C O R P O R A T E P R O F I L E

“Inventories can be managed but people must be led.”Henry Ford

YOUR PARTNER IN DEVELOPING BUSINESS & PEOPLE

Training

Consultancy

Advisory

Maslow Trainers & Consultants Sdn. Bhd.We are an Advisory, Consultancy & Training (A.C.T) Company with extensive experience in developing and implementing concepts of business excellence for multitude of industries. It was initiated in 1998 by a group of experienced professionals from various countries, ranging from Malaysian, Japanese, Middle eastern and European seeking to promote excellence in Organizational Performance and HR Development. Maslow is proud to have been part of the success of many organizations and its business growth.

At Maslow Trainers & Consultants, we don’t just do the job we do it right. And perhaps it is this obsession of doing things right, along with attention to details that bring customers back to us. We have been delivering quality to our customers and have a proven track record of more than a decade. Our Clients are among the who’s who of Global Businesses. We take great pride in our collaborations and partnerships building lifelong relationships that are mutually beneficial.

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The journey of Maslowin the last decade

“High expectations are the key to everything.”Sam Walton

Formation of Maslow Training Center

Awarded by PSMB as HRDF training providerFormation of Maslow Consultancy Division

Afflition with UKAP, UK as an approved Learning centre for Malaysian ManagersAppointed as Quality Management Consultant by MPC Upgarde of PSMB Class - C to B categoryBeing appointed as Post Malaysia official training providerPenetration into Middle East Market , office in Dubai

Penetration of Consultancy Business into Japan Market Office in Tokyo and Signing MOU with HIRAYAMA Corporation for TPS ProjectBeing appointed as Telekom(TM) Malaysia official training provider

Introduction of Ho Ren So DVD and HR TOUCH concept

Being appointed as official Marketing Associate & IPD-OUM’s approved Learning Centre of OPEN UNIVERSITY Upgrade of PSMB Class - B to A category

Establishment of Maslow Excellent Learning Centre (MELC) and Maslow HouseListed among top 100 training companies in Asia by TrainingIndustry.comAffiliation with CIDB and MEF

20092010

2008200720061998

2011

20132014

2012

Awarded HR Excellence AwardAwarded SME Recognition Award [SMERA] Awarded SME 100 Award Sponsored RM 200K for CSR project in affiliation with STAR newspaper Maslow KL Office Opening Being featured at STAR Newspaper as fast moving SMEAffiliation with AIESEC, the world's premiere student-run international organizationBeing appointed as Petronas official training provider

Office in BangladeshEstablishment of Maslow International Business Unit

Dr. Siraj Khan - Managing Director

Recession Business SuccessRequires Proper Strategic Thinking

SME100 Fast Moving Companies 2013

SMERising StarAward2013

Human ResourcesExcellence Awards2013

2014

Next

SME 100 Award SMERA Award HR Excellence Award

2013Awards

2012

3 Years Past

2011

Extension

2010

Affiliation

2009

Growth

2006 to2008

Appointed

1998

Formation

To Provide Professional and Exceptional Services in the Area of Advisory, Consultancy & Training (ACT).

To be a Knowledge Based Organization Driven to Explore New Frontiers.

To be an Organization Devoted to Quality Oriented Mindset, which is Stringently Practiced to Provide Quality Work at All Times.

Continuously Seeking New Knowledge & Skills and Sharing It with Customers in a Timely and Systematic Approach.

Sharing of Wealth with Employees, Associates and Shareholders.

Company Vision

Company Mission

Company Key Values Integrity Focused Speedy Action Diligent Execution

Official Partners

To be a leading Advisory, Consultancy and Training (ACT) Company, in Malaysia as well as South East Asia (SEA) Region.

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MALASIA PRODUCTIVITY CORPORATION

J A P A N

PEMBANGUNAN SUMBER MANUSIA BERHAD

1. Respect Each Other

2. Trust Each Other 3. Lead by Example4. Self Verification

5. Team Synergy

6. Foresight Thinking7. Professionalism at all times8. Continuous Learning Culture

9. Practice HORENSO Culture10. Cultivate Togetherness

MASLOW’s 10 DNA

UNITED KINGDOM ASSOCIATION OF PROFESSIONALS

2007

PSMB ATP0930 REG. NO: CR0121 MOF: 357-02056605

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“Your time is limited, so don’t waste it l iving someone else’s life.”

Steve Jobs

Endorsements

Top Training Companies

TrainingIndustry.com Outsourcing

2011

Message from CEO

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Advisory Solutions

“To lead people, walk behind them.” Lao Tzu

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With over 20 foreign direct investment portfolio under its belt, Advisory division was established in 1998 to provide multitude of services in the area of corporate advisory, business/ tactical consultancy and government related solutions.

Up to date, we have successfully provided advisory and consultancy services to manufacturing, hospitality, FMCG and banking sector with prominent involvement of Foreign Direct Investment from various countries, including world class players like Japan and USA. The main scope of this division revolves around business set-up and post investment activities.

Throughout the decade, we have strived to provide solutions to our clients to ensure business goals and perspectives are smoothly achieved while the developments of people are also prioritized in order to elevate the business outlook to greater heights.

Maslow’s advisory division, your one-stop solution for new Investment and Re-investment programs.

About UsAdvisory

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ONE STOP SOLUTION FOR YOUR NEW & EXISTING BUSINESS STRATEGY IN

MALAYSIA

TradingSector

ManufacturingSector

ServicesSector

Business Licenses

LandSearch

MarketResearch &

Development

DesignBusiness Manual

Financial Structure, Taxation &Tranfers Pricing

HR Solution1. Talent Search2. ManpowerManagement

Investment Incentives

Govt.CertificationLicense &PermitsIPC, RDC,

WRT STATUS

ExpatriatePositions

We have a strong presence and network with various government agencies such as Federal and State Authorities.

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Immigration Department Malaysia

Ministry of Human Resources

Majlis Bandaraya Shah Alam

Lembaga Hasil Dalam Negeri Malaysia

Pejabat Tanah & Galian Selangor

Majlis Perbandaran Seremban

Pejabat Tanah & Galian Negeri Selangor

Kementerian Perdagangan Dalam Negeri Koperasi Dan Kepenggunaan

Ministry of Home A�airs

Companies Commission Of Malaysia

Ministry Of Finance

Jabatan Bomba & Penyelamat Malaysia

Jabatan Keselamatan & Kesihatan Pekerjaan

Malaysian Investment Development Authority

Majlis Perbandaran Seremban

Pejabat Tanah & Galian Negeri Selangor

Kementerian Perdagangan Dalam Negeri Koperasi Dan Kepenggunaan

Ministry of Home A�airs

Our Network

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Consultancy Solutions

“All our dreams can come true if we have the courage to pursue them.” Walt Disney

MASLOW is a leader in the �eld of providing in-company consultancy services for the last decade. We pride ourselves on our ability to analyze, design, plan, deliver and execute high quality consultancy projects, backed by strong support services not often found with most independent consultants. We recognize that success in any consultancy projects means obtaining long-term results that will be re�ected in improved performance, productivity & pro�tability. MASLOW has developed its consulting strategies and resources to help its clients; achieve their objectives in the best possible way. Every client is di�erent and it is crucial to research clients’ needs before any design and development.

