MARKETING STRATEGY OF -Hdfc Mutual Fund

download MARKETING STRATEGY OF -Hdfc Mutual Fund

of 114

Transcript of MARKETING STRATEGY OF -Hdfc Mutual Fund

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    1/114

    PREFACE

    Experience is the best teacher. This saying is very well applicable in everyoneslife. Therefore as a student of management it must apply to me also. Then thequestion arises that from where we can get this experience. Obviously we mustundergo practical Training. To serve this purpose I had undergone two monthssummer training at HDFC assets Management Company limited and as an outcome Ihave prepared this project report.

    This project report on mutual fund awareness in retail investors of HDFC assets

    Management Company in Surat is as per syllabus prescribed by Veer Narmad southGujarat University for MBA students. This project also deals with various activities ofHDFC assets Management Company limited. The experience of this training will beuseful in my future and findings of this particular project will be Helpful to takedecision regarding to marketing and advertising of mutual fund schemes To HDFCassets Management Company limited.

    1

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    2/114

    Objectives of Study

    Without any aim or objective, no activity can exist, in the same direction of

    preparation of this report on HDFC assets Management Company limited. In different

    functional areas & research on the mutual fund awareness in retail investors of

    HDFC assets Management Company limited in Surat is based on the followingobjectives: -

    1. My primary objective is to acquire primary functions of management like

    Planning, Organizing, Directing and controlling from various functional areas

    such as Finance, Human Resource, Marketing, and Sales etc.

    2. Whatever we are taught in the classrooms, there is a limitation that book can

    only give theoretical concept or knowledge and it has a limited view of

    practically. So, the other important objective of this training is to know about

    practical aspect and to know how a company actually works in practical

    situation.

    3. To know the mutual fund awareness level of the retail investors who are invest

    in HDFC assets Management Company limited.

    2

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    3/114

    Limitations of Study

    There is no activity without any limitations.

    1. Though every one used to be very co-operative but every detail was unable to

    be disclosed to me as the officials has to maintain secrets of the company.

    2. It is difficult to cover all the function of the company.

    3. The analysis and conclusion made by me as per my limited understanding and

    there may be something variation in the actual situation.

    4. Because of the limited time period, the survey work was conducted in the

    Surat region and the sample size was taken as 100 respondents only.

    5. In this rapidly changing turbulent era the suggestions and recommendations

    drawn out today might prove inadequate or improper tomorrow; this is likely

    to limit its effectiveness.

    3

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    4/114

    EXECUTIVE

    SUMMARY

    4

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    5/114

    Executive Summary

    The entire report is an unforgettable journey of support, knowledge, experience,

    dedication, perfection, and patience. For me it is all about to understand a customer

    and market of mutual fund industry.

    The report is specially oriented to particular area, though it is representing the strong

    base of Investment management-which covers different investment avenues, their

    handling contribution, strategy, portfolios, and related risk factors. Mutual funds- how

    they are formed, history, scenario, types, trends, myths, distribution, advantages, and

    even disadvantages of them.

    Tips to effectively sell the mutual funds, to be effective agent, some dos and donts

    about mutual funds while investing. Company details and its progress and its

    interpretation base for analysis, conclusion, findings, and questionnaire, which helped

    a lot in consumer, survey analysis. Asset allocation, accounting, taxation, valuation

    and necessary information for generating base for conclusion. And at last but not the

    least the collected data from city and their interpretation.

    In short all efforts which was made to make this report explains

    WORK IS WORSHIP

    5

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    6/114

    CONTENTS

    Sr. No. Name of Table Page No.

    1 Objectives of Study 5

    2 Limitations of study 6

    3 Executive summary 8

    4 Company details 11

    About the Company 12

    Sponsors of HDFC Assets ManagementCompany

    13

    Management of HDFC Assets ManagementCompany

    14

    Offices of HDFC assets management companylimited

    17

    5 Product details 24

    6 Future scenario 32

    7 Industry details 33

    Introduction 34

    History of Mutual Fund Industry 36

    Customers Profile of mutual fund industry 40

    Positioning Strategy of mutual fund industry41

    Promotional Tools Employed by various mutualfund companies

    42

    Facts About Mutual Fund 45

    8 Mutual fund 46

    Introduction to Mutual Fund 47

    Mutual Fund Cycle 49

    Critical view about Mutual Fund 50

    Why Investor Needs Mutual Fund 54 Mutual Fund Risk 55

    6

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    7/114

    9 Types of Mutual Fund 58

    10 Structure of Mutual Fund 60

    11 Other various assets management companies details 64

    12 Regulatory Aspects 6713 Research 71

    Purpose of the Research 72

    Research Objective 73

    14 Research Methodology 74

    Research Design 75

    Sources of Data 76

    Sampling Plan 78

    Data Collection Method 80

    15 Data analysis and findings 8116 Findings 92

    17 Limitations 95

    18 Conclusions 97

    19 Recommendations 100

    20 Annexure 103

    21 Glossary 105

    22 List of Table 107

    23 List of Graphs 108

    24 Bibliography 109

    7

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    8/114

    COMPANY

    DETAILS

    8

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    9/114

    About the Company: -

    An HDFC asset Management Company limited is well-established fund house. HDFCAssets Management Company limited is sponsored by Housing Development FinanceCorporation Limited (HDFC) and Standard life investments limited.

    HDFC assets Management Company limited launched its scheme HDFC EQUITYFUND in the year January 1995. Since then it focused on different class of schemesfor many years and launched several innovative products that went to become

    bourgeoning categories in the Indian mutual fund industry.

    Some of these were HDFC GROWTH FUND, HDFC TOP 200 FUND, and HDFC

    BALANCED FUND, HDFC PRUDENCE FUND etc.

    HDFC assets Management Company limited have offices in 29 cities and currentlymanage assets in excess of Rs 36146.67 cores. (May 2007.)

    9

    http://www.hdfcindia.com/http://www.hdfcindia.com/http://www.hdfcindia.com/http://www.hdfcindia.com/
  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    10/114

    Sponsors of HDFC Assets Management Company:-

    Housing Development Finance Corporation Limited (HDFC)

    HDFC was incorporated in 1977 as the first specialized Mortgage Company in India.HDFC provides financial assistance to individuals, corporates and developers for the

    purchase or construction of residential housing. It also provides property relatedservices (e.g. property identification, sales services and valuation), training andconsultancy. Of these activities, housing finance remains the dominant activity.HDFC has a client base of around 9.5 lack borrowers, around 1 million depositors,over 91,000 shareholders and 50,000 deposit agents as at March 31, 2007. HDFC hasraised funds from international agencies such as the World Bank, IFC (Washington),USAID, DEG, ADB and KfW, international syndicated loans, domestic term loansfrom banks and insurance companies, bonds and deposits. HDFC has received thehighest rating for its bonds and deposits program for the twelfth year in succession.HDFC Standard Life Insurance Company Limited, promoted by HDFC was the firstlife insurance company in the private sector to be granted a Certificate of Registration(on October 23, 2000) by the Insurance Regulatory and Development Authority totransact life insurance business in India.

