Worldwide Presence. Global Clientele.

Global Presence. Personalized Solutions. Proven Delivery.

From the Desk of the Executive Director MavenWire Identified

Whether you are new to Transportation Management Systems (TMS) or an experienced veteran, it can be difficult to keep up with your industry’s rapid advancements. Without the guidance of a trusted advisor, it is easy to become detoured. And, becoming detoured can result in time consuming and costly mistakes.

Prospective clients frequently ask us why MavenWire should be their trusted advisor. The short answer is: MavenWire’s in-depth transportation industry experience and global presence, coupled with our extensive IT software application backgrounds, combine to make us particularly well suited to deliver logistics and supply chain consultancy.

The longer answer is slightly more detailed and speaks more to our corporate culture and unique way of doing business.

When we started MavenWire, we set out to become a leader in the logistics and IT infrastructure industry. By focusing on our core competency of Oracle Transportation Management (OTM), we have been able to put our mark on the global marketplace and become a respected and trusted source within the field. We have been successful, in large part, because we are invested in our clients and their goals, demonstrated by our strong commitment to:• Forming partnerships with clients and providing high-caliber solutions to meet unique requirements. • Listening to clients, understanding their concerns and then crafting customized solutions that fit their needs and complements their way of conducting business.

• Helping clients succeed—in a way that fits perfectly into their overall business strategy.

These ideals, along with hard work and drive, have allowed MavenWire to grow steadily and provide an increasingly diverse array of services. With offices and clients all over the globe, our team of experienced consultants has the ability to adapt to

your environment and find the right solutions for your unique business needs and goals. Offering a full range of functional and technical consulting services and

hosting solutions, we also have developed prepackaged solutions like OTM Delivered TM. We also provide training and support services to complement

our other offerings to include Global Trade Management, OBIEE, and Oracle Fusion Middleware.

I invite you to look through this brochure to learn more about how MavenWire can benefit your bottom line. If you have any questions

or would like more information, I encourage you to contact us. We look forward to an opportunity to partner with you by sharing

our experience, knowledge, and proven ability to deliver individualized solutions with our valued clients.

Yours truly,

Chris PloughCo-Founder/Executive Director of MavenWire

MavenWire is one of the world’s leading providers of independent consulting services and hosting solutions for: • Oracle Transportation Management (OTM) • Global Trade Management (GTM)• OBIEE• Oracle Fusion Middleware

These ever-evolving technologies require an ongoing need for guidance. MavenWire provides both the expertise and streamlined solutions that free you to focus on your business’s core competencies.

Experience, DeliveredWhen you choose MavenWire, you can be confident that we will always lead you in the right direction. Our team has been working with OTM since its inception—developing the product, helping the first clients successfully implement it, and creating a robust hosting environment. Building upon the lessons learned while managing OTM for large production clients, we’ve built a comprehensive and experienced team of functional and technical experts. Our clients benefit from our diverse pool of knowledge and enjoy the confidence that MavenWire will deliver a streamlined solution based upon their individual needs.

Solutions, DeliveredMavenWire is committed to forming genuine partnerships with clients and being responsive to their individual logistics and IT infrastructure needs. Leveraging our functional and technical consulting services, we provide onsite expertise, support for all levels of the application, and the resources to train users to become experts themselves. We will guide you through the mapping of your current business processes, giving you the tools you need to employ industry best practices.

Our primary goals are:• Delivery of a solution that works for each client’s business, focusing on attaining profitable benefits while taking into account ongoing business and operational constraints.

• Understanding the best approach to achieve a successful implementation for each client, including requirements analysis, solution design, solution delivery, change management, rollout, and support.

• Transition of knowledge and skills to the customer, thus paving the way to continue to maximize the strengths of your solution platform as the business evolves.

• Project management focused on achieving delivery on time and within budget.

Trust, DeliveredTrust is key to any relationship. And, in a business relationship, where your company’s reputation and profitability are on the line, being able to trust who you are working with can be the difference between success and failure. MavenWire clearly recognizes this crucial principle—which is why we focus on building relationships with our clients and becoming a trusted source for logistical solutions.

Our Core ServicesCreating lasting partnerships is important to us at MavenWire—we want to grow with your company. Through our consulting services, we build a relationship and rapport with our clients, demonstrating our in-depth knowledge of each business. Our goal is to become a trusted advisor to help you navigate the world of Transportation Management Systems.

MavenWire’s Project Management skills provide best-in-class solution delivery skill sets based upon our experience with supply chain management and project management offices (PMOs). Recognizing that organization and structure are essential to the success of a project, MavenWire can help your company standardize your business processes and manage your IT project portfolio. Our experienced program and project management experts use MavenWire’s dynamic and effective DELIVER methodology to help your company boost your IT efficiency, cut costs, and improve on project delivery in terms of time and budget.