Our Strategic Business Solutions are categorized into 3 main categories :

We undertake consulting assignments with speci�c objectives and measurements that result in direct contribution to our clients' corporate performance and pro�tability.We will enter into collaborative relationship with our clients whereby the responsibility is shared and our blended knowledge transferred to our clients in a change agent relationship. Relationship and knowledge sharing building will be the core value of our success.

Consultancy

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About Us

Strategic BusinessSolutions

Your Success our Commitment

Best Human Practices

Best Leadership

Practices

Best Operational

Practices

Our Strengths:

• Principal Credibility• Research Analysis• Quality Consultants• Result -Focused Strategies• Range of Consultancy Scope• Reliability And Quality

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HR as Strategic PartnerIn today’s organizations, to guarantee their viability and ability to contribute, HR managers need to think of themselves as strategic partners. In this role, the HR person contributes to the development of and the accomplishment of the organization-wide business plan and objectives.

This strategic partnership impacts HR services such as the design of work positions; hiring; reward, recognition and strategic pay; performance development and appraisal systems; career and succession planning; and employee development. When HR professionals are aligned with the business, the personnel component of the organization is thought about as a strategic contributor to business success.

Maslow’s BHP empowers its clients to adapt and meet the challenges in this dynamic environment where only change is constant. With our solutions you will be able to align the Human resource with the strategic goals and objectives at your organization.

The Changing Human Resources Role

The role of the HR professional is changing to �t the needs

of today's modern, fast changing organizations. They are

developing systems and processes within the organization

that address the strategic needs of the business. So, what

was once the task of hiring employees is now the process of

team-based hiring of the best possible talented employees

who are recruited via methods that range from employee

referrals to social media sourcing. These employees are also

congruent with the company's culture. This is quite a

di�erent journey, one that continues to evolve.

Human Resource is one of the least understood, measured and analyzed investments.

Human Resource = Employees’ Knowledge + Skills + Experience + Initiative

Human capital has economic value to �rms - it directly impacts upon organiza-tional productivity and pro�tability. Currently, many companies recognize the growing importance of their human resources, but few are conceptualizing them in Strategic terms—in ways to gain a competitive advantage. As a result, many companies forego the opportunity to seize competitive advantage through human resource practice initiatives. The end results of these initiates have signi�cant implications for both corporate strategy and human resource management.

BEST HUMAN PRACTICES

OPERATIONAL HR CONSULTATION

Human Resource & Industrial Relations ConsultancyLooking for the right Operational Human Resource and Industrial Relations Solution that suits the needs of your fast paced organization? Your search ends at MASLOW! A ONE STOP SOLUTION CENTER with the ability to provide an independent or interim professional consultancy ranging from enhancing HR policies, HR audit to managing retrenchment and even union issues. We are committed to serve you better with our team of subject matter experts who has been in the industry for over 20 years.

Let us assist you in taking your business to the next levelThe HR+IR services o�ered by MASLOW are designed to cater various sizes of organization from all industrial verticals and working cultures. With our wide experience in people management and industrial development, we always practice diligence and precision in ful�lling your needs.

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Review & Enhance HR Policy & ProceduresCompany’s Rules & RegulationHR Audit Design & Develop Company HandbookPerformance Management o Concept o Report o Best PracticesHuman Resource Development o Promotion Exercise & o Career advancement policies o Training AdministrationEmployee Pro�ling Job AnalysisCompensation And Bene�ts o Salary Administration/Restructuring o Managing Annual Increment o Monetary or Non-Monetary Bene�ts

Operational Human Resource Solution

Developing & Enforcing Disciplinary Policy & Procedure Conduct & Coach Domestic InquiryHandling Dismissal Case Conciliation Meetings Setting up Joint Consultative Council Collective Agreement Collective Bargaining Techniques Union Issues Managing Lay-o�, VSS & Retrenchment

Industrial Relations Issue (IR)

Any talent manager, CEO or board member will attest to the fact that building critical Talent Pipeline is one of the main challenges facing corpora-tions today and that the cost of suboptimal hiring practices and decisions are exorbitant and growing.

STRATEGIC TALENT MANAGEMENT

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Why do companies need to make this investment? The equation is quite simple: Successful Talent Pipeline leads eventually to successful hiring The right person is in the right place at the right timeEnhanced employee productivity Direct impact on Organizational Pro�tability

Maslow provides blended talent management strategies which acts as the key to inciting your workforce to greatness and to align your talent manage-ment with company strategy, de�ne consistent leadership criteria across all functional areas, and identify speci�c competencies (analytical, technical, education, experience) to cultivate for continuing growth.

Our Strategic Talent Management Suite allows you to achieve the 5 Rights essential for any organization:

ALIGNS INDIVIDUAL GOALS WITH CORPORATE STRATEGYCREATE HIGHLY-SKILLED INTERNAL TALENT POOLSBREAK DOWN INFORMATION SILOS AND DEVELOP COLLABORATIONCREATE A PAY-FOR-PERFORMANCE CULTUREREALIZE ROI ON TOP TALENTREDUCE EMPLOYEE TURNOVER

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With Our Solutions You Can PerformanceManagemnt

CompetencyManagement

OptimalWorkforce

TalentAcquisition &

Retention

Organizationcoaching &Leadership

Enhancement

RewardManagement

OrganizationLearning &

Development

‘AT MASLOW, WE PARTNER WITH YOU TO CREATE TALENT FROM ZERO TO HERO’

We ProvideCompetency based AssessmentCompetency AlignmentCompetency Framework Development

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Why Maslow?

• Competency-based assessment process.• Flexible and dynamic capabilities.• Industry-specific SMEs & Assessment tools

COMPETENCY MANAGEMENT

Do you know what skills and competencies are required in your organization to support your company's future strategy?Do you know what skills and competencies exist in your organization? And will these support your company's future strategy?

Maslow’s Competency based approach helps you to identify the competencies required by your company to sustain a consistent growth and secure future. We help you develop people with these skills, quali�cations, knowledge and personal qualities. You can also plan their development and education with your organiza-tion’s goals in mind.

PERFORMANCE MANAGEMENT& IMPROVEMENT

Our Performance Management Suite will help you to:

Clearly de�ne performance targets / goals across the key aspects of service delivery, including management of resources (personnel, infrastructure), customer service and �nancial viabilityVisualize a comprehensive picture of the organization’s progress towards achieving its performance targets / goalsProvide an early indication of emerging issues / cost pressures that may require remedial actionIndicate where there is potential to improve the cost e�ectiveness of services through comparison with other organizations

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Maslow’s Organization Learning & Development team specializes in corporate psychology and organizational health. Our experts are skilled in developing customized strategies for improving organizational performance, and adapting to challenges and issues speci�c to the workplace of your organization.

