Mastering Project Requirements
description
Transcript of Mastering Project Requirements
PMI®, PMP®, CAPM®, PMBOK®, PgMPSM, OPM3® are either marks or registered marks of Project Management Institute, Inc. The PMI R.E.P. logo is a registered mark of the Project Management Institute, Inc. BABOK®, Business Analysis Body of Knowledge®, IIBA®, and the IIBA® logo are registered trademarks owned by International Institute of Business Analysis. CBAP® and the CBAP logo are registered certification marks owned by International Institute of Business Analysis. Certified Business Analysis ProfessionalTM, EEPTM and the EEP logo are trademarks owned by International Institute of Business Analysis. The IIBA® chapter logo, IIBA® Associate Sponsor logo, IIBA® Corporate Sponsor logo, IIBA® Industry Sponsor logo, and IIBA® member logo are logos owned by International Institute of Business Analysis. These trademarks are used with the express permission of International Institute of Business Analysis.
Mastering the Project Requirements
Michele Maritato, MBA, PMP, PMI-RMP, CBAP
www.pm-progetti.it Ing. Michele Maritato, MBA, PMP®, PMI-RMP®, CBAP® [email protected] 2
Agenda
1. Project Management and Business Analysis:
the dynamic duo
2. Mastering the Project Requirements
3. Assessment
PMI®, PMP®, CAPM®, PMBOK®, PgMPSM, OPM3® are either marks or registered marks of Project Management Institute, Inc. The PMI R.E.P. logo is a registered mark of the Project Management Institute, Inc. BABOK®, Business Analysis Body of Knowledge®, IIBA®, and the IIBA® logo are registered trademarks owned by International Institute of Business Analysis. CBAP® and the CBAP logo are registered certification marks owned by International Institute of Business Analysis. Certified Business Analysis ProfessionalTM, EEPTM and the EEP logo are trademarks owned by International Institute of Business Analysis. The IIBA® chapter logo, IIBA® Associate Sponsor logo, IIBA® Corporate Sponsor logo, IIBA® Industry Sponsor logo, and IIBA® member logo are logos owned by International Institute of Business Analysis. These trademarks are used with the express permission of International Institute of Business Analysis.
www.pm-progetti.it Ing. Michele Maritato, MBA, PMP®, PMI-RMP®, CBAP® [email protected] 3
Agenda
1. Project Management and Business Analysis:
the dynamic duo
2. Mastering the Project Requirements
3. Assessment
PMI®, PMP®, CAPM®, PMBOK®, PgMPSM, OPM3® are either marks or registered marks of Project Management Institute, Inc. The PMI R.E.P. logo is a registered mark of the Project Management Institute, Inc. BABOK®, Business Analysis Body of Knowledge®, IIBA®, and the IIBA® logo are registered trademarks owned by International Institute of Business Analysis. CBAP® and the CBAP logo are registered certification marks owned by International Institute of Business Analysis. Certified Business Analysis ProfessionalTM, EEPTM and the EEP logo are trademarks owned by International Institute of Business Analysis. The IIBA® chapter logo, IIBA® Associate Sponsor logo, IIBA® Corporate Sponsor logo, IIBA® Industry Sponsor logo, and IIBA® member logo are logos owned by International Institute of Business Analysis. These trademarks are used with the express permission of International Institute of Business Analysis.
www.pm-progetti.it Ing. Michele Maritato, MBA, PMP®, PMI-RMP®, CBAP® [email protected] 4
PMI®, From: Building Professionalism in Project Management®
To: Making project management indispensable for business results®
Project Management & Business Analysis: the dynamic duo
Project Management & Business Analysis: the dynamic duo
Mastering theProject Requirements
Mastering theProject Requirements AssessmentAssessment
BUSINESS NEED
BUSINESS BENEFITS
CHANGE
SCOPE
DELIVERABLES
PROCESS
BUSINESSBUSINESS PROJECTPROJECT
Business and Projects
www.pm-progetti.it Ing. Michele Maritato, MBA, PMP®, PMI-RMP®, CBAP® [email protected] 5
PMNetwork® - December 2012Are business users satisfied with IT Projects?