• Hardware Sizing • Version Migrations • Scalability / Clustering Implementation • DBA & Data Schema • Security Auditing & Hardening • OTM 6.x Migrations

• Architecture Design• Installation and Configuration• Performance Tuning (New & Existing Systems)• Integration Mapping & Development • Reverse-Proxy / Load Balancer Integration• Authentication (SSO & LDAP)

OBIEE and Oracle Fusion Middleware

Building from its knowledge of the OTM platform, MavenWire has expanded its skill set to include OBIEE and Oracle Fusion Middleware in a manner that complements its preexisting business model. Recognizing that analytics and reporting are an essential part of the day-to-day roles of logistics management and personnel, OBIEE delivers the capability to analyze your data in a way that allows you to make better decisions and provides visibility to your network and operations at multiple levels.

Many clients face the challenge of integrating multiple software applications, customers, vendors, and portals into a single network. Data translation and connectivity becomes the enabler to make this network work. Let us map and design these transformation layers using Oracle Fusion Middleware to create a highly robust and efficient supply chain solution for your business.

Oracle Transportation ManagementOTM is a complex multi-tier application, requiring extensive knowledge to successfully install, configure and tune. Through its steadfast and diverse experience, MavenWire has become the foremost leader in OTM technical services, including installation, performance tuning, scalability, and architectural design.

Our services include:

Testing andprojectsupport

Requirements gathering

Proof of concept scenario modeling

Solution architectureand design

Utilize the experience of best practice TMS adoption:

ConsultingWith their supply chain industry experience, our solution consultants have a real impact on the project team and the international clients they serve. True to the MavenWire ethos, we believe that imparting that knowledge of application configuration details and sharing best practices is crucial to your success, which is why it is an integral part of the service we provide.

Go-live support and deployment

MavenWire GTM ServicesGlobal Trade Compliance has moved to the forefront of many companies’ concerns as sourcing in low-cost countries increases and government trade regulations become more restrictive. Since the release of Oracle’s Global Trade Management, MavenWire has worked closely with Oracle, expanding its already extensive skill set to assist in the implementation of this new Oracle Module within a single, integrated global transportation and trade compliance solution.

MavenWire GTM Services can help reduce the time, effort and cost of operating your Oracle Global Trade Management instance, leveraging our Business Process solutions. We provide a retainer-based service, providing predictable costs, GTM Training Courses and the expertise to manage GTM issues and configurations ranging from the simple to the most complex.

ORD

ERS

CASH

OrderEntry

Planning Execution Track &Trace POD Invoicing

Management Information and Reporting

Hosting StreamlinedMavenWire Hosting ServicesBuilding upon our early success in managing OTM for multiple international and Fortune 500 clients, we have created the most comprehensive and reliable hosting solutions available. Managed hosting offers greater efficiencies, reliability and range of services than hosting in-house or using co-location options. Selecting the right host should be determined through strategic planning.

MavenWire also offers support services that can help you reduce the time, effort, and cost of operating your solution. We quickly respond to user inquiries, directly resolve technical and functional issues, configure and test solutions, and manage other related issues when necessary.

Why MavenWire should provide your Hosting Services: MavenWire is an Industry Leader in providing OTM / GTM Hosting Services.- We developed the technical architecture of OTM.- We developed the first OTM (then G-Log) Hosting Datacenter.- We are more experienced in managing OTM customer instances than anyone in the industry.- Using our unique performance tuning knowledge, we make OTM run faster than anyone.- We are SAS 70-compliant and utilize state-of-the-art SAS 70-compliant datacenters—the same locations used by Yahoo, Google and global banks. MavenWire offers more Core Services (included in our base cost).- We include all services your company needs to run and manage the technical components of its solution.- We provide a custom-designed infrastructure for monitoring and managing TMS solutions. MavenWire has the expertise to give you Extended Services.- In addition to our Core Services, we offer a range of Extended Services, from functional implementation assistance to solution customization and development. MavenWire is less expensive than the other options.

- We offer a very competitive, all-inclusive price—no unexpected costs.- We save you money by removing the cost of running the application in your own datacenter or IT department.

- Customers who subscribe to BPaaS or Hosting pay for the services as an Operating Expenditure, rather than a Capital Expenditure.

We develop solid relationships with our customers and are invested in their success.

OTM Outsourced Solutions

In addition to industry-standard application hosting practices, MavenWire has also developed a set of features, based on customers’ feedback:

• SAS70 Type II-compliance - best-practice security, configuration and change management processes safeguard your systems.

• MyMavenWire portal unique to each customer and configurable by user role allows customers to initiate restarts of non-Production environments, view logs, server usage

metrics, and gather troubleshooting data.• An annual Production system performance review proactively identifies

processing bottlenecks and other areas of concern.• Proven OTM system maintenance practices ensure your system performs at

optimal levels.• A custom-developed suite of system monitoring tools, tailored to OTM's

unique requirements, provides alerting to issues, often before they impact your users.

• Knowledge in both OTM system administration and application functionality provides an unmatched level of

issue troubleshooting expertise.• Incubator OTM instances, available at short

notice and for flexible timeframes, allow rapid ramp-up of implementation projects and

a "sandbox"-type model in which to explore new OTM release

functionality.

Answering the industry’s call for better pricing options, MavenWire now offers a solution that allows you to allocate the expense of a TMS as an Operational Expenditure rather than a Capital Expenditure. To reduce your overall costs and bring your organization to market faster, MavenWire has created solutions to deliver best in class logistics processes.

