Delighting Bangladesh with unlimited 3G !!!Features: Subscribers will be able to enjoy unlimited internet for 30 days with this pack. Subscribers can enjoy 3G with “No Speed Limit” up to 2GB. Speed will be throttled to 40kbps with 0 charge beyond 2 GB.

Pack: 2GB 3G FUP pack with 30 days validity at price of BDT 450.Till FUP limit of 2GB, subscriber will enjoy airtel 3G with No Speed Limit. After FUP limit, any additional usage till validity expires will be free with throttled speed of 40kbps.

airtel introduces unlimited 3G @ 450 TK for 30 daysWe are happy to introduce our first & only Unlimited 3G pack @ 450Tk only!! To purchase this pack, Please dial *121*5022#

airtel Bangladesh limited is introducing a new service named airCredit, which will allow customers to recharge their mobile account balance on credit. airtel is helping its prepaid customers to take a sundry credit/loan for emergency situations when customers run out of their account balance or cannot recharge due to geographical constraints and/or inadequate funds or are facing time constraints, etc.

How to avail: Dial*141# (via Airtel Gifting Service), Dial*141*10# (direct) or call 20141(IVR). The maximum balance allowed for taking any loan will b e BDT 4.99. Customers will be allowed to take loans only if their previous loan is fully paid back.

Eligibility: All prepaid user. Eligibility will be based on Age on Networks (AON) of customers.

AIRTEL INTRODUCES AIRCREDITTHE PREPAID LOAN SERVICE

Did you know?

Loan Scheme 1 Day Validity 2 Day Validity 3 Day Validity

BDT loan 5 TK 10 TK -

SMS Loan 25 SMS 75 SMS -

Internet Loan 10 MB - 20 MB

Scheme module

Dear Friends,

Welcome to the 9th issue of our newsletter ‘Kothopokothon’.

"Kothopokothon", the newsletter, is our way of thanking you and showing you our appreciation for being with us and giving us the opportunity to provide you with unique cutting edge services.

We are proud to share that airtel Bangladesh Limited received 3G license with 5 MHz of spectrum in 2100 MHz band in the 3G license auction held on Septem-ber 8th 2013, and on September 9th 2013 we selected Huawei as our 3G network partner. With 3G in its arsenal, airtel will introduce a suite of products along with meeting the growing demand of high speed surfing and wireless internet entertainment.

To enjoy 3G service you do not require a separate SIM. You will be able to use your existing airtel SIM card to enjoy 3G services. Simply ensure you have a 3G compatible handset. airtel is a youth brand, and youth thrives on data. With an exponentially increasing customer base and armed with 3G, we are committed to provide in class data experience to our customers.

With a commitment to customer satisfaction at the core, we are relentlessly working towards achieving service standards that enrich your life and best fit your needs. Reflection of that can be realized through introduction of services such as Gamepond (Gaming Portal), m-paper, mobile doctor, “Emergency Information Service” through USSD, Self Service *121# @ your fingertips and many more. You can read all about these services in this edition of the newsletter.

We welcome your suggestions, which help us to grow and allow us to provide you with world class services. Share your views with us through our various touch points, including our Facebook page "airtel Buzz".

Thank you for taking the time to read our newsletter. We truly value our relationship.

MESSAGE FROM CSO

Rubaba Dowla

This campaign brings great value for money with a rate of 1paisa/sec only.

Any existing customers can enjoy this rate with a validity of 30 days by recharging 24Tk.

If a customer recharges 66Tk he/she will get a special rate with validity for 90 days.

Any new customers will be able to enjoy this special rate by default for 90 days from the date of activation.

Self service: Dial 1212 (free)

airtel Bangladesh brings “SHOBAI EK” - 1paisa/secfor all its customers for 24 hours day/night to any operator & without any conditions!

JOIN THEFORCE

First Time Ever in Bangladesh: The virtual platform called the “airtel Online Experience Center” is the first of its kind across the telecommunication industry and the first ever for Bangladesh. It provides customers with a unique opportunity to access self-care services over digital space and the internet. At the same time it facilitates airtel in creating awareness and increases the knowledge level of customers through visual aids.

