Market Share and sales - Welwyn Hatfield Consortium · A Level Business •Likely that you •will...

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Business Studies Mr Moore

Transcript of Market Share and sales - Welwyn Hatfield Consortium · A Level Business •Likely that you •will...

Page 1: Market Share and sales - Welwyn Hatfield Consortium · A Level Business •Likely that you •will have a member of your family who work is in a business •will work in a business

Business Studies

Mr Moore

Page 2: Market Share and sales - Welwyn Hatfield Consortium · A Level Business •Likely that you •will have a member of your family who work is in a business •will work in a business

What is a business?

Look at the following list of businesses

Match the products with each business

With a partner consider 3 other things that one of

these businesses does ………

Page 3: Market Share and sales - Welwyn Hatfield Consortium · A Level Business •Likely that you •will have a member of your family who work is in a business •will work in a business

A Level Business Studies

• Course consists of 4 sections 1& 2 in year 12; 3&4 in

year 13.

1) Marketing and People in Business

2) Business Finance

3) Business Decisions and Strategy

4) Global Business

Page 4: Market Share and sales - Welwyn Hatfield Consortium · A Level Business •Likely that you •will have a member of your family who work is in a business •will work in a business

A Level Business

• Likely that you

• will have a member of your family who work is in a business

• will work in a business in a part time role in the next 2 years

• will get involved in an enrichment activity which requires you

to work with or for a business organisation

• will ultimately work for a business or have your own business.

Page 5: Market Share and sales - Welwyn Hatfield Consortium · A Level Business •Likely that you •will have a member of your family who work is in a business •will work in a business

A Business Assessment

• How you will be assessed.

• At the end of year 13 – 3 examinations

• Exam 1 Markets People and Global Business 2 hours 35%

• Exam 2 Business Decisions and Strategies 2 hours 35%

• Exam 3 Local National and Global Business 2 hours 30%

Page 6: Market Share and sales - Welwyn Hatfield Consortium · A Level Business •Likely that you •will have a member of your family who work is in a business •will work in a business

What other things do businesses do?

With a partner consider 3 other things that one of

these businesses does ………

Page 7: Market Share and sales - Welwyn Hatfield Consortium · A Level Business •Likely that you •will have a member of your family who work is in a business •will work in a business

What is a business?

• Provides products

• Makes money

• Creates jobs

• Creates new opportunities/ideas

• Creates wealth

• Creates skills

• Creates a community

Page 8: Market Share and sales - Welwyn Hatfield Consortium · A Level Business •Likely that you •will have a member of your family who work is in a business •will work in a business

Types of business ownership

• In order to fully understand and write about business at A level

there is a need to understand the structure of business

• This focuses on how the business is owned.

• Look at 2 main types of ownership

- Sole traders

- Partnerships

Page 9: Market Share and sales - Welwyn Hatfield Consortium · A Level Business •Likely that you •will have a member of your family who work is in a business •will work in a business

Sole trader

• Someone who owns their own business

• Most businesses in the UK – 80%

• Therefore very important to the success of the UK

economy

• Have a closer look.

Page 10: Market Share and sales - Welwyn Hatfield Consortium · A Level Business •Likely that you •will have a member of your family who work is in a business •will work in a business

Business objectives

• Main objective of a business is making a profit

• Profit is one of several objectives of a business

• Working out profit exercise

• Uses of profit

Page 11: Market Share and sales - Welwyn Hatfield Consortium · A Level Business •Likely that you •will have a member of your family who work is in a business •will work in a business

Business ownership – Partnerships

• Partnerships - more than one owner and often seen as a form of

progression for business ownership.

• Closer look…….

Page 12: Market Share and sales - Welwyn Hatfield Consortium · A Level Business •Likely that you •will have a member of your family who work is in a business •will work in a business

Markets

Markets: what is a market and how do

they operate.

Page 13: Market Share and sales - Welwyn Hatfield Consortium · A Level Business •Likely that you •will have a member of your family who work is in a business •will work in a business

What is a market?

• A market is a place where buyers and sellers are brought together

• Don’t have to be physically together – may never see each other.

A sale of a good or a service – is ‘offered at a price’ and is

‘accepted if bought by a buyer.

Markets can be described as ‘planned’ or ‘free’- planned means they

are controlled by the government and free means they are

Page 14: Market Share and sales - Welwyn Hatfield Consortium · A Level Business •Likely that you •will have a member of your family who work is in a business •will work in a business

What is a market?

Markets can be described as ‘planned’ or ‘free’- planned means they

are controlled by the government and free means they are not.

The government plan what markets we need to live day to day eg

how many schools do we need – Education Market

Free Markets are controlled by businesses and customers in terms

of forces of ‘supply and demand’

Page 15: Market Share and sales - Welwyn Hatfield Consortium · A Level Business •Likely that you •will have a member of your family who work is in a business •will work in a business

What is a market?

Markets can have only one supplier of a product – Monopoly

BUT most markets have lots of suppliers who sell similar types of

products

In markets with lots of businesses selling similar types of products

there is ‘competition.