5% 3%
24% 15%
39% 32%
21% 27%
9% 20%
2% 3%
Stakeholders who refuse to
define what they want
end up with projects that are
doomed to failure or
experience at least
significant cost overruns,
which, for a project
manager, is the same thing.(Joseph L. Mayes, PMP, Universal American Corporation,
Lake May, Florida, USA)
IT Professionals Non-IT Professionals
Completely satisfied
Very satisfied
Moderately satisfied
Slightly satisfied
Not at all satisfied
Didn’t know
Project Management & Business Analysis: the dynamic duo
Project Management & Business Analysis: the dynamic duo
Mastering theProject Requirements
Mastering theProject Requirements AssessmentAssessment
www.pm-progetti.it Ing. Michele Maritato, MBA, PMP®, PMI-RMP®, CBAP® [email protected] 6
Source BABOK® Guide – Version 2.0
Project Management & Business Analysis: the dynamic duo
Project Management & Business Analysis: the dynamic duo
Mastering theProject Requirements
Mastering theProject Requirements AssessmentAssessment
What is Business Analysis?
Business Analysis is the set of tasks and techniques used to work as a liaison among stakeholders in order to understand the structure, policies, and operations of an organization, and to recommend solutions that enable the organization to achieve its goals
Liaison: With the business stakeholders With the implementation stakeholders
www.pm-progetti.it Ing. Michele Maritato, MBA, PMP®, PMI-RMP®, CBAP® [email protected] 7
“Any fool can know. The point is to understand.”
Albert Einstein
Project Management & Business Analysis: the dynamic duo
Project Management & Business Analysis: the dynamic duo
Mastering theProject Requirements
Mastering theProject Requirements AssessmentAssessment
www.pm-progetti.it Ing. Michele Maritato, MBA, PMP®, PMI-RMP®, CBAP® [email protected] 8
BU
SIN
ES
S A
NA
LYS
ISB
US
INE
SS
AN
ALY
SIS
PROJECT MANAGEMENTPROJECT MANAGEMENT
Project Management & Business Analysis: the dynamic duo
Project Management & Business Analysis: the dynamic duo
Mastering theProject Requirements
Mastering theProject Requirements AssessmentAssessment
Project Management and Business Analysis: the dynamic duo
www.pm-progetti.it Ing. Michele Maritato, MBA, PMP®, PMI-RMP®, CBAP® [email protected] 9
Agenda
1. Project Management and Business Analysis:
the dynamic duo
2. Mastering the Project Requirements
3. Assessment
PMI®, PMP®, CAPM®, PMBOK®, PgMPSM, OPM3® are either marks or registered marks of Project Management Institute, Inc. The PMI R.E.P. logo is a registered mark of the Project Management Institute, Inc. BABOK®, Business Analysis Body of Knowledge®, IIBA®, and the IIBA® logo are registered trademarks owned by International Institute of Business Analysis. CBAP® and the CBAP logo are registered certification marks owned by International Institute of Business Analysis. Certified Business Analysis ProfessionalTM, EEPTM and the EEP logo are trademarks owned by International Institute of Business Analysis. The IIBA® chapter logo, IIBA® Associate Sponsor logo, IIBA® Corporate Sponsor logo, IIBA® Industry Sponsor logo, and IIBA® member logo are logos owned by International Institute of Business Analysis. These trademarks are used with the express permission of International Institute of Business Analysis.
