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MAT STEINWEDEA GUIDE TO SELLING YOUR HOME WITH
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//:02
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Mat and co-owner Jaimie Woodcockestablished the Raine & Horne Terrigal office with a very clear vision in mind – to provide theultimate real estate experience for their clients.They wanted to create a suitable environmentwhere clients would feel comfortable and theirspecialized team could be the best in their field.
The team has grown to over 30 strong, andthey’re still growing in order to meet clientdemand. They are committed to employing the best specialists for the job and live by thephilosophy that client satisfaction is the only true measure of success.
R A I N E & H O R N E T E R R I G A L O F F I C E
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Amanda BullockClient Services specialist
>Client communication
>Client satisfaction monitor
>Advertising and marketing Co-ordinator
Mat Steinwede is Raine & Horne’s number 1 sales person nationally.After starting in real estate five years ago his experiences have lead him to do things differently.
As an industry leader, Mat is one of the only agents in Australia with such a strongassistance team. His team allow him to dedicate his time to achieving exceptionalresults for every sale he is managing. Mat’s systems have provided such benefit tohis clients that service orientated businesses from around the country are studyingMat’s systems.
W H O I S M A T S T E I N W E D E
//:05
Peter MorrisBuyer Specialist
>Buyer Relations
>Handles Buyers overflow
>Enquiry overflow
>Works alongside Mat
Susan WallaceAdministration Manager
>Prepare documents for sale of property
>Placement of internet advertising
>Administration co-ordinating of owner’s property
Naomi LawsonDatabase Co-ordinator
>Buyer database Relations
>Property reports for owner’s
>Database management and co-ordination
James NavisTeam Assistant
>Inspections
>Pre settlement inspections
>Photos
>Signboards
T H E T E A M T H A T W I L L D E L I V E R R E S U L T S
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A W A R D W I N N I N G S E R V I C E
//:07Although results are important, I
judge myself purely on client satisfaction.“ “2003
No.1 Australia Salesperson
No.1 NSW/ACT Salesperson
No.1 NSW/ACT Number of sales
No.1 Central Coast Salesperson
No.1 Central Coast number of sales
No.1 Central Coast Auction lister
No.1 Central Coast Listing Agent
No.5 Australia number of sales
2002
No.1 Australia Salesperson
No.1 NSW/ACT Salesperson
No.1 NSW/ACT Number of sales
No.1 Central Coast Salesperson
No.1 Central Coast number of sales
No.1 Central Coast Auction lister
No.1 Central Coast Listing Agent
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S T E P S T O S E L L I N G Y O U R H O M E
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Selling a home is a complex procedure. Whether it’s your first time, or you’rean experienced buyer, it’s very easy to forget things and to feel overwhelmed.
While you should always feel comfortable asking questions, the following‘event roadmap’ might help keep you on track
STEP 1 PRIOR TO LISTING- Select an agent- Sign a listing agreement with your agent
- Arrange a contract for sale through your solicitor
STEP 2 LISTING YOUR PROPERTY- Agent receives a copy of your sale contract from your solicitor- Agent prepares marketing campaign & advertising materials- Prepare your house for buyer inspections- Agent conducts buyer inspections- Agent negotiates a sale price to your satisfaction
STEP 3 ACCEPTING THE OFFER- Offer is accepted- Agent accepts a good-will deposit (in some cases)- Contracts exchanged with Cooling-off period- Cooling off period ends (SOLD)
STEP 4 SETTLEMENT- Settlement period begins- Settlement - Move out
It’s not just about selling a property, it’s about you“
“
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P R E P A R I N G Y O U R H O M E F O R S A L E
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INSIDE PRESENTATION> Ensure your house is clean and tidy.> Think about hiring furniture or employing the talents of an
interior designer. Your agent should be able to help you here.> Make sure all doors work well (handles turn and lock
smoothly, and doors don’t jam)> Open curtains to allow as much light in as possible.> Remove clutter> Rub lavender oil into door-jambs to provide a soothing clean smell.
OUTSIDE PRESENTATION> Replace all cracked or broken glass> Make sure all gates work well (handles turn and lock
smoothly, and doors don’t jam)> Remove leaves and sticks from gutter> Replace broken fences or missing pailings> Mow the lawns and mulch where necessary
INSPECTIONS / OPEN HOMES> Try to be out of the house when buyers inspect as they will
feel more comfortable.> Make sure the house is a comfortable temperature.> Brew some coffee before each inspection (freshly ground is best)
the aroma creates pleasant associations for buyers> Ensure your agent knows what makes your house a home – explain
why it has that special ‘feel’ for you, point out its highlights. This will help the photographer create advertising materials that really capture the feeling of the home.