Maslow o�ers a full range of organization development services from custom-ized programs focused on developing speci�c skills to organization-wide change initiatives, including:

ORGANIZATION LEARNING & DEVELOPMENT

Organizational and Team AssessmentWorkforce and Succession PlanningTeam BuildingCon�ict Resolution and MediationCareer and Life PlanningTraining Need Analysis

Our Subject Matter Expert have worked with a variety of clients from private and goverment sector in all industrial verticals. With such an extensive experience in serving in multiple industries Maslow has the right expertise your organization needs.

Our mission is to educate, equip, and inspire Leaders and Managers to improve their performance and achieve results.

Our approach is simple. “Assess. Aim. Align. Account. Achieve.”

We begin with assessment. “Where are you? What are your strengths, challenges, and opportunities?” Next we ask, “Where would you like to go?” or “What would you like to accomplish?” Once our client’s aim is clear, we help them align their activities, performance, and behavior to reach their goal. Next we help them develop and implement an action plan and provide accountability or follow-up. Finally, we help them celebrate their achievements. We guide them toward their desired outcomes and results!

EXECUTIVE COACHING & LEADERSHIP DEVELOPMENT

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While all four processes have their place, they are not implemented separately, but rather in concert. The four pillars need to be in harmony with each other. As the diagram below show, when one or more of them is too strong, the organization falls out of balance.

Failure tovisualize &

Create

E�ciency

Conceptual

Structurerather than

balance

Interpersonal

E�ectiveness

E�ciencyOverrrides

E�ectiveness

Over-Supervision

Leadership

ControlCommand

Management

Become "proactive" versus "reactive". Fill your critical talent management needs and address company and industry changes promptly;Improve your recruiting process by placing the right �lters to pull in only high-quality candidates holding uniquely valued company or industry compe-tencies.

Maslow helps you to “look around the corners” and identify the talent segments that will be crucial to your organization’s future. We install unconventional, aggressive methods of sourcing, branding, and screening to surgically target and hire that talent. We help you to �nd the right talent for your organization.

TALENT ACQUISITION & RETENTION

Maslow believes in a well-designed reward philosophy that supports the organiza-tion’s strategic plan and initiatives, business goals, competitive outlook, operating objectives, and compensation strategies.As such, our reward philosophy seeks to:

REWARD MANAGEMENT

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A reward program that is too generous can erode the bottom line. Being under market will prevent you from having the talent necessary to grow and sustain your business.Every rewarding strategy that Maslow develops is designed to match the client's business objectives and industry. We understand how organizations change and facilitate that change with strategies that smooth the transition from where you are to where you want to be.

Identify how the pay programs and strategies support the organization’s business strategy, competitive outlook, operating objectives and human capital needs.

Attract people to join the organization.

Motivate employees to perform at the best of their competencies, abilities and skill sets.

Retain key talent and reward high-per-forming employees.

De�ne the competitive market position of the organization in relation to base pay, variable compensation and bene�ts opportunities.

De�ne how the organization plans to pay and reward competitively, based on business conditions, competition and ability to pay.

Maslow BOP provides valuable advice for its clients to reduce their overall operating costs, increase operational e�ciency, and achieve operational excellence. Maslow’s operational solution can help your organization achieve its business goals, improve overall business operations, and proactively respond to technical and business transformation requirements. Maslow o�ers its clients accurate solutions to address their daily business needs on:

Increased revenue: systematically improve operations' management e�ciency, e�ectively support their objectives of operation management, and reach attainable growth targets, by improving their processes and reducing their operating costs.Enhanced user experience: improve customer interfacing activities, such as distribution channels and customer care activities.Improved operational e�ciency: E�ciency is one of the key topics involved in operational consulting. Maslow's proven practices and years of experience in this �eld has earned itself a reputation among industry insiders that when a client selects Maslow to help boost their business operations, they are bound to see signi�cant pro�t earnings.

BEST OPERATIONAL PRACTICES

With Business Process Reengineering Maslow involves itself in redesigning of core business processes to achieve dramatic improvements in productivity, cycle times and quality. Maslow starts o� with a blank sheet of paper and rethinks the existing processes of clients to deliver more value to their customer.

Through Business Process Reengineering, You can:

• Reduce costs and cycle time. • Improve quality. • Refocusing company values on customer needs• Redesigning core processes to enable improvements• Reorganizing a business into cross-functional teams with end-to-end responsibility for a process• Rethinking basic organizational and people issues• Improving business processes across the organization

BUSINESS PROCESS RE-ENGINEERING

TOS 2020, a new revolution in Operating solution, incorporates a wide range of consultancy services focusing your organization’s productivity and e�ciency while reducing the cost to achieve maximum pro�tability. At MASLOW we have always believed in providing a comprehensive set of consultation which is carefully designed and implemented by our professionals to cater various sectors of Operating organizations through our winning formula of 4P- Product, Process, People and Performance.By integrating the formula of 4P, we believe that your organization will gain the key competitive advantage to strive and excel in this ever growing world of industrialization.

TOTAL OPERATION SOLUTION (TOS 2020)

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MASLOW’s Certi�cation of Management System incorporates a wide range of consultancy services focusing on quality and environment management system to increase your organization’s productivity and e�ciency while reducing the cost to achieve maximum pro�tability.

CERTIFICATION OF MANAGEMENT SYSTEM (CMS)

Quality Management System (QMS)ISO 9001:2008 Design & BuildGood Manufacturing Practice (GMP)OHSAS 18001ISO 18001 And ISO 14001 IntegrationTS 16949/VDA 6.3Hazard Analysis And Critical Control Points

Environment Management System (EMS)ISO 14001Department Of Environment (DOE) Related IssuesChemical Hazard Risk Assessment (CHRA)Occupational Safety And Health Act (OSHA) Noise Monitoring

Yield & Efficiency Improvements

Our TOS 2020 Solutions:

Conduct Management Audit on the Entire Business Process.Compile And Recommend Thorough Comprehensive Improvement ReportsOn Job Training For All Level Of Management Sta�s

Six Sigma StrategyGreen Belt And Black Belt TrainingProcess assessmentSix Sigma For Top Management

Operation ManagementDesign Monthly A4 & A3 Management ReportDesign Quarterly Performance ReportsLinkage Performance to Key Performance Indexes (KPI)

Strategic ManagementBuilding Company Vision And MissionDesign And Develop Company Road MapDesign A Workable Business Plan Revamp Business Process Management System

Lean ManagementLean Management Tools And Methodology

Project ManagementLeading A Project TeamManaging A Successful Project

Quality ManagementConduct Process Audit based on VDA 6.3 StandardDeploying Best Quality Assurance System

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Maslow provides strategic direction through designing & developing:1) Vision, Mission 2) Strategic Objectives 3) Core Values 4) Critical Success Factors 5) 3 or 5 years roadmap

With Primary focus on 4 P + 1 P, Maslow Leads its clients to their desired goals.

