MAYBANK GLOBAL & REGIONAL PRESENCE · MAYBANK OVERVIEW Established in 1960, Maybank is the largest...

OUR VALUES OUR MISSION OUR ASPIRATIONfulfil guides

MAYBANK OVERVIEWEstablished in 1960, Maybank is the largest financial services group in Malaysia

with an established presence in the ASEAN region. We provide a full suite of

conventional and Shariah-compliant products and services in commercial

banking, investment banking and insurance

Our T.I.G.E.R

values are the

guiding principles

for all Maybankers

to serve our

mission of

Humanising

Financial Services.

We fulfil our

customers’ ambitions

by building trusted

relationships that last

for generations

through hick and thin.

We believe in treating

all our stakeholders

fairly and in

simplifying financial

solutions.

As we grow together

with our customers,

the Maybank brand has

reached all 10 ASEAN

countries, Greater

China and other key

global financial

markets. Our aspiration

is to be the top ASEAN

bank, fulfilling our

customers’ ambitions in

the region and linking

them to Asia and

beyond.

HUMANISING

FINANCIAL SERVICES

ADVANCING ASIA’S

AMBITIONS WITH YOU

TEAMWORK

INTEGRITY

RELATIONSHIP BUILDING

T

I

G GROWTH

E EXCELLENCE & EFFICIENCY

R

HUMANISING FINANCIAL SERVICES

MAYBANK GLOBAL & REGIONAL PRESENCE

Over 2,400 branches across 20 countries

1,133 offices in 10 ASEAN countries

5 International Finance Centers

MAYBANKHEART OVERVIEW

MaybankHeart is an online peer-to-peer charity platform that allows a direct connection

between donors and recipients of donations, from approved charities, non-governmental

organisations or individuals.

EQUALITY . DIVERSITY . EMPOWERMENT .

The 6 Pillars of MaybankHeart

HEALTHY LIVING

MaybankHeart supports a

diverse range of Healthy

Living initiatives, including

assisting financially

disadvantaged patients to

gain access to quality

healthcare. We also actively

support junior and

professional sports

development programmes.

QUALITY EDUCATION

As the foundation of an inclusive society

we aim for all children and youth to have

access to quality education and equitable

opportunity to fulfill their potential.DISASTER RELIEF

We are committed to providing

humanitarian aid to people

affected by natural disasters,

and to provide ongoing support

to rebuild the small businesses

to help communities to get

back on their feet.

ENVIRONMENTAL

DIVERSITY

We support conversation

effort in South East Asia by

working with organisations

that help protect our planet’s

diversity for future

generations.

COMMUNITY

EMPOWERMENT

Our goal is to alleviate

financial and social exclusion

through multiple

interventions, such as

microfinancing and innovative

business-based solutions.

ARTS & CULTURE

Promoting the region’s cultural, artistic

and historical heritage


MAYBANKHEART CAMPAIGN PAGE

Specific

Project

Real time

status of

collection

Expected

donation

amount





WHAT IS CROWD FUNDING?

Crowd-funding is the practice of funding a project or venture by raising many small

amounts of money from a large number of people, typically via the Internet. Crowd-

funding is a form of crowdsourcing and of alternative finance

The contemporary innovation of public collections is that a critical mass of individual

members of the public have mobile devices with access to the internet, and in theory are

able to ask other people around the world to support their aims.

The role of the platforms is to provide a marketplace where people can ask for donations

to their project, and donors can be confident in the platform handling the transactions in

a timely and professional manner for their money to reach the fundraisers.

MaybankHeart does not…

x promote individual projects, this remains the responsibility of the project owners

x solicit funds from the Bank, all funds are donated by the public

run marketing to drive a crowd of potential backers to the campaignsx

HUMANISING FINANCIAL SERVICES 8





MAYBANKHEART – ONBOARDED NGOs





MAYBANKHEART CAMPAIGN FUNDING

• MaybankHeart does not work with an ‘all or nothing’ funding. This means that

every amount raised will go to the campaign. Even if the target amount is not

reached.