Page 16: Market Share and sales - Welwyn Hatfield Consortium · A Level Business •Likely that you •will have a member of your family who work is in a business •will work in a business

Market Differentiation

• Businesses that sell the same types of products have to

differentiate themselves from their rivals

• Differentiation can be done in range of ways – easy to identify

but difficult to do.

• Price – obvious but can have a harmful effect on profits if they

are lower

• Products – style of product can be adjusted to appeal to a

particular target group.

Page 17: Market Share and sales - Welwyn Hatfield Consortium · A Level Business •Likely that you •will have a member of your family who work is in a business •will work in a business

Task Market differentiation

• Look at the sheet of well known brands

• Match them in terms of which ones compete against each other – ‘Brand

Match’

• Using bullet points explain how these brands differentiate themselves from

each other.

• Obvious points Corporate colours slogans etc

• And less obvious points Finer details Product design etc.

Page 18: Market Share and sales - Welwyn Hatfield Consortium · A Level Business •Likely that you •will have a member of your family who work is in a business •will work in a business

Without Market Differentiation

• Customer can find it difficult to identify the business – lack of brand identity

can be a major problem for the short term survival of a new brand.

• The least dominant business amongst similar business may fail – customers

don’t see the point as it offers nothing new.

• Indeed some customers dislike copycats!

• Lack of clear choice for customers

• So it is important..particularly for business offering a tangible product..

Page 19: Market Share and sales - Welwyn Hatfield Consortium · A Level Business •Likely that you •will have a member of your family who work is in a business •will work in a business

Niche market

• Niche Market or Niche products are specialist products

• Characterised by :

• Products are relatively scarce or unique due to the materials used

• Products or service is relatively unique due to the skills or knowledge of the

workforce

• Market is difficult to penetrate by new companies – without appropriate

knowledge skills or finance.

Page 20: Market Share and sales - Welwyn Hatfield Consortium · A Level Business •Likely that you •will have a member of your family who work is in a business •will work in a business

Market Share and sales

To understand Market Share – how to

calculate and interpret Market share

Page 21: Market Share and sales - Welwyn Hatfield Consortium · A Level Business •Likely that you •will have a member of your family who work is in a business •will work in a business

What is Market share

• Market share is the number of customers that visit and purchase

from a particular business, in relation to the total number of

customers who visit that particular type of business.

• e.g. Tesco have a share of all the customers who visit food

retailers

• Next have a market share of all customers who visit clothes shops

• Debenhams have a market share for all customers to department

stores.

Page 22: Market Share and sales - Welwyn Hatfield Consortium · A Level Business •Likely that you •will have a member of your family who work is in a business •will work in a business

Calculating Market Share

In order to calculate Market share of a business you need to know

- The total value of the market

- The value of sales of a business

- Market share is a percentage

- = Value of sales/ Total sales value of market x100 = %

Page 23: Market Share and sales - Welwyn Hatfield Consortium · A Level Business •Likely that you •will have a member of your family who work is in a business •will work in a business

Market share in Food retailers

Page 24: Market Share and sales - Welwyn Hatfield Consortium · A Level Business •Likely that you •will have a member of your family who work is in a business •will work in a business

Relationship between share and sales

• Having a high market share is good but not a guarantee of success.

• It is possible to have:

• A high market share with declining sales eg Tesco

• High sales but unable to gain a greater share of the market – Fast food outlets trying new products

• Therefore Market share and sales must be looked at carefully.

Page 25: Market Share and sales - Welwyn Hatfield Consortium · A Level Business •Likely that you •will have a member of your family who work is in a business •will work in a business

What happens with Market share data

• Market share is more important than sales as it will indicate the growth

or decline in popularity of the business

• Decreasing Market Share should make a business look at its strategy - Tesco

• Rapid decline is an obvious problem

• But so can rapid growth. Why? Think of a small business trying to grow

rapidly.

• Who watches for rapid growth of market share – how can a business suffer?

Page 26: Market Share and sales - Welwyn Hatfield Consortium · A Level Business •Likely that you •will have a member of your family who work is in a business •will work in a business

Growth of Market Share

• Rapid growth can be a problem for a number of reasons

• Need for more staff

• Need for more shops and space

• Need for more equipment

• Need for loyal customers

• Too successful and can make the business appear too dominant

Page 27: Market Share and sales - Welwyn Hatfield Consortium · A Level Business •Likely that you •will have a member of your family who work is in a business •will work in a business

Markets in UK

To understand how markets are changing in the UK

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Changing nature of Markets in UK

• Markets in the UK are dynamic and are constantly changing.

• Markets are influenced by a range of factors – eg society technology and

laws.

• Brainstorm: Can you think of products that have been significantly change

by each of these factors

• 1 A change in the law

• 2 A change in technology and 3 A change in society.

Page 29: Market Share and sales - Welwyn Hatfield Consortium · A Level Business •Likely that you •will have a member of your family who work is in a business •will work in a business

Internet Marketing

• Defn: Marketing activities that businesses perform on line.

