Marketing's Missing Links - Webinar

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Presented by Sponsored by Marke&ng’s Missing Links: Calcula3ng the Cost and Benefits of Integra3ng Channels, Campaigns & Repor3ng #ActOnSW

description

Using disparate systems for email campaigns, online events, social media and web tracking only takes sales and marketing part of way towards engaging prospects. Many progressive teams are realizing they need holistic tools and tactics to see the full picture on buyer behavior. During this webcast, we’ll hear case study examples from Andrew Gaffney, Editor of Demand Gen Report, and Janelle Johnson, Director of Demand Gen of Act-On Software as they discuss 7 key areas where sales & marketing teams are missing out on engagement opportunities with prospects by failing to connect the dots on behavior between core channels.

Transcript of Marketing's Missing Links - Webinar

Page 1: Marketing's Missing Links - Webinar

Presented  by   Sponsored  by  

Marke&ng’s  Missing  Links:  Calcula3ng  the  Cost  and  Benefits  of  Integra3ng  

Channels,  Campaigns  &  Repor3ng  

#ActOnSW

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Welcome  Webinar  A6endees  

Type  ques&on  here  

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Follow  this  webinar  on  Twi6er  

#ActOnSW  

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About  Demand  Gen  Report  

•  Launched  in  2007  to  track  best  prac3ces  in  lead  genera3on  

•  NewsleHer  has  grown  to  more  than  26,000  readers  

•  We  also  offer  a  menu  of  research  and  best  prac3ces  reports    

•  New  audio/video  podcasts  at  DemandGenReport.com      

@DG_Report http://linkd.in/DG_Specialists

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Panelists  

Janelle  Johnson  Director,  Demand  Gen  

Act-­‐On  SoHware  

Andrew  Gaffney  Editor  

Demand  Gen  Report  

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www.act-­‐on.com  |    @ActOnSoHware    |    #ActOnSW  

Marke&ng’s  Missing  Links:  Calcula3ng  the  Cost  and  Benefits  of  Integra3ng  Channels,  Campaigns  &  Repor3ng  

Join  the  @ActOnSo.ware  conversa4on  on  Twi6er  and  discover  what  others  are  saying  about  us:  

#ActOnSW    

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www.act-­‐on.com  |    @ActOnSoHware    |    #ActOnSW  

                     of  best-­‐in-­‐class  B2B  marketers  integrate  their  email  and  social  media  campaigns,  compared  to  an  industry  average  of  just                              .    

-­‐  Aberdeen  Research  

65%  

51%  

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www.act-­‐on.com  |    @ActOnSoHware    |    #ActOnSW  

What  B2B  Marketers  are  doing  today  •  Invest  in  campaign  tools  

•  Use  cuVng-­‐edge  technology  

•  Gather  data  about  their  products  

•  Create  libraries  of  marke3ng  content  

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www.act-­‐on.com  |    @ActOnSoHware    |    #ActOnSW  

The  Real  Magic:  What  they  need  to  do  •  Implement  holis3c  marke3ng  campaigns  and  solu3ons  

•  Synchronize  methodologies  and  tac3cs  

•  Link  marke3ng  components  seamlessly  

•  Ensure  elements  compliment  one  another  

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www.act-­‐on.com  |    @ActOnSoHware    |    #ActOnSW  

7  Key  Areas    of  Integrated  Marke&ng  Tac&cs  

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www.act-­‐on.com  |    @ActOnSoHware    |    #ActOnSW  

Key  #1  -­‐  Email  Challenge  Marketers  con3nue  to  struggle  with:  •  Reaching  the  right  audience  •  Crea3ng  compelling  content    

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www.act-­‐on.com  |    @ActOnSoHware    |    #ActOnSW  

Pro  Tip:  Include  social  network  buHons  in  your  marke3ng  email.  

Solu&on:    Social  Sharing  Op&ons  Higher  share  rates  of  Emails  with  social  media  links  vs.  those  without:  •  370%  higher  with  LinkedIn  •  190%  higher  with  TwiHer    

Key  #1  -­‐  Email  

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www.act-­‐on.com  |    @ActOnSoHware    |    #ActOnSW  

Key  #2  –  Social  Media  Challenge  Social  media  is  a  peripheral  player*  •  7%    think  it  is  mature  •  89%  think  it  is  not  a  major  lead  source  

*  2012  eMarketer  

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www.act-­‐on.com  |    @ActOnSoHware    |    #ActOnSW  

Solu&on:  Social  Media’s    Strength  Amplify  marke3ng  through  SM  •  “Share”  and  “Like”  •  Live  event  hashtags  (#)  •  Monitor  conversa3ons  •  Nurture  rela3onships  

Pro  Tip:  Keep  social  media  posts  “fresh”  and  “relevant”  with  choice  bits  of  content.  