    Standard Life Investments Limited

    The Standard Life Assurance Company was established in 1825 and has considerableexperience in global financial markets. The company was present in the Indian lifeinsurance market from 1847 to 1938 when agencies were set up in Kolkata andMumbai. The company re-entered the Indian market in 1995, when an agreement wassigned with HDFC to launch an insurance joint venture. On April 2006, the Board ofThe Standard Life Assurance Company recommended that it should demutualise andStandard Life plc float on the London Stock Exchange. At a Special General Meetingheld in May voting members overwhelmingly voted in favor of this. The Court of

    Session in Scotland approved this in June and Standard Life plc floated on the LondonStock Exchange on 10 July 2006. Standard Life Investments was launched as an

    10

    http://www.hdfcindia.com/http://www.standardlifeinvestments.com/http://www.hdfcindia.com/http://www.standardlifeinvestments.com/
  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    11/114

    investment management company in 1998. It is a wholly owned subsidiary ofStandard Life Investments (Holdings) Limited, which in turn is a wholly ownedsubsidiary of Standard Life plc. Standard Life Investments is a leading asset

    management company, with approximately US$ 269 billion as at March 30, 2007, ofassets under management. The company operates in the UK, Canada, Hong Kong,China, Korea, Ireland and the USA to ensure it is able to form a truly globalinvestment view. In order to meet the different needs and risk profiles of its clients,Standard Life Investments Limited manages a diverse portfolio covering all of themajor markets world-wide, which includes a range of private and public equities,government and company bonds, property investments and various derivativeinstruments.

    Management of HDFC Assets Management Company:-

    HDFC Trustee Company Limited:

    A company incorporated under the Companies Act, 1956 is the Trustee to the MutualFund vides the Trust deed dated June 8, 2000, as amended from time to time. HDFCTrustee Company Limited is a wholly owned subsidiary of HDFC Limited.

    HDFC Asset Management Company Limited:

    HDFC assets Management Company limited was incorporated under the CompaniesAct, 1956, on December 10, 1999, and were approved to act as an Asset ManagementCompany for the Mutual Fund by SEBI on July 3, 2000. The registered office of theHDFC assets Management Company limited is situated at Ramon House, 3rd Floor,H.T. Parekh Marg, 169, Backbay Reclamation, Church gate, Mumbai - 400 020. Interms of the Investment Management Agreement, the Trustee has appointed HDFCAsset Management Company Limited to manage the Mutual Fund. The paid up

    capital of the HDFC assets Management Company limited is Rs.75.161 crore.

    11

    http://www.hdfcfund.com/aboutus/managementTrusteeShow.jsphttp://www.hdfcfund.com/aboutus/managementAMCShow.jsphttp://www.hdfcfund.com/aboutus/managementTrusteeShow.jsphttp://www.hdfcfund.com/aboutus/managementAMCShow.jsp
  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    12/114

    The present share holding pattern of the HDFC Assets management company is as

    follows:

    Particulars% of the paid up share

    capital

    HDFC 50.10

    Standard Life InvestmentsLimited

    49.90

    The HDFC Assets management company is managing 18 open-ended schemes of the

    Mutual Fund viz. HDFC Growth Fund (HGF), HDFC Balanced Fund (HBF), HDFC

    Income Fund (HIF), HDFC Liquid Fund (HLF), HDFC Tax Plan 2000 (HTP), HDFC

    Children's Gift Fund (HDFC CGF), HDFC Gilt Fund (HGILT), HDFC Short Term

    Plan (HSTP), HDFC Index Fund, HDFC Floating Rate Income Fund (HFRIF), HDFC

    Equity Fund (HEF), HDFC Top 200 Fund, (HT200), HDFC Capital Builder Fund

    (HCBF), HDFC Tax Saver (HTS), HDFC Prudence Fund (HPF), HDFC High Interest

    Fund (HHIF), HDFC Sovereign Gilt Fund (HSGF) and HDFC Cash Management

    Fund (HCMF). HDFC assets Management Company limited is also managing the

    respective Plans of HDFC Fixed Investment Plan, a closed ended Income Scheme.

    12

    http://www.hdfcfund.com/aboutus/standardLifeShow.jsphttp://www.hdfcfund.com/aboutus/standardLifeShow.jsphttp://www.hdfcfund.com/aboutus/standardLifeShow.jsphttp://www.hdfcfund.com/aboutus/standardLifeShow.jsp
  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    13/114

    The HDFC Assets management company has obtained registration from SEBI vide

    Registration No. - PM / INP000000506 dated December 22, 2000 to act as a PortfolioManager under the SEBI (Portfolio Managers) Regulations, 1993.

    The HDFC Assets management company is also providing portfolio management /

    advisory services and such activities are not in conflict with the activities of the

    Mutual Fund

    HDFC assets Management Companys punch line is continuing a

    tradition of trust.

    In Gujarat HDFC assets Management Company is located at Ahmadabad,

    Surat, vadodara, Rajkot.

    HDFC assets Management Company is working from 9:30 a.m. onwards.

    HDFC assets Management Company Have 200 and more distributors in

    Surat.

    HDFC assets Management Company Provide account statements to

    investors according to investors requirement.

    13

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    14/114

    HDFC assets Management Company Provide good services to investors.

    14

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    15/114

    Offices of HDFC ASSETS MANAGEMENTCOMPANY LIMITED

    INVESTOR SERVICE CENTRES/OFFICIAL POINTS OF ACCEPTANCE FOR HDFC MUTUAL

    FUND

    REGISTEREDOFFICE

    HDFC Mutual Fund - Mumbai *

    Ramon House, 3rd Floor,H.T Parekh Marg, 169,

    Backbay Reclamation, Church gateMumbai 400020.

    Andhra Pradesh

    HDFC Mutual Fund - Hyderabad

    6-3-883/7, 2nd Floor,Saphire Square, Somajiguda,

    Hyderabad - 500282.

    Email:[email protected]

    HDFC Mutual Fund - Visakhapatnam

    Ground Floor, Saigopal Arcade,Opp Waltair Club,

    Waltair Main Road, Siripuram,Visakhapatnam - 530003.

    Email:[email protected]

    Bihar

    HDFC Mutual Fund - PatnaRani Plaza Apartment,(Patna X-Ray Clinic),

    Exhibition Road,Patna - 800001.

    Email:[email protected]

    New Delhi

    HDFC Mutual Fund - New Delhi

    4th Floor, Mohan Dev Bldg., 13,Tolstoy Marg, Connaught Place,

    New Delhi - 110001.Email:[email protected]

    15

    mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]
  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    16/114

    Goa

    HDFC Mutual Fund - Goa

    A3, First Floor, Krishna Building,

    Opp. Education Dept,Behind Susheela Building, G.P. Road,Panaji - 403001.

    Email:[email protected]

    Gujarat

    HDFC Mutual Fund - Ahmadabad

    2nd Floor, Megha House,Besides Gruh House,

    Mithakhali Six Roads,Ahmedabad - 380009.