• Marketing online has increased significantly over the last 5 years.

• Internet marketing has changed how companies access customers and sell

their products –

• The Internet has changed how consumers shop for their products

• Traditional markets have become more ‘open’ and competition has changed

Page 30: Market Share and sales - Welwyn Hatfield Consortium · A Level Business •Likely that you •will have a member of your family who work is in a business •will work in a business

Advantages of Internet Companies

• Lower start up costs and running costs

• Can be run from a central location – Amazon UK in Northampton

• Lower running costs in terms of floor space means it is cheaper to store products. It is therefore economically cheaper for a business like Amazon to store and supply more products (the long tail effect) than a shop in town selling similar products.

• Make it easy to enter a market – no need for a shop but you need to reach the customer.

Page 31: Market Share and sales - Welwyn Hatfield Consortium · A Level Business •Likely that you •will have a member of your family who work is in a business •will work in a business

Internet Marketing

• On line retailing or e-tailing has seen many shops recognise the importance of having an on line presence.

• It was questioned at one point whether shops would survive – they have, but their role is very different.

• Today Shops act as ‘showrooms’ for many businesses.

• Many large busiensses that have a strong position in a market have been forced to rethink their strategy as the internet has lowered the entry barriers to new entrants and increased competition.

Page 32: Market Share and sales - Welwyn Hatfield Consortium · A Level Business •Likely that you •will have a member of your family who work is in a business •will work in a business

Task How the internet has changed Markets?

• Create a 1 page presentation – giving specific examples of companies (other than Supermarkets) to illustrate each of the 4 points listed below. Include

• A business which has changed its product range

• A business which frequently changes their prices in response to the level of demand

• A business that uses personalised promotion to connect with customers

• A business that has both a presence on the Internet and on the high street. (not a supermarket)

Page 33: Market Share and sales - Welwyn Hatfield Consortium · A Level Business •Likely that you •will have a member of your family who work is in a business •will work in a business

Other impacts of Internet Marketing

• Effectiveness of TV advertising has been questioned for some time.

• New ways needed to reach new audiences have therefore been required

• Small companies can often struggle on the internet.

• Big companies recognise the power of the internet in terms of is directness

and opportunity to reach individual customers

• Use of Social Media is considered to be core element of many companies

marketing strategies – helping to connect with individuals (valued and loyal)

Page 34: Market Share and sales - Welwyn Hatfield Consortium · A Level Business •Likely that you •will have a member of your family who work is in a business •will work in a business

Market Research

• The collection and analysis of Market Information

• Can be carried out in 2 main ways

1) Primary market research – Field research

2) Secondary Market Research – Desk Research

Page 35: Market Share and sales - Welwyn Hatfield Consortium · A Level Business •Likely that you •will have a member of your family who work is in a business •will work in a business

Market Research

• Primary Market research – research that is conducted first

hand and is new.

• Secondary Market Research – research that has already

been collected and is available through a range of sources

Page 36: Market Share and sales - Welwyn Hatfield Consortium · A Level Business •Likely that you •will have a member of your family who work is in a business •will work in a business

Market Research - Primary v Secondary

There are cases to be put for Primary and Secondary – with

a colleague can you bullet point 3 points in favour of

Primary research and 3 points against Primary research

Then do the same thing for Secondary Market research …..

Page 37: Market Share and sales - Welwyn Hatfield Consortium · A Level Business •Likely that you •will have a member of your family who work is in a business •will work in a business

Market research data

• Market research Data can be presented in a number of

different

• Quantitative or Qualitative

• Quantitative – usually consists of measureable figures –

maybe a physical measurement or a ranking e.g. out of 10

how do you rate it?

Page 38: Market Share and sales - Welwyn Hatfield Consortium · A Level Business •Likely that you •will have a member of your family who work is in a business •will work in a business

Market research data

• Qualitative - this type of data is more subjective and

focusses on peoples opinions – I think that is really

good…..

• Look at the list to identify which is Qualitative and which

is Quantitative

Page 39: Market Share and sales - Welwyn Hatfield Consortium · A Level Business •Likely that you •will have a member of your family who work is in a business •will work in a business

Market research Activity – Code of conduct

• Brief or outline of the purpose of the market research

• Design questions – your own

• Create a pilot questionnaire – trial the questions with another member of

the class.

• Assess the questions that you have asked – did they work – Use the attached

list to create a code of conduct – explain your selections for the ‘Market

research Code of Conduct’

Page 40: Market Share and sales - Welwyn Hatfield Consortium · A Level Business •Likely that you •will have a member of your family who work is in a business •will work in a business

Market Mapping

• Market Mapping - a method used to assess the position of similar

businesses using the factors of price and quality

• It also helps businesses to understand what parts of a market are not being

occupied.

• This in turn can make companies change their strategies eg high quality

expensive brands may decide to switch and become a cheaper more

affordable brands cheaper phones and tablets.