Product

Performance Pro�t Process

People

Organizations usually de�ne a Strategic Direction that can be seen as the organi-zation's roadmap. With the strategic direction the organization knows which its objectives are, how will they be accomplished, what resources are required and creates a general scheme of how the organization must work.

Organizations have to de�ne a clear strategic direction that takes into account a 360° Vision where every single area has a saying: top management, marketing, sales, �nancial, human resources, logistics and all other area.

BEST LEADERSHIP PRACTICES

DESIGN & DEVELOP STRATEGIC DIRECTION

Maslow’s change management solution range from consultation to conducting comprehensive organization-wide assessments, including designing, administer-ing, analyzing, reporting, and providing best practice recommendations to implement changes. Maslow carefully considers the realities of each client’s infrastructure, organizational support, timeframe, and budget, in crafting a solution. Maslow’s experts provide the following services:

• Creating systems and interventions tailored to meet employee and customer needs in a changing environment

• Providing leadership training and coaching to support change

• Conducting change readiness assessments and training to ease change impact

• Conducting team building sessions to build and maintain positive and productive relationships

• Developing communication plans

• Assessing the impact of change

• Developing a resilient sta�

• Empowering organizations by building internal change management capabilities

CHANGE MANAGEMENT

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Consultation Designing

Administering

AnalyzingReporting

Cond

uctin

g

An unhealthy work place culture leads to low productivity, increased absentee-ism and low morale. If left untreated tension between individual employees and groups inside of your organization has the potential to cause signi�cant damage, even negligent lawsuits. Our real-time mapping tools identify and monitor hot-spots before they have the chance to cause signi�cant harm.

Our tool doesn’t act just as a Fault �nder; we can track and measure the success of introduced programs and the impact they are having on your business. Diagnostic tools can be tailored to accurately identify trouble spots or map the success of management strategies.

Why you need Culture Diagnosis?

Enhance the existing operations of a business by doing more with less.Early warning system to �x small problems before they become big onesA quick, accurate and anonymous way to continuously monitor your businessEnables e�ective and meaningful conversations about di�cult topicsProvides a map for continued success.

ORGANIZATION CULTURE DIAGNOSIS & DEVELOPMENT

3 Clients153 man-hrs

CONSULTANCY DIVISION TRACK RECORDIN THE LAST DECADE

1 Project

84 Clients 3257 man-hrs

456 Projects

Long Term Projects Client Base Since 2006

Short Term Projects Completed Since 2006

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2014

2006 2014

2006

“Formal education will make you a living self-education will make you a fortune.”

Jim Rohn

HRTOUCH

We live in a litigious society. Protecting yourself, your business and your employees with correct and up-to-date Human Resource policies and practices is critical to minimizing risk and maximizing productivity. With an easy-to-use HR Solution Portal, you can save both time and money by accessing a comprehensive suite of online HR tools, solutions and guidance to help avoid problems, costly hiring mistakes, and even litigation.

Any size of business owners. Even if you have only one employee - you are subject to a range of employment and labor laws. Knowing and maintaining compliance with all aspects of HR law is di�cult at best which is why a Web-based HR solution can be a valuable, convenient and cost-e�ective asset. By being proactive about HR issues, you can avoid many common pitfalls and legal problems.

Why do you need HR Touch?

Who can use HR Touch?

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HR TOUCH is a web based portal designed to provide fast and comprehensive solutions related to HR and IR best practices.

HR TOUCH is engineered by a group of professional practitioners from the HR and IR industry with over 30 years of experience.

HR TOUCH is an information, resources and education portal that provides comprehen-sive HR/IR modules, case studies, unlimited downloads and latest news pertaining to the HR industry.

HR TOUCH is an interactive portal that provides 8/5 e-consultancy services and networking platform, �rst of its kind in Malaysia.

What is HR Touch?

HR TOUCH

CORE

ii

1. Protect yourself, your business and your employees with correct and up-to-date Human Resource and Industrial Relations policies and practices while minimizing risk and maximizing productivity.

2 . Improve your knowledge by:a. Having access to updated HR Modulesb. Having access to important HR and IR case studiesc. Having access to latest news and crucial information on HR and IR.

The Core FeaturesThe Benefits of HR Touch7 comprehensive HRM modules to give you a crash course on the important information and best practices on common HR and IR issues in Malaysia.

Up to date information regarding HR news, trends, legal updates and changes.

Professional networking medium to connect all practitioners under one common platform.

Latest business information and insights on FDI and DDI activities.

E- consultancy services, providing 8 hours/ 5 days support on routine enquiries.

Hundreds of template HR forms and checklists to support routine HR obligations and functions

Access to current IR compliance information and case studies.

ii

HR formsHR forms

3 . Save your time and increase productivity by:a. Having direct access to Industry Standard Forms, Sample Documents and Checklist b. Clarifying your doubts immediately with our E- consultants, providing professional and knowledgeable assistance 8 hours/5 days.

4 . Save your money by:a. Avoiding costly hiring ,termination and other procedural mistakesb. Avoiding common pitfalls and legal mattersc. Having a pro-active and highly e�ective HR department

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Training Solutions

“You are a masterpiece and it can’t ever be mass produced, Be the best version of yourself-not someone else”

Dr. Reza AbrahamExecutive Director

About Us

Our Strengths:

• Principal Credibility• Research Analysis• Quality Consultants• Result -Focused Strategies• Range of Training Scope• Reliability And Quality

MASLOW is a leader in the �eld of providing training programs for the last decade. We pride ourselves on our ability to design and deliver high quality training programs, backed by strong support services and dynam-ic inter-support between business consulting and training division. We recognize that success in any training program means obtaining long-term results that will be re�ected in improved performance, produc-tivity & pro�tability. Maslow has developed its training strategies and resources to help its clients; achieve their objectives in the best possible way. Every client is di�erent and it is crucial to identify client’s needs before any design and development.

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Drive AltitudeLead The Team Through People (LTTTP)Charting Company Direction: Corporate Planning and Strategic ManagementCommunication for Leaders (NLP)Developing Business Acumen SkillsDrive Altitude -through- Change and Transition Management Enhancing Managerial Performance Facilities ManagementGrown-up Leadership Knowledge Management & Knowledge TransferLeadership Pipeline Leadership, Trust and Teambuilding EssentialsPeople Management and Development Performance ManagementPerformance Measurement: Key Performance Indicators (KPIs)Practical Coaching for managersProblem Solving and Decision MakingStrategic ThinkingTalent Management The Power of Creative Leadership Transformational Leadership360® Leadership

LEADERSHIP DEVELOPMENT PROGRAMS1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

12.

