MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner...

79
MARKETING

Transcript of MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner...

Page 1: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

MARKETING

Page 2: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

You are ready to grow!

Page 3: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

Sports & School Picture Day Sales Postcards

• Larger 5X8 Size for impact

• Full Color Fronts

• Gloss Front / Uncoated Backs

for overprinting through a laser

printer.

• Package of 250 = $35.00

• Great to mail to prospective

sports leagues and schools to

try to book their picture days

Marketing & Sales Tools

Page 4: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

School Photo Day INFO Flyers

(With & Without Proceeds)

• 8.5 x 11

• Full Color Front Only

• Uncoated so they can fill in

information with any

pen/pencil. Can

overprint/fill in date of shoot

in blanks on front.

• “With” & “Without” Proceeds

versions

• Package of 500 = $41.00

• Schools send home prior

school picture day and kids

bring back on photo day.

Extra tool to make sure

school info

is correct.

Marketing & Sales Tools

Page 5: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

Marketing Sales & Tools

ViewFirstTM Flyers – Virtual or Regular Group

• 8.5 x 11

• Full Color

• Gloss Front /Blank backs

for overprinting through

laser printers

• Package of 100 = $21.00

• Promotes the advantages

of ViewFirstTM to your

sports teams/leagues.

Page 6: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

Camp Flyers

• 8.5 x 11

• Full Color

• Gloss Front / Uncoated

Backs for overprinting

through a laser printer.

• Space on front for

sticker/overprint company

info

• Package of 100 = $23.60

• Great to target sports

camps in your area to

shoot all their event

photography

Marketing & Sales Tools

Page 7: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

Impact Series & Banner Flyers

• 8.5 x 11

• Full Color

• Gloss Front / Uncoated

Backs for overprinting

through a laser printer.

• Package of 100 = $21.00

• Promote the designs

available on the

panoramic, poster and

banner products

Marketing & Sales Tools

Page 8: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

Marketing & Sales Tools

3 & 4-Panel Brochures

• Full Color, Gloss Paper

• Sports & PreSchool 4-panel Package of

50 = $41.00

• School 3-Panel Package of 50 =

$23.00

Page 9: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

Marketing & Sales Tools

Flyers Sports & School

Presentation Folder Inserts

•Gloss, heavier paper stock

•Package of 50 = $27.00

•Emphasize the company’s

quality services, history &

products.

•Designed to be used with the

Presentation Folders.

Page 10: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

• Branded Promo Items – combs, pens, highlighters, notepads, thank you cards, stickers

• Misc. Marketing Materials • Order via link on bizhub or

http://tssphotography.com/marketingmaterials (or /mm ) • Custom Designs Available

– $60/hour graphic design fee

Marketing & Sales Tools

Page 11: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

Tools for View First

Page 12: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

View First Playbook

• NEW TSS Playbooks: Traditional & Non-Traditional Sports

• 12 – Page Booklets

• 5.5” x 8.5” size

• 50 Books = $129.00 ($2.58 each)

Page 13: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

View First

• Videos

• Traditional Sports

• Non Traditional Sports

Available on TSS

YouTube channel

Page 14: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

View First

• Collection Forms

– Editable School & Sport Data Collection Forms

• Customize the forms with Franchise Name, Web Address, and Phone Number

Page 15: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

View First • Proof Sheets in CORE

– They drive online sales.

– Don’t list all of your products. Say “See more product options online!”

– Generate proofs in CORE for each address collected.

– Or generate for those who have NOT ordered

– How To document on BizHub: Library/Marketing/View First

– Print in your office or at the lab

Page 16: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

View First • Print at the Lab

– Proof Sheets generated from CORE (print to PDF) – Legal 8.5x14 Proofs- $.17 each (per side) – Product code 13020 – Mail Service fees * subject to most current rates from Presort

• $0.041 – Fold, Insert, Meter, Seal • $0.067 – Window Envelope • $0.13-$0.16 – Order Return Envelope • $0.03630 - Presort Service fee (per piece)

– Postage: • $0.384 – Commercial Auto Letter rate

– Total per piece to print, fold, stuff, mail: $.658 – mail service fee & postage +.17 – printed proofs (1 side) $ .828 each (1 sided proof) $.998 each (2 sided proof)

– Other fees may apply

Page 17: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

Mobile & Pre-Order

Page 18: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

Mobile & Pre-Order

• The success of Mobile & Pre-Order will be in the marketing efforts made prior to & on Picture Day!

• We’ve created a number of tools to assist you.

