Marketing Online Max Ramaciotti
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Transcript of Marketing Online Max Ramaciotti
Lezione 1
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Timing ExcelLesson 1Introduction, scope, key concepts
Me
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Me
Me online
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Maxrama
You
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You
You: sharing info
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YOU
Where are you from?
What you want to became?
What do you think about WEB & FASHION
You
The Course
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The Course
The Course: HOW
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The Course - HOW
HOW
Understand Theory
Discover Best practice
Discuss results
ElaborateIdeas
Content selected by me
Your discovery
My selection
Your research
Your Virtual company
The Course: WHAT
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The Course - WHAT
WHAT
The Analysis
Define the Goals
The Web Site
Social networksHow promotion and ADV change
Writing Online
Ecommerce
How to brief a supplier
The Course: Digital Ecosystem
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The Course: Digital Ecosystem
ABOUT THE DIGITAL ECOSYSTEMAs in the natural world, there are several ecosystems which have some species in common, others which are similar having followed a process of adaptation to local conditions, and others which are endogenous.
A "digital ecosystem" has been developing around us, going far beyond the desktop and quickly spreading through every type of device available.
"An ecosystem is a system whose members benefit from each other's participation via symbiotic relationships (positive sum relationships)." as for the digital ecosystem, it is a "digital environment" populated by "digital species" which can be software components, applications, online services, information, business models, etc.
As in the natural world, there are several ecosystems which have some species in common, others which are similar having followed a process of adaptation to local conditions, and others which are endogenous. Now in the digital ecosystem, you will be able to see the new digital species that are emerging and which will help cleanse the ecosystem, bringing back the power to the user.
The Course: Digital ecosystem (online)
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The Course - WHAT
http://blog.dtdigital.com.au/insight/post/the-first-steps-in-making-your-business-social-online_25/
The Course: Digital ecosystem
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The Course - WHAT
http://en.wikipedia.org/wiki/Digital_ecosystem
Digital Ecosystems Definitions
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The Course - WHAT
Digital Business Ecosystems (DBEs) defined
The DBE website defines a DBE as the enabling technologies and the paradigms supporting Regional Growth and Innovation in Business Ecosystems mainly composed by SMEs.
It goes on to elaborate that….
A natural life ecosystem is defined as a biological community of interacting organisms plus their physical environment. In the same way, a business ecosystem is "the network of buyers, suppliers and makers of related products or services” plus the socio-economic environment, including the institutional and regulatory framework.
A digital ecosystem is a self-organising digital infrastructure aimed at creating a digital environment for networked organisations that supports the cooperation, the knowledge sharing, the development of open and adaptive technologies and evolutionary business models.
The digital ecosystem approach transposes the concepts to the digital world, reproducing the desiderable mechanisms of natural ecosystems. As several interacting natural ecosystems exist, several digital ecosystems exists due to differentiation and the development of endemic product and services tailored to specific local needs.
A digital ecosystem results from the combination of :1) the free digital ecosystem knowledge- and service-oriented infrastructure, as a public common resource ; 2) the digital components, services and the formalised knowledge which "populate" such infrastructure .
A digital ecosystem means to be the ICT-enabling technology for business ecosystems based on the dynamic and amorphous interaction among a multiplicity of small organisations.
Business Ecosystem + Digital Ecosystem = ( Innovation Ecosystems or Digital Business Ecosystem )
A Digital Business Ecosytem or Innovation Ecosystem results from the structurally coupled and co-evolving digital ecosystem and business ecosystem. A network of digital ecosystems, will offer opportunities of participation in the global economy to SMEs and to less developed or remote areas. These new forms of dynamic business interactions and global co-operation among organisations and business communities, enabled by digital ecosystem technologies, are deemed to foster local economic growth. This will preserve local knowledge, culture and identity and contribute to overcome the digital divide.
Download the DBE book (240 pages)Check the Table of Contents
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The Course: WHY
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The Course - WHY
WHYDevelop skills
Orientation
Analysis
Evaluation Strategy design
Engagement
Brief
Marketing & Marketing Online
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1. Segmentation,
2. Targeting,
3. Positioning,
4. Differentiation,
5. Marketing-Mix (Product, Price, Place, Promotion),
6. Selling,
7. Brand,
8. Service,
9. Process
Traditional Marketing
1. Communitization,
2. Confirming,
3. Clarifying,
4. Coding,
5. Crowd-Combo (Co-Creation, Currency, Communal Activation,
Conversation),
6. Commercialization,
7. Character,
8. Caring,
9. Collaboration
New Wave Marketing
http://www.bobmarketing.com/new-wave-marketing/
Your Company
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Your Company
Your company
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Your Company
Goal
Apply theory
Select best practice
Produce ideas
To do
Create a group
Define Company Highligts
Define company goal
Your Company
Your Company
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Your Company: Higligts
1. Define the segment
Haute couture
The luxury segment
Affordable luxury
Mainstream brands
Discount brands
is the most expensive and exclusive of all four segments. It is occupied by only a handful of companies that produce custom-made clothing for the world's wealthiest individuals.
is a step down in terms of quality and price, but still serves a wealthy clientele.
targets "aspirational" consumers, those who are not rich enough to afford luxury brands but will accept lower-priced alternatives.
The goal is mass appeal; they sacrifice an air of exclusivity for popularity.
cater to low-income consumers.