13.

14.

15.

16.

17.

18.

19.

20.21.22.

SOFT SKILLS

Training Solutions

Benchmarking for Competitive AdvantageCoaching and Mentoring SkillsE�ective Negotiation Skills Using NLPE�ective Time ManagementEmotional Intelligence at WorkEnhancing Your Creative Thinking and Problem Solving SkillsEssential Management SkillsExecutive Development Program Managerial Development Program Risk Management

E�ective Supervisory Management Skills(Supervising for Excellence)E�ective Delegation for Supervisors Motivating Executives for Higher ProductivityImproving Teamworks among Supervisors and Team Seven Leadership Skills of Highly E�ective SupervisorsSupervisory Time Management

Ho-Ren-So (Mastering the secrets of organization communication system)Ho-Ren-So 2 (Mastering The Art Of Connecting and In�uencing Others)The Law of Attraction Business Communication Business Etiquette: Gaining the Extra EdgeBusiness Report Writing Dare to Speak E�ective Business WritingE�ective Communication Skills at the WorkplaceHandling Di�cult CustomersInterpersonal Skills and Positive Working AttitudeManaging Conventional Records and Files E�ectivelyPublic Speaking & Presentation Skill (Steve Jobs Model)Sound Right, Speak Right!Successful Business PresentationsTelephone Techniques & Courtesies The Minutes Taker

MANAGERIALAND EXECUTIVEDEVELOPMENT PROGRAMS

SUPERVISORY DEVELOPMENT PROGRAMS

COMMUNICATION ANDHUMAN RELATIONSTRAINING PROGRAMS

SOFT SKILLS32

1. 2. 3. 4. 5. 6. 7. 8. 9.

10.

1.

2.3.4.5.6.

1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17.

Customer Care Program for Front Line Sta� Customer Relationship Management(CRM)Customer Service ExcellenceHospitality Impressive Customer Service Skills

1. Introduction to NLP 2. NLP for Managers 3. NLP for Sales Team 4. NLP for Purchasing Team 5. NLP for HR team (Interviewing Techniques)6. NLP for Safety Team (Incident Investigation)

Cost E�ective Marketing TechniquesHow to Draft a Marketing PlanKey Account ManagementLeading Your Sales Team for SuccessNegotiation to Win SalesPersonal Selling WorkshopQuantum Selling and In�uencing Skills Sales and Marketing Eagle Sales EagleSales Management- Getting the Most from Sales TeamSales Motivation Selling in Tough TimesSocial Media Marketing for corporate SMEsSocial Media Marketing for employee engagementTarget Achieving Business-to-Business Marketing PlanningTele-marketing Techniques The Art of Selling: Marketing & Sales ManagementThe Dynamics of Distributor Management

SOFT SKILLS

CUSTOMER SERVICE PROGRAMS

NEURO LINGUISTICS PROGRAMMING

SALES ANDMARKETING PROGRAMS

EVENT MANAGEMENTPROGRAMS

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1. 2. 3. 4. 5.

1. Family Day2.Inbound Activities (Mind Games Managerial Games & Motivational Workshop, adventure & action learning approaches)3.Management retreat4.Outbound Activities (Qi Gong Exercise, Tele match, Treasure Hunt, Jungle Tracking Flying Fox, Repelling, Kayaking Obstacle & Water Rafting)

1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18.

Bahasa Malaysia for ExpatriatesBasic English for non- English Speaking ExpatriatesEnglish Language for Business CommunicationEssential Easy English for Supervisors and Workers Japanese CourseMandarin CourseSpeak Right! – English Pronunciation ProgramThe English Express I – Basic English ProgramThe English Express II – Intermediate English ProgramThe English Express III – Advanced English Program

Business AcumenFinance For Non- Finance Executives Finance for Non-Financial ManagersFinancial Management for Decision makersHow to Prepare and Maintain Full Set of AccountsInternal Cost ControlInternational Business ManagementInterpretation of Financial Statements for Non-Finance ManagersManagement Accounting for Non- Financial ManagersPrinciples of Deferred TaxationSkill Enhancement of Accounting sta�

HUMAN RESOURCE DEVELOPMENT AND INDUSTRIAL RELATIONS PROGRAMS Domestic Enquiry Procedures E�ective Disciplinary Management – Grievance Handling, Misconduct and Domestic Inquiry E�ective Interviewing Skills E�ective Performance Appraisal towards Excellence Employment Act 1955 Local Labor Legislation Managing Absenteeism at the Workplace Managing Dismissal Due to Sexual Harassment Manpower Planning, Recruitment and Selection Personnel ManagementPractical Aspects of Human Resource ManagementSexual Harassment at WorkplaceThe Legal and Practical Aspects of Drafting Employment Contracts,HR Letters and DocumentsUnderstanding Application of Labor LawUpdates on Court Decisions A�ecting Employment & Industrial Law Issues

LANGUAGE PROGRAMS

FINANCIAL MANAGEMENTPROGRAMS

34

1. 2. 3. 4. 5. 6. 7. 8. 9.

10.

1.2.3.4.5.6.7.8.9.10.11.

1. 2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

12.

13.

14.

15.

HUMAN RESOURCE DEVELOPMENT AND INDUSTRIAL RELATIONS PROGRAMS Domestic Enquiry Procedures E�ective Disciplinary Management – Grievance Handling, Misconduct and Domestic Inquiry E�ective Interviewing Skills E�ective Performance Appraisal towards Excellence Employment Act 1955 Local Labor Legislation Managing Absenteeism at the Workplace Managing Dismissal Due to Sexual Harassment Manpower Planning, Recruitment and Selection Personnel ManagementPractical Aspects of Human Resource ManagementSexual Harassment at WorkplaceThe Legal and Practical Aspects of Drafting Employment Contracts,HR Letters and DocumentsUnderstanding Application of Labor LawUpdates on Court Decisions A�ecting Employment & Industrial Law Issues

Conducting Training Need Analysis (TNA)Evaluating Training E�ectivenessHow to be an E�ective In- House TrainerHow to become a more E�ective and Creative TrainerInstructional Design and DevelopmentInstructional Tools and TechniquesTrain the Trainer(TTT)Training E�ectiveness EvaluationVisual Instructional Design

SOFT SKILLS

Team & Teamwork Team Dynamic Team Work Enhancement U in A TeamFlowCorporate Wellness

Be The Best Version Business Etiquette Changing Role & Responsibility of Support Sta� Developing Line Leader Skills E�ective Coaching & Counseling Techniques E�ective Human Interactive Skills E�ective Managerial Skills for Technical Supervisors E�ective Managers & Supervisors of the 21st Century E�ective Reports – Excellent Business E�ective Shop Floor Communication – Ensuring Better E�ciency Employee Motivation for higher performance Excellent Work Culture Making Impact Presentations Managing Di�cult Employees Managing Dynamic Workplace Secretary Motivated Employees Dynamic Achievers Non-Executive Development Program Personal Empowerment & Motivation Problem Solving and Decision Making Record Keeping & Filling Techniques The Next Step Program5S at Workplace 8 Habits of Highly E�ective People

MANAGING TRAINING AND TRAINERPROGRAMS

TEAM BUILDING PROGRAMS

PERSONAL &INTERPERSONALSKILLS

1. 2. 3. 4. 5.