    Email:[email protected]

    HDFC Mutual Fund - Rajkot

    2nd Floor, Shiv Darshan,Dr Radha Krishnan Road,

    5, Jagnath Plot Corner,Rajkot - 360001.

    Email:[email protected]

    HDFC Mutual Fund - Surat

    U1 - U3, Jolly Plaza,Opp Athwa Gate Police Station,

    Athwa Gate,Surat - 395001.

    Email:[email protected]

    HDFC Mutual Fund - Vadodara

    Upper Ground Floor, Gokulesh,R C Dutt Road,

    Vadodara - 390007.Email:[email protected]

    Jharkhand

    HDFC Mutual Fund Jamshedpur

    Gayatri Enclave,2nd Floor, "K Road",

    Bistupur,Jamshedpur - 831001.

    Email:[email protected]

    Karnataka HDFC Mutual Fund Bangalore

    No.114, 1st Floor, Prestige Towers,99 & 100, Residency Road,

    Bangalore - 560025.

    Email:[email protected]

    16

    mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]
  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    17/114

    HDFC Mutual Fund Mangalore

    UG -II, 6 & 7, Upper Ground Floor,

    Maximus Commercial Complex,Light House Hill Road, Opp. KMC,Mangalore - 575001.

    Email:[email protected]

    Kerala

    HDFC Mutual Fund Kochi

    Ground Floor,Cinema Cum Commercial Complex,

    Behind Ravipuram Bus Stop,M.G. Road,

    Kochi - 682016.

    Email:[email protected]

    MadhyaPradesh

    HDFC Mutual Fund Bhopal

    Ranjit Towers,Zone II, 8 MP Nagar,

    Bhopal - 462011.Email:[email protected]

    HDFC Mutual Fund Indore

    M1, M2 & M3, Mezzanine Floor,Sterling Arcade,15 / 3, Race Course Road,

    Indore - 452001.Email:[email protected]

    Maharashtra HDFC Mutual Fund Mumbai

    Mistry Bhavan, 1st Flr, 122,Backbay Reclamation,

    Dinsha Vachha Road, Churchgate,Mumbai - 400020.

    Email:[email protected]

    HDFC Mutual Fund Nagpur

    106-110, Shriram Shyam Towers,2nd Floor, Next to NIT Building,

    Kingsway, Sadar,Nagpur - 440001.

    Email:[email protected]

    HDFC Mutual Fund Nashik

    17

    mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]
  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    18/114

    G- 1 & G-2, "Suyojit Heights",Opp. Rajiv Gandhi Bhavan,

    Sharanpur Road,

    Nashik - 422002.Email:[email protected]

    HDFC Mutual Fund Pune

    HDFC House, 2nd Floor,Shivaji Nagar, University Road,

    Pune - 411005.Email:[email protected]

    Orissa

    HDFC Mutual Fund Bhubaneswar

    2nd Floor, Vinayak 96,Janpath,Bhubaneshwar - 751001.

    Email:[email protected]

    Punjab

    HDFC Mutual Fund Chandigarh

    SCO 375-376,Ground Floor, Sector 35-B,

    Chandigarh - 160022.Email:[email protected]

    HDFC Mutual Fund Ludhiana

    SCO 122,Feroze Gandhi Market,

    Ludhiana - 141001.Email:[email protected]

    Rajasthan

    HDFC Mutual Fund Jaipur

    Moondhra Bhavan,3 Ajmer Rd,

    Jaipur - 302001.Email:[email protected]

    HDFC Mutual Fund Jodhpur

    Gulab Singh Building,11, Chopasani Road,Jodhpur - 342003.

    Email:[email protected]

    Tamil Nadu HDFC Mutual Fund Coimbatore

    1371A, Ground Floor,Nadar Building Trichy Road,

    Coimbatore - 641018.Email:[email protected]

    18

    mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]
  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    19/114

    HDFC Mutual Fund Chennai

    ITC Centre, 1st Floor,

    760 Anna Salai,Chennai - 600002.Email:[email protected]

    Uttar Pradesh

    HDFC Mutual Fund Kanpur

    1st Floor, 16/80 D,Behind SBI Main, Civil Lines,

    Kanpur - 208001.

    Email:[email protected]

    HDFC Mutual Fund Lucknow4 Shahnajaf Road,

    Lucknow - 226001.

    Email:[email protected]

    West Bengal

    HDFC Mutual Fund Kolkata

    Menaka Estate, 1st Floor,3 Red Cross Place,Kolkata - 700001.

    Email:[email protected]

    19

    mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]
  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    20/114

    (Fig no 1- office locations of HDFC Assets Management Company)

    20

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    21/114

    PRODUCT

    DETAILS

    21

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    22/114

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    23/114

    Inception Date: - January 01, 1995

    2. HDFC growth fund:-

    Investment Objective: - The primary investment objective of

    the Scheme is to generate long term capital appreciation from a

    portfolio that is invested predominantly in equity and equityrelated instruments.

    Investment Options: Dividend & Growth Option

    Nature of Scheme: - Open Ended Growth Scheme

    Inception Date: -September 11, 2000

    3. HDFC Top 200 fund:-

    Investment Objective: - To generate long-term capitalappreciation from a portfolio of equity and equity-linkedinstruments primarily drawn from the companies in BSE 200index.

    Investment Options: Dividend & Growth Option

    4. HDFC mid cape opportunity fund;- Investment Objective: - To generate long-term capital

    appreciation from a portfolio that is substantially constituted of

    equity and equity related securities of small and Mid-Cap

    companies.

    Investment Options: Dividend & Growth Option

    Nature of Scheme:- Open Ended Growth Scheme

    Inception Date:- May 07, 2007

    5. HDFC capital builder fund:-

    23

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    24/114

    Investment Objective: - To generate long-term capital

    appreciation from a portfolio that is substantially constituted of

    equity and equity related securities of small and Mid-Capcompanies.

    Investment Options: Dividend & Growth Option

    Nature of Scheme:- Open Ended Growth Scheme

    Inception Date:- February 01, 1994

    6. HDFC core and satellite fund:-

    Investment Objective: - The primary objective of the

    Scheme is to generate capital appreciation through equity

    investment in companies whose shares are quoting at prices

    below their true value.

    Investment Options: Dividend & Growth Option

    Nature of Scheme:- Open Ended Growth Scheme

    Inception Date:- September 17, 2004

    7.HDFC premier multicape fund:-

    Investment Objective: - The primary objective of the Schemeis to generate capital appreciation in the long term throughequity investments by investing in a diversified portfolio ofMid Cap and Large Cap `blue chip` companies.

    Investment Options: Dividend Plan, Growth Plan, The

    Dividend Plan offers Dividend Payout and Reinvestment

    Facility.

    Nature of Scheme: - Open Ended Growth Scheme

    Inception Date: - April 06, 2005

    BALANCED SCHEMES OF HDFC ASSET MANAGEMENT

    COMPANY:-

    1. HDFC balanced fund: -

    24

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    25/114

    Investment Objective: - The primary objective of the

    Scheme is to generate capital appreciation along with current

    income from a combined portfolio of equity and equityrelated and debt and money market instruments.

