Maximizing the Value of a Risk-Based Audit Plan.

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    A C C O U N T I N G A L I D I T I N G

    a u d i t i n g

    M a x im i z in g

    th e

    V a lu e o f a R i s k B a s e d A u d i t P l a n

    In temal Audi tors Can Iden t i fy and Mit iga te Risk

    By Michael echara a n d

    Gaurav Kapoor

    I

    f there is anyth ing that the business

    world has leamed from the economic

    events of the last few years, it is that

    e f f ec t ive r isk managem en t i s c r i t i ca l .

    A round th e world, substantial investme nts

    are being devoted to s tr engthening r isk

    management progriuns. Yet. failures con-

    tinue to (Kcur, whether they apjiciir in the

    form of regulatory missteps, lost

    prof

    itability, or the hacking of sensidve infor-

    mation. Millions of cu.stomers are affect-

    ed, and billions of dollars are lost.

    In response, companies increasingly

    depend on in ternal audi tors to identify

    and he lp mitigate th ese risks. Intemal audi-

    tors are uniquely positioned to h;indle tticse

    responsibi l i t ies because of the ir under-

    standing of business processes and risks,

    as well as their ongoing interacdon with

    bo th bus iness un i t s and managemen t .

    What, then, is tlie role that they must play

    in building risk resilience?

    A Sy s te m ic R is k -Ba s e d Audi t

    Approa c h

    The focus of an intemal audit has always

    been on risks. But what is changing is how

    intemal auditors go about assessing these

    risL s. T radidonal audit plans based on sus-

    picions or direction from management are

    bound to skew decision making. Rotadonal

    aud i t p lans r e su l t in misa l loca t ion o f

    resources because they do not take in to

    account variadons in risk. Similarly, lists of

    risks by industiy may be well researched,

    but th ey do not consider each organizadon's

    unique risk profile and history.

    An effective risk-based audit plan over-

    comes all the above limitations by view-

    ing risks through the prism of strategic

    objectives, which enables a more targeted

    and e fficient audit. It also links ri.sks with

    b u s i n e s s o b j e c t i v e s , t h u s f ac i l it a t i n g

    smarter, faster , and sharper risk mitiga-

    tion programs.

    Im ple m e nt ing a R is k -Ba s e d A udi t P la n

    C ontrary to popular opinion, risk-based

    audits do not begin with the risks them-

    selves. If one builds a risk universe that

    catalogues hundreds of risks in isolation,

    one would find that it is neither pracdcal

    nor useful in decision making. It simply

    results in a waste of precious time and

    resources on th ose risks that ;uc inelcvant

    to the organization.

    An effecdve risk-based audit plan begins

    with the organizadon's objecdves and goals

    because risks are only releviint in the co

    text of these object ives . For example ,

    an individual's objective is to .stay at hom

    and watch T V, he wouldn't worry abo

    the risk of a flat tire: however, he mig

    worry about being intermpted by his ch

    dren, attending to a phone call, or

    c o o

    ing dinner, because tliese risks impact

    objecdve of watching TV.

    Discover ing Risk Data

    Enterprise resource planning (ERP) da

    and generic lists of risks by industry a

    based on historical data; they assume th

    the future will look like the past when,

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    fact, things rarely happen

    the

    same way

    twice. Instead, auditors should tum to the

    organizafion's people. They represent one

    of

    the

    most dynamic, current, and impor-

    tant sources of risk infonnation becau.se

    they face risks in the organization every

    day, and are capable of conveying their

    thoughts about emerging or potential risks.

    Intemal auditors should start with senior

    ma n a g e m e n t in o r d e r to u n d e r s t a n d

    strategic goals and identify the risks asso-

    ciated with these goals. Then, they should

    expand the discussion to a larger cross sec-

    tion of people across the enterpri.se, such

    as personnel in the operations, purchas-

    ing, compliance, and legal departments,

    as well as any other employees who are

    tasked with attaining the organization's

    objectivesthe more respondents inter-

    viewed, the more comprehensive and in-

    depth the insights will be.