www.pm-progetti.it Ing. Michele Maritato, MBA, PMP®, PMI-RMP®, CBAP® [email protected] 10
BUSINESSSTAKEHOLDER
SOLUTION
The classification of requirements (1)
+
I T O
+
TRANSITIONFORWARD TRACEABILITY
BACKWARD TRACEABILITY
Project Management & Business Analysis: the dynamic duo
Project Management & Business Analysis: the dynamic duo
Mastering theProject Requirements
Mastering theProject Requirements AssessmentAssessment
www.pm-progetti.it Ing. Michele Maritato, MBA, PMP®, PMI-RMP®, CBAP® [email protected] 11
The classification of requirements (2)
Project Management & Business Analysis: the dynamic duo
Project Management & Business Analysis: the dynamic duo
Mastering theProject Requirements
Mastering theProject Requirements
>> Business Req. <<
•Business Need•Project Objectives•Metrics to measure the success (Business Case)•…
>> Business Req. <<
•Business Need•Project Objectives•Metrics to measure the success (Business Case)•…
>> Stakeholder Req. <<
•Processes•Activities•Use Cases•…
>> Stakeholder Req. <<
•Processes•Activities•Use Cases•…
+
>> Solution Req. <<
•Input – Transformation – Output•Look and Feel•Usability and Humanity•Performance, Maintenance•…
>> Solution Req. <<
•Input – Transformation – Output•Look and Feel•Usability and Humanity•Performance, Maintenance•… I T O
+
>> Transition Req. <<
•Data Conversion•Training•Resources•…
>> Transition Req. <<
•Data Conversion•Training•Resources•…
AssessmentAssessmentIN
ITIA
TIN
GIN
ITIA
TIN
G
PL
AN
NIN
G,
EX
EC
UT
ING
, M
ON
IT.
& C
ON
TR
.P
LA
NN
ING
, E
XE
CU
TIN
G,
MO
NIT
. &
CO
NT
R.
www.pm-progetti.it Ing. Michele Maritato, MBA, PMP®, PMI-RMP®, CBAP® [email protected] 12
Mastering the project requirements (1)
1.Preparing
2.Eliciting
3.Analyzing
4.Approving
5.Managing
INITIATINGINITIATING INITIATINGINITIATING
PLANNINGPLANNING PLANNINGPLANNING
EXECUTINGEXECUTING
INITIATINGINITIATING
PLANNINGPLANNING
EXECUTINGEXECUTING
MON. & CONT.MON. & CONT.
INITIATINGINITIATING
PLANNINGPLANNING
EXECUTINGEXECUTING
MON. & CONT.MON. & CONT. MON. & CONT.MON. & CONT.
CLOSINGCLOSING
BUSINESS | STAKEHOLDER | SOLUTION | TRANSITION REQ.BUSINESS | STAKEHOLDER | SOLUTION | TRANSITION REQ.
Project Management & Business Analysis: the dynamic duo
Project Management & Business Analysis: the dynamic duo
Mastering theProject Requirements
Mastering theProject Requirements AssessmentAssessment
www.pm-progetti.it Ing. Michele Maritato, MBA, PMP®, PMI-RMP®, CBAP® [email protected] 13
1. Describing at high level the req. Management Approach (deliverables, tech., roles, etc.)
2. Identifying and analyzing the Stakeholders 3. Defining the requirements Deliverables
and plan the BA Activities4. Planning the BA Communication with the
stakeholders5. Establishing the procedures for Prioritizing,
Approving, Allocating, Managing changes to req.
1. Describing at high level the req. Management Approach (deliverables, tech., roles, etc.)
2. Identifying and analyzing the Stakeholders 3. Defining the requirements Deliverables
and plan the BA Activities4. Planning the BA Communication with the
stakeholders5. Establishing the procedures for Prioritizing,
Approving, Allocating, Managing changes to req.
INITIATINGINITIATING
PLANNINGPLANNING
BUSINESSBUSINESS
STAKEHOLDERSOLUTION
TRANSITION
STAKEHOLDERSOLUTION
TRANSITION
1.PREPARING
2.Eliciting
3.Analyzing
4.Approving
5.Managing
Project Management & Business Analysis: the dynamic duo
Project Management & Business Analysis: the dynamic duo
Mastering theProject Requirements
Mastering theProject Requirements AssessmentAssessment
Mastering the project requirements (2)
www.pm-progetti.it Ing. Michele Maritato, MBA, PMP®, PMI-RMP®, CBAP® [email protected] 14