    Investment Options: Dividend & Growth Option

    Nature of Scheme: - Open Ended balanced fund

    Inception Date: - September 11, 2000

    2. HDFC prudence fund:-

    Investment Objective: - The investment objective of the

    Scheme is to provide periodic returns and capital

    appreciation over a long period of time, from a judicious mix

    of equity and debt investments, with the aim to prevent/

    minimize any capital erosion

    Investment Options: Dividend & Growth Option

    Nature of Scheme: - Open Ended balanced fund

    Inception Date: - February 01, 1994

    3. HDFC short term plan:-

    Investment Objective: - The primary objective of the

    HDFC Short Term Plan is to generate regular income

    through investment in debt securities and money market

    instruments.

    Investment Options: Growth Plan, Dividend Plan. The

    Dividend Plan offers Dividend Payout and Reinvestment

    Facility.

    Nature of Scheme:- Open Ended income fund

    Inception Date: - February 28, 2002

    4. HDFC multi yield fund:-

    25

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    26/114

    Investment Objective: - The primary objective of the

    Scheme is to generate positive returns over medium time

    frame with low risk of capital loss over medium time frame. Investment Options: Growth Plan, Dividend Plan. The

    Dividend Plan offers Dividend Payout and Reinvestment

    Facility.

    Nature of Scheme: - Open Ended income fund

    Inception Date: - September 17, 2004

    DEBT SCHEMES OF HDFC ASSET MANAGEMENT

    COMPANY :-

    1. HDFC Income Fund:-

    Investment Objective: - The primary objective of the Scheme

    is to optimize returns while maintaining a balance of safety,

    yield and liquidity.

    Investment Options: Dividend & Growth Option

    Nature of Scheme: - Open Ended Income Scheme

    Inception Date: - September 11, 2000

    2. HDFC Income Fund: -

    Investment Objective: - The investment objective of HDFC

    High Interest Fund is to generate income by investing in a

    range of debt and money market instruments of various

    maturity dates with a view to maximizing income while

    maintaining the optimum balance of yield, safety and liquidity.

    Investment Options: Dividend & Growth Option

    Nature of Scheme: - Open Ended Income Scheme

    26

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    27/114

    Inception Date: - April 28, 1997

    3. HDFC MF Monthly Income Plan - Short Term Plan:-

    Investment Objective: - The primary objective of Scheme is

    to generate regular returns through investment primarily in

    Debt and Money Market Instruments. The secondary objective

    of the Scheme is to generate long-term capital appreciation by

    investing a portion of the Schemes assets in equity and equity

    related instruments. However, there can be No assurance that

    the investment objective of the Scheme will be achieved.

    Investment Options: Quarterly Dividend Option, Monthly

    Dividend Option, and Growth Plan. The Dividend Plan offers

    Dividend Payout and Reinvestment Facility

    Nature of Scheme: - An open-ended income scheme. Monthly

    income is not assured and is subject to availability of

    distributable surplus

    Inception Date:- December 26, 2003

    4. HDFC MF Monthly Income Plan - Long Term Plan:- Investment Objective: - The primary objective of Scheme is

    to generate regular returns through investment primarily in

    Debt and Money Market Instruments. The secondary objective

    of the Scheme is to generate long-term capital appreciation by

    investing a portion of the Schemes assets in equity and equity

    related instruments. However, there can be no assurance that

    the investment objective of the Scheme will be achieved

    27

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    28/114

    Investment Options: Growth Plan, Quarterly Dividend

    Option, Monthly Dividend Option. The Dividend Plan offers

    Dividend Payout and Reinvestment Facility. Nature of Scheme: - An open-ended income scheme. Monthly

    income is not assured and is subject to availability of

    distributable surplus

    Inception Date: - December 26, 2003

    5. HDFC Floating Rate Income Fund Long Term Plan:-

    Investment Objective: - The primary objective of the Scheme

    is to generate regular income through investment in a portfolio

    comprising substantially of floating rate debt / money market

    instruments, fixed rate debt / money market instruments swapped

    for floating rate returns, and fixed rate debt securities and money

    market instruments.

    Investment Options: Dividend Plan, Growth Plan. The

    Dividend Plan offers Reinvestment Facility only

    Nature of Scheme: - An open-ended income scheme.

    28

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    29/114

    Inception Date: - January 16, 2003

    FUTURE

    29

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    30/114

    SCENARIO

    The asset base will continue to grow at an annual rate of about 35 to 40%

    over the next five year as investors shift their assets from banks and other

    traditional avenues. Some of the older public and private sector players will

    either close shop or be taken over.

    Out of ten public players five will sell out, close down or merge with strongerplayer in three to four years. In the private sector this trend has already started

    with two mergers and one take over. Here too some of them will down their

    shutters in the near future to come.

    But this does not mean that there is no room for other players. The

    market will witness a flurry of new players entering the areas. There will be a

    large no. of offers from various asset management companies in the time to

    come, some big names like Principle, SBI, Fidelity, old mutual etc are looking

    30

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    31/114

    at Indian market seriously. One important reason for it is that most major

    players have presence here and hence these big names would hardly like to get

    left behind.

    The mutual fund industry is awaiting the introduction of derivatives in India as

    this would enable it to hedge its risk and this in turn would be reflected in its

    Net Asset Value (NAV).

    SEBI is working out the norms for enabling the existing mutual fund schemes

    to trade in derivatives. Importantly, many market players have called on the

    Regular to initiate the process immediately, so that the mutual funds can

    implement the changes that are required to trade in Derivatives.

    31

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    32/114

    INDUSTRYDETAILS

    Introduction

    A Mutual Fund is a trust that pools the savings of a number of investors who share a

    common financial goal. The money thus collected is invested by the fund manager in

    different types of securities depending upon the objective of the scheme. These couldrange from shares to debentures to money market instruments. The income earned

    32

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    33/114

    through these investments and the capital appreciations realized by the scheme are

    shared by its unit holders in proportion to the number of units owned by them. Thus a

    Mutual Fund is the most suitable investment for the common man as it offers anopportunity to invest in a diversified, professionally managed portfolio at a relatively

    low cost.

    Anybody with an investible surplus of as little as a few thousand rupees can invest in

    Mutual Funds. Each Mutual Fund scheme has a defined investment objective and

    strategy.

    A Mutual Fund is the ideal investment vehicle for todays complex and modern

    financial scenario. Markets for equity shares, bonds and other fixed income

    instruments, real estate, derivatives and other assets have become mature and

    information driven. Price changes in these assets are driven by global events

    occurring in faraway places. A typical individual is unlikely to have the knowledge,

    skills, inclination and time to keep track of events, understand their implications and

    act speedily. An individual also finds it difficult to keep track of ownership of his

    assets, investments, brokerage dues and bank transactions etc.

    A Mutual Fund is the answer to all these situations. It appoints professionally

    qualified and experienced staff that manages each of these functions on a full time

    basis. The large pool of money collected in the fund allows it to hire such staff at a

    very low cost to each investor.

