A Reflection on Why Large Public IT Projects Fail - Kjetil Mark Thompson s Chapter
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Transcript of Mark Thompson
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Mark Thompson Bestselling Author
Technology Leadership Coach
DIGITAL TRANSFORMATION
DISRUPTION & ENGAGEMENT
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MARK’S INTRO OPENING VIDEO HERE
Video
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Mark Thompson Bestselling Author
Technology Leadership Coach
DIGITAL TRANSFORMATION
DISRUPTION & ENGAGEMENT
![Page 5: Mark Thompson](https://reader033.fdocuments.us/reader033/viewer/2022052709/58ed23601a28ab0c108b4685/html5/thumbnails/5.jpg)
Built to Last? Sustainable Advantage? Barriers to Entry?
Copyright © 2015 Execu>ve Powertools, LLC – www.MarkCThompson.com
STANFORD UNIVERSITY SILICON VALLEY
50% WERE DISRUPTED Program not a project: B2B2C = B2H Close to Consumers
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Built to Last…isn’t YOU’RE DIGITAL OR DESTROYED
Most Admired
1 out of 15
1 out of 30 DOW JONES
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BUILT TO LAG: Success isn’t an excuse for arrogance Survival of the fiTest isn’t the biggest or strongest
Copyright © 2015 Execu>ve Powertools, LLC – www.MarkCThompson.com
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Copyright © 2015 Execu>ve Powertools, LLC – www.MarkCThompson.com
Only way to LAST is to CHANGE
PIVOT & PARTNER (New biz models)
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Digital Team is loved by CEOs
75% by 2020 41% by 2016
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1. You’re re-‐defining the BRAND! Impac'ng all employees & clients
2. You’re LEADING cultural change. Got Buy-‐in, Found ROI, but it’s just a start…
Why You’re loved & feared by CEOs The balance of power shiZs…
ADOBE • CULTURAL INERTIA • DECADES OF LEGACY & OLD HABITS • SIX CONFUSING CLIENT INVOICES • Cass Kalinsky, ADOBE
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. • Loving critics & Critical lovers • No Friend Enemies
Disrupt yourself first. Best source of innova_on— and worst sabotage is your own team!
CEO’s fear geCng UBER’d. Lost or won?
Jeff Bezos $100 Billion
ALCON • DIGITAL is Great in Theory BUT Requires NEW ORG & SKILLS • Strategic & Prac_cal: LAUNCH – LEARN – PIVOT … AGILE • Julie Collins, ALCON
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. • Loving critics & Critical lovers • No Friend Enemies
The Paradox of Innovaaon… Success Breeds Risk Aversion
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Redefine Your Industry before others do
You’re here to lead that revolu_on
Video
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CEO’s Job @Risk & Yours: The Analysts (a) Margins BoLom-‐Line Growth (b) Reliable Bullet-‐Proof Tech (c) Sales Top-‐Line Growth (d) UX Best-‐in-‐Class Touch Who failed all four?
What keeps your CEO up at night?
Mode 1
Mode 2
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“Gedng fired from Apple was the best thing…”
Steve Jobs
RIOPORT mp3 YEAR 2000
BECOMING MOST ADMIRED IS DANGEROUS
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This is how we saw Steve
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“People don’t care how much you know un_l they know how much you care.”
Bill Gates
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1. Significance. Why IT maLers. 2. Pride. Why YOU maTer. 3. Belonging. Why WE maTer.
Full Engagement
Nobody Does It ALONE.
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It’s about H.O.W. Helping Others Win
This is how clients & employees feel
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2015
1987
‘Simple’ is the new hard
GENBAND • SIMPLICITY & INTEGRATION • FROM 250 APPLICATIONS TO TWO • FROM 10 PORTALS TO ONE • Darrin Whitney, CIO & SVP
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Copyright © 2015 Execu>ve Powertools, LLC – www.MarkCThompson.com
DOES YOUR DIGITAL EXPERIENCE FEEL
HUMAN MAUI JIM Sunglasses
• Digital makes it PERSONAL • BRIDGE TECH & MARKETING • A CONSISTENT EXPERIENCE • Mark Porto & Prof. Jim Ferolo
FIVE Q’S THAT BUILD HUMAN CONNECTION
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Copyright © 2015 Execu>ve Powertools, LLC – www.MarkCThompson.com
Video
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Copyright © 2015 Execu>ve Powertools, LLC – www.MarkCThompson.com
1. How do clients iden'fy w your brand? Why? 2. How do priori'ze what’s most meaningful? 3. What are the compe'tors’ unique value? 4. Who influences buying decisions? 5. What isn’t adding value? Can we stop?
FIVE DIFFERENTIATORS
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Sir Richard Branson
VIRGIN: We have more
experience than our name would suggest!
400 VIRGIN COMPANIES What Can we STOP?
Richard Branson’s Re-‐inven_on Strategy
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What if you had to start over?
Richard Branson’s home…
Reinvent Yourself
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1. Same Structure? 2. Same Process? 3. Same Ideas? What are you wai_ng for?!
Would you rebuild the same way? Digital Transforma'on exposes both the Brutal Truth & Great Opportuniaes…
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Copyright © 2015 Execu>ve Powertools, LLC – www.MarkCThompson.com
UNLIKELY COMPETITORS ‘INDUSTRY’ COMPETITORS RARELY DISRUPT…
1. Google in TV biz…or thermostats 2. Apple wasn’t in music or
phone ‘industry’ What sparked Genius Bar idea?
3. Disrup_ve Growth Leadership: Forget Industry. Think Access. Think Engagement
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Copyright © 2015 Execu>ve Powertools, LLC – www.MarkCThompson.com
There is no such thing as an “Industry” Behavioral Data creates beler targeted products
Influence & Innova>on from outside Hollywood
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Copyright © 2015 Execu>ve Powertools, LLC – www.MarkCThompson.com
Why? 1. Access to disrup>ve technology. 2. Market access and compe>>ve posi>on. 3. Access to talent 4. R&D 5. All of the above
Anyone living thru acquisi'ons/mergers?
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Copyright © 2015 Execu>ve Powertools, LLC – www.MarkCThompson.com
BOUGHT FOR ACCESS to… 1. IP & DIGITAL TECHNOLOGY 2. MARKETS 3. TALENT 4. R&D YOUTUBE’S CHAD HURLEY
LARRY PAGE
‘We buy a company every week…’
Disrup've Growth Leadership
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1. You’re impac>ng every strategy 2. You’re re-‐defining the BRAND 3. Paradox: Cost, Risk, Margins, UX 4. You’re the bridge between IT & Clients 5. You might BE next CEO?
You deserve a $alary Increase Why You’re loved & feared by CEOs
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The most powerful tool for success There’s not just one defini_on
How the BEST of the Best Define Success
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(1) Performance Driven Culture
Purpose (Cause)
Performance (Deliverables)
Passion (Mo_ves)
Admired Built to Last
3 P’s
(3) PASSION:
Buffel
(2) Execu_on
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THE BIG SIX -‐ The Passion Test
6. Bore People
Right People in the Right Seats
1. Flow 2. Failure 3. Proac_ve 4. Decisive 5. Collabora_ve
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✓ Will You Play to Be Remembered?
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We will you send this presenta>on and our course free at: [email protected]
Copyright © 2014 Symantec Corpora>on 36
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