October 7, 2009 To Mr. Ian Wilson: Over the past 10+ years, I have had the distinct pleasure and fortune of partnering with Minuteman Parking Company to deliver a flawless arrival experience for our guests, clients and associates and drive our intent to return. Our requirements span from a simple one day meeting to a complex multiple day event with precise parking arrangements. Through this successful partnership we have been able to increase both guest satisfaction and incremental revenues. At the Manhattan Beach Marriott, Minuteman Parking is part of our associate family that has set a very high level of WOW service execution. Through training, service audits and open communication and planning, they continually deliver superior service to our guests. Ian and his team can be counted on to do whatever is required to exceed our guests’ expectations. As a hotel executive, this is an invaluable resource and a huge selling advantage that we utilize when collaborating with today’s’ savvy clients. Minuteman Parking Team; I cannot thank you enough for your knowledge and expertise! Warm Regards, Janice M. Vande Steeg, General Manager Manhattan Beach Marriott 1400 Parkview Avenue Manhattan Beach, CA 90266