MassHealth Training to One Care Plans and

Providers

Presented by: Karen Williams and Linda Long

University of Massachusetts Medical School (UMMS)

September 20, 2013

UMMS Role in Training

• Contracted by MassHealth• Training audience is One Care plan

staff and contracted providers• Creation of One Care training and

shared learning opportunities

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One Care Training and Shared Learning

Opportunities• A phased approach that is sensitive

to the timing associated with plans hiring of staff and the development of their networks– Early phases focus on online

mechanisms notably, webinars and a Shared Learning website

– Later phases include in-person learning sessions and online modules

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Training Content and Learning Session

Resources• Content matter experts• Specialists in adult learning

approaches • One Care consumer consultants• Consumer presenters• Input from One Care plans• All topics and items are reviewed and

approved by MassHealth

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Training Components

• Training Website• Webinars• Learning Conferences• Online Training Modules

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Training Website

• Accessible to all One Care stakeholders

• Linked to from One Care website• Facilitates registration• Hosts content–Webinars– Learning conference materials– Online training modules

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Webinars

• Intro to One Care – 5/23• Contemporary Models of Disability – 6/13• Enrollee Rights – 9/26• ADA Compliance – 10/17• Cultural Competence – 11/14• LTSS Coordination• Wellness• Additional topics yet to be decided

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Learning Conferences

• Each learning session will be offered twice to plan staff and providers– Session 1: 10/23, Boxborough & Winter 2014

Focus areas:• One Care foundational information• Paradigm shift in providing care• Person-centered team-based approach to care

– Session 2: To be scheduled and focus areas yet to be decided

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Online Training Modules

• One Care Introduction• Recovery Model• ADA Self-assessment• Ombudsman• Additional topics yet to be decided• Content informed by feedback from

webinars

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Training and Learning Session Materials

Link to the One Care learning website

http://www.mass.gov/masshealth/onecare

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Thank you!Karen Williams, MSWSenior Director, Disability and Community Services

(DCS)Principal Investigator, MA Duals Projectkaren.williams@umassmed.edu

Linda Long-Bellil, PhD, JDProject Director and Assistant Professor, Center for

Health Policy and Research (CHPR)Training Co-lead, MA Duals Projectlinda.long@umassmed.edu

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