    33

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    34/114

    In effect, the Mutual Fund vehicle exploits economies of scale in all three areas -

    research, investments and transaction processing. While the concept of individuals

    coming together to invest money collectively is not new, the mutual fund in present

    form is a 20th century phenomenon. In fact, mutual funds gained popularity only after

    the Second World War. Globally, there are thousands of firms offering tens of

    thousands of mutual funds with different investment objectives. Today, Mutual Funds

    collectively manage almost as much as or more money as compared to banks.

    History of Mutual Fund Industry

    34

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    35/114

    The mutual fund industry in India started in 1963 with the formation of Unit Trust of

    India, at the initiative of the Government of India and Reserve Bank of India. The

    history of mutual funds in India can be broadly divided into four distinct phases

    First phase 1964-87(Monopoly of UTI)

    An Act of Parliament established Unit Trust of India (UTI) on 1963. It was set up by

    the Reserve Bank of India and functioned under the Regulatory and administrative

    control of the Reserve Bank of India. In 1978 UTI was de-linked from the RBI and

    the Industrial Development Bank of India (IDBI) took over the regulatory andadministrative control in place of RBI. The first scheme launched by UTI was Unit

    Scheme 1964. At the end of 1988 UTI had Rs.6, 700 crores of assets under

    management.

    Second Phase 1987-93(Entry of Public Sector Funds)

    1987 marked the entry of non- UTI, public sector mutual funds set up by public sector

    banks and Life Insurance Corporation of India (LIC) and General Insurance

    Corporation of India (GIC). SBI Mutual Fund was the first non- UTI Mutual Fund

    established in June 1987 followed by Canbank Mutual Fund (Dec 87), Punjab

    National Bank Mutual Fund (Aug 89), Indian Bank Mutual Fund (Nov 89), Bank of

    India (Jun 90), and Bank of Baroda

    Mutual Fund (Oct 92). LIC established its mutual fund in June 1989 while GIC had

    set up its mutual fund in December 1990.

    At the end of 1993, the mutual fund industry had assets under management of Rs.47,

    004 crores.

    Third Phase 1993-2003

    (Entry of Private Sector Funds)

    35

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    36/114

    With the entry of private sector funds in 1993, a new era started in the Indian mutual

    fund industry, giving the Indian investors a wider choice of fund families. Also, 1993was the year in which the first Mutual Fund Regulations came into being, under

    which all mutual funds, except UTI were to be registered and governed. The erstwhile

    Kothari Pioneer (now merged with Franklin Templeton) was the first private sector

    mutual fund registered in July 1993.

    The 1993 SEBI (Mutual Fund) Regulations were substituted by a more

    comprehensive and revised Mutual Fund Regulations in 1996. The industry now

    functions under the SEBI (Mutual Fund) Regulations 1996.

    The number of mutual fund houses went on increasing, with many foreign mutual

    funds setting up funds in India and also the industry has witnessed several mergers

    and acquisitions. As at the end of January 2003, there were 33 mutual funds with total

    assets of Rs. 1, 21,805 crores. The Unit Trust of India with Rs.44, 541 crores of assets

    under management was way ahead of other mutual funds.

    Forth Phase Since February 2003

    In February 2003, following the repeal of the Unit Trust of India Act 1963 UTI was

    bifurcated into two separate entities. One is the Specified Undertaking of the Unit

    Trust of India with assets under management of Rs.29, 835 crores as at the end of

    January 2003, representing broadly, the assets of US 64 scheme, assured return and

    certain other schemes. The Specified Undertaking of Unit Trust of India, functioning

    under an administrator and under the rules framed by Government of India and does

    not come under the purview of the Mutual Fund Regulations.

    36

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    37/114

    The second is the UTI Mutual Fund Ltd, sponsored by SBI, PNB, BOB and LIC. It is

    registered with SEBI and functions under the Mutual Fund Regulations. With the

    bifurcation of the erstwhile UTI which had in March 2000 more than Rs.76, 000

    crores of assets under management and with the setting up of a UTI Mutual Fund,

    conforming to the SEBI Mutual Fund Regulations, and with recent mergers taking

    place among different private sector funds, the mutual fund industry has entered its

    current phase of consolidation and growth. As at the end of October 31, 2003, there

    were 31 funds, which manage assets of Rs.126726 crores under 386 schemes.

    37

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    38/114

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    39/114

    Customers Profile of mutual fund industry:-

    (Fig no 4.Type of Customer)

    1. While you recommend a financial plan, you also need to understand the

    needs and financial objectives of your customer along with his risk tolerance

    and his expectations from the investments.

    2. Honest and straightforward advice is appreciated. Help your customers make

    the right choice

    3. Advise your customers to start investing early and regularly to help them

    optimize the benefits of the compounding rupee.

    4. Help your investors with the procedures and paper work involved in making

    an investment.

    Treat every customer exclusively. A satisfied customer can give you increased

    business through resale and referrals of other prospective customers

    39

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    40/114

    Positioning Strategy of mutual fund industry:-

    Positioning starts with a product. But positioning is not what you do to a product.

    Positioning is what you do to the mind of the prospect. That is, you position the

    product in the mind of prospect. A companys differentiating and positioning strategy

    must change as the product, market, and competitors change over time. . There

    should be no under positioning, over positioning, confused positioning or

    doubtful positioning.

    Channel of Distribution:-

    In Every asset Management Companys distribution channel played very

    important roles.

    Here assets management companies have distributors like

    Consultants

    Agents

    Distributors

    Advisers

    Broker

    Their role is very important for Assets Management Companys Office.

    40

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    41/114

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    42/114

    NET ASSET VALUE:-

    The Net Asset Value or NAV is a term used to describe the value of an entity's assetsless the value of its liabilities. The term is commonly used in relation to collectiveinvestment schemes. It may also be used as a synonym for thebook value of a firm.

    NAV covers the company's current asset and liability position. Investors mightexpect the company to have large growth prospects, in which case they would be

    prepared to pay more for the company than the NAV suggests.

    The NAV is usually below the market price because the current values of the fundsassets are higher than the historical financial statements used in the NAV calculation.

    CALCULATING NET ASSET VALUE

    Unit capital is the investors subscriptions. In MF it is not treated as a liability.

    Investments made on behalf of the investors are assets side of the balance sheet. There

    are liabilities of short-term nature.

    FUNDS NET ASSET = ASSET LIABILITIES

    NAV = Net AssetsIssued Units

    I.e.NAV= (market value of investments + other accrued income + other assets accrued

    expenses other payables other liabilities)/ (no. Of units outstanding as at the NAV

    date)

    42

    http://en.wiktionary.org/wiki/less#Prepositionhttp://en.wikipedia.org/wiki/Collective_investment_schemehttp://en.wikipedia.org/wiki/Collective_investment_schemehttp://en.wikipedia.org/wiki/Book_valuehttp://en.wikipedia.org/wiki/Financial_statementshttp://en.wiktionary.org/wiki/less#Prepositionhttp://en.wikipedia.org/wiki/Collective_investment_schemehttp://en.wikipedia.org/wiki/Collective_investment_schemehttp://en.wikipedia.org/wiki/Book_valuehttp://en.wikipedia.org/wiki/Financial_statements
  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    43/114

    THE FACTOR AFFECTING THE NAV ARE AS FOLLOWING:

    1. Capital gains or losses on the sale or purchase of investment

    Securities.