1.2.3.4.5.6.

6. 7. 8. 9.

1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11.

12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23.

Be The Best Version Business Etiquette Changing Role & Responsibility of Support Sta� Developing Line Leader Skills E�ective Coaching & Counseling Techniques E�ective Human Interactive Skills E�ective Managerial Skills for Technical Supervisors E�ective Managers & Supervisors of the 21st Century E�ective Reports – Excellent Business E�ective Shop Floor Communication – Ensuring Better E�ciency Employee Motivation for higher performance Excellent Work Culture Making Impact Presentations Managing Di�cult Employees Managing Dynamic Workplace Secretary Motivated Employees Dynamic Achievers Non-Executive Development Program Personal Empowerment & Motivation Problem Solving and Decision Making Record Keeping & Filling Techniques The Next Step Program5S at Workplace 8 Habits of Highly E�ective People

Adobe and Multimedia (Adobe CS5 /Adobe CS4AutodeskAnalyzing Financial Data with Microsoft ExcelAUTOCAD 2010 (Basic/Intermediate/Advanced)Agile architecture - principles and toolsAutomating and Managing Your Business ProcessesBPM/ jBPMBasic Linux, Red HatCisco (CCNA / CCNP)C & C ++ Programs, Java, PERL, Visual BasicComptia (CompTIA A+ / CompTIA Network+ / CompTIA Security+ /CompTIA Server+/..)Computer & Application in Today Business Data warehouse DesignData Management with PivotTableEmpowering Self-Enabling Web Presence HibernateIntegrating Open Source into Your Business

Microsoft (Development Tools / Servers /Operating System / Database /..)Microsoft (Development Tools / Servers / Operating System /Database O�ce Application)Microsoft Excel Macro/VBA (Advanced)Microsoft O�ce (Basic / Elementary / Advance)Microsoft Power Point Presentation for Managers & TrainersMicrosoft Project (Basic/Intermediate)MIS for Executives & ManagersNetbeans Swing developmentNetbeans Swing developmentOSGIOpen Source Technology (PHP Programming / MySQL / Apache / Linux)Oracle (Database / Development Tools / Administration)Reporting solutionSpringSearch Engine Optimization (SEO)Web Development (CSS, PHP, etc)3ds Max

IT MANAGEMENT AND MULTIMEDIA PROGRAMS

TECHNICAL SKILLS

36

1. 2. 3.4. 5. 6. 7. 8. 9.

10. 11. 12. 13. 14. 15. 16. 17.

18.19. 20. 21.22. 23. 24. 25. 26. 27. 28. 29. 30. 31. 32. 33. 34.

Customs Procedures and DocumentationsINCOTERMS (International Commission Terms)INCOTERMS, Import and Export Fundamental PrinciplesIntroduction to Trade & Document practicesLetters of Credit (LC)Understanding Import & Export ProceduresUnderstanding International Trade Finance Facilities

IMPORT & EXPORT MANAGEMENT PROGRAMS

TECHNICAL SKILLS

Cost Reduction ProgramCosting in Logistics ManagementCycle Time Reduction for Higher Pro�ts and ProductivityDefensive Driving SkillE�ective Negotiation Skills for PurchaserE�ective Purchasing ManagementE�ective Store & Warehouse ManagementInventory & Stores ManagementJ.I.T for ManufacturingLogistics Management in ManufacturingMalaysian Customs & Excise Procedures & Documentation Material Planning & ControlProduction Planning and ControlPurchasing & Supply Chain Management SkillsPurchasing ManagementShipping Container Operations – Errors, Omission, Penalties and RecoveryShipping Insurance and Claims ManagementShop Floor Management Supply Chain ManagementUnderstanding The supply Chain Management Vendor Management – Best PracticesWarehouse Management in the 21st Century

OPERATION MANAGEMENTAND LOGISTICS PROGRAMS 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22.

1. 2. 3. 4. 5. 6. 7.

400

A Transformation of People Skills & Potential – OJT Advanced Product Quality Planning (APQP) Bengkel Kualiti: 7 Alat QC dan Pelaksanaan QCC Bengkel Produktiviti: Pelaksanaan 5SCalibration System Conducting E�ective Management Review Meetings Cost of Quality Documenting for ISO 9000/ QS 9000 Failure Mode and E�ect Analysis (FMEA)Gauge Repeatability and Reproducibility (Measurement System Analysis) ISO/TS 16949 QMS – Quality Management System for Automotive Industries Internal Quality Audit Introduction to Quality System Requirements QS 9000 Introduction to Six Sigma ISO 14000 Identifying & Understanding Environmental E�ects ISO 9001 – QMS – Quality Management System Documentation ISO 9001:2008 Pre Compliance Audit ISO/TS 16949 QMS – Quality Management System for Automotive Industries Kaizen KanbanLean Manufacturing for Optimum Production Lean O�ce Operator Skill Improvement Personal Development in Quality assurancePractical Training Q.C Tools & Techniques

PRODUCT & QUALITY SYSTEMS MANAGEMENTPROGRAMS

38

1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24.

25.26.27.28.29.30.31.32.33.34.35.36.37.38.39.40.41.42.43.44.45.

Preparing for External Quality Audits 2nd & 3rd Party Audits Problem Solving Using The Seven QC Tools Project Management Process Control: Measurement and Calibration Productivity Workshop: 5S Implementation Quality Workshop: 7 QC Tools and QCC Implementation SPC Fundamentals System Management Through Document Control Teknik Kawalan Kualiti Untuk QC Teknik-Teknik Peningkatan Produktiviti The Magical 5S Implementation Total Productive Maintenance Total Quality Management Toyota Production SystemTQM appreciation and application in business OperationUnderstanding ISO 9001: 2008 SeriesUnderstanding the Concepts of Quality Assurance Systems Value Stream MappingVDA 6.3 – Process AuditWastage Reduction & Productivity Improvement 8 D – Root Cause Analysis