Online airtel Experience Center is a 3D animated online portal that can be accessed through the website of airtel Bangladesh Limited (www.bd.airtel.com). Online airtel Experience Center, through its innovative user interface and animated graphics, has created a virtual world where users can easily manoeuvre and experience real life customer service. It is a one stop solution for airtel customers in the virtual platform where they can avail any service that they could have enjoyed from a physical experience center. Anybody can access this portal from anywhere and anytime from their computer through the internet.

Online airtel Experience Center is just like any regular customer service center but unlike a physical customer service center which serves many, the virtual center will be dedicated to serving the user devotedly.

Online airtel Experience Center-airtel’s innovation in the digital world

KOTHOPOKOTHONNewsletter 9th issue

airtel subscribers now can avail airtel product and service related updates on the go with the airtel self service platform “my airtel my apps”

the home page will show your Outstanding Bill, Unbilled Usage, a Pay Now option and the following tabs: Special Offer Service Request Mobile Internet VAS Zone mCommerce Social Media Zone

On the bottom side, you will also find: Home Profile Notifications Help Customers can download the app from Google Play store Need installation of the apps in the device

Google App Link: https://play.google.com/store/apps/details?id=com.mcarbon.myairtel

airtel brings my airtel my appsSmart way to stay connected to airtel on the go!

Avgv‡`i me c¨v‡KB

wd« whatsapp!

FREE Whatsapp: airtel Bangladesh has launched free WhatsApp for its internet subscribers.

Details: No data charges will be applied for airtel data subscribers who use the WhatsApp app.

More details: http://www.bd.airtel.com/promotionpage.php?cat_id=226

It’s time to go social. airtel makes it FREE !!!Open the door to unlimited joy and achievement!

Get free access to the most favorite social network site Facebook.Without any data cost, subscribers will be able to check/updatetheir facebook status by visiting its lighter version 0.facebook.com

Visit http://0.facebook.com

FREE Facebook

Rajnish Kaul, Chief Operating Officer of airtel Bangladesh Limited, introduced Mobile TV in airtel’s Gulshan office recently. This will be the first time airtel customers will be able to experience live coverage of premium and non-premium TV channels on the go, anywhere and at anytime.

With the introduction of airtel Mobile TV, valued airtel customers will be able to browse through various channels under both 2G and 3G networks. airtel Mobile TV service will be available as an application version for users of android phones through Google Play Store and a. WAP version (http://tv.airtellive.mobi/) for all data enabled handset users.

The mobile TV service covers live TV channels (Local, Premium and non-Premium), Video channels and movies along with exclusive videos of Manchester United. In order to avail the service, airtel customers will have to SMS “mTV” at 20304 or dial USSD code *234#. Customers can also reach the link directly through an SMS (“Start TV”) to 20304 or dial *234*1# (each channel/package has separate modal codes for activation). There will be no additional internet charges for customers to stream mobile TV contents as access is provided on free minutes allotted as per each subscription pack.

airtel introduces live television channels airtel Mobile TV.airtel Bangladesh Limited brings a new offer called airtel Mobile TV which will allow airtel customers to enjoy live TV channels on their handsets.

Maximum Way of airtel Recharge

Online PAYMENT

ATM payment

Prime cash POS

Internetbanking Cheque

EASY LOAD

Cash Payment

Doorstep

ONLINE AEC

CASHPAYMENT

PAYWELLPOSE

ONLINEPAYMENT

AUTOBILLS PAY

INTERNET BANKING

DOORSTEP CHEQUE

PRIMECASH POS

EASY LOAD

airtel signs mobile banking agreement with FSIBL, NCCBL and BCBLairtel Bangladesh Limited signed agreements with First Security Islami Bank Limited (FSIBL), National Credit and Commerce Bank Limited (NCCBL) andBangladesh Commerce Bank Limited (BCBL) to provide mobile banking services in the airtel network. The service will be available under airtel mCommerce USSD code *400#. Under this agreement airtel customers can avail cash-in, cash-out, money transfer, school fee payment, salary payment and merchantpayment services.

airtel signs deal with Prime Bankairtel Bangladesh Limited has inked a corporate agreement with Prime Bank Limited at The Prime Bank head office at Motijheel. Under this agreement, airtel Bangladesh Limited will be providing Prime Bank Limited with Airtel’s bulk messaging service.