    2. Dividend and income earned on the assets

    3. Capital appreciation in the underlying value of the stocks holds in the portfolio

    4. Other assets and liabilities

    5. Number of units sold or purchased

    43

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    44/114

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    45/114

    The truth is, as investors we should always pay attention to our mutual funds

    and continue to monitor them.

    MUTUAL FUND

    45

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    46/114

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    47/114

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    48/114

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    49/114

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    50/114

    You will always have access to up-to-date information on the value of your

    investment in addition to the complete portfolio of investments, the proportion

    allocated to different assets and the fund managers investment strategy.

    FLEXIBILITY

    Through features such as regular investment plans, regular withdrawal plans

    and dividend investment plans, you can systematically invest or withdraw

    funds according to your needs and convenience.

    SEBI REGULATED

    All mutual funds are registered with SEBI and function within the provisions

    and regulations that protect the interests of investors.

    While most investment options provide most of these features, only

    Mutual Funds provide all of these options.

    50

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    51/114

    Limitations

    NO CONTROL OVER COST

    Any investor in a mutual fund has no control over the overall cost of investing.

    He pays investment management fees as long as he remains with fund, albeit in

    return for the professional management and research. Fees are payable even in

    declining stage. A mutual fund investor also pays fund distribution costs, which

    he would not incur in direct investing. However, this shortcoming only means

    that there is a cost to obtain the benefits of mutual fund services.

    NO TAILOR-MADE PORTFOLIOS

    Investors who invest on there own can build their own portfolios of shares and

    bonds and other securities. Investing through funds means he delegates this

    decision to the fund managers. The very high-net-worth individuals or large

    corporate investors may find this to be a constraint in achieving theirobjectives. However, most mutual fund managers help investors overcome this

    constraint by offering families of funds- a large number of different schemes

    within their own management company. An investor can choose form different

    investment plans and construct a portfolio of his own.

    MANAGING A PORTFOLIO OF FUNDS

    51

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    52/114

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    53/114

    Why Investor Needs Mutual Fund

    Mutual funds offer benefits, which are too significant to miss out. Any investment has

    to be judged on the yardstick of return, liquidity and safety. Convenience and tax

    efficiency are the other benchmarks relevant in mutual fund investment. In the

    wonderful game of financial safety and returns are the tows opposite goals and

    investors cannot be nearer to both at the same time. The crux of mutual fund investing

    is averaging the risk.

    Many investors possibly dont know that considering returns alone, many mutual

    funds have outperformed a host of other investment products. Mutual funds have

    historically delivered yields averaging between 9% to 25% over a medium to long

    time frame. The duration is important because like wise, mutual funds return taste

    bitter with the passage of time. Investors should be prepared to lock in their

    investments preferably for 3 years in an income fund and 5 years in an equity funds.

    Liquid funds of course, generate returns even in a short term.

    53

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    54/114

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    55/114

    Risk Return Reward in Mutual Fund

    Liquid Fund

    Short Term

    Fund

    Income Fund

    MIP

    Balance Fund

    Equity Fund

    (Fig no 6: - Risk Return in Mutual Fund)

    This graph shows risk and return impact on various mutual funds. There is a direct

    relationship between risks and return, i.e. schemes with higher risk also have potential

    to provide higher returns.

    55

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    56/114

    TYPES OF

    MUTUAL FUNDS

    56

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    57/114

    Types of Mutual Fund

    There are a wide variety of Mutual Fund schemes that cater to your needs, whatever

    your age, financial position, risk tolerance and return expectation. Whether as the

    foundation of your investment program or as a supplement, Mutual Fund schemes can

    help you meet your financial goals. The different types of Mutual Funds are as

    follows:

    Diversified Equity Mutual Fund Scheme

    A mutual fund scheme that achieves the benefits of diversification by investing in

    the stocks of companies across a large number of sectors. As a result, it minimizes

    the risk of exposure to a single company or sector.

    Sectoral Equity Mutual Fund Scheme

    A mutual fund scheme, which focuses on investments in the equity of companies

    across a limited number of sectors usually one to three.

    Index Funds

    These funds invest in the stocks of companies, which comprise major indices such

    as the BSE Sensex or the S&P CNX Nifty in the same weight age as the

    respective indices.

    Tax Saving Equity Schemes

    Schemes investing predominantly in equity which offer tax rebates to investors

    under specific provisions of the Income Tax Act, 1961 as the Government offers

    tax incentives for investment in specified avenues. E.g. Equity Linked Savings

    Schemes (ELSS). Currently rebate u/s 88 can be availed unto a maximum

    investment of Rs 10,000. A Lock-in of 3 years is mandatory.

    57

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    58/114

    Monthly Income Plan Scheme

    A mutual fund scheme which aims at providing regular income (not necessarily

    monthly, don't get misled by the name) to the unit holder, usually by way of

    dividend, with investments predominantly in debt securities (up to 95%) of

    corporate and the government, to ensure regularity of returns, and having a

    smaller component of equity investments (5% to 15%) to ensure higher return.

    Income schemes

    Debt oriented schemes investing in fixed income securities such as bonds,

    corporate debentures, Government securities and money market instruments.

    Floating-Rate Debt Fund

    A fund comprising of bonds for which the interest rate is adjusted periodically

    according to a predator-mined formula, usually linked to an index.

    Gilt Funds

    These funds invest exclusively in government securities.

    Balanced Funds

    The aim of balanced funds is to provide both growth and regular income as such

    schemes invest both in equities and fixed income securities in the proportion

    indicated in their offer documents. They generally invest 40-60% in equity and

    debt instruments.

    58

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    59/114

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    60/114

    TrusteesTrust is created through the document called Trust deed that is executed by the fund

    sponsor and registered with SEBI. Board of trustees- a body of individuals or a trust

    company-a corporate body may manage the trust cum Mutual Fund. These are

    protector of unit holders interests.2/3 of the trustees will be individuals and will not be

    associated with the sponsors.

    Following are the rights of trustees:

    Approve each of the schemes floated by the assets Management Company.

    Right to request any necessary information from assets Management

    Company.

    Right to take corrective action if they believe that of funds business.

    Right to dismiss the assets Management Company.

    Ensure that any shortfall in net worth of the assets Management Company

    is made up.

    Following are the obligations of trustees:

    Enter in to an investment management agreement with the assets

    Management Company.

    Ensure that the funds transactions are in accordance with the trust

    deed.

    Furnish to SEBI on a half yearly basis, a report on the funds activities.

