MARINE PROFILE ABMARINE PROFILE ABMARINE PROFILE ABMARINE PROFILE ABMARINE PROFILE AB

INTERNATIONAL CONSULTANTSINTERNATIONAL CONSULTANTSINTERNATIONAL CONSULTANTSINTERNATIONAL CONSULTANTSINTERNATIONAL CONSULTANTSSERVING THE MARITIME INDUSTRYSERVING THE MARITIME INDUSTRYSERVING THE MARITIME INDUSTRYSERVING THE MARITIME INDUSTRYSERVING THE MARITIME INDUSTRYIN HUMAN RESOURCE, ORGANISA-IN HUMAN RESOURCE, ORGANISA-IN HUMAN RESOURCE, ORGANISA-IN HUMAN RESOURCE, ORGANISA-IN HUMAN RESOURCE, ORGANISA-TION, HUMAN FACTOR ANDTION, HUMAN FACTOR ANDTION, HUMAN FACTOR ANDTION, HUMAN FACTOR ANDTION, HUMAN FACTOR ANDSAFETY ISSUESSAFETY ISSUESSAFETY ISSUESSAFETY ISSUESSAFETY ISSUES

MARINE PROFILE ABMARINE PROFILE ABMARINE PROFILE ABMARINE PROFILE ABMARINE PROFILE AB

INTERNATIONAL CONSULTANTSINTERNATIONAL CONSULTANTSINTERNATIONAL CONSULTANTSINTERNATIONAL CONSULTANTSINTERNATIONAL CONSULTANTSSERVING THE MARITIME INDUSTRYSERVING THE MARITIME INDUSTRYSERVING THE MARITIME INDUSTRYSERVING THE MARITIME INDUSTRYSERVING THE MARITIME INDUSTRYIN HUMAN RESOURCE, ORGANISA-IN HUMAN RESOURCE, ORGANISA-IN HUMAN RESOURCE, ORGANISA-IN HUMAN RESOURCE, ORGANISA-IN HUMAN RESOURCE, ORGANISA-TION, HUMAN FACTOR ANDTION, HUMAN FACTOR ANDTION, HUMAN FACTOR ANDTION, HUMAN FACTOR ANDTION, HUMAN FACTOR ANDSAFETY ISSUESSAFETY ISSUESSAFETY ISSUESSAFETY ISSUESSAFETY ISSUES

Marine Profile was founded in 1994 by industrialmanagement and human resource consultants withexperience and interest in the shipping industry,together with consultants with extensive competencein the maritime industry.

Combining these competencies, Marine Profilefocuses on providing companies with established andmodern techniques for improving personnel andorganisational efficiency and safety both ashore andonboard ships.

This has materialised in unique and successfulconcepts, covering all levels of human performanceand especially developed for international multi-cultural use by the maritime industry.

Today Marine Profile is serving internationalshipowners who employ officers and crew from bothEast and West.

You can find more information about Marine Profileand our concepts on our website:

www.marine-profile.com

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AcknowledgementsAcknowledgementsAcknowledgementsAcknowledgementsAcknowledgementsMarine Profile wishes to express its gratitude to the following clients and partners for theircontributions of photos for this brochure: Color Line, Danish Maritime Institute, Destina-tion Gotland, IUM Shipmanagement, Norwegian Cruise Line, Nord Link/MTM Manage-ment, Royal Caribbean Cruise Line, Scandlines, Shipax Information, Silja Line, Star Cruises,Stena Line Scandinavia, TT-Line, Ven Trafiken, Vgverket Frjerederiet and Walleniuslines.

The best way to introduce ourselves is by explainingwhat we do and how we do it.

This brochure describes some of our services, all ofwhich are within the field of human resources, organi-sation, human factor and maritime safety.

The best way to introduce ourselves is by explainingwhat we do and how we do it.

This brochure describes some of our services, all ofwhich are within the field of human resources, organi-sation, human factor and maritime safety.

