Maximo User Conference - 2008

Maximo Middle East User Conference 2008

Equipment Fleet Management at Dubai Airport for Emirates Group

Dnata Technical Services

By : Chris van Zyl – Vice President Technical Services

http://www.dnata.com/operations/index.htm


Maximo at DNATA

- Introduction to DNATA at Dubai International Airport.

- Pre Maximo Asset/Maintenance Management at Dnata.

- Why we selected Maximo ?

- Project Scope.

- How do we use Maximo ?

- Benefits.

- Maximo Implementation Highlights after18 months of Maximo Usage

(MAXIMO Gone Live on 15th May 2006).

- Future.

- Q & A.


Introduction to DNATA at Dubai International Airport- Dnata at Dubai International Airport is an EMIRATES Group Company, providing a

comprehensive range of ground handling services to customer airlines at Dubai International Airport.

- More than 16 million passengers, over 900,000 tonnes of cargo and 160,000 aircraft movements involving some 105 airlines – that’s the task faced in a year by Dnata'sAirport Operations division.

- Providing reliable, efficient and cost-effective passenger, cargo, ramp and technical support services to airlines at Dubai International Airport has been Dnata's responsibility for over 40 years.

- With a staff of over 5000 skilled professionals, a fleet of more than 900 specialized vehicles and some of the industry's most advanced computer technology, Dnata is able to handle, rapidly and economically, any aircraft, in any configuration, carrying any type of load.

- Dnata Technical Services is the division of Dnata Airport Operations providing the full range of technical support and expertise required for the smooth operation of a large international airport.


Introduction to DNATA at Dubai International Airport

- Dnata Technical Services provides the various line functions and is responsible for the maintenance of

all ground support equipment, vehicles and material equipment.

- Technical support is given to a large number of airlines from defect rectification to ground support

including:

- Technical ramp support Ground Power, Air-Start, Air Conditioning, Push Back, Toilet & Water Services.

- Aircraft interior cleaning.

- Aircraft exterior washing and polishing.

- Ground Support Equipment and Catering Equipment fleet maintenance.

- Aircraft Unit Load Device (Containers/Pallets) maintenance.

- Technical Services also manages the maintenance of the material handling equipment at the Dnata

Cargo and Emirates Sky Cargo air-cargo warehouses.

- Technical Services also undertakes third party fleet maintenance.1


Pre Maximo Asset/Maintenance Management at Dnata.- All asset and maintenance activities were managed through completely manual

processes.

- These processes included:

Fault logging.Maintenance planning and scheduling. Work-order management. Job costing. Maintenance of equipment master and historical records. Replacement analysis. Report generation.

- As a direct consequence of the manual process, activity duplication was the norm to ensure data consistency and accuracy.

- Oracle ERP Inventory module was used for Spare Parts requisitioning – issue and purchase.

- Spare parts were not linked to asset and the inventory transactions did not relate to equipment or job.


Pre Maximo Asset/Maintenance Management at Dnata.

- All reports were generated by relying on paper based documents and were generally

never real time.

- Reliance on the manual system lead to delayed invoicing.

- Users were not able to track their service request status.

- Multiple point of contact with users.

- Each asset had its history card or file, which had to be referred to check last maintenance

dates, the maintenance type and then generate the next schedule cycle.

- On completion of maintenance, the work-order details had to be updated manually in the

relevant file/history card. This was a labor intensive activity with duplication of tasks and

many man-hours were needed.


Why we selected Maximo- Effective lifecycle management demands access to accurate, up-to-date information.

- To enhance the services provided by DNATA Technical Services workshops to the operating departments of DNATA Airport Operations, DNATA Cargo, Emirates Sky Cargo, Emirates Engineering, Emirates Flight Catering (EFCC) and various external customers.

- To support the maintenance management functions:

Maintenance planning and scheduling.Work-order management.Spares inventory management.Real-time report generation.Accurate maintenance costing and allocation.Capability of interfacing with other systems like – Resource Management, Equipment Tracking and Allocation, Time & Attendance etc.Eliminating the duplication of paper-based (manual) record keeping and logging

- Each of these areas represents an opportunity to improve efficiency, reduce costs and optimize asset performance.

- MRO SOFTWARE MAKES IT POSSIBLE FOR A SINGLE SOLUTION SUITE BUILT ON MAXIMO 5.2 TO MANAGE ALL OF THESE.


TOWBARLESS PUSHBACK TRACTOR AIR CONDITIONING UNIT

• Equipments


ELEVATED TRANSFER VEHICLE

• Equipments

STACKER CRANE & AISLE


MEDICAL LIFTPASSENGER STEP

• Equipments


FORK LIFT MOBILE CONVEYOR BELT

• Equipments


TOW TRACTORWATER SERVICE UNIT

• Equipments


GROUND POWER UNIT

• Equipments

RAPID DELIVERY VEHICLE


CATERING HILOADERAMBULANCE

• Equipments


Project Scope

- Detailed asset database.

- Spare Parts Information including hazardous materials.

- Customizable Reports.

- Library of drawings and documents.

- Workflow Control.

- User Security Levels.

- API With Oracle.

- Training For users.


How do we use Maximo

- The maintenance management system (MMS) is used to manage and control the

maintenance of :

1. Ground support equipment (powered and non-powered) and vehicles (cars, buses,

pick-ups) owned by the EK group, EK Unit Load Devices (ULDs).

2. Third party equipment and vehicles (EK Flight Catering Company (EFCC), FedEx,

other airlines, contractors working within airport premises).

