAGE TOOL

1

18 16-T105808584PIN ANTI FAULT LINE

1

19 80-C1G204-0103 SPDIF CARD 1

20 80-C1G051-0300 ENG_FB PORT80M 1

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ASUS Testing Package Contents ASUS Testing Package Contents (70R-(70R-R00000030) –Page 5R00000030) –Page 5

No. PART NUMBER FIXTURE NAME AMOUNT PHOTO

21 16-T10590089AUDIO CABLE (8Pin Audio Cable )

1

22 16-T10550508 ASUS TEST DISC 1

23 80-C1G218-0103TDC_EZUSB R1.03

10

24 22-060000050 USB CABLE A-B L:3FT 10

25 16-T10460136 USB 2 PIN CABLE 1

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ASUS Testing Package ContentsASUS Testing Package Contents(70R-R00000030) –Page (70R-R00000030) –Page 66

No. PART NUMBER FIXTURE NAME AMOUNT PHOTO

26 14-000500010USB CABLE 4PORT,W/B

2

27 80-C1T12A-0101 PCI-1394E CARD 1

28 14-0110000601394 CABLE 6P/4P EXT

1

29 14-0110010601394 CABLE 6P/6P EXT

1

30 60R-R001R1001 IR FIXTURE 1

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ASUS Testing Package ContentsASUS Testing Package Contents(70R-R00000030) –Page 7(70R-R00000030) –Page 7

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Chapter 5

Pretest Operate Description

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Pretest operate description-1Pretest operate description-1

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1

2

Visual inspection:Check if there’s any M/B broken, scratch, oxidized…...(Please refer to CID <Customer Induce Damage> standard)If any component damage after inspection, please paste arrow sticker and record on diagnostic card.

Measure RTC current:Find out the resistor (1K ohm) near the battery. Measure the voltage of resistor, the range must be between 1.0mV~10mV.

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Pretest operate description-2Pretest operate description-2

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Plug in power connector (20pin or 24 pin) on Motherboard.

Some Motherboards have 4 (or 8)pin ATX extended power connector. Please also remember to plug it on.

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4

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Please use CPU simulate voltage tool to measure Vcore voltage before inserting real CPU.

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Different simulate CPU voltage tool (775/939/AM2/478/462) has different reference voltage.

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Pretest operate description-4Pretest operate description-4

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Turn off Power supply and Remove CPU Test sock. Re-put real CPU into socket & lock up.

Plug CPU into CPU socket and CPU FAN 、 PWR FAN 、CHA FAN connector

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Plug memory (DDR2 or DDR…) into memory Slot.

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Plug in Port 80 card on Motherboard PCI Slot.

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Plug AGP/ PCI-E Graphic Card into AGP/ PCI-E slot (On board VGA just connect to VGA out connector.)

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Plug ASUS power button and turn on the power.If you find no display on the monitor please pass it to repair station.

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13

Put TEST CD into CD_ ROM Drive.

TEST CD Parts Number : 22-060002570

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Plug in PS/2 KB, Mouse.

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15

Plug in COM port loop back.

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Plug in Printer port loop back.

NOTE:Please plug in power connectoron printer port loop back.

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Plug Lan loop back into Lan connector.

Plug Audio loop back in Audio / SPDIF/ CD_IN port for test Audio function.

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Plug in Floppy, Hard disc and CD_ROM on Motherboard Connector.

NOTE: Primary IDE connect hard disk Secondary IDE connect CD_ROM

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Plug all USB con with USB tester card for test USB function.

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Plug SATA HDD into SATA connector NOTE:

Inside SATA HDD must have SATA.P RAID.P & NEWWIDE.P three files in side.

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Put in Diskette on Floppy Disk DriveNOTE:

The Diskette setting to write protect OFF

Write Protect OFF

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Push (SWBO_ASUS) the PWR.SW switch button once will switch on the system and test motherboard function.

Enter Bios Setup Utility, Load Setup Defaults.