    When conducting these interviews, audi-

    tors should

    refrainium

    asking quesdoas such

    a s Wh at keeps you up at night? Such

    clichd questions only limit the kinds of

    responses intemal auditors will receive.

    Instead, they .should describe objectives and

    risks, and ask p eople to identify ho w w ell the

    company is achieving its objectives. They

    should also ask them to identify any other

    ri.sks that have not been di.scussed but that

    still threaten the company's objectives.

    Anothe r me thod tha t aud i to r s can

    employ is using surveys to collect re.spons-

    e s . Introdu cing a .scale of 1 to 5 for each

    question will help quantify the responses

    later.

    Exhibit

    provides an example of one

    such survey.

    Once auditors have gathered risk data,

    they are ready to

    ma p risks to objecfives.

    idenfify risk pattem s, and

    classify the risk pattem s according to

    organizational objecfives.

    Mapping risks to objectives The com-

    mon tendency among auditors is to focus

    on the risk that receives the greatest num-

    ber of responses or the most egregious rat-

    ings . For example , i f 95% of survey

    respondents selected Risk A as being the

    most th rea ten ing to the organiza t ion ,

    auditors might feel compelled to devote all

    their resourees to designing an audit that

    would mifigate that one risk. But risks do

    not act in isolation; they interact with

    each other, and with strategic objectives,

    in a complex pattem. Therefore, it is impor-

    tant to understand these interactions and

    correlafions.

    If an auditor 's objective is accurate

    financial reptirting, surveys might reveal

    that it is strongly threatened by a lack of

    accounting exper ience and moderate ly

    threatened by poor corporate govemance.

    An auditor might also uncover risks that

    pose threats to a seemingly unrelated objec-

    tive. For example, aggressive sales or mar-

    keting programs could be found to have a

    strong impact on financial reporting. If

    pressure is applied across the organizafion

    to meet certain sales targets, financial

    reporting could be compromised by rec-

    ognizing revenue prematurely or inappro-

    priately. A common example of this risk

    manifesfing itself would be channel

    sttaff

    ing, where excess products are shipped to

    distributors at the end of a period, only to

    be taken back or returned at the begin-

    ning of the next.

    entifying

    risk pattems Risk pattems are

    a combinafion of individual risks that affect

    a particular objective. It is important to

    look at these pattems becau.se they provide

    a sen.se of the larger picture. They indicate

    a combinafion of risks that is greater than

    the sum of any of its individual parts.

    For example, if an individual was driv-

    ing a car while talking on a mobile phone

    and being distracted by music, all at the

    E s s e n t i a l l y r s k p a t t e m s h e l p

    i n t e m a l a u d i t o r s i d e n t i f y t h o s e

    r i s k s t h a t t o g e t h e r i n t e r a c t

    t o

    f o r m a d a n g e r o u s s i t u a t i o n .

    same tim e, the chances of a collision with

    another vehicle would be very high. Each

    of the above risks occurring in isolation

    poses a far les.ser threat than when they

    manifest themselves together as a pattem.

    Essentially, risk pattems help internal

    auditors identify those risks that, together,

    interact to form a dangerous situafion

    F o r

    example, auditors might find from their

    surveys that accurate financial reporting is

    affected by the following risk pattern:

    lack of accounfing experience (20%), poor

    corporate govemance (40%), aggressive

    sales or marketing programs (30%), and

    EXHIBIT

    Sun ey Example

    Objective

    Accurate Financial Reporting

    Risks

    Excessive Overtime

    Lack of Accounting Experience

    Poor Communication

    5

    Excellent

    Pervasive

    4

    Good

    Frequent

    3

    Fair

    Average

    2

    Below Average

    Infrequent

    Poor

    Rare

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    inadequate training (10%). By

    itself

    the

    risk of inadequate training seems minor.

    But if auditors were to ignore this risk

    and not make any effort to audit or miti-

    gate it, the risk would continue to pose a

    significant threat to financial reporting.

    Classifying risk patterns by objectives.

    Once auditors have arranged their risk pat-

    terns by objectives, the risk-based audit

    plan becomes more targeted. At this

    p(.)int, it is important to keep in mind that

    audits should not be directed at the most

    critical risk, but at all of the risks that

    threaten the most critical objective. This

    will enable auditors to take concrete action,

    seamlessly align risk management with

    business strategy, and facilitate account-

    ability and transparency.