3. Cargo handling equipment used in the DNATA Cargo warehouses at Dubai cargo

Village, Airport Free Zone, Express Handling Centre, Emirates Sky Cargo Centre and

EK Cargo Mega Terminal.

- The system supports the maintenance management functions, namely maintenance

planning and scheduling, work-order management, spares inventory management, real-

time report generation, and accurate maintenance costing and allocation.



- Maximo Modules:

PM

Work Order

Inventory

Equipment

Purchase

Plan

Resources

Business Analysis and Reports


How do we use Maximo- The very first MMS WO:


Maximo is integrated with Oracle Financials for procurement and finance activities.

The Approved Purchase Requisitions are interfaced into Oracle Financials for creating the purchase orders and the details are reflected into Maximo.

The Receipt/Issues and Returns to supplier transaction against the purchase orders are integrated and the details are sent to Maximo from Oracle Financials.

The items issued against a work order, and the costing details are posted into general ledger details of Oracle Financials.

It case of any external customer , the recharge costing details from a work order module are posted into Oracle Financials against the customer account.

The vendors, customers, general account master details are entered in Oracle Financials and are interfaced with Maximo.


Maximo Interface with Oracle Financials – Master Data

- Vendors

The vendor details created in oracle financials for the purchase orders are transferred as image to MMS.

- Currency codes

The currency codes are created in Oracle Financials and transferred as image to MMS.

- Exchange Rates

Day to day currency rates updated in Oracle Financials are transferred to MMS.

- Financial Periods

Financial periods created at the beginning of every financial year is updated in MMS from Oracle Financial.

- General Ledger Components

The General Ledger component master data is created in Oracle Financial and transferred to MMS.


Maximo Interface with Oracle Financials - Transaction Data- Purchase Requisitions

Created in MMS and transferred to Oracle Financial to materialize into Purchase Order and For the Price

Request Requisitions type the Purchase Requisitions are posted back from Oracle Financials to MMS

with the price.

- Purchase Orders

PO are created in Oracle Financial based on the Purchase Requisition and the data image is transferred

to the MMS.

- Receipts

Receipts against the Purchase Order are created in Oracle Financial and the image is transferred to the

MMS.

- Returns

Goods Returns are handled in Oracle Financials and the data image is transferred to MMS.

- General Ledger/ Account Receivables details

MMS Work order cost details are transferred to Oracle Financial General Ledger and The external

recharge are transferred to the Oracle Financial Account Receivables.


JOB Costing & Invoicing

- Material & labor Rates are set to all locations based on the agreements with customers.

- Workshop field is made mandatory in WO and all WO cost will be booked on workshop GL till

the WO is closed.

- On Closing the WO, total WO cost (using specified rates) will be charged to the customer

through the Interface with OF – GL & AR modules. The charging methods depend on the

customer types.

1. DN Airport Operation Departments – Not Charged to individual Cost Code.

2. Internal Customers (Emirates Group Customers) – Recharging through GL.

3. External Customers ( who is having accounts in Oracle) - Recharging through (AR)

Invoicing.


Benefits

- The system is helping and encouraging the maintenance personnel to focus on best

practices in maintenance, preventive maintenance practices, and continuous

improvement initiatives.

- Lowered maintenance operating costs.

- Cost reduction in spare parts inventory & Paper/ Stationery.

- Provides a detailed asset database.

- Real Time allocation of maintenance costs to operating departments.

- Automated scheduling based on manufacturer’s recommendation and/or triggered events.

- System generated reports eliminate the previous duplication of activities and allows

better utilization of planning staff.


Benefits

- Tracks maintenance cost at equipment level and/or equipment type level.

- Minimization of un-planned activities.

- Reduced down time of equipment by ensuring all required parts are available prior to

start.

- Ensures efficient allocation of available resources & allows monitoring of staff

performance and productivity.

- The reports will provide sufficient data and tools during the budgeting process.

- Elimination of repetitive problems and reduction of cycle time by root-cause analysis.

- Costing reports, drill down to details, and use of activity based costing will identify high

cost areas and process improvements will help cost reduction through productivity

gains.


Review after18 months of Maximo Usage (MAXIMO Gone Live on 15th May 2006)- Equipment Module

Total # of Equipment in Maximo: 22,078 Total # of Equipment types: 154Total # of Equipment Workshop: 16Total # of Equipment Locations: 1,118

- Inventory Module

Total # of Inventory Items: 9,116Total Inventory Value: Aed 16.7 millionTotal # of Items in Item Master: 13,776Total # of Store rooms: 5Total # of Stores Issues: 139,917Total # of Stores MR: 68,191

- Workorder Module

Total # of Work orders: 113,877- PM Module

Total # of PM: 2,428- Purchasing Module

Total # External PRs: 53,046


Review after18 months of Maximo Usage (MAXIMO Gone Live on 15th May 2006)

- Plans Module

Total # of Job Plans: 542- Resources Module

Total # of Company Records: 3,404Total # of Labor Records: 570Total # of Craft: 78Total # of Group (WF): 25

- Business Analysis

Total # of Reports: 95- Maximo Control Centre

Total # of Active Work flow: 65Total # of Users: 93System Interfaces: Oracle Financials

- Highlights

Total # of Inventory Items Reduction: 1,485Total Value of Inventory Reduction: Aed 1.4 million in 18 monthsInventory Cost Reduction: 8.18% of total Inventory value


The Future

- Inventory, Equipment & WO Bar-coding.

- Interface to Equipment tracking / Telemetry for capturing mileage information to schedule

maintenance & generate breakdown WO.

- Use Maximo inventory module for managing Fuel station activities.

Maximo User Conference - 2008

Documents

Transcript of Maximo User Conference - 2008