MavenWire OTM Delivered — Business Process as a Service SolutionsMavenWire and Oracle have partnered to bring you OTM DELIVERED, our Business Process as a Service (BPaaS) offering. It is a best-in-class solution that gives you the ability to simplify your logistics processes and overhead in order to achieve rapid Return on Investment (ROI).

Even good change is inevitable—along the road to success, your company will likely see business growth, partnerships, mergers & acquisitions, new product lines, new markets, and new technologies, just to name a few. MavenWire’s OTM DELIVERED frees you up to focus on your core business practices while we handle the nitty gritty system details required to support you every step of the way. Our solution consists of the following services, which can be tailored to fit your business needs:

Benefits of MavenWire OTM DELIVERED:• Providing near-term ROI without the need for additional headcount, allowing cost savings while still growing your business. This is further enhanced by our rapid implementation procedures (a tremendous competitive advantage for companies that are choosing to invest in these economic times).

• Allows you the use of a cutting-edge Transportation Management application with zero overhead or affect on your company’s technical infrastructure and team.

• It is a web-based application, perfect for global collaboration with customers, providers, and partners.

• Fiscally responsible, because OTM DELIVERED costs can be allocated as an Operational Expenditure, rather than a Capital Expenditure.

EDIVANConnectivity

CustomDevelopment

Master DataMaintenance

Functional &Technical

Consulting

ApplicationSupport

KPIReporting

Carrier andCustomer On

Boarding

Worldwide Presence. Global Clientele.

Introducing MavenAppsBecome Mavens of your DomainMavenWire provides both web-based and onsite training to the TMS community. Our training is tailored to fit the needs of the client so on a class-by-class basis, training topics can be added or removed from the curriculum to fit your business needs. Our classes are led by our experts, giving attendees the chance to have all of their questions answered.

We have developed tailored courses to reflect the different roles and responsibilities involved with managing TMS solutions, such as:

• DBA• System Administrator• Business Analyst• Configurator

MavenWire Training Services

Interested in learning more about MavenWire’s training options? Scan the QR code or visit:http://www.mavenwire.com/index.php/training-overview

• Planner• Customer Support Representative• Support Representative• Finance Team

Over the years, MavenWire has developed tools to help simplify its work. These tools have been improved with every project – providing our consultants today with a comprehensive and mature tool set that will help improve the quality of the solution that we provide.

Regularly, our customers have asked whether they can have access to these tools after their project was completed. To meet this demand, we have improved their usability and packaged them together to be released as a new software product called MavenApps.

The MavenApps that are available are:• Master Data Management – All OTM master data can be uploaded and maintained easily by using Microsoft Excel template sheets. These templates will be transformed into multiple CSV files that can be loaded into OTM. This is particularly useful for more

complex data structures, such as rates.

• Rate Management – The complexities of carrier contracts can be a challenge. The MMP Rate management tools have been developed to streamline the process of

management, upload and maintenance in an easy to use tool, which can reduce your work from days to hours.

• Data Archiving & Purging – This allows transactional and master data to be archived and purged from the production environment. The benefit of this

application is that it allows controlling the size of the production database and with that the performance of the system.

• User Access Manager – This application manages all user related setup, such as preferences, roles, VPD profiles and access control lists.

• Data Migration – This application allows the transfer of transactional data and master data between various

environments (development – test – production). The benefit of this application is that manual migration is avoided and

errors and testing time are substantially reduced.

MavenWire (Americas)

"Newell Rubbermaid engaged MavenWire to assist with the implementation of freight payment, utilizing OTM’s Settlement functionality to enhance the previous in-house process. MavenWire’s resources brought a deep knowledge of expertise across OTM technical and functional levels that resulted in a seamless implementation of new processes and successful integration with a new ERP system.”

— Brian MontalbanoGlobal Manager, Transportation Services

Newell Rubbermaid

Our Clients

21, St Thomas StreetBristol, BS1 6JS EnglandTelephone: +44 (0)1285 652835Email: sales@mavenwire.com

MavenWire (Europe)

630 Freedom Business Center, 3rd FloorKing of Prussia, PA 19406United StatesTelephone: +1.866.343.4870Fax: +1.866.343.4870Email: sales@mavenwire.com“Having a detailed knowledge of European

logistics and how to deliver within a flexible solution like OTM was paramount in Electrolux’s selection of MavenWire as the partner for our Global Logistics Program. MavenWire’s expertise in transportation and logistics, their experience with OTM and strong partnership with Oracle made them the obvious choice.”

— Paul Bage Director Global ITElectrolux Europe

MavenWire serves over 50 clients, in a variety of industries, including:

• Newell Rubbermaid

• Elkem

• Vascor LTD

• Electrolux

• Tesco

• Exel Logistics

• UPM

• Styline Logistics

• Averitt Express

• Baillie Lumber

“Our transition to OTM will enable us to utilize the leading TMS platform as a key component of our transportation

management services. The combination of Averitt, Oracle, MavenWire, and E2open ensures that we will provide an

industry leading service." — Nick Fields, Director, Analysis and Administration,

Averitt Express

www.mavenwire.com