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Enter main menu, make sure System Clock is correct, if not please adjust to local time.

Enter boot menu, set the 1st boot priority to HDD which test program is inside..

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Save configuration changes and exit.

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Find out correct model name . For example left picture shows the model name is “P5B”.

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MBB4E5

Find out correct model P/N which shows on the sticker attached on the MB.

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Choose correct model P/N which you want to test and execute.

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32

Finally, you must pulg in CPU cover for each one.

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Chapter 6

Test Program Introduction

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Test program description-1Test program description-1

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UUID and BIOS Test:1. Check Product type2. Check BIOS Version3. Check UUID Code

Main Program Version Check:

From the beginning, our program will detect your test program version. If fail will show left picture. If OK will pass to next testing.

1

2

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MB Type Check: Check MB type, if fail will show left picture

Confirm CPU spec & Real Time:1. Check CPU spec is the same as your real CPU.2. Check System Clock is the same as Real Time.

3

4

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5

Check CPU Function: Check CPU internal function. (MMX/SSE/SSE2…)

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Check Memory Size: Check memory size is the same as you installed.

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Test program description-4Test program description-4

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Show LAN MAC:Check MAC is the same as MAC label.

8

7

Inquire for Flash Bios:If you want to flash BIOS, please type “Y” will flash BIOS automatically.

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Test program description-5Test program description-5

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Show 1394 MAC:Check 1394 MAC is the same as 1394 MAC label.

Inquire for Write MAC:If you want to flash MAC, please type “Y”.

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10

Inquire for Write MAC:If you want to flash MAC, please type “Y” and input the data using barcode through scanning the MAC label.

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Test program description-6Test program description-6

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AUDIO Test:Audio test if fail will show left “FAIL” picture.

Test Fail will show this

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12

USB Test:USB test if fail will show left “FAIL” picture.

Test Fail will show this

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HIMEM Test:HIMEM Check, if fail will show left “FAIL” picture.

Test Fail will show this

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Function Test:Function test, if fail will show left “FAIL” picture.

Test Fail will show this

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ESCD Test:ESCD Check, if fail will show left “FAIL” picture.

Test Fail will show this

IRQ 8 Test:IRQ 8 Check, if fail will show left “FAIL” picture.

Test Fail will show this

15

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PS2 Test:PS2 Mouse test if fail will show left “FAIL” picture.

Test Fail will show this

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COM Test:COM Port test if fail will show left “FAIL” picture.

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Test Fail will show this

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PRINT Port Test:Print Port test if fail will show left “FAIL” picture.

Test Fail will show this

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Game Port Test:Game Port test if fail will show left “FAIL” picture.

Test Fail will show this

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Floppy Test:Floppy test if fail will show left “FAIL” picture.

Test Fail will show this

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CDROM Test:CDROM test if fail will show left “FAIL” picture.

Test Fail will show this

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23

Test Fail will show this

HDD Test:HDD test if fail will show left “FAIL” picture.

Test Fail will show this

SATA HDD Test:SATA HDD test if fail will show left “FAIL” picture.

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Test Fail will show this

Hardware Monitor Test:Hardware Monitor test if fail will show left “FAIL” picture.

26

25

Test Fail will show this

LAN Test:LAN test if fail will show left “FAIL” picture.

P.S. Different LAN chipset has different test picture

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Test program description-14Test program description-14

90

ATXPD (Power Down Test)

28

27

Test Fail will show this

1394 Test:1394 test if fail will show left “FAIL” picture.

Page 91: MB L1 Training Materials

Chapter 7

BIOS Update Instruction

Page 92: MB L1 Training Materials

BIOS Update InstructionBIOS Update Instruction

92

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93

Chapter 7

WTP Instruction

Page 94: MB L1 Training Materials

WTPWTP

94

WTP : WTP : Window Test Program

In order to provide more efficient on In order to provide more efficient on testing progress, some MB has testing progress, some MB has already used it.already used it.

Attachment isAttachment is the document of WTP.the document of WTP.