Page 19: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

Mobile & Pre-Order

• Pre-Order Email – Send to parents multiple

times prior to picture day. – examples:

• 2 weeks prior – Subject Line: Crossings Basketball Picture Day is coming January 24, 2015

• 1 week prior – Subject Line: Avoid the lines on picture day – Order Now!

• 1 day prior – Subject Line: Tomorrow’s the day! Save on tax & shipping by ordering today!

Page 20: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

Mobile & Pre-Order

• 12x18 Picture Day Poster

– Display at the event venue

– Encourages Pre-Orders.

• Space to write the Event #, Time, Date & Location

– Order at www.tssphotography.com/mm

Page 21: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

Mobile & Pre-Order

• Parent Pre-Order Flyer

– Editable PDF

• Enter Date of Picture Day

• Enter the Event #

• Available on the Biz hub

Page 22: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

Pre-Order Desktop (graphic)

Page 23: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

Mobile & Pre-Order

• CORE Pre-Order Image

Page 24: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

Mobile & PreOrder

• CORE Mobile Pop-up Marketing Image

– Create Your Own:

• Size: 240px X 335px

– Instructions on how to create a Pop-up in CORE on BizHub.

• Library/Marketing/Mobile Prepay Marketing Tools

Page 25: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

Mobile On-site, Pre-Order

• NEW version

• How To Mobile Order - Retractors (banner only- does not include retractor stand)

– 35”x86”

– $59.34

• Order at www.tssphotography.com/mm

Page 26: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

Mobile On-site, Pre-Order

• A Frames- NEW version

– Use at Picture Day

– Gives instructions on how to place mobile orders.

– Promote payment types

– Order at www.tssphotography.com/mm

Page 27: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

Mobile On-site, Pre-Order

• Display Board Headers

– Use at Picture Day

– Gives instructions on how to place mobile orders.

– Order at www.tssphotography.com/mm

Page 28: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

Mobile On-site, Pre-Order

• Menu Front

– Use at Picture Day

– Replica of Online Offer.

– Default Offers:

• TSS & TSE

• Word Document so you can customize with your offer.

Page 29: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

Mobile On-site, Pre-Order

• Menu Backs

– Gives instructions on how to place mobile orders.

– NEW version for no PIC process

– Available on the Biz hub

Page 30: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

Mobile On-site, Pre-Order

• Participant Information Card (PIC) – Use at Picture Day

– Order at www.tssphotography.com/mm

– Downloadable file to print at office or locally on the Bizhub

– under Marketing> Mobile PrePay Marketing Tools> Participant Information Cards (PIC)

Page 31: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

Mobile & Pre-Order

• Videos – To Parents

• How onsite, mobile ordering it works

– To Leagues • How it works • Parent Testimonials

Page 32: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

CORE branding & messages

Page 33: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

CORE “Welcome” Messages

• Add custom welcome messages to your online offer.

Page 34: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

CORE Welcome Messages

Page 35: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

CORE Welcome Messages

• Use the welcome message to link to an informational video.

Page 36: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

Videos

View First:

Traditional & Non-Traditional

Mobile Videos:

Customers & Leagues

Picture Day Video

(Animated Sports Brochure) Yearbook Selection Video

Page 37: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

Videos

Product Video:

Impact Series Product Video:

Impact Panos

Product Video:

Virtual Groups How ViewFirst Works Video

Page 38: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

Grow your business with Email

Page 39: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

Emails

Page 40: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

Emails

Page 41: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

Pre-header text for emails

• Important text that

shows on phones

and mobile

devices.

• Easy way to

customize your

email!

Page 42: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

Products

Page 43: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

Team Impact

Page 44: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

Impact Panos

Page 45: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

ESPN

• January 1, 2016 per ESPN we will no longer be able to offer any ESPN products!

• March 31, 2016: No longer to legally produce any ESPN products including remakes or reorders.

Page 46: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

Yard Signs • 3 versions

• 24x12- $12.63

• Shipped flat

• Black font by default- but you can use custom font overrides to customize for a school/ team

• Design your own with “photographer created” artwork

Page 47: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

ESPN • March 31, 2016: No

longer to legally produce any ESPN products including remakes or reorders.

• We will route orders for the ESPN products to a NEW look-alike product line.

• But you should still update your offer graphics and descriptions!

Page 48: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

“Co-Brand Prints”

• Upload your own art!!!

• Custom event products

• In TSS & TSU

• Make a H & V!