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http://www.wikinvest.com/industry/Fashion
Haute Couture:Synonymous with “high fashion,” haute couture is a derivative of the French term “high sewing.” In France, the label “haute couture” is a protected designation. Designers, who attain this elusive and oft coveted title, produce custom-made clothing for the worldʼs most influential and wealthiest.
Luxury:Pret-a-Porter or “Ready to Wear” is one-step down from Haute Couture relative to price and exclusivity, but still serves a discerning and well to do client.
Contemporary:This fashion forward segment presents mid-priced fashions both fashion forward and quality driven. Oftentimes, these designers interpret fashions from the couture houses, making these fashions readily accessible.
Fast Fashion:Quickly produced product in a cost efficient manner, delivering “high fashion looking” garments, at the lowest price possible. Relates to the manner of which items from the runway manufactured predominantly overseas with an extremely efficient turnaround.
Discount:Usually looked at loss leaders, have quickly adapted to the fast fashion concepts leveraging their consumerʼs buying power and reputation to fashion exclusive designer collections.
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http://thecurvyfashionista.mariedenee.com/2009/12/understanding-the-new-segments-within-plus-size-fashion/
Your Company
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Your Company: Higligts
2. Define the offer
Offer
Products
Services
Markets
Your Company
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Your Company: Higligts
3. Define the goals
Goals Introduce ecommerceRelaunch the brand
InternationalisationLaunch a new line for young
Brand extension in another industry
Principles
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Some principles
Cluetrain manifesto
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the cluetrain manifesto
The Cluetrain Manifesto - 1999
Most corporations, on the other hand, only know how to talk in the soothing, humorless monotone of the mission statement, marketing brochure, and your-call-is-important-to-us busy signal. Same old tone, same old lies. No wonder networked markets have no respect for companies unable or unwilling to speak as they do.
But learning to speak in a human voice is not some trick, nor will corporations convince us they are human with lip service about "listening to customers." They will only sound human when they empower real human beings to speak on their behalf.
These markets are conversations. Their members communicate in language that is natural, open, honest, direct, funny and often shocking. Whether explaining or complaining, joking or serious, the human voice is unmistakably genuine. It can't be faked.
A powerful global conversation has begun. Through the Internet, people are discovering and inventing new ways to share relevant knowledge with blinding speed. As a direct result, markets are getting smarter—and getting smarter faster than most companies.
Web 2.0
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In the opening talk of the first Web 2.0 conference (October 2004), O'Reilly and John Battelle summarized what they saw as the themes of Web 2.0. They argued that the web had become a platform, with software above the level of a single device, leveraging the power of the "Long Tail", and with data as a driving force. According to O'Reilly and Battelle, an architecture of participation where users can contribute website content creates network effects.
http://oreilly.com/web2/archive/what-is-web-20.html
Il contenuto
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How Web Content changes
Five Mutable Laws
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The Five Mutable Laws of Web Marketing
The Law of the Dead End StreetThe first law goes like this: Setting up a website is like building a storefront on a dead-end street. If you want any shoppers, you must give them a reason to come.
The Law of Giving and SellingAn important element of Web culture is "free stuff." The Law of Giving and Selling says: Attract visitors to your site by giving away something free, and then try to sell something additional to those who visit.
The Law of TrustAssuming your products or services are priced competitively and are of good quality, your most significant sales barrier is trust. Trust is the essential lubricant of Web business; without trust, business grinds to a halt.
The Law of Pull and PushThe Fourth Mutable Law of Web marketing is: Pull people to your site by your attractive content, then push quality information to them regularly via e-mail.
The Law of the NicheThe Law of the Niche is last but not least. Let me state it this way: Big businesses like Amazon.com and Wal-Mart have the money and clout to "own" whole segments of the marketplace. Small businesses succeed by finding niches that are either unfilled or only partially filled, and filling them with excellence.
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The Five Mutable Laws of Web Marketing, by Dr. Ralph F. Wilson
15 Princicples
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15 Principles of Internet Marketing | Internet Marketing Strategy:
Conversation Marketing
15 Principles of Internet Marketing, Conversation Marketing
No one's lives depend on what we do.But people's livelihoods do. So take your work seriously, and take pride in it.75% of your audience uses a search engine to find you. Get used to it. All the banners and 'viral' marketing on earth won't come close to results produced by a top 5 ranking for a relevant phrase.But, a broad base is better. Don't rely on just one marketing vehicle. Build a complete internet marketing strategy that includes, at a minimum, paid search, organic search, e-mail and online PR.Never underestimate the power of an angry customer.Never underestimate the power of a happy customer.Pretty is great. Easy is better.You're not the customer.Karma exists. Treat customers and prospective customers with respect, and they'll reciprocate. Spam them, annoy them, and lie to them, and they'll retaliate.Risk is necessary.Risk without measurement is suicide. Analytics are a must.IT is not marketing. Don't make them run the web site. It's not fair to anyone.A web site does not equal an internet marketing strategy.Plan, but adapt. Don't be stubborn. Listen to what your customers tell you in their response.All marketing has a message. What's yours?
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@Home
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@ Home
Untitled
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@homeLesson 1
TaskDefine details of Your Company
DeliverableYour expectation on the course
Your companyShall contain:
A company name
Segment
Offer
Goals
A presentation that will be done in class
your expectationbulletted list
Your Homework