1.Preparing
2.ELICITING
1. Planning the elicitation process and preparing the material (based on techniq.)
2. Executing the elicitation, capturing all that is said
3. Distinguishing the Req. from the Non-req. (issues, risks, assumptions, constraints, etc.)
4. Confirming that the elicited req. match the stakeholders needs
1. Planning the elicitation process and preparing the material (based on techniq.)
2. Executing the elicitation, capturing all that is said
3. Distinguishing the Req. from the Non-req. (issues, risks, assumptions, constraints, etc.)
4. Confirming that the elicited req. match the stakeholders needs
3.Analyzing
4.Approving
5.Managing
INITIATINGINITIATING
PLANNINGPLANNING
BUSINESSBUSINESS
STAKEHOLDERSOLUTION
TRANSITION
STAKEHOLDERSOLUTION
TRANSITION
EXECUTINGEXECUTING
Project Management & Business Analysis: the dynamic duo
Project Management & Business Analysis: the dynamic duo
Mastering theProject Requirements
Mastering theProject Requirements AssessmentAssessment
Mastering the project requirements (3)
www.pm-progetti.it Ing. Michele Maritato, MBA, PMP®, PMI-RMP®, CBAP® [email protected] 15
Mastering the project requirements (4)
1. Prioritizing req., understand the Acceptance criteria’s
2. Modelling req. (Business, Stakeholder, Solution, Trans.)
3. Documenting Assumptions and Constraints
4. Verifying req. (quality control)5. Validating req. (delivery value to
the business)
1. Prioritizing req., understand the Acceptance criteria’s
2. Modelling req. (Business, Stakeholder, Solution, Trans.)
3. Documenting Assumptions and Constraints
4. Verifying req. (quality control)5. Validating req. (delivery value to
the business)
1.Preparing
2.Eliciting
3.ANALYZING
4.Approving
5.Managing
MON. & CONT.MON. & CONT.BUSINESS
STAKEHOLDERSOLUTION
TRANSITION
BUSINESSSTAKEHOLDER
SOLUTIONTRANSITION
PLANNINGPLANNING
STAKEHOLDERSOLUTION
TRANSITION
STAKEHOLDERSOLUTION
TRANSITION
EXECUTINGEXECUTING
INITIATINGINITIATING
BUSINESSBUSINESS
Project Management & Business Analysis: the dynamic duo
Project Management & Business Analysis: the dynamic duo
Mastering theProject Requirements
Mastering theProject Requirements AssessmentAssessment
www.pm-progetti.it Ing. Michele Maritato, MBA, PMP®, PMI-RMP®, CBAP® [email protected] 16
AssessCapability Gaps
DetermineSolution Approach
DefineSolution Scope
What is the business problem / opportunity?
What is the business problem / opportunity?
What capabilities do we need?
What capabilities do we need?
How do we want to fill the capab. gaps?
How do we want to fill the capab. gaps?
What are the solution components?
What are the solution components?
What are costs, benefits and risks?
What are costs, benefits and risks?
PROJE
CT
CHARTER
Source BABOK® Guide – Version 2.0
DefineBusiness Case
Define BusinessNeed
Modelling Business Requirements
Project Management & Business Analysis: the dynamic duo
Project Management & Business Analysis: the dynamic duo
Mastering theProject Requirements
Mastering theProject Requirements AssessmentAssessment
www.pm-progetti.it Ing. Michele Maritato, MBA, PMP®, PMI-RMP®, CBAP® [email protected] 17
Verifying and Validating Requirements
Verifying Req. To ensure that req.
meet the necessary standard of quality for Communication and Implementation
Validating Req. To ensure that
Solution and Transition req. are aligned with Business and Stakeholder req.