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SELECTION AND ASSESSMENTSELECTION AND ASSESSMENTSELECTION AND ASSESSMENTSELECTION AND ASSESSMENTSELECTION AND ASSESSMENT

MARITIME ASSESSMENT AND PROFICIENCYMARITIME ASSESSMENT AND PROFICIENCYMARITIME ASSESSMENT AND PROFICIENCYMARITIME ASSESSMENT AND PROFICIENCYMARITIME ASSESSMENT AND PROFICIENCYTRAININGTRAININGTRAININGTRAININGTRAINING

CONTINGENCY EXERCISESCONTINGENCY EXERCISESCONTINGENCY EXERCISESCONTINGENCY EXERCISESCONTINGENCY EXERCISES

TRAINING IN CROWD AND CRISISTRAINING IN CROWD AND CRISISTRAINING IN CROWD AND CRISISTRAINING IN CROWD AND CRISISTRAINING IN CROWD AND CRISISMANAGEMENTMANAGEMENTMANAGEMENTMANAGEMENTMANAGEMENT

RECRUITMENT ASSISTANCERECRUITMENT ASSISTANCERECRUITMENT ASSISTANCERECRUITMENT ASSISTANCERECRUITMENT ASSISTANCE

POST-INCIDENT INVESTIGATIONSPOST-INCIDENT INVESTIGATIONSPOST-INCIDENT INVESTIGATIONSPOST-INCIDENT INVESTIGATIONSPOST-INCIDENT INVESTIGATIONS

CROSS-CULTURAL LEADERSHIPCROSS-CULTURAL LEADERSHIPCROSS-CULTURAL LEADERSHIPCROSS-CULTURAL LEADERSHIPCROSS-CULTURAL LEADERSHIP

THE MARINE PROFILE APPRAISAL SYSTEMTHE MARINE PROFILE APPRAISAL SYSTEMTHE MARINE PROFILE APPRAISAL SYSTEMTHE MARINE PROFILE APPRAISAL SYSTEMTHE MARINE PROFILE APPRAISAL SYSTEM

MASTERLINE MARINEMASTERLINE MARINEMASTERLINE MARINEMASTERLINE MARINEMASTERLINE MARINE

RESEARCH AND DEVELOPMENTRESEARCH AND DEVELOPMENTRESEARCH AND DEVELOPMENTRESEARCH AND DEVELOPMENTRESEARCH AND DEVELOPMENT

SELECTION AND ASSESSMENTSELECTION AND ASSESSMENTSELECTION AND ASSESSMENTSELECTION AND ASSESSMENTSELECTION AND ASSESSMENT

MARITIME ASSESSMENT AND PROFICIENCYMARITIME ASSESSMENT AND PROFICIENCYMARITIME ASSESSMENT AND PROFICIENCYMARITIME ASSESSMENT AND PROFICIENCYMARITIME ASSESSMENT AND PROFICIENCYTRAININGTRAININGTRAININGTRAININGTRAINING

CONTINGENCY EXERCISESCONTINGENCY EXERCISESCONTINGENCY EXERCISESCONTINGENCY EXERCISESCONTINGENCY EXERCISES

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RECRUITMENT ASSISTANCERECRUITMENT ASSISTANCERECRUITMENT ASSISTANCERECRUITMENT ASSISTANCERECRUITMENT ASSISTANCE

POST-INCIDENT INVESTIGATIONSPOST-INCIDENT INVESTIGATIONSPOST-INCIDENT INVESTIGATIONSPOST-INCIDENT INVESTIGATIONSPOST-INCIDENT INVESTIGATIONS

CROSS-CULTURAL LEADERSHIPCROSS-CULTURAL LEADERSHIPCROSS-CULTURAL LEADERSHIPCROSS-CULTURAL LEADERSHIPCROSS-CULTURAL LEADERSHIP

THE MARINE PROFILE APPRAISAL SYSTEMTHE MARINE PROFILE APPRAISAL SYSTEMTHE MARINE PROFILE APPRAISAL SYSTEMTHE MARINE PROFILE APPRAISAL SYSTEMTHE MARINE PROFILE APPRAISAL SYSTEM

MASTERLINE MARINEMASTERLINE MARINEMASTERLINE MARINEMASTERLINE MARINEMASTERLINE MARINE

RESEARCH AND DEVELOPMENTRESEARCH AND DEVELOPMENTRESEARCH AND DEVELOPMENTRESEARCH AND DEVELOPMENTRESEARCH AND DEVELOPMENT

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A prerequisite for maintaining high safety and enhancing teamworkand professionality onboard is to employ and promote officersand engineers with suitable personal qualities and personal traits.