    60

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    61/114

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    62/114

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    63/114

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    64/114

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    65/114

    3. Joint Ventures - Predominantly Indian

    a. Birla Sun Life Asset Management Pvt. Co. Ltd.

    b. Credit Capital Asset Management Co. Ltd.

    c. DSP Merrill Lynch Fund Managers Limited

    d. First India Asset Management Private Ltd.

    4. Joint Ventures Predominantly Foreign

    a. Alliance Capital Asset Management (India) Pvt. Ltd.

    b. Deutsche Asset Management (India) Pvt. Ltd.

    c. Dundee Investment Management & Research (Pvt.) Ltd.

    d. HSBC Asset Management (India) Private Ltd.

    e. ING Investment Management (India) Pvt. Ltd.

    f. Morgan Stanley Investment Management Pvt. Ltd.

    g. Prudential ICICI Management Co. Ltd.

    h. Sun F & C Asset Management (I) Pvt. Ltd

    I. Templeton Asset Management (India) Pvt. Ltd.

    65

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    66/114

    Regulatory

    Aspects

    66

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    67/114

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    68/114

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    69/114

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    70/114

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    71/114

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    72/114

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    73/114

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    74/114

    RESEARCH

    METHODOLODY

    74

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    75/114

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    76/114

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    77/114

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    78/114

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    79/114

    The following table shows area wise distribution of sample size.

    AREA SAMPLE

    UDHNA 17

    MORABHAGAL 3

    ADAJAN 15

    RANDER ROAD 17

    RALWAY STATIONROAD 5

    PARLE POINT 5

    GHODDOD ROAD 8

    PIPLOD 2MAJURAGATE 2

    RING ROAD 4

    BHAGAL 4

    KATARGAM 4

    VARACHA 2

    CITY LIGHT ROAD 6

    NANPURA 2

    PANDESARA 1

    VED ROAD 1

    PAL 1

    BHESTAN 1TOTAL 100

    79

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    80/114

    Data Collection Method

    This step involves making a very specific plan about how you will conduct

    your research and collect your data.

    1) Surveys & Questionnaires

    Survey The means by which quantitative research is conducted.

    Questionnaire A prepared set of questions designed to generate data

    necessary for accomplishing the objectives of the research project.

    I used survey method for data collection. Information was collected by

    personal interviews through questionnaire.

    Following types of measurement scales were used in the questionnaire.

    Simple category scale: - (Q-2, Q-4, Q-8, Q-9)

    Multiple choice single response scales: - (Q-6)

    Multiple choice multiple response scale:-(Q-1, Q-3, Q-5, Q-7)

    80

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    81/114

    DATA ANALYSIS

    AND

    81

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    82/114

    FINDINGS

    Q-1 which investment avenues are you aware of?

    INVESTMENT AVANUES FREQUENCY PERCENTAGE

    EQUITY/MUTUAL FUND 100 34.36%

    POST OFFICE 94 32.30%

    F.D. 86 29.55%

    OTHERS 11 3.79%

    82

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    83/114

    100

    94

    86

    11

    EQUITY/M.F.

    POST OFFICE

    F.D.

    OTHERS

    (Fig no 9: - Define investments avenues)

    Interpretation: -

    From the above charts we can interpret that awareness of equity/mutual fund, postoffice (NSC, KVP, and PPF), fixed deposits is more compare to others like GOVTISSUED Instrument, GOVT Backed Instrument, Real Estate, gold etc. so HDFCassets Management Company needs to focus more on those investors who are moreinvest in KVP, NSC, PPF and fixed deposits.

    Q-2 do you invests in mutual fund?

    YES NO

    97 3

    83

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    84/114

    3

    97

    0

    20

    40

    60

    80

    100

    120

    YES NO

    PREFERNCE

    NOO

    FPEOPLE

    Series1

    (Fig no 10: - Define investments in mutual fund)

    From the above chart it is getting clear that now a days people are like to invest theirmoney in mutual fund of different assets management company, out of 100 people

    sampled 97 are investing in the mutual fund.

    Q-3 If yes, in which assets class do you want to invest inMutual Fund?

    84

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    85/114

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    86/114

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    87/114

    Management company limited?

    SCHEMES OF HDFCNO OFINVESTOERS

    EQUITY FUND 43

    CAPITAL BUILDER FUND 2

    PRUDENCE FUND 17

    TAX SAVER FUND 35

    CORE AND SATELITE FUND 3

    TOP 200 FUND 16

    BALANCED FUND 1

    GROWTH FUND 16

    OTHERS FUND 5

    NO OF INVESTOERS

    43

    2

    1735

    3

    16

    116 5

    EQUITY FUND CAPITAL BUILDER FUND

    PRUDENCE FUND TAX SAVER FUND

    CORE AND SATELITE FUND TOP 200 FUND

    BALANCED FUND GROWTH FUND

    OTHERS FUND

    (Fig no 13: - Define scheme in which investors invest in HDFC assets

    Management Company)

    From the above chart we can see that in HDFC assets Management CompanysEQUITY FUND maximum number (43) of people are invest. In TAX SAVER FUND35 number of people invests. In both TOP 200 FUND and GROWTH FUND 16numbers of people are invests but in BALANCED FUND, CAPITAL BUILDERFUND, CORE AND SATELITE FUND only 1,2 and 3 people are invest so investorsare not invested in these 3 schemes. In PRUDENCE FUND 17 numbers of people areinvested.

    87

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    88/114

    Q-6 By which medium you invest in HDFC assetsManagement company limited?

    MEDIUM OF INVESTMENT NO OF PEOPLE

    DISTRIBUTOR 8

    BANK 48

    ONLINE 0

    8

    48

    0

    0

    510

    15

    20

    25

    30

    35

    40

    45

    50

    DISTRIBUTOR ONLINE

    MEDIUMS

    NO OF PEOPLE

    NO OF PEOPLE

    (Fig no 14: - Define mediums choose by investors for invest in HDFCassets management company)

    From the above chart its getting cleared that most of the peoples (48) are invest bybank and only 8 peoples are invest by distributors. Nobody invests through online. Sohere HDFC assets Management Company has to provide facility by which investorsinvest their money with out any middle man in mutual fund schemes through online.

    Notes: - here out of 100 responds, 44 responds are not invest in HDFC assetsManagement Company. These responds are not considered in these questions.

    88

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    89/114

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    90/114

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    91/114

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    92/114

    FINDINGS

    92

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    93/114

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    94/114

    HDFC assets Management Company provides EXCELLENT CUSTOMER

    SERVICE.

    Out of the total respondents almost 48 responds are investing through bank,

    only 8 responds investing their money by distributor and nobody invested by

    online.

    The 58% of the respondent were aware about the ongoing NFO of HDFC

    assets management company and 42% were not aware about the ongoing NFO

    of HDFC assets management company.

    In HDFC assets Management Companys EQUITY FUND maximum number

    (43) of people are invested and In TAX SAVER FUND 35 number of people

    are invests.

    94

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    95/114

    LIMITATIONS

    95

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    96/114

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    97/114

    CONCLUSIONS

    97

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    98/114

    Conclusions

    Half of the respondents are investing in different schemes of mutual fund

    companies.

