Market Research - Scales, Data & SPSS

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Sarah Sloan [email protected] Types of Scales – Surveys & data Market Research:

description

Describes different scales (nominal, ordinal, interval & ratio), as well as what data analysis can be run on such scales. Also provides a brief introduction to statistical program SPSS.

Transcript of Market Research - Scales, Data & SPSS

Page 1: Market Research - Scales, Data & SPSS

Sarah [email protected]

Types of Scales – Surveys & data

Market Research:

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What type of research are we doing?

» Quantitative or Qualitative?» Exploratory, descriptive or causal?

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SPSS process

1. Collect Data2. Define Variables3. Enter/Import data4. Clean the data file5. Analyse the data6. Scrutinise the output7. If changes are needed, repeat the steps

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Welcome to SPSS

» Open SPSS program» Also open SPSS data file » What are the rows for?

˃ Each case is awarded a row. Eg. each person that answers a survey

» What are the columns for? ˃ Each variable. Eg. Male or Female

» A short introduction to SPSS: http://www.youtube.com/watch?v=msI7xf0tInE

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Data Analysis Begins!

» Data analysis» We need to know what type of data we have to

work with, so we know what analyses we can run

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Types of Scales

» A scale is any series of items that are arranged progressively according to value or magnitude, into which an item can be placed according to it’s quantification.

» Higher levels of measurement have all the properties of lower levels of measurement.

Ratio

Interval

Ordinal

Nominal

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Types of Scales

» Nominal Scale: a scale in which numbers or letters assigned to objects serve as labels for identification or classification˃ Eg. Yes/NO˃ Male/Female

» Ordinal scale: a scale that arranges objects or alternatives according to their magnitude in an ordered relationship˃ Highest level of school completed (high school >TAFE > university)

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Types of Scales

» Interval Scale: arranges objects according to their magnitudes and distinguishes this ordered arrangement in equal units of measurement˃ A winning horse is 2 lengths ahead of the horse that came second

» Ratio Scales: Has absolute rather than relative quantities and an absolute zero.˃ Both money and weight are measured with ratio scales, both have

absolute zeros and interval properties. (eg. $80).

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What can we do with this data?

Type of Scale Example Numerical operation Descriptive Statistics

Nominal Yes/NoFemale/malePostcode

Counting FrequenciesMode

Ordinal RankingsLevel of education (high school, tafe, uni)

Counting and rank ordering

FrequenciesModeMedian Range

Interval Most attitude scalesEg. agree – disagree 5 point scale

Arithmetic operations that preserve order and relative magnitude

MeanMedianStandard DeviationVariance

Ratio Amount purchasedTime spent on webpageNumber of stored visited

All arithmetic MeanMedianStandard deviationVariance

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Example from your survey

Strongly disagree Disagree Somewhat disagree

Somewhat agree Agree

Strongly agree

Life is what you make of it. 1 2 3 4 5 6

A good life is primarily a matter of good fortune. 1 2 3 4 5 6

If you know what you want out of life, you will find it. 1 2 3 4 5 6

If you are unhappy with life you should do something about it. 1 2 3 4 5 6

Getting the life you desire is mostly a matter of luck. 1 2 3 4 5 6

What type of scale is this? What analysis could we do?

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Example from your survey

Strongly disagree Disagree Somewhat disagree

Somewhat agree Agree

Strongly agree

Life is what you make of it. 1 2 3 4 5 6

A good life is primarily a matter of good fortune. 1 2 3 4 5 6

If you know what you want out of life, you will find it. 1 2 3 4 5 6

If you are unhappy with life you should do something about it. 1 2 3 4 5 6

Getting the life you desire is mostly a matter of luck. 1 2 3 4 5 6

What type of scale is this?

INTERVAL

What analysis could we do?

MeanMedianStandard DeviationVariance

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» Have you ever donated to a charitable organisation? (Please tick)

» » ___ YES ___ NO

Example from your survey

What type of scale is this? What analysis could we do?

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Example from your survey» Have you ever donated to a charitable

organisation? (Please tick)» » ___ YES ___ NO

What type of scale is this? What analysis could we do?

NOMINAL FrequenciesMode

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Contact me

» If you have any questions, please feel free to contact me –

» @happy_chappy89 on twitter» s.sloan[at]griffith.edu.au» Visit my online resume to learn more about my

work˃ sarahsloanbio.wordpress.com

» Visit my blog for university students:˃ http://academicwonderings.wordpress.com/