> If you are unable to do these things yourself, Mat is more than happy to provide a handyman at a discounted rate.
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N E E D P R O O F ? F E E L F R E E T O C A L L A N Y
1 100+++
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1. Shaun & Vanessa Mkeon95 Blue Bell Dive, Wamberal 0417 259 967
2. Marie Carey15 Watership Downs, Terrigal 0414 659702
3. John & Julie Bromwich6 Benwerrin Road, Wamberal 4385 2625
4. David & Jill Simpson103 Blue Bell Drive, Wamberal 4385 6513
5. Mrs Corcoran12 Miller Road, Terrigal 4367 8152
6. Donna & Matt Garland24 Lake View Road, Wamberal 4385 6434
7. Wayne Zellar8366 Matcham Road, Matcham 0419 976985
8. Mr & Mrs TurnerRMB 5800c Oak Road, Matcham 4367 2131
9. Mark & Kellie Chandler49 Lumeah Avenue, Wamberal 0414 757831
10. Michael & Debbie Gibbs12a Judy Anne Drive, Green Point 0416 090468
11. Troy & Michelle Waters32 Coreen Drive, Wamberal 0438 853632
12. Norm & Joan Nowland13 Ghersi Avenue, Wamberal 4736 6336
13. Garry & Suzanne Look12 Plymouth Drive, Wamberal 0438 001911
14. Gail Hughs55 Wilson Road, Terrigal 4385 5535
15. Mr & Mrs Parsons8 Somerset Close, Wamberal 4365 0725
16. Zoltan & Kerry-anne Almedy3 Edinburgh Circuit, Wamberal 0409 469 105
17. Heather Williams56 Kalakau Avenue, Forresters Beach 9489 3358
18. Steve & Sue Gray 22 Loxton Avenue,Wamberal 4384 5637
19. Jim & Kate Savage220 Hansens Road, Tumbi Umbi 4389 7973
20. John & Raylene Adamson39 Bannister Drive, Erina 0405 325 479
21. Edda Braun41 Bannister Drive, Erina 4367 3939
22. Shirley Graham1/79 Aldinga Drive, Wamberal 0417 023 589
23. Warwick & Ruth Blackman727 The Entrance Road, 4358 0343
24. Clare & Lee Blunt11 Trevally Close, Terrigal 0407 101 402
25. Jason & Amanda Peers100 Scenic Highway, Terrigal 0413 486 844
26. Ryliss & Peter Campbell22a Yeramba Cresent, Terrigal 4384 1564
27. Vanessa & Steve Campbell94 Old Gosford Road, Wamberal 4365 4474
28. Bob & Leslie Chase119a Willoughby Road, Terrigal 4384 3369
29. Maurie & Caroline Condon13/14-16 Grosvenor Road, Terrigal 6962 3405
30. Hanne & Craig31 John Street, Forresters Beach 4382 6602
31. Mr & Mrs Taylor29 Heights Cresent, Wamberal 4384 3004
32. David & Cindy Hill8 Dorchester Court, Terrigal 4367 4131
33. Cameron & Jennifer Prewse32 Coreen Drive, Wamberal 0408 242 181
34. Paul & Melanie Stringer25 Easter Parade, North Avoca 4385 9748
35. Mr Reilly 28 Miller Road, Terrigal 0419 619 324
36. Richard & Tracey Hogg548 The Entrance Road, 0412 916 916
37. Maureen & Jenny Hutton534 The Entrance Road, 0411 291 306
38. Mrs Petersen54 Barnhill Road, Terrigal 4332 968
39. Mr & Mrs Moore19 Adina Place, Wamberal 4385 1832
40. Adam & Kym Pearce17 Calais Road, Wamberal 0411 146 888
41. Cheryl Fripp 32 McGee Avenue, Wamberal 0405 385 491
42. Paul Gergario2/5 Maroomba Road, Terrigal 0414 511 544
43. Don & Jan Robertson35 Erina Valley Road, Erina 4982 0709
44. Joe Zimmerman1/96 Willoughby Road, Terrigal 4384 6823
45. Mr & Mrs West6 Somerset Close,Wamberal 0412 240 228
46. Mr & Mrs Carr10 Farrand Close, Terrigal 9337 1443
47. Jarred & Jody Rogers12 Edinburgh Circuit, Wamberal 0419 489 179
48. Mrs Garnham 2 Hilltop Road, Wamberal 9450 2864
49. Brian & Pat Butterworth77 Hillside Road, Avoca Beach 4342 7628
50. Dave & Jan Hallett57 Coreen Drive, Wamberal 0408 553 557
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O F M A T ’ S M O S T R E C E N T 1 0 0 S A L E S