    The investors prefer investing more in banks and post office, which shows that

    investors want security, and assured returns.

    Others than Banks and post office the next preference of investors who go for

    risky preposition in shares and Mutual Funds. That is basically due to

    misconception that Mutual Fund Companies usually invest in equity market,

    which shakes trust of people in Mutual Fund.

    Majority of investors invested in open-ended schemes.

    The awareness level about HDFC assets Management Company is moderate

    but still the awareness should be created because 44% peoples still not invest

    in HDFC assets Management Company.

    98

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    99/114

    As the investor prefers safe investment and want consistent return, they invest

    in debt schemes (22.69%).

    The investors prefer HDFC assets Management Company more because of the

    tax benefit and consistent return.

    Mutual funds are also preferred because of the cost effectiveness and higher

    income by investing in equity schemes.

    The banks mostly make the investments through the agents followed.

    Professional and Business class, which is considered to be the most

    knowledgeable class of the region prefers Mutual Funds less compare to

    service class.

    The time frame of the investment by majority of the investors is open-ended

    schemes in which their money is not locked for 3 to 5 years.

    99

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    100/114

    100

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    101/114

    RECOMMENDATION

    S

    Recommendations

    The company should try to make aware people about their different schemes

    through the road show; seminars and presentation that it is not just equity

    based schemes but also debt and liquid or balanced schemes also promoted by

    company. Company has to put hoardings, banners, pamphlets in that area

    where peoples can watch easily.

    101

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    102/114

    The customers should be made aware that if the time frame of the investment

    is more than 3 years Equity option is the best tool for investing in mutual fund

    by this investors getting good and high returns for their investments.

    The company should be conducting special training and motivation

    Programme for their distributors and also for investors so that they are being

    motivated to work, their quality of performance and contribution in sales is

    maintained.

    Company has to provide application forms and other promotional materials totheir distributors time to time and company has to maintain better relationship

    with their distributors by these they can give good contribution in investments.

    None of responds invest their money in different schemes of company

    By Online, so company has opportunity to launch online services for their

    distributors and retail investors.

    Companys core and satellite fund, balanced fund, capital builder fund are

    preferred by very few investors because this schemes not perform well so

    company has to think about their companies in which they invest investors

    money so they have to change portfolio of investments.

    Most of the people still preferred to invest in post office schemes and fixed

    deposits so company has to focus on these investors.

    102

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    103/114

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    104/114

    ANNEXURE

    Questionnaire

    104

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    105/114

    NAME: -

    ADDRESS: -

    CONTACT NO: (O) (R) (M)

    1) Which investment avenues are you aware of?Equity /Mutual fund

    Post Office (NSC, KVP, PPF)

    Fixed Deposits

    Others

    If others please specify

    2) Do you invest in mutual funds?Yes No

    3) If yes, in which assets class do you want to invest in mutual funds?

    Equity Debt Liquid

    4) Do you invest in HDFC mutual fund?Yes No

    5) If yes, in which scheme would you invest in HDFC MUTUAL FUND?

    Equity

    Capital builder

    Prudence fund

    Tax saver

    Core & satellite

    Top 200 fund

    105

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    106/114

    Balanced fund

    Growth

    Others

    6) By which medium do you invest in HDFC mutual fund scheme?Distributor Bank Online

    7) Why do you prefer investing in HDFC MF?

    Better fund house

    Excellent customer service provider

    Consistent return

    Other

    If other please specify

    8) Which type of product/scheme would you prefer while investing in EquityScheme of HDFC mutual fund?

    Open-ended Close ended

    9) Do you know about on going new fund offers of HDFC AMC?

    Yes No

    Remarks if any other please specifies: -

    Thank you for your time.

    106

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    107/114

    Glossary

    Net Asset Value (NAV)

    Net Asset Value is the market value of the assets of the scheme minus its

    liabilities. The per unit NAV is the net asset value of the scheme divided by the

    number of units outstanding on the Valuation Date.

    Sale Price

    The price you pay when you invest in a scheme. Also called Offer Price. It

    May include a sales load.

    Repurchase Price

    The price at which a close-ended scheme repurchases its units and it may

    Include a back-end load. This is also called Bid Price.

    Redemption Price

    The price at which open-ended schemes repurchase their units and close-

    Ended schemes redeem their units on maturity. These prices are NAV

    Related.

    Repurchase or Back-end Load

    A charge collected by a scheme when it buys backs the units from the unit

    Holders.

    107

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    108/114

    Expense Ratio:

    The Expenses of a scheme include management fees and all the fees associated with

    the scheme's daily operations. Expense Ratio refers to the annual percentage of fund's

    assets that is paid out in expenses and can affect the performance of the scheme.

    Exit Load:

    It is the load charged by the fund when one redeems the units from the fund. Itreduces the price of the units to less than the NAV and is expressed as a percentage of

    NAV.

    Face Value:

    The original issue price of one unit of a scheme, generally Rs 10.

    Lock-in period:

    The cooling period after investment in fresh units during which the investorCannot redeem the units.

    No Load:

    It refers to the fund that does not charge any load for buying or selling its units, i.e.

    the investor can transact at the NAV.

    108

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    109/114

    List of table

    Sr. No. Name of Table Page No.

    1 Offices of HDFC assets management company limited 17

    2 Other various assets management companies details 643 Area wise distribution of sample size. 79

    4 Define investments avenues 82

    5 Define investments in mutual fund 83

    6 Define schemes preferred by investors 84

    7Define investment in HDFC assets managementcompany

    85

    8Define scheme in which investors invest in HDFCassets management company

    86

    9Define medium choose by investors for invest in HDFCassets management company 87

    10 Define PREFENCE CRITERIA of investors 88

    11Define type of product /schemes investors prefer forinvestments.

    89

    12Define awareness level about on going NFO of HDFCassets management company.

    90

    109

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    110/114

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    111/114

    Bibliography

    Books

    Cooper and schinder Research Methodology New Delhi TataMcGraw-Hill Ltd 2001

    Fact sheet of HDFC assets Management Company limited.

    www.hdfcfund.com

    www.amfiindia.com

    www.valuereserchonline.com

    www.moneycontrol.com

    Websites

    111

    http://www.valuereserchonline.com/http://www.valuereserchonline.com/
  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    112/114

    CERTIFICATE

    This is to certify that Mr. Badami Kalpesh D. has satisfactorily completed the project

    work entitled, Mutual fund Awareness in Retail Investors Of HDFC Assets

    management company in SuratBased on the declaration made by the candidate

    and my association as a guide for carrying out this work, I recommended this project

    report for evaluation as a part of the MBA programmer of Veer Narmad South

    Gujarat University.

    Place: _______________

    Date: (Dr. R. S. Shah)

    This project is forwarded for evaluation to the Veer Narmad South Gujarat

    University.

    Place:

    Date: ____________________

    Director of GRIMS

    (Dr. R. S. Shah)

    112

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    113/114

    113

  • 7/29/2019 MARKETING STRATEGY OF -Hdfc Mutual Fund

    114/114