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Matthew Lawson - One Way or Another - Managing Support for Partners and Overseas Campuses
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Transcript of Matthew Lawson - One Way or Another - Managing Support for Partners and Overseas Campuses
Matthew Lawson
Assistant Director,
Library & Student Support,
Middlesex University
One way or another : managing support for collaborative partners and overseas campuses
Partnerships around the world
Four international campuses
MAURITIUS
DUBAI
LONDON
MALTA
• Library not involved in discussions
https://www.flickr.com/photos/swanksalot/8131047555/
• Lack of clarity about library services offered
http://commons.wikimedia.org/wiki/File:Two_girls_reading_map_of_NYC.jpg
Problems with past practice
• Library access offered to partners on an individual basis
http://www.geograph.org.uk/reuse.php?id=122440
What to do?
http://blog.concentra.co.uk/2012/10/18/making-improvement-real-how-we-work-with-clients-to-ensure-their-projects-are-successful-and-deliver-real-value/
Electronic resources
• Publishers didn’t understand collaborative partners• Discussions were time consuming and complex• Attitude differed by publisher and type of collaboration
Mapping access
Other services available
• Library can also offer: Reference access to our libraries Borrowing Inter library loans Expertise from staff Computer access
Types of partnership
Joint & Franchised:
Validated:
But there are exceptions…
Overseas campuses: it varies
Menu of services
Working with the University
https://www.flickr.com/photos/yorksranter/4384372375/
Once we were clear of the limitations then had to explain to University-
• There may be costs involved• We needed to be involved at an early stage• Consistent message from all University staff
Collaboration
Consistent messages
Expert Library staff
Working with CAP
Working with Schools
Too many cooks?
http://commons.wikimedia.org/wiki/File:Bundesarchiv_Bild_102-13334,_Fritz_Kampers,_Paul_Westermeyer,_Paul_Graetz.jpg
• Expertise spread amongst several staff• Time consuming• Easy to lose track of projects
• We needed a specialist who can concentrate on only this work
http://upload.wikimedia.org/wikipedia/commons/6/69/Human_evolution.svg
Transnational Libraries Liaison Manager