Marketing from the Front Desk (Educator: Paul LeoGrande)
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Transcript of Marketing from the Front Desk (Educator: Paul LeoGrande)
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Marketing From the Front Deskwith Paul LeoGrande
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Paul LeoGrandeSenior Business Support SpecialistMillennium Systems International
YOUR PRESENTER
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TOPICS COVERED
GARBAGE IN – GARBAGE OUTKNOW THE OPTIONS
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Garbage In -
GARBAGE OUT
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Garbage In – Garbage Out
Do’s and Don’ts
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Garbage In – Garbage Out
The Don’ts
Don’t Spam them with
Excess Messages Don’t Ignore
Customer Feedback
Don’t Always Use
the Same Strategy
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Garbage In – Garbage Out
The Do’s
DO Think About Your Focus and
Target Market
DO Answer Clients
Questions and Address
Issues
DO Stand Out
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Garbage In – Garbage Out
Client Information
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Garbage In – Garbage Out
Client Information
Duplicate Clients
Collect ALL the Data Possible
Get Creative!
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Garbage In – Garbage Out
Social Media
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Garbage In – Garbage Out
Social Media
What Social Media
Platforms Does the Business
Use?
Last Minute Openings
on the Book
Opportunities to Discount Services on Social Media
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Garbage In – Garbage Out
See Something, Say Something
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Garbage In – Garbage Out
See Something, Say Something
The Real Time
Monitoring Station Look At the
Book for Next Week
Don’t Be Afraid to
Make Suggestions
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Know
THE OPTIONS
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Know the Options
Constant Contact
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Know the Options
Demand Force
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Know the Options
Web Openings
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Know the Options
Upside Wireless
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Know the Options
Automated Marketing
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Know the Options
Online Booking Promotions
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RECAP
GARBAGE IN – GARBAGE OUTKNOW THE OPTIONS
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LIVE CUBE AD
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THANK YOU
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