Master Your KW Mobile App

Lead Management, Client Activity, and Referrals

Brenda Harralson

Devon Ryan

Brenda HarralsonAustin, Texas

KWRI eLearning Project Manager

KWU Approved Trainer

Devon RyanAustin, Texas

KWRI Mobile App Product Manager

FAMILY REUNION

2016

You’ve Got an App!

Your clients

can easily

reach you

Your branding

on every screen

Includes all

listings in

your MLS

Your App,

Your Leads!

FAMILY REUNION

2016

Get Your Branded App

YES____

FAMILY REUNION

2016

PURCHASE

SELECT

RESEARCH NEED RECEIVE USE

RECOMMEND

MAINTAIN

Customer Life Journey

BUYMarket and Sell

OWNSupport and Serve

FAMILY REUNION

2016

What You’ll Learn Today

1. Get Insight Into Customer Behavior

2. Stay Top of Mind After the Transaction

3. Grow Your Sphere

FAMILY REUNION

2016

Get Insight Into Customer Behavior

FAMILY REUNION

2016

Customer Engages With You

Your customer

creates a new

account or

saves a

favorite using

your app

BUYMarket and Sell

FAMILY REUNION

2016

You Receive a NotificationBUY

Market and Sell

FAMILY REUNION

2016

Access WolfNet BackOfficeBUY

Market and Sell

FAMILY REUNION

2016

Access WolfNet BackOfficeBUY

Market and Sell

FAMILY REUNION

2016

WolfNet BackOffice Home PageBUY

Market and Sell

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Confirm Contact Information

Where your notifications

will be sent

Send notifications to

additional email addresses

BUYMarket and Sell

FAMILY REUNION

2016

View Customer ActivityBUY

Market and Sell

FAMILY REUNION

2016

View Customer ActivityBUY

Market and Sell

FAMILY REUNION

2016

View Customer ActivityBUY

Market and Sell

FAMILY REUNION

2016

Customer’s Saved Listings BUYMarket and Sell

FAMILY REUNION

2016

Customer’s Saved Searches BUYMarket and Sell

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2016

Customer Behavior Summary BUYMarket and Sell

FAMILY REUNION

2016

Customer Behavior Summary BUYMarket and Sell

FAMILY REUNION

2016

Customer Behavior Summary BUYMarket and Sell

FAMILY REUNION

2016

Stay Top of Mind After the Transaction

FAMILY REUNION

2016

Your Branded HomeKeepr AppOWN

Support and Serve

FAMILY REUNION

2016

Your Branded HomeKeepr AppOWN

Support and Serve

FAMILY REUNION

2016

Your Branded HomeKeepr AppOWN

Support and Serve

FAMILY REUNION

2016

Goes live on September 30

Your Branded HomeKeepr AppOWN

Support and Serve

FAMILY REUNION

2016

homekeepr.com/kw

How to Brand HomeKeeprOWN

Support and Serve

FAMILY REUNION

2016

1. Claim and create your FREE profile.

2. Add your favorite local home service vendors.

3. Make sure your clients AND recommended

vendors have downloaded your app.

How to Brand HomeKeeprOWN

Support and Serve

FAMILY REUNION

2016

Grow Your Sphere

FAMILY REUNION

2016

Grow Your Sphere

10% of your

app’s users

will share

your app with

others.

FAMILY REUNION

2016

Kirby Chan, Toronto, Ontario

app.kirbychan.com

FAMILY REUNION

2016

jeromesapp.com

Jerome Schrier, Toronto, Ontario

FAMILY REUNION

2016

Jerome Schrier, Toronto, Ontario

FAMILY REUNION

2016

Jerome Schrier, Toronto, Ontario

FAMILY REUNION

2016

Jerome Schrier, Toronto, Ontario

FAMILY REUNION

2016

What You’ve Learned Today

1. Get Insight Into Customer Behavior

2. Stay Top of Mind After the Transaction

3. Grow Your Sphere

FAMILY REUNION

2016

Enhancements to app

interface

What’s Next for Your App?

Push notifications

FAMILY REUNION

2016

Have Questions?

answers.kw.com

Search for

“Mobile”

FAMILY REUNION

2016

Mobile Product Advisory Group

Join us February 15th from

1:30 – 4:30 (Room 270)

… or apply at:

www.kw.com/pag

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