Marine Profile specialises in the selection and assessment of sea-farers with the ultimate end of reducing human-factor-inducederrors. The objective is to shed light upon levels of individualcapacities such as: safety consciousness, perception, stress limitsand stress reactions, situational awareness, leadership skills,personality organisation, maturity, stability, sociability andcooperation.

The assessment is conducted by a maritime psychologist in linewith requirements decided upon in cooperation with the shipowner.

The methodology involves psychological tests such as DefenseMechanism Test (DMT), followed by an in-depth fact-findinginterview, and concluded by feedback to the candidate.

After completion, the shipowner gets a thorough analysis of eachcandidate together with our recommendations.

SELECTION AND ASSESSMENTSELECTION AND ASSESSMENTSELECTION AND ASSESSMENTSELECTION AND ASSESSMENTSELECTION AND ASSESSMENTSSSSSELECTION AND ELECTION AND ELECTION AND ELECTION AND ELECTION AND AAAAASSESSMENTSSESSMENTSSESSMENTSSESSMENTSSESSMENT

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This is an advanced preparatory training and evaluation courseespecially designed for candidates for a position as master or chiefengineer.

During the course, each candidate is assessed as well as trained.After completion, the shipowner gets a written and oral report oneach candidates suitability for the position in question.

The course covers a full-day psychological assessment withthorough feedback to the candidate, followed by three- to five-day individualised training in a bridge or engine room simulator,with a concluding performance appraisal.

The training and assessment covers individual capacities such asstress reactions, coping behaviour, leadership skills, personalstability, sociability, decision-making, crew-cooperation, skillsin exercising command, ability to distribute workload, ship hand-ling as well as emergency and crisis management.

MAPT is carried out in cooperation with the Danish MaritimeInstitute (DMI).

MARITIME ASSESSMENT AND PROFICIENCYMARITIME ASSESSMENT AND PROFICIENCYMARITIME ASSESSMENT AND PROFICIENCYMARITIME ASSESSMENT AND PROFICIENCYMARITIME ASSESSMENT AND PROFICIENCYTRAINING (MAPT)TRAINING (MAPT)TRAINING (MAPT)TRAINING (MAPT)TRAINING (MAPT)MMMMMARITIMEARITIMEARITIMEARITIMEARITIME A A A A ASSESSMENT AND SSESSMENT AND SSESSMENT AND SSESSMENT AND SSESSMENT AND PPPPPROFICIENCYROFICIENCYROFICIENCYROFICIENCYROFICIENCYTTTTTRAINING (RAINING (RAINING (RAINING (RAINING (MAPTMAPTMAPTMAPTMAPT)))))

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CONTINGENCY EXERCISESCONTINGENCY EXERCISESCONTINGENCY EXERCISESCONTINGENCY EXERCISESCONTINGENCY EXERCISESCCCCCONTINGENCY ONTINGENCY ONTINGENCY ONTINGENCY ONTINGENCY EEEEEXERCISESXERCISESXERCISESXERCISESXERCISES

Marine Profile conducts specially arranged in-house ContingencyExercises for shore or shipboard management in compliance withthe ISM code.

The purpose of the Contingency Exercises is to train and evaluatethe shore and/or shipboard management on the clients ownpremises with respect to leadership, internal and externalcommunication, handling of information as well as appropriateknowledge of dealing with crisis situations.

Relevant crisis situations may include: collision, fire, evacuationof passengers, personal injury or death, oil spill and salvage. Suchsituations may lead to contact with: mass media, next of kin,various authorities, classification, cargo owners, salvors, H&M,P&I and opponents etc.

Marine Profile undertakes responsibility for developing,conducting, and monitoring the Contingency Exercise. Aftercompletion, oral personal feedback on technical and humanresource aspects will be given to the management and otherparticipants, followed by a comprehensive written report,including suggestions for possible organisational or otherimprovements and changes.

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TRAINING IN CROWD AND CRISIS MANAGEMENTTRAINING IN CROWD AND CRISIS MANAGEMENTTRAINING IN CROWD AND CRISIS MANAGEMENTTRAINING IN CROWD AND CRISIS MANAGEMENTTRAINING IN CROWD AND CRISIS MANAGEMENTTTTTTRAINING IN RAINING IN RAINING IN RAINING IN RAINING IN CCCCCROWD AND ROWD AND ROWD AND ROWD AND ROWD AND CCCCCRISIS RISIS RISIS RISIS RISIS MMMMMANAGEMENTANAGEMENTANAGEMENTANAGEMENTANAGEMENT

Marine Profile conducts training in Crowd and Crisis Manage-ment according to STCW-95.