Project Management & Business Analysis: the dynamic duo
Project Management & Business Analysis: the dynamic duo
Mastering theProject Requirements
Mastering theProject Requirements AssessmentAssessment
Source BABOK® Guide – Version 2.0
www.pm-progetti.it Ing. Michele Maritato, MBA, PMP®, PMI-RMP®, CBAP® [email protected] 18
Mastering the project requirements (5)
1. Communicating req. (packing and communicating)
2. Approving req. (produce the req. baseline)
3. Managing issues/conflicts
1. Communicating req. (packing and communicating)
2. Approving req. (produce the req. baseline)
3. Managing issues/conflicts
1.Preparing
2.Eliciting
3.Analyzing
4.APPROVING
5.Managing
MON. & CONT.MON. & CONT.BUSINESS
STAKEHOLDERSOLUTION
TRANSITION
BUSINESSSTAKEHOLDER
SOLUTIONTRANSITION
PLANNINGPLANNING
STAKEHOLDERSOLUTION
TRANSITION
STAKEHOLDERSOLUTION
TRANSITION
EXECUTINGEXECUTING
INITIATINGINITIATING
BUSINESSBUSINESS
Project Management & Business Analysis: the dynamic duo
Project Management & Business Analysis: the dynamic duo
Mastering theProject Requirements
Mastering theProject Requirements AssessmentAssessment
www.pm-progetti.it Ing. Michele Maritato, MBA, PMP®, PMI-RMP®, CBAP® [email protected] 19
Mastering the project requirements (6)
1. Monitoring and Controlling BA performances
2. Managing Changes to requirements3. Maintaining requirements for re-use
(future projects)
1. Monitoring and Controlling BA performances
2. Managing Changes to requirements3. Maintaining requirements for re-use
(future projects)
1.Preparing
2.Eliciting
3.Analyzing
4.Approving
5.MANAGING
MON. & CONT.MON. & CONT.
CLOSINGCLOSINGBUSINESS
STAKEHOLDERSOLUTION
TRANSITION
BUSINESSSTAKEHOLDER
SOLUTIONTRANSITION
Project Management & Business Analysis: the dynamic duo
Project Management & Business Analysis: the dynamic duo
Mastering theProject Requirements
Mastering theProject Requirements AssessmentAssessment
www.pm-progetti.it Ing. Michele Maritato, MBA, PMP®, PMI-RMP®, CBAP® [email protected] 20
The Global View Requirements Management Stages
Req.CategoriesPM
Process GroupsPreparing Eliciting Analyzing Approving Managing
Initiating Business
Planning StakeholderSolutionTransition
Executing StakeholderSolutionTransition
Monitoring & Controlling
BusinessStakeholderSolutionTransition
Closing
BusinessStakeholderSolutionTransition
Project Management & Business Analysis: the dynamic duo
Project Management & Business Analysis: the dynamic duo
Mastering theProject Requirements
Mastering theProject Requirements AssessmentAssessment
www.pm-progetti.it Ing. Michele Maritato, MBA, PMP®, PMI-RMP®, CBAP® [email protected] 21
Agenda
1. Project Management and Business Analysis:
the dynamic duo
2. Mastering the Project Requirements
3. Assessment
PMI®, PMP®, CAPM®, PMBOK®, PgMPSM, OPM3® are either marks or registered marks of Project Management Institute, Inc. The PMI R.E.P. logo is a registered mark of the Project Management Institute, Inc. BABOK®, Business Analysis Body of Knowledge®, IIBA®, and the IIBA® logo are registered trademarks owned by International Institute of Business Analysis. CBAP® and the CBAP logo are registered certification marks owned by International Institute of Business Analysis. Certified Business Analysis ProfessionalTM, EEPTM and the EEP logo are trademarks owned by International Institute of Business Analysis. The IIBA® chapter logo, IIBA® Associate Sponsor logo, IIBA® Corporate Sponsor logo, IIBA® Industry Sponsor logo, and IIBA® member logo are logos owned by International Institute of Business Analysis. These trademarks are used with the express permission of International Institute of Business Analysis.