    E.xhihit 2 shows five typical organiza-

    tional objectives. Eaeh bar above the objec-

    tives shows the risk pattem that threatens

    that objective. Each color repre.sents one

    hypothetical r isk, and more than one

    color in a bar indicates a risk pattem of

    two or more risks for that objective. For

    exam ple, the objective accurate financial

    reportin g is threatened by four risks. The

    yellow risk is the most prevalent in the pat-

    tem becau.se it makes up almost 40% of

    the entire risk pattem.

    Technology as an Enahler

    A large part of risk-based audits involves

    talking to various stakeholders, identifying

    risks across teams and departments, and

    assessing the effectiveness of various con-

    trols to mitigate those risLs. It's ;in expan-

    sive andime-consumingactivity that is typ-

    ically carried out by multiple auditors,

    asing multiple independent applications, pR>

    cesses, workpapers, ;uid tcxils. Without ade-

    quate communication and coordination

    between them, it is likely that intemal audit

    activities would be duplicated at various

    points across the organization, thus lowering

    efficiency and raising co.sts.

    But what if tiiere was one single system

    to unite all audit processes, entities, systems,

    tools, and workflows? Communication

    across the enterpiise would be enhanced, vis-

    ibility into risks and audits would improve,

    and duplicate and redundant audit activities

    could be eliminated.

    Technology enables a centralized audit

    infrastructure that can provide a single

    point ofreferenceo identify and assess ri.sks

    across the enterprise, gather and share risk

    information, and manage the entire audit life

    cycle. It also enables tiie creation of cen-

    tralized libraries where the entire risk

    inventoryalong with controls, assessments,

    audit data, and reportscan be efficiently

    organized, stored, managed, and shared.

    With these centralized repositories of

    information, intemal auditors and managers

    are better equipped to understand risks and

    their re la tionship to the organization's

    objectives. They can al.so more accurately

    map risks to processes, controls, entities,

    and regulations. This, in tum , simplifies the

    EXHIBIT 2

    Risk Patterns by Objective

    100

    90

    5

    4

    3

    2

    1

    Risk F

    I Risk E

    RiskD

    I Risk C

    RiskB

    I Risk A

    Accurate Financial

    Reporting

    Reduce Supplier

    Costs

    Employee Safety

    creation of the audit universe and helps f

    mulate a systema tic and resource-effici

    plan for audit management.

    Because surveys are a major part of

    risk-ba.sed audit plan, technology can h

    by streamlining the entire prcx;ess of s

    vey design, distribution, implementati

    and

    respon.se

    collection across depiutmen

    business units, and geographic liK-atio

    In addition, it can automate the pnx'ess

    monitor ing r isk controls and creati

    reports, as well as ensure that findin

    and problem areas identified tiirough aud

    are appropriately investigated and resi)lv

    In this way, intemal auditoi-s can .save va

    able time and re.sources and eliminate U

    need for cumbersome spreadsheets. So

    technological tcx)ls such as dashboanls. r

    heat maps, and chiirts ciui facilitate tra

    parency in audits by providing valuab

    risk insights and intelligence that can

    presented to stakeholders.

    Creating Value

    Toda y , i n t e r na l a ud i to r s ha ve t

    power to not only protect value, but to c

    ate value. The key is to develop a cont

    uous focus on risk, and weave the au

    plan around the identified risks and r

    patterns. This opens up opportunities

    internal auditoi's to play a more strate

    role in the organization, as well as to p

    vide crucial risk-based advice that sha

    the overall business strategy.

    Michael Bechara is the corporate r

    expert and managing director of Gran

    Consulting Group. Inc.. Brewster N

    Gaurav Kapoo r MBA is the chief r

    officer of MetricStreani Inc.. Palo Al

    alif

    ELEMENTS OF

    A

    GOOD RISK BASED

    AUDIT PLAN:

    Base d on risks and

    objectives

    Relies on people for

    Uses technolog y to

    process

    business

    input

    support the

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