airtel Bangladesh Ltd - the fastest growing mobile operator of the country - and Concito PR signed an agreement on 22nd July 2014 where Concito PR has been selected as the exclusive PR agency for airtel Bangladesh Ltd. Flash back of tying Chief Service Officer and Head of mCommerce for airtel Rubaba Dowla and Chief Executive Officer (CEO) of Concito PR Sarker Maswood Hasan proceeded with the formal signing ceremony, committing to deliver a long term beneficial relationship between the two parties. ‘We are very happy to have Concito PR as our partner to take care of our PR activities. We look forward to work-ing with them’ said Rubaba Dowla. ‘The telecom industry is a very challenging industry and we are very excited to take up that challenge and deliver accordingly,’ said Sarker Maswood Hasan after the signing ceremony was complete.

airtel signs agreement with Concito PR

airtel inked a corporate deal with Chittagong Independent University recently. Under this agreement, airtel Bangladesh Limited will provide Chittagong Independent University with Airtel’s voice and data services which will keep them one step ahead.

airtel Bangladesh Limited inked a corporate deal with Ambia Group in Chittagong recently Under this agreement, airtel Bangladesh Limited will provide Ambia Group with Airtel’s voice, SMS and data services.

airtel signs corporate agreement with CIU & Ambia Group

airtel’s ninth telefilm Vitamin T, which aired on NTV this

Eid-ul-Fitr, has achieved the highest online engagement for

any local telefilm ever. It has achieved a tremendous

response from its audience, particularly on social media.

The statistics till 12th August 2014 show that the total

number of engaged users for the telefilm were.

1,276,864 users. Total comments given by the audience are

20,034 and total likes are 638,435 in airtel’s official

Facebook page airtel Buzz.

Total YouTube views of the telefilm stand at 310,715 so far.

The photos of this telefilm have been viewed by

295,325 viewers.

The story of the telefilm revolves around four friends and their adventurous events after they find a package of money.But soon trouble arrives and the story keeps taking twists and turns and keeps you guessing till the very end.

airtel’s“Vitamin T”- taking Social Media by stormmirror the "brand" experience

Other area: Barisal, Chandpur, Moulr, Rangpur

Moulavibazar

Brahmanbaria

Mymensingh

Manikganj

Tangail

AIRTELLAUNCHES 3G IN

it's our pleasure to announce that our facebook fan page airtel buzz has reached 2 million buzzers.visit facebook.com/airtelbuzz

airtel buzz reaches 2 Million Buzzers!!!

airtel crosses 300 million customers markCompany hits new landmark across its global operations

Ever since its launch in 1995, Bharti airtel has always been at the forefront of introducing new and innovative services in tune with the changing times, which allowed subscribers to enjoy services at par with international standards. The Company recently crossed the 300 million customers mark across its operations – mobile, fixed line & DSL and DTH services. Today, airtel is the fourth largest mobile service provider globally - the second largest outside of China - and a leading global telecommunications service provider with operations in 20 countries across Asia. In Africa, the Company is the largest mobile operator in terms of geographical Footprint - which spans 17 countries and serves over 70 million customers.

Year Customers (in million)

2009 100

2012 200

2014 300

airtel’sjourney to reach 300 million customers

airtel partners with MoICT (Ministry of ICT)

airtel Bangladesh Limited and MoICT had a discussion on training the country’s youth on mobile application development. The project will be rolled out across all districts and upazilas of the country phase by phase. Under this project, airtel Bangladesh may provide WiFi connectivity to specific areas as suggested by the MoICT. This program will facilitate a smooth transition for youth from freelancers to entrepreneurs

airtel partners with Dhaka Art Summit 2014

Bangladesh Shilpakala Academy, in partnership with airtel Bangladesh and Golden Harvest Group, presented the Dhaka Art Summit of 2014. The non-profit event showcased the work of 250 artists from the region, aiming to support the development of South Asian art while promoting internation-al artistic exchange.

airtel partners with bdnews24.com

airtel customers will now be able to enjoy a wide range of news services and can also select their preferred news from the portal. The type of news that airtel customers will be able to avail are Breaking News, Breakfast News Update/Morning News, Midday Update, Business News, Evening News and Latest News.

airtel New Partners

Customers will be able to download as much as they want with just TK 1 + VAT per download. airtel customers will be able to dial *121*1000# or Type 3G and send to 21252 and will get the link to the TK 1 Store. There is also no charge for the SMS. Also customers can visit the online store directly by using the following link for downloading the content for TK 1 + VAT: http://tk1store.airtellive.mobi/ Now airtel customers can enjoy a whole day’s internet @ 1 TK only!!!