• Upon the completion of the campaign, the funds will be transferred to the

Maybank account as stated by the Requesting Organisation.

• Completion of campaign is defined by the period of the campaign or

the campaign targeted amount is met.

• MaybankHeart does not charge any fee. However, any fees associated

with the payment gateway chosen would be deducted from the donated

amount.

• Transfer funds to project owners upon successful completion of the

crowd-funding.

• MaybankHeart maintains the confidential information of every

organisation.





MAYBANKHEART ONBOARDING PROCESS

Requesting Organisation (eg. NGO) is required to provide the

necessary due diligence documentation to

[email protected]

Upon submission, the MaybankHeart team reviews each

application against internal due diligence requirements defined.

Beyond this, each application is also reviewed by the

MaybankHeart Council prior to being approved.

Upon approval, the MaybankHeart Administration team will

provide the Requesting Organisation with a username and

password to the MaybankHeart platform to create campaigns.

Each campaign uploaded goes through the same review process

i.e. vetted by the MaybankHeart team prior to final approvals by the

MaybankHeart Council.

Campaign endorsed by MH Working Committee, and

submitted to MH Council for approvals

NGO creates campaign on MH platform or submit it

via email

Campaign is now open to the public on MH.

Collection period starts

Campaign uploaded once MH Council approves the

Campaign

MH Working Committee to review the campaign

request

Campaign request received from NGO by MH Admin

Campaign is closed when target amount

achieved/campaign ended

Funds transferred to NGO MBB Account via Maybank

Trustee Account

MH Admin sends credit advice to NGO and

requests receipt details from donors

MH Business Development will followup on Project

Closure report

NGO to send Tax Receipts to donors (if applicable)

MAYBANKHEART CAMPAIGN COLLECTION AND DISBURSEMENT PROCESS

MAYBANKHEART OVERVIEWMaybankHeart is an online peer-to-peer charity platform that allows a direct connection



Official MH Signatories to sign-off to the

disbursement instructions

OUR SUCCESS STORIES


“A 1,000 ringgit smile”

Education to transform lives, YSPM Knowledge

Centre for Orang Asli children

“Have A Heart, Save A Kidney”

MERCY Malaysia

Yayasan Sarana Pendidikan Malaysia

National Kidney Foundation


THE LIVES WE HAVE TOUCHED

Addressed hunger challenges of 600

hardcore poor and homeless people in

Kuala Lumpur.

125 malnourished children under the age

of five in Philippines were given a new

chance for a healthy and successful live

through a supplementary feeding

program.

Over 100 underprivileged chronic kidney

patients have received free dialysis

treatment

60 babies in Malaysia and 57 babies

and adults in Myanmar born with cleft

lip and palate have received their

Surgical Intervention Procedure.

Over 100 Parents of cleft babies have

been given free counselling and

educated on the right feeding

techniques

On average every year, over 380 Orang

Asli Children in Kuala Krau Pahang

benefit from the E-library and

knowledge centre. The school is the first

Orang Asli school in Malaysia to have

been equipped with such facilities.

To - date, the public has donated over RM 1.12M

With a total of 36 NGOs onboard, we have successfully launched 82 campaigns.


WHY MAYBANKHEART?

100% for charity

We don’t use donations received for our

administrative expenses. Every dollar donated

(minus transfer charges, if any) goes directly to

the charity of your choice

We do the vetting

Only pre approved NGOs & campaigns are

allowed on our website. That means, we do

the due diligence, for your peace of mind

Transparent

Amount of donation & funding are visible to

everyone. That means you see how

campaign is doing & how many have

donated

$$

COMMUNITY DEVELOPMENT, PROGRESS & EMPOWERMENT

To combine our collective efforts, using our financial strength,

to empower communities and promote inclusiveness for all

OUR PLEDGE


TALK TO [email protected]

MAYBANK GLOBAL & REGIONAL PRESENCE · MAYBANK OVERVIEW Established in 1960, Maybank is the largest...

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