MaximizingMaximizing““Human Human Capital”Capital”Performance Performance

Management: Management: Mentoring, Team Analysis Mentoring, Team Analysis

& 360 Peer Reviews& 360 Peer Reviews Assessments USA &

Canada

800-808-6311 805-934-5956

www.assessments.biz

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Have you ever wondered why Have you ever wondered why some employees never reach some employees never reach

their full potential?their full potential?

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You Need Some Tool To You Need Some Tool To Identify Their Identify Their

STRENGTHS… And Build STRENGTHS… And Build Upon ThemUpon Them

Retention &Development

360 Peer Reviews

360 SkillBuilders

IncreasedProductivi

ty

What Every Organization What Every Organization NeedsNeeds To To ProvideProvide

Mentoring &

Motivation

Coaching Reports

TeamCompatibilit

y

Performance Performance ManagementManagement

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Recent surveys tells us that Managers spend 60% of their time:

What they lack is an easy-to-get,easy-to-use, assessment which tells

them why their people act the way they doand what motivates them.

Fixing People Challenges

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Assessments are the only way to really know and understand your people

ProfileProfileJob CoachingJob Coaching

ReportsReports

Performance IndicatorPerformance IndicatorMentoring ReportsMentoring Reports

Team BalanceTeam Balance & Synergy & Synergy

AnalysisAnalysis

Checkpoint 360°Checkpoint 360°Multi-Rater EvalMulti-Rater Eval

360° SkillBuilder360° SkillBuilderLeadership ModulesLeadership Modules

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MAXIMIZE YOUR HUMAN CAPITAL

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Does Your Corporate Mentoring Program Include Coaching Your People

In These Important Areas?

Management Style

Performance Indicators

1. Increased Productivity

2. Higher Quality Work

3. More Initiative Taken

4. Improved Teamwork

5. Better Problem Solving

6. Reduced Stress, Frustration, & Conflict

7. Increased Employee Motivation

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• The Individual ReportInformation an employee can use for their own self-improvement and personal growth . . .

• The Management ReportInformation Managers need to use right away to understand the people they manage…

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Performance Performance ManagementManagement

Profiles Profiles

Team Team

AnalysisAnalysis

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TEAM ANALYSIS

The Team Leader’s Ultimate Tool

A Powerful Assessment which reveals the

Team’s Synergy and Balance

All Team Leader’s need a “User’s Guide”for every person who works on their team.

A 21-Page Leader’s GuideFor Up To 12 People

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1. Team Balance Table

2. Characteristics Missing

3. 12 Critical Behavioral Factors Needed by a Balanced & Productive Team

4. Team Leader’s 21-Page Action Summary

• CONTROL• SOCIAL• PATIENCE• PRECISION• AMBITION• POSITIVE

EXPECTANCY

• COMPOSURE• ANALYTICAL• RESULTS

ORIENTATION• EMOTIONS• TEAM PLAYER• QUALITY ORIENTATION

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· Improves Team Performance

· Builds the Leader’s Effectiveness

· Diminishes Stress, Frustration and Conflict

· Improves Team Member’s Morale

· Cuts Waste of Valuable Resources

· Creates an Awareness of Possible Problem Areas So They Can Be Anticipated and Avoided

How You Benefit with

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? ??

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Key Skills Required of Key Skills Required of

Successful LeadersSuccessful Leaders

• Communication

• Leadership

• Adaptability

• Relationships

• Task Management

• Production

• Development of Others

• Personal Development

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What is a 360° multi-What is a 360° multi-rater Feedback rater Feedback

system?system?

› Supervisor› Colleagues (peers)› Direct Reports (subordinates)

• New model that improves the appraisal process

• Provides Multi-rater feedback

• Taps the collective wisdom of those who work most closely with the individual:

• Gives leaders & managers clear understanding of personal strengths and any areas of leadership they need to develop

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Checkpoint 360° Review Checkpoint 360° Review ProcessProcess

• Motivates behavior change

• Participative

• Balanced

• Time efficient

• Equitable

360° Review ProcessManagerDirect Report

Direct Report

Direct Report

Peer

Peer

Peer Manager Boss

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CommunicationIncluding the skills of Listening to others, processing information and communicating effectively.

LeadershipCovering the abilities of instilling trust, providing direction and delegating responsibility.

AdaptabilityEncompassing the skills of adjusting to circumstances and thinking creatively.

RelationshipsAssessing the capabilities to build relationships and facilitate team success.

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Task ManagementGauging the level of aptitude for working efficiently and competently.

ProductionAppraising ability to initiate action and achieve results.

Development of OthersMeasuring proficiencies in cultivating individual talents and motivating successfully.

Personal DevelopmentIncluding the behaviors of displaying commitment and seeking improvement.

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Why Companies Use Why Companies Use Multi-Rater Feedback Multi-Rater Feedback

System For . . .System For . . .• Individual career development

• Identifying training needs and measuring training effectiveness

• Leadership and management development

• Building team performance

• Performance appraisals

• Succession planning

• Changing their corporate culture

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Benefits of Using the Benefits of Using the Profiles Checkpoint 360° Profiles Checkpoint 360°

Feedback SystemFeedback System• Improved Job Performance• Increased Productivity• More Effective Managers & Leaders• Aligning Employees’ Performance With

Company Goals• Increased Retention of Your Key People• Higher Morale and Increased Commitment

to Excellence

Benefits You Gain Benefits You Gain From Using From Using

AssessmentsAssessments

You You identifyidentify the the characteristics of your top characteristics of your top performersperformers

You You maximizemaximize employee and employee and team productivity team productivity

You You develop and retaindevelop and retain more more top performerstop performers

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““Put the right person in the Put the right person in the right job, train and motivate right job, train and motivate them, give them an opportunitythem, give them an opportunityfor advancement, and your for advancement, and your company will grow and prosper”company will grow and prosper”

J.W. Marriott

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Assessments Can Help YouAssessments Can Help You Screen & Hire People With Your Job MatchScreen & Hire People With Your Job Match

Build & Evaluate Effective TeamsBuild & Evaluate Effective Teams

Create World Class Customer DelightCreate World Class Customer Delight

Develop Quota-Busting Sales Departments Develop Quota-Busting Sales Departments

Receive Objective Management FeedbackReceive Objective Management Feedback

Create Effective & Profitable Call CentersCreate Effective & Profitable Call Centers

Develop a HR Strategic Compliance Develop a HR Strategic Compliance SystemSystem

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2121stst Century Leadership Century LeadershipManagement by Assessments (MBA)Management by Assessments (MBA)

Create a Corporate MBA ProgramCreate a Corporate MBA Program Enhance Existing Position Descriptions by Enhance Existing Position Descriptions by

Creating Job BenchmarksCreating Job Benchmarks Provide Profile Coaching and Individual Provide Profile Coaching and Individual

Reports Reports Create Corporate Mentoring Program by Create Corporate Mentoring Program by

using Performance Indicatorusing Performance Indicator Compile a 21-page Team Analysis Report for Compile a 21-page Team Analysis Report for

each Team Leaderseach Team Leaders Administer the 360 Multi-Rater Checkpoint Administer the 360 Multi-Rater Checkpoint

to create a baseline of Leadership to create a baseline of Leadership Competencies and create an action plan for Competencies and create an action plan for future leadership developmentfuture leadership development