www.pm-progetti.it Ing. Michele Maritato, MBA, PMP®, PMI-RMP®, CBAP® [email protected] 22
1. Preparing
HAVE CURRENT STATE NEED FUTURE STATE
1. Describing at high level the req. Management Approach (deliverables, tech., roles, etc.)
2. Identifying and analyzing the Stakeholders
3. Defining the requirements Deliverables and plan the BA Activities
4. Planning the BA Communication with the stakeholders
5. Establishing the procedures for Prioritizing, Approving, Allocating, Managing changes to req.
Project Management & Business Analysis: the dynamic duo
Project Management & Business Analysis: the dynamic duo
Mastering theProject Requirements
Mastering theProject Requirements AssessmentAssessment
www.pm-progetti.it Ing. Michele Maritato, MBA, PMP®, PMI-RMP®, CBAP® [email protected] 23
2. Eliciting
HAVE CURRENT STATE NEED FUTURE STATE
1. Planning the elicitation process and preparing the material (based on techniq.)
2. Executing the elicitation, capturing all that is said
3. Distinguishing the Req. from the Non-req. (issues, risks, assumptions, constraints, etc.)
4. Confirming that the elicited req. match the stakeholders needs
Project Management & Business Analysis: the dynamic duo
Project Management & Business Analysis: the dynamic duo
Mastering theProject Requirements
Mastering theProject Requirements AssessmentAssessment
www.pm-progetti.it Ing. Michele Maritato, MBA, PMP®, PMI-RMP®, CBAP® [email protected] 24
3. Analyzing
Project Management & Business Analysis: the dynamic duo
Project Management & Business Analysis: the dynamic duo
Mastering theProject Requirements
Mastering theProject Requirements AssessmentAssessment
HAVE CURRENT STATE NEED FUTURE STATE
1. Prioritizing req., understand the Acceptance criteria’s
2. Modelling Business req.
3. Modelling Stakeholder req.
4. Modelling Solution req.
5. Modelling Transition req.
6. Documenting Assumptions and Constraints
7. Verifying req. (quality control)
8. Validating req. (delivery value to the business)
www.pm-progetti.it Ing. Michele Maritato, MBA, PMP®, PMI-RMP®, CBAP® [email protected] 25
4. Approving
HAVE CURRENT STATE NEED FUTURE STATE
1. Communicating req. (packing and communicating)
2. Approving req. (produce the req. baseline)
3. Managing issues/conflicts
Project Management & Business Analysis: the dynamic duo
Project Management & Business Analysis: the dynamic duo
Mastering theProject Requirements
Mastering theProject Requirements AssessmentAssessment
www.pm-progetti.it Ing. Michele Maritato, MBA, PMP®, PMI-RMP®, CBAP® [email protected] 26
5. Managing
HAVE CURRENT STATE NEED FUTURE STATE
1. Monitoring and Controlling BA performances
2. Managing Changes to requirements
3. Maintaining requirements for re-use (future projects)
Project Management & Business Analysis: the dynamic duo
Project Management & Business Analysis: the dynamic duo
Mastering theProject Requirements
Mastering theProject Requirements AssessmentAssessment
www.pm-progetti.it Ing. Michele Maritato, MBA, PMP®, PMI-RMP®, CBAP® [email protected] 2727
About me…
Michele Maritato has a degree in Electronic Engineering from the Polytechnic of Milan. He is graduated MBA and certified PMP®, PMI-RMP® and CBAP®. He has over 20 years experience in project and program management, process re-engineering, development of information systems and intelligent networks in the areas of Tourism, Banking, Insurance, Transportation, Telecom, Construction, Chemical, Automotive, Consumer Goods and Services.
Since 2006 he is Vice President Organization of PMI®-NIC (an association with +1.600 members) and responsible for the P3MO Observatory, the Italian research organization dedicated to the study of Project / Program / Portfolio Management Office in Italy. In 2010 he was President of the PMI-NIC. Michele graduated PMI® Leadership Master Class in 2013.
Since 2008 he is Vice President Education and Training of IIBA Italy Chapter, the Italian association dedicated to the development of the discipline of Business Analysis in Italy. Since 2012 is Global Director of the IIBA®
www.pm-progetti.it Ing. Michele Maritato, MBA, PMP®, PMI-RMP®, CBAP® [email protected] 28
Contacts
Michele Maritato
+39-335-5468934
www.pm-progetti.it
michele.maritato
michelemaritato