Introducing 3MB 2G @ 1 TK internet pack… with 2 days validity (activation + 1 day).

To purchase this amazingly affordable pack, customers will need to dial *121*333#

“TK1 Store” “ Internet 3MB @ 1Tk !

New Pack Name Pack Price Data Volume Validity USSD activation SMS to 5000 activation (Inc VAT)

2G 3MB 1.15 3MB Activation day + 1 *121*333# 3MB

airtel has launched a new Online Store by which Airtel customers will be able to download various exciting and new music videos, songs, wallpapers, ringtonesand games for only TK 1.

With the inauguration of this new AEC, about 9 lac valued Airtel customers of Paltan, Motijheel, Shabujbag , Ramna , and Shahbag of Dhaka will be served. There are now 8 airtel Experience Centers in Bangladesh.

The following officials of airtel Bangladesh Limited, along with others, were present at the event: Chief Operating Officer Rajnish Kaul; Chief Service Officer Rubaba Dowla; Chief Corporate Affairs Officer Ashraful Haq Chowdhury; Chief Human Resources Officer Noor Mohammad; Chief Supply Chain Management Officer Jayesh Patel; Head of Zonal Experience Jafry Shamim; Zonal Customer Service Manager M.M. Mahbub Kabir; Area Service Manager Md. Nazim Uddin and Center in Charge Md. Alimuzzaman.

airtel Experience Center in Paltan of Dhaka airtel Bangladesh Limited has recently inaugurated a new airtel Experience Center (AEC) in Paltan of Dhaka.

A Grand reception to Rising Stars Recently British High Commissioner to Bangladesh, His Excellency Robert W. Gibson CMG hosted a grand reception at his residence to welcome back the 12 airtel Rising Stars players from the Manchester United Soccer School in Old Trafford. These 12 young boys from across Bangladesh were made heroes upon their return to the country after a week-long grooming session at the most coveted football club of the world. This is the second season of airtel Rising Stars, which is an initiative of airtel Bangladesh Limited.

‘airtel Rising Stars’ is a rigorous scouting program which has been held in 2 rounds conducted over a span of 5 months, at the end of which 12 top players (under 16 years of age) are selected from 10,000 aspiring participants. In the airtel Cup, players from all hubs from across the country competed with each other in different teams where the top 120 players were chosen. The 120 players selected from 19 Hubs were taken through a 4 day grooming session at BKSP. Launched in association with Manchester United (one of the best soccer clubs in the world), the top 12 players out of 120 players were selected to travel to Manchester United for a training program at Old Trafford. The training sessions at Old Trafford for the 12 finalists were grueling. The boys were taken through their paces from dawn to dusk. They trained at MUSS and had practice sessions at the Salford City Reds Rugby Stadium. The stars witnessed a match between Manchester United and Norwich City at Old Trafford. They also did some sightseeing at the Trafford Centre Museum and at other points of interest in Manchester.

airtel Rising Stars heroes return from Old Trafford to a grand reception

Along with “Hello”, airtel also offers Mobile Financial Services from DBBL, bKash, UCash and Mcash. Airtel customers also enjoy other mobile financial services such as fuel payment, salary disbursement, superstore payment and donation service through airtel mobile wallet. Dial *400# Or *365# Contact 16365 (Query & complaint)

airtel signs agreement with Bank AsiaBank Asia is soon going to launch its mobile banking service named “Hello” and Airtel customers will be able to enjoy the service by following a simpleregistration process. “Hello” Features:

Cash in (deposit) Cash out (withdrawal) Fund transfer Mobile airtime Recharge Corporate Salary Payment Utility Bills/Service fee payment Merchant Payment Ticket purchase (for transport/event)