MARK CUNNINGHAM212 Birch Drive ~ Neptune, New Jersey, 07753

(732) 241-7208 / Wireless mark@packratauctions.com

M A R K E T I N G / O P E R A T I O N S M A N A G E R

Client Management ~ Business Development

Dedicated, bottom-line focused Marketing / Operations Manager with a proven history of cultivating, securing, and maintaining profitable clients. Adept at developing and implementing streamlined, efficient processes that save money. Versatile; vastly experienced with sales, marketing, operations, and management. Creative and determined; seek out and seize upon profitable opportunities. Outstanding communicator with dynamic interpersonal skills; easily interacts with clients, vendors, staff, and executives. Additionally proficient in:

Negotiations Closing Sales Client Service Team Building Budgeting/Forecasting Personnel Management

P R O F E S S I O N A L E X P E R I E N C E

PACKRAT AUCTIONS, Leonardo, New Jersey 2003 – PresentOwner / Marketing & Operations Manager Founded and operated storefront and service that sells items via eBay in a consignment setting. Manage with hands-on involvement all day-to-day operations, overseeing four employees involved

with accounts payable/receivable, supply ordering, shipping, client relations, and marketing efforts. Established standard operating procedures and direct workflow for incoming consignments and

outgoing shipments. Develop and execute comprehensive marketing campaigns that utilize email blasts, direct mail,

personal networking, advertising, and business-to-business outreach. Deliver exceptional and highly personalized customer service to both buyers and consignors.

Accomplishments Achieved a 99.9% positive experience rating for eBay buyers, conducting 22,000+ transactions. Secured and maintained numerous repeat customers including 20 who attained sales over $10,000. Acquired 1,000+ customers in first three years of operations in a relatively new service industry. Attained sales of $1.8 million since 2003.

BRIGHTPATH MARKETING, Eatontown, New Jersey 2002 – 2003Marketing Service Sales Representative Sold mailing lists and direct mail services to a medically oriented customer base. Targeted new customers through research and extensive networking, presented products and services,

and consistently followed up with potential customers, ultimately signing as clients.Accomplishment

Closed numerous clients; many still with the company today as top-grossing clients.

IT’S A GAS MANAGEMENT / REAL DELUXE RECORDS, Toms River, New Jersey 1994 – 2002Marketing Director / Project Coordinator / Office Manager Collaborated with clients to develop tailored marketing efforts for record releases and/or promotions. Budgeted projects, forecasted needed resources, and mobilized nationwide labor force of 1,500+.

Accomplishment Created and executed unique marketing plans for major label bands, special label projects, and

corporate clients including the Dave Matthews Band, Christina Aguilera, the Black Crowes, RCA Records, Virgin Records, MTV, VH1, the USA Network, Pringles, and many others.

E D U C A T I O N

SYRACUSE UNIVERSITY, Syracuse, New YorkCrouse Hinds School Of Management - Bachelor of Science, Operations Management, 1992