Key  #2  –  Social  Media  

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www.act-­‐on.com  |    @ActOnSoHware    |    #ActOnSW  

Challenge  Genera3ng  buzz  for  webinars  and  webcasts  •  Most  effec3ve  marke3ng  resource  •  Valuable  source  of  informa3on  

Key  #3  –  Online  Events  

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www.act-­‐on.com  |    @ActOnSoHware    |    #ActOnSW  

Solu&on:  GiH  that  keeps  giving  Make  webinars  •  A  source  of  useful  content  •  Augment  marke3ng  campaigns  •  Fodder  for  blogs  and  social  media  •  Compliment    white  papers  •  Available  24/7  

Pro  Tip:  Use  an  online  event  management  tool  that  provides  detailed  analy3cs    on  registra3ons,  aHendance  and  par3cipa3on.  

Key  #3  –  Online  Events  

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www.act-­‐on.com  |    @ActOnSoHware    |    #ActOnSW  

Challenge  Blogging  efforts  seem  uncoordinated  •  Marke3ng  campaigns  are  disconnected  •  Posts  are  random  and  ineffec3ve  

Key  #4  –  Blogs  

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www.act-­‐on.com  |    @ActOnSoHware    |    #ActOnSW  

Solu&on:  Relevant  blog  content  Blogging  is  a  strong  SEO  tool    •  Update  blog  posts  regularly  •  Reference  integrated  campaign  

content  •  Include  a  call  to  ac3on  

Pro  Tip:  Create  an  editorial  calendar  and  coordinate  blogging  with  campaign  efforts.  

Key  #4  –  Blogs  

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www.act-­‐on.com  |    @ActOnSoHware    |    #ActOnSW  

Challenge  Generic  web  pages  are  not  effec3ve  •  Leads  go  to  wrong  content  •  Prospects  get  lost  or  bored  •  Opportuni3es  leave  

Key  #5  –  Landing  Pages  

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www.act-­‐on.com  |    @ActOnSoHware    |    #ActOnSW  

Solu&on:  Dedicated  landing  page  Send  prospects  to  campaign  dedicated  pages  •  Test  and  tune  to  boost  conversion  •  Provide  a  specific  offer  •  Create  a  call  to  ac3on  •  Tie  campaign  elements  together  

Pro  Tip:  Use  a  tool  that  creates  track-­‐able,  unique  URLs  to  3e  landing  pages  to  specific  campaigns  or  content.  

Key  #5  –  Landing  Pages  

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www.act-­‐on.com  |    @ActOnSoHware    |    #ActOnSW  

Challenge  Web  visitors  are  anonymous  •  Unable  to  3e  to  a  specific  campaign  •  Unknown  which  search  term  was  used  •  Unclear  how  they  found  company  

Key  #6  –  Web  Site  Intelligence  

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www.act-­‐on.com  |    @ActOnSoHware    |    #ActOnSW  

Solu&on:  Track  incoming  visitors  Correlate  traffic  to  marke3ng  campaigns  •  Unique  URLs  for  email/social  media  •  Enable  cookies  •  Track  referring  URLs  

Pro  Tip:  Use  web  site  intelligence  and  analy3cs  to  iden3fy  individual  leads  and  site  ac3vity.  

Key  #6  –  Web  Site  Intelligence  

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www.act-­‐on.com  |    @ActOnSoHware    |    #ActOnSW  

Challenge  Web  intelligence  tools  are  incomplete  •  Channel  strength?  •  Channel  effec3veness?  •  Prospect  to  qualified  lead  ra3o?  

Key  #7  –  Integrated  Analy&cs  

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www.act-­‐on.com  |    @ActOnSoHware    |    #ActOnSW  

Solu&on:  Use  the  right  analy&cs  Understand  your  marke3ng  campaigns:  •  Content  you  intend  to  use  •  Channels  and  planorms  you  will  

employ  •  Results  you  want  to  get  

Pro  Tip:  Know  what  you  want  to  measure  in  your  campaigns  before  finding  a  solu3on.  

Key  #7  –  Integrated  Analy&cs  

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www.act-­‐on.com  |    @ActOnSoHware    |    #ActOnSW  

Integra&ng  your  marke&ng  efforts  gives  you  a  range  of  tools  and  tac&cs  that  work  

together  to  amplify  your  results.    

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www.act-­‐on.com  |    @ActOnSoHware    |    #ActOnSW  

Ready  to  Learn  More?  •  Sign  up  for  a  demo      act-­‐on.com      blog.act-­‐on.com  

 •  Need  it  sooner      Call  us:  1  (877)530-­‐1555      Email  us:  sales@act-­‐on.com  

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Q&A    //    Submit  Your  Ques&ons  

Type  ques&on  here  

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Q&A    //    Panelists  

Janelle  Johnson  Director,  Demand  Gen  

Act-­‐On  SoHware  

Andrew  Gaffney  Editor  

Demand  Gen  Report  

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Thank  You  For  A6ending  This  Webinar  

You can download this presentation at:

http://dg-r.co/mktmissinglinks