Marketing and Technology Go Hand-in Hand, But Where are They Going?

22
Marketing and Technology Go Hand-in Hand, But Where are They Going? Ad Club Cindy Herrmann Mogul Marketing

Transcript of Marketing and Technology Go Hand-in Hand, But Where are They Going?

Marketing and Technology Go Hand-in Hand, But Where are

They Going?

Ad ClubCindy Herrmann

Mogul Marketing

About Cindy Herrmann

Cindy Herrmann is a partner in Mogul Marketing in East Chatham.

Mogul Marketing specializes in integrated social networking and web design, case studies, photography and video.

Cindy is on the board of the Capital Area Technology Association.

How We Consume Data is Changing

PCs:500M ios: 175M+ Droid 250M+ Tablets 75M+

The way we work is changing

Mobile technologies Cloud computing Collaborative technologies, workflow

The Buzz Email Marketing Works Integrated Web Marketing Growth of Content Marketing Spectacular Growth of iPads, Macs Prevalence of Google Analytics Consumerization of IT Employee Empowerment Gamification

Email Marketing Works

Best way to reach consumers and business online

Segment lists, targeted message Use as foundation of integrated web

marketing campaign

Integrated Marketing

Your corporate web site is no longer your sole presence point

Want to be relevant to customers and prospects where they go

Consider dynamically assembling web site content from social data (Thomson Reuters)

Integrated Marketing – web site

Integrated Web Marketing – best results

Attraction SEO, blogs, ads, social networking Where’s my audience?

Retention Put like us, follow us at top of home page Email, print, web site, mobile

Integrated Web Marketing – best results

The more tactics and channels used, the greater ROI

Spend a greater % of budget on content marketing

Tailor content to different market segments

Higher ups buy in Challenge: lack of experience

Source: MarketingProfs and Content Marketing Institute

Biggest increase in adoption:

• research reports

• videos

• mobile content

• virtual conferences

Source: MarketingProfs and Content Marketing Institute

•5 social media channels used on average

•Challenge: often blocked

•Larger companies use more tactics

•Smaller companies, <10 employees, spend more on content marketing, 42% of budget

Content Marketing is being used to achieve organizational goals

Brand awareness Customer acquisition Lead generation Customer retention/ loyalty Thought leadership

Integrated web marketing – Content Strategy

Identify customer pain points, biggest problems, big issues Survey to find out

Find keywords using Google Adwords keyword tool, conversation starters

Examples: What are QR codes? What is cloud computing?

Stay on theme for a while Search

Integrated web marketing – Define Success

Spectacular Growth of iPads, Macs

65% of US CEOs have an iPad 30% of readers of Fine Woodworking have

an iPad and use it in their shop Most companies just do apps for ios In post-PC era, work is not a place you go,

it is a thing you do

Prevalence of Google Analytics

It has gotten a lot better The Dashboard interface was in all kinds

of products

Consumerization of IT

Employee Empowerment

Attacking silos Internal social media systems

Salesforce chatter, Yannex Games, anything fun (from Foreign

Affairs!) Ask employees to help innovate

Gamification

AXA/Equitable life insurance sales were way down Goal: education Pass it on! http://www.axa-equitable.com/life-insurance/life-game.html

As we play, we learn Games adjust as we play Need trial and error to learn

Thank you!

Feel free to reach out for more information, or to have me speak.

Cindy Herrmann

Mogul Marketing

(518) 794-7483

[email protected]

blog.mogulmarketing.com

Twitter: wiebwieb