Preparing for External Quality Audits 2nd & 3rd Party Audits Problem Solving Using The Seven QC Tools Project Management Process Control: Measurement and Calibration Productivity Workshop: 5S Implementation Quality Workshop: 7 QC Tools and QCC Implementation SPC Fundamentals System Management Through Document Control Teknik Kawalan Kualiti Untuk QC Teknik-Teknik Peningkatan Produktiviti The Magical 5S Implementation Total Productive Maintenance Total Quality Management Toyota Production SystemTQM appreciation and application in business OperationUnderstanding ISO 9001: 2008 SeriesUnderstanding the Concepts of Quality Assurance Systems Value Stream MappingVDA 6.3 – Process AuditWastage Reduction & Productivity Improvement 8 D – Root Cause Analysis

Achieve Zero Defects Through Poka YokeAutomation Elements and Machine DesignBasic Electricity and Troubleshoot Faulty ElectricalCircuitBasic Programmable Logic Controller (PLC)Earthing, Lightning and Surge Protection SystemElectrical Safety AwarenessEnergy E�ciency and Cost Saving StrategiesEquipment E�ciency Through Maintenance ManagementFactory AutomationIndustrial RoboticsPenyelenggaraan Asas Untuk JuruteknikPenyelenggaraan Berjadual Terancang dan RamalanProject Management for Engineers and Technical ProfessionalsRobust Product and Process DesignRoot Cause Failure Analysis for MaintenanceThe Operation and Maintenance of Low Voltage Main SwitchboardTechnical Troubleshooting and Decision Making for MaintenanceThe Design, Construction, Operation and Maintenance of Pipeline SystemsTotal Productive Maintenance (TPM)Understanding and Implementing the Autonomous Implementation in TPM and 5SUnderstanding Electrical Power Supply in Manufacturing Industries

Accident Prevention at WorkplaceChemical Hazard Risk Assessment (CHRA)Chemical Safety CourseElectrical Safety CourseEmergency Preparedness & Response Training Environmental Health & SafetyEnvironmental Quality Act 1974 & Its RegulationsERT (Emergency Response Team)Essential Occupational Health & Safety PracticesHazard Communication CourseHazardous & Toxic Waste ManagementHow to Develop an E�ective Safety and Health CommitteeIndustrial Chemical – Handling, Storage & Disposal Method Industrial SafetyMengendali Bahan Kimia Dengan SelamatNoise and Hearing ConservationOccupational First Aid Skills and CPROccupational Safety & Health AidsOccupational Safety and Health AuditPersonal Protective Equipment (PPE)Physical Hazards Safe Forklift Driving SkillsSafety & AccidentsSafety and Health at the WorkplaceSafety Awareness Safety Committee Orientation CourseSafety Crisis Management Workplace Ergonomics

Accident Prevention at WorkplaceChemical Hazard Risk Assessment (CHRA)Chemical Safety CourseElectrical Safety CourseEmergency Preparedness & Response Training Environmental Health & SafetyEnvironmental Quality Act 1974 & Its RegulationsERT (Emergency Response Team)Essential Occupational Health & Safety PracticesHazard Communication CourseHazardous & Toxic Waste ManagementHow to Develop an E�ective Safety and Health CommitteeIndustrial Chemical – Handling, Storage & Disposal Method Industrial SafetyMengendali Bahan Kimia Dengan SelamatNoise and Hearing ConservationOccupational First Aid Skills and CPROccupational Safety & Health AidsOccupational Safety and Health AuditPersonal Protective Equipment (PPE)Physical Hazards Safe Forklift Driving SkillsSafety & AccidentsSafety and Health at the WorkplaceSafety Awareness Safety Committee Orientation CourseSafety Crisis Management Workplace Ergonomics

ENGINEERING AND MAINTENANCE PROGRAMS

INDUSTRIAL SAFETY AND ENVIRONMENTALMANAGEMENT PROGRAMS

39

1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22.

1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21.

23. 24.25.26.27.28.

40

1. 2.

1.

2.

3. 4. 5. 6. 7. 8. 9.

1. 2. 3. 4. 5. 6. 7. 8. 9.

10.

1. 2. 3. 4. 5. 6. 7. 8.

10. 11. 12. 13.

INDUSTRY BASED TRAINING PROGRAMS

Documentation Control – Making It WorkFood Handling for plant operativesFood Handling for Warehouse & Distribution Sta�Food Safety Assurance – Hygiene for SupervisorsGood Manufacturing Practices (GMP)HACCP – A Food Safety PlanHACCP & HALAL : A Total & Safety RequirementHygiene & Cleaning in Meat PlantsMicrobiology in Food ProcessingNew Product DevelopmentProduct RecallQuality Assurance for Small & Medium Food PlanSpecialized Cleaning for Hospitals

HYGIENE & FOOD SAFETY

Formulation of Test QuestionsOutcome Based Education Curriculum and syllabus designE�ective teachingAssessment of students Educational PsychologyLearning styles and preferencesClassroom management

EDUCATION(Lecturer Development Series)

E�ective Negotiation Skills for Claims SettlementSales & Marketing Eagle for Insurance Agents

Basic Rigging & Slinging, BanksmanLift PlannerCrane Operator and Forklift CourseRadiation Safety Awareness CourseRadiation Protection O�cer CourseCourse on Non-Destructive TestingCourse on Working Safety at HeightChemical Hazard Risk Analysis (CHRA)SOLASLSA

INSURANCE

Oil & Gas Industry

INDUSTRY BASED TRAINING PROGRAMS41

1. 2. 3. 4. 5. 6. 7. 8. 9. 10.

1. 2. 3. 4. 5.

1. 2. 3. 4. 5.

6. 7. 8. 9.

10.

Basic principles of Muamalat Cash Financing Facilities Comparison Islamic Banking vs. Conventional Banking Components of Shariah Concept of Gharar Riba Islamic Mortgage Financing Prohibitions in Islamic contracts Sales & Marketing Eagle for Branch Managers Shariah Terminologies, types of contracts Trade Finance Facilities

BANKING

Customer Relationship Management (CRM) for RetailRetail Customer Service (Basic / Advance)Retail Executive Development Program The power of excellent negotiator (NLP)World Class purchasing skills

RETAIL

Diploma in Executive Hotel ManagementDiploma in Logistics & Supply Chain ManagementDiploma in Supervisory Development ProgramProfessional Certi�cate in Business Process ManagementProfessional Certi�cate in Clerical DevelopmentProfessional Certi�cate in Hotel ManagementProfessional Certi�cate in Lean Manufacturing ManagementProfessional Certi�cate in Real estate and Property ManagementProfessional Certi�cate in Supervisory / Executive ManagementProfessional Certi�cate in Project Management

PROFESSIONAL CERTIFICATE &DIPLOMA PROGRAMS

Training Division Track Recordin the last decade

34 Days / 7 clientsOn 2000

934 Days / 378 Clientson 2014

42

Malaysian Workforces 112,680

Training Conducted Since 19985634 Days X 20

have been trained to date.“Most people struggle with life balancesimply because they haven't paid the

price to decide what is really important to them.”Stephen Covey

43

the journey through

Horenso

Real life experiences for creating a new working culture or behavior has proved, there should be begin with an action and transition slowly but consistently into habit and �nally it will becomes culture.