Page 49: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

“Co-Brand Prints”

Page 50: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

Pennant Banners

• Coming soon

• 10x12 Vinyl pennant

with 2 grommets

• $10 each

Page 51: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

Products for Graduations/ Seniors

Page 52: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

Plaques for Graduations

• 8x10 solid plaque with acrylic

• Black or wood

• Generic grad crest of school logo

• $10.22 each

• Retail for $30-$45

Page 53: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

Plaques for Graduations

Page 54: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

Plaques for Graduations

• 8x10 solid Flush Mount plaques

• Black or wood

• Generic grad crest of school logo

• $10.22 each

Page 55: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

Plaques for Graduation

• Prestige Plaque

• 8x10 solid

• Wood

• Metal plate

• School logo turned to

grey scale

• $16.38

Page 56: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

High Schools & Grads

• Bordered 8x10

“memories” product

• Upload the art we

have created or

create your own

• Art on the Biz Hub

• Regular print price

Page 57: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

Add frames to your Spring offers

Page 58: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

Animated Downloads

• A new standalone product called Animations in Core- $6 each

– Nebula

– Surge

• For the time being all designs will be created in one size: 1920x1080 @ 72dpi

– This is sized for most smart phones and computer screens.

• Animations will be saved as .MP4 files

• Phase 2:

– More designs!

– Animations of Impact products to save on art time & $

– Action panos animations

• Want to be the first?! [email protected]

Page 59: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

Animated downloads for sports

• For sharing

• For social media

• For billboards

• For banquet/ award videos

• For school/ league websites

Page 60: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

Animated downloads for sports

Page 62: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

Animated downloads- email

Page 63: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

Marketing Animated Downloads

Page 64: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

Convention Samples

• You will receive an email with your gift certificate code to select your own sample/ sport

• You will also receive 5 -10x30 Action Sequence Panos mailed directly to you later this week

• Questions? Contact Ashley

[email protected] or ext 141

• Need Grad plaques- contact Ashley for help

Page 65: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

HQOE: We can help

HQOE is available for:

• Sports

• Schools

• Graduations

• Special events

• Races

• Level 2 and Level 3

• Use approved name caller/sequence cards, order forms, proof order

forms & product offerings

• Follow the guide for your event type

Page 66: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

• Data Entry & ID Per Subject • $.55 per graduate pre-scheduled

• $.45 per grad if providing pre-typed data via spreadsheet

• $.65 per grad (unscheduled or mailed)

• Additional Optional Charges • Z-cropping

• Custom offer set up

• Proof or postcard set up

• Cards scanning (If physical cards/order forms are mailed to CCS)

• Late fee (If images & order forms arrive after scheduled date/time)

• Out of sequence forms/cards

• Research

• To get started….contact [email protected]

HQOE Level 3 GRADS What Does it Cost?

Page 67: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

HQOE GRADS

• HQOE grads:

• You will need to use an

approved “reader card” format

or provide an excel doc

• Get the HQOE grad checklist!

• Approved reader cards:

• $38/box of 1,000

• 4 ½ x 6”

Reader Cards

available for

purchase

Page 68: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

HQOE refresher

• Webinars:

– March 4th at 10:00 am

– March 25th at 2:00 pm

• Email [email protected] to register & receive the log in info

• You save money if you schedule your jobs!

• 100s of full-service events this year

• 98.3% of “scheduled” jobs processed in 48 hours or less

Page 69: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

Listen 360

Page 70: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

Listen 360

• A powerful tool

• NPS scale

• 30% NPS min

goal

• 20% response

rate

• Learn what is

happening

• Make

adjustments

before the next

shoot

• Win life-long

customers

Page 71: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

Listen 360

• Respond to your customers

• You can stop further

problems from happening

• You can turn upset

customers into advocates!

• You can reward staff!

• You can have valuable info

to share with future clients

Page 72: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

Listen 360

• Watch for patterns

• Good & Bad

• The voice of the

customer

Page 73: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

Listen 360

Page 74: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

Listen 360 • The voice of the

customer

• Watch for patterns

• Good & Bad

• We know that

sometimes your

customers are

wrong or out-of-

touch

Page 75: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

Listen 360

• We highly suggest that you use the Listen360 program

• But it’s WORSE to ask for feedback and not respond than to ask for nothing at all

• Opt out period- you will receive a notice

• Opt-out by March 7, 2016

• Participate by market-type

– TSS, TSE, TSU

Page 76: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional
Page 77: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

Collecting emails is key!!

Page 78: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

• Sample School:

• Retail Sales collected: $13,020.25

• 47% ordered so far…. 278 out of 592

• Average Order $46.83

• Fall Sales are higher than Spring sales

• Spring sales can be good with Mother’s Day and

Father’s Day!

• Sales are higher with emails!

Page 79: MARKETING · shoot all their event photography Marketing & Sales Tools . Impact Series & Banner Flyers • 8.5 x 11 • Full Color ... View First Playbook • NEW TSS Playbooks: Traditional

Thank You!