51. Mr & Mrs Beech5043 Carlton Road, Holgate 43676383
52. Mr & Mrs Poile152 Ocean View Drive, Wamberal 0405 192 656
53. Mr & Mrs HillsVilla 124 Tarragal Glen, 116 Karalta Road 4367 4880
54. Mr & Mrs Stuivenberg4a Summerville Street, Winham 43841702
55. Luke & Esther DavidsonPO BOX 900, Terrigal 43847886
56. Dave Cook 12 Cadina Road, Tuggerawong 0419175391
57. Michelle C/-6 Cheyne Walk, West Pennant Hills 94841237
58. Leonie James42 Wairakei Rd, Wamberal 4385 3539
59. May & Frank James190/15 Lorraine Avenue43844171
60. Judith Vrachnas79 Bourke Street,Redfern 93195468
61. Tony & Ann Whitten1 Boos Road, Forresters Beach 9416 4768
62. Steve & Wendy GloverPO Box 3039, Wamberal 4385 4127
63. Jenny Marriott27 Mercator Pde, St Huberts Island 43410919
64. Heather & Richard Williams36 Grosvenor Street, Terrigal 9489 3358
65. Mark Davidson140 Coonowrin Close, Glasshouse Mountains0408851095
66. Graeme WetherallPO BOX 2100, Gosford 0407436241
67. Mr & Mrs Harris28 Beachcomber Parade, North Avoca 43851491
68. Peter Freemantle43 Kookaburra Street, Kincumber 0417292591
69. Mr & Mrs Annabel11 Erina Valley Road, Erina 43673834
70. Mr & Mrs Lai185 Glenwood Park, Glenwood 0404090418
71. Arnold Barnaby30 MacIntyre Street, Bateau Bay 4333 5298
72. Ken Plowman8 Kurow Close, Wamberal 0408680229
73. Richard & Beverly Lord2 Oomoo Street, Budinna 43677652
74. Mr & Mrs Mathieson3 Brush Road, Wamberal 041843 680
75. Norm & Marell Jarvis100 Sanctuary Hills Road, Takura 0407071614
76. Rory & Monica Freeman18 Sanctuary Place, Bateau Bay 43844282
78. Michael & Patricia Ellis2/39 Beauford Road, Terrigal 4384 5299
79. David & Patricia TurnerVilla 114 Glengara Village, Tumbi Umbi 4388 9209
80. Jann Callaghan1 Village Road, Saratoga 041846 330
81. Robert & Kathryn Platt29 Braemer Drive, Wamberal 0417040288
82. Mr & Mrs Pyman74 Ridgeway Road, Avoca Beach 4381 2004
83. Greg & Jane Lockie91 William Street, North Manly 0411416301
84. Mr & Mrs Lewis20 The Arena, North Avoca 4384 2818
85. John Carr8 Kings Road, Vaucluse 9337 1443
86. Paul & Natalie Slager22 Lakeview Road, North Avoca 4385 3006
87. Greg & Lola Oxley25 Brushwood Avenue, Kincumber 43844513
88. Bayden & Nicole Mitchell8 Somerset Close, Wamberal 4385 7393
89. Mr & Mrs Cabarrus8 Hayley Close, Tumbi Umbi 4388 1835
90. Dulice Kennedy971 The Entrance Road, Forresters Beach 4385 5200
91. Mr & Mrs Gerigk30 Christine Street, North Mead 9890 7331
92. Eileen Armstrong-Purtell72 Del Mar Drive, Copacabana 4384 5561
93. Maureen & Jenny Hutton98 Rowley Road, Burpengary 0411291306
94. Kerry RookUnit 2/40 Machlachlan Avenue, Long Jetty 43841781
95. Jenny & Shaun Steele13 Kurow Close, Wamberal 43846673
96. Earla Peterson5 Yaralla Street, Bateau Bay 43322968
97. Kerrie-Ann & Zoran Almady6 Day Street, Upway (VIC) 0413042217
98. Jim & Marion HancoxPO BOX 925, Gosford 0438438944
99. Mr & Mrs Wassall116 Ocean View Drive, Wamberal 0417043066
100.Dave Berns258 Beddington Road, Doonan (QLD) 0408629438
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> Contract.Contains the details of your house and theconditions of the sale. You should organise acontract through your solicitor as soon as possible.Even if you don’t know which agent you’re going tochoose, preparing your contract as early aspossible means your property will be advertisedsooner, and buyers will see it earlier.