The inability to take action has prevented many from reaching their full potential. If you desire success and all the good things culture has to o�er, you have to be a doer. Don't wait for the right time and the right condition. The right time is now and the right condition is the present. Only by doing you can develop the action to habit and subsequesntly into culture.

Horenso – as an established Japanese Management Culture has proved to be the most powerfull working culture and systemin the whole world which has been introduced and implemented for the �rst time by the Japanese leaders in all around the world. Horenso is well-known for breaking the barriers, cultivatetrust and loyalty among organization’s team members, solve communication problems and create synergiess across culture and environment to sustain dynamics of unity, team work and mind collbarotion together with the sense of being proactive , innovative, creative and all the while think outside the box.

44

What is "Horenso"?Horenso is a fundamental communication system which enhances both verbal and written communication. It aims at improving the communication level of each employee in your organisation and ultimately shaping your organisation to be e�cient and success-ful.

It is common knowledge that miscommunication is a leading factor in many problems. All the way from forgetting to tell somebody some important information, or unknowingly giving con�icting reports, to misspelling a part number or failing to report even a small incident only to have it blow over and cause thousands in damage. All of these are caused by the lack of communication.

Horenso teaches us how to eliminate these mistakes in your organisation. The 3 key values in Horenso, which are Hokoku, Renraku, & Sodan each guide and educate the user on how to report, contact, and consult with your superior, colleagues and also your subordinate. Horenso teaches you, to be team player rather then being an individual in an organisation.

What is in the DVD?The DVD contains inputs from various Japanese and Malaysian industry leaders, who share with you their experience and understanding of HORENSO. ‘The Journey Through Horenso' is designed as a training aid to be viewed by everyone in an organisation. Therefore, whether top or bottom, new or old, all employees can learn something from this DVD. It also contains 5 di�erent languages in subtitles to promote understanding.

Benefits of "Horenso"Have you ever wondered what happened to the report that was supposed to be submitted today? Or have you ever felt frustrated because someone in the organisation wanted to keep a little mistake to himself or herself, and it got out of their hands? These are very common situations in the organisation.

Horenso not only teaches those below you to report in a timely and e�ective manner, it also teaches you how to deal with these situations. After all, it might be you who is making it harder for employees to report, contact and consult. Horenso provides everyone in an organization with the tools to eliminate these issues. Imagine your work place devoid of such problems, and surely you can see your organisation moving onto the next level.

In Japanese language, “Horenso” means “Spinach”. In the same way that Spinach water is packed with nutrients to help hydrate your system and re-energize your body, "Horenso" is a great source of energy in the work place. In fact, it will not only “energize” the system but also it will “synergize” the entire organization.

45

Top 10 Ranked Soft Skills Training Programs

Horenso

U in A Team (Team Building)

Drive Altitude

Be The Best Version of You

Cert. Managerial / Executive Development Program

Cert. Supervisory Development Program

Sales & Marketing Eagle

Wow Factor

Dare to Speak

Financial Essential for Non Finnce Professionals

0

100

200

300

489

364

295254 194 166 154 146 134

82Da

ys

0

100

200

300

400

500

46

Top 10 Ranked Technical Skills Training Programs

Occupational Safety & Health Aids

5S

Total Productive Maintenance(TPM)

Shop Floor Management

Microsoft O�ce

World Class Purchasing & Negotiation Skills

Occupational First Aid Skills and CPR

Kaizen Kanban

Cost of Quality

Outcome Based Education

11298

74

114102

78

5844 38 36 32 30 22

0

30

60

90

120

Da

ys 43

37 32 30 21 21 16

47

Our Clientele

IMAGNIAGroup of Companies

48

Our decision to use Maslow Trainers and Consultant proved bene�cial. Maslow advised and trained our human capital over our initial business practices and this has contributed to a successful growth and improvement to our business operations. Thanks to Maslow Team

We were after an e�cient and professional service oriented training and consultancy �rm to work with and engaged Maslow Trainers and Consultants to �rstly, improve our company business operation and secondly, develop our most vital asset, Human Capital. Thanks to Maslow Trainers and Consultants for all your hard work, follow-up, and excellent communication over the past few years.

Maslow Trainers and Consultants demonstrated a good understanding of our needs and developed e�ective solutions to expand our business within Asia. I want to thank Maslow for your e�cient services and excellent communication; it has been a successful and very smooth process. Thank you for the quick turn around and excellent service you provided.

We have been incorporating with Maslow Trainers and Consultants fo a number of projects. We were very pleased with the services provided and found they were extremely knowledgeable. They worked e�ciently and preempted a couple of potential problems and managed them well. They helped get our business up and running all the while for the past few years.

With Maslow, I have a very strong and reliable professional team to support ENKEI. The consultants proved to be knowledgeable in all aspects of business operation, and �exible to my business needs. The highly customized solutions, frequent updates and proper consultations have been unique and very bene�cial. Their clients will most certainly bene�t from their immense experience in dealing with matters relating to Human Capital.

By using globally accepted training and consultancy practices, Maslow has changed the face of approach to provide e�ective business solutions. Their focus is on areas that are critical for our operations. Their suggestions are proactive and give a lot of value addition to our company.

On behalf of Hicom Yamaha Manufacturing Malaysia, I would like to formally express our thanks for the commitment and dedication given by Maslow Trainers and Consultants. I would be pleased and strongly recommend to others who are looking to improve their organization and development outcomes.

Testimonials

Clients Of The Year 2013 Training

NIPPON WIPER BLADE CO.,LTD

Clients Of The Year 2013 Consultancy

We are making the Maslow brand even more accessible to customers around the world. Our services are provided through our international associates and partners across Europe, the Middle East and Asia and we continue to grow our international

presence through a multi-channel approach. Our International Appearance

International Associates & Partners

Bangladesh

India

Malaysia

Indonesia

Mexico

Thailand

Iran

Singapore

UAE (Dubai)

Japan

Tanzania

Brunei Bulgaria Bhutan

w w w . m t c a s e a n . c o m

Maslow Trainers and Consultants Sdn. Bhd.

Corporate O�ce (Operation Hub) :Suite No. 57, Jalan Anggerik Vanilla AB31/AB,Kota Kemuning, 40460, Shah Alam, Selangor Darul Ehsan, Malaysia

Training:Phone : +603 5121 3251 Fax : +603 5121 0291Email : training@mtcasean.com

Consultancy:Phone : +603 51230083Fax : +603 51230806 Email : consultancy@mtcasean.com

HQ O�ce : Level 41, Vista Tower, The Intermark,348 Jalan Tun Razak, 50400 Kuala Lumpur, Malaysia

Phone : +603 2690 1403Fax : +603 2690 1301