> Cooling-off period.Once you’ve accepted an offer, a 5 day cooling-offperiod begins. This allows the buyer to conductbuilding and pest inspections, speak to theneighbours, call the council, etc. If you’re selling by auction, there is no cooling-off period. A 5% or10% deposit is paid on the spot and contracts areexchanged immediately.
> Good-will deposit.Occasionally a buyer will put down a good-willdeposit in order to secure the property during thecooling-off period. This is generally 0.25% of thesale price. If they pull out for any reason (except fordeath or mental disability), you keep this deposit.
> Deposit.At the end of the cooling-off period, the buyer mustpay their deposit to secure the sale (either 5% or10%). The deposit cheque is held by your agent in a term deposit account.
> Exchange contracts.Once the deposit is paid, your agent will get you to sign the contract. The buyer signs an identicalcopy, and both are sent to the solicitors. If eitherparty backs out, they are liable for the deposit.
> Settlement period.Once contracts are exchanged, the settlementperiod begins (normally 42 days). You can use thistime to find another house (if you haven’t already),organise your finances, and move out.
> Settlement.The buyer pays the balance of the purchase priceand picks up the keys. Normally your bank andsolicitor will take their fees out of the settlementproceeds and send you a cheque for the rest. Your estate agent will probably take theircommission from the deposit, and send you a cheque for the balance.
R E A L E S T A T E J A R G O N E X P L A I N E D :
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$10 $1,290$20 $1,290$30 $1,290$40 $1,290$50 $1,290$60 $1,290$70 $1,290$80 $1,290$90 $1,640$100 $1990$110 $2,340$120 $2,690$130 $3,040$140 $3,390$150 $3,740$160 $4,090$170 $4,440$180 $4,790$190 $5,140$200 $5,490
$210 $5,840$220 $6,190$230 $6,540$240 $6,890$250 $7,240$260 $7,590$270 $7,940$280 $8,290$290 $8,640$300 $8,990$310 $9,440$320 $9,890$330 $10,340$340 $10,790$350 $11,240$360 $11,690$370 $12,140$380 $12,590$390 $13,040$400 $13,490
$410 $13,940$420 $14,390$430 $14,840$440 $15,290$450 $15,740$460 $16,190$470 $16,640$480 $17,090$490 $17,540$500 $17,990$510 $18,440$520 $18,890$530 $19,340$540 $19,790$550 $20,240$560 $20,690$570 $21,140$580 $21,590$590 $22,040$600 $22,490
$610 $22,940$620 $23,390$630 $23,840$640 $24,290$650 $24,740$660 $25,190$670 $25,640$680 $26,090$690 $26,540$700 $26,990$710 $27,440$720 $27,890$730 $28,340$740 $28,790$750 $29,240$760 $29,690$770 $30,140$780 $30,590$790 $31,040$800 $31,490
$810 $31,940$820 $32,390$830 $32,840$840 $33,290$850 $33,740$860 $34,190$870 $34,640$880 $35,090$890 $35,540$900 $35,990$910 $36,440$920 $36,890$930 $37,340$940 $37,790$950 $38,240$960 $38,690$970 $39,140$980 $39,590$990 $40,040$1,000 $40,490
k NSW k NSW k NSW k NSW k NSW
NSW > $1 million = $40,490 plus $5.50 per $100 or part thereof over $1 million
S T A M P D U T Y F O R T R A N S F E R O F P R O P E R T Y
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H E L P M A T H E L P Y O U
In order from 1 - 12 what is most important to you Marketing
Fees
Liking the agent
Open houses
Internet exposure
Your agent’s negotiating skills
Price
Agency size
Feedback
Photography
Client Communication
Agent’s Service
When are you thinking of selling your home (please tick)
NOW
3 DAYS
1 WEEK
1 MONTH
3 MONTHS
6 MONTHS
12 MONTHS
1-2 YEARS
Approximately what amount do you think your home is worth?
Have you been referred to Mat? If so, who by?
(Please tear off this form and fill in both sides for when Mat arrives)
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Q U A L I T Y Q U E S T I O N S
1_ What was the first thing that you noticed about your property?
2_ Why did you like the position of the property?
3_ What have you enjoyed most about your home?
4_ In one sentance what best describes the property?
5_ Who do you think is best suited to the property?
tear off
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