The course is led by a maritime psychologist, and covers theleadership of the ships safety organisation as well as manage-ment and control of passengers and crew. Emphasis is placed onunderstanding the strains upon leadership during a crisis and howhuman behaviour might be affected, as well as on coping with hu-man error and understanding the anatomy behind human-factor-induced errors.

The course is designed for 12 officers and preferably held at theshipowners location, with possible practical exercises onboarda ship.

Marine Profile also conducts training in Crowd Managementaccording to STCW-95, intended for crew members on passengerships. This one-day course is for up to 25 participants.

The course covers leading, informing and assisting passengersduring a crisis or evacuation. Emphasis is on both preventing andhandling of crisis reactions among passengers.

Crowd Management Instructors CourseThis is an advanced three-day course for shipowners who preferto train and use in-house instructors. This course includes thoroughtraining as well as all necessary instructors aids.

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Recruitment of personnel to qualified positions is often a time-consuming task for executive staff members. Marine Profile cansupply any shipping company or maritime organisation with experthelp during the entire recruitment and assessment process.

We add momentum for our clients by taking care of vital parts ofthe process and we also add quality and objectivity in the finalselection based on our vast experience and expertise in personnelassessment.

Our participation can range from help with formulating job andapplicant profiles through assistance with all matters concerningadvertising, to psychological assessment and in-depth presenta-tion of final candidates.

Marine Profile can furthermore save clients time and effort bytaking responsibility for administration and compilation ofapplication documents, preliminary evaluation, ranking, listing andpresentation of candidates, as well as for maintaining contact withand supplying information to them.

RECRUITMENT ASSISTANCERECRUITMENT ASSISTANCERECRUITMENT ASSISTANCERECRUITMENT ASSISTANCERECRUITMENT ASSISTANCERRRRRECRUITMENT ECRUITMENT ECRUITMENT ECRUITMENT ECRUITMENT AAAAASSISTANCESSISTANCESSISTANCESSISTANCESSISTANCE

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POST-INCIDENT INVESTIGATIONSPOST-INCIDENT INVESTIGATIONSPOST-INCIDENT INVESTIGATIONSPOST-INCIDENT INVESTIGATIONSPOST-INCIDENT INVESTIGATIONSPPPPPOST-OST-OST-OST-OST-IIIIINCIDENT NCIDENT NCIDENT NCIDENT NCIDENT IIIIINVESTIGATIONSNVESTIGATIONSNVESTIGATIONSNVESTIGATIONSNVESTIGATIONS

Whenever someone faces an incident, a near mishap or an accident,there are always lessons to be learned and experience to gain.Marine Profile has the competence and methods to analyse a chainof events from a human factor point of view.

Finding facts and isolating causes is usually a very sensitive mat-ter. Such investigations often need someone from outside with aprofessional approach and a fresh, neutral and unbiased eye. Ourmaritime psychologists are trained in investigating andinterviewing, to observe strict confidentiality, and to take ascientific approach that is free from prejudice and blame. Ourpsychologists are also trained in the treatment of personal crisis,debriefing and in handling post-traumatic reactions.

Human errors are normally due to organisational or individualshortcomings, which can be uncovered and isolated. Deepknowledge of people, human reactions, group dynamics and man-machine interface is a prerequisite for this.

Our approach to investigating mishaps or near mishaps is toconstructively aim at learning and utilising experience to achieveimprovements and enhanced safety.

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CROSS-CULTURAL LEADERSHIPCROSS-CULTURAL LEADERSHIPCROSS-CULTURAL LEADERSHIPCROSS-CULTURAL LEADERSHIPCROSS-CULTURAL LEADERSHIPCCCCCROSS-ROSS-ROSS-ROSS-ROSS-CCCCCULTURAL ULTURAL ULTURAL ULTURAL ULTURAL LLLLLEADERSHIPEADERSHIPEADERSHIPEADERSHIPEADERSHIP

Marine Profile leads seminars in Cross-Cultural Leadershipadapted for each shipowners needs and wishes. The perspectiveis from a Western point of view towards other cultures.

The seminars teach the use of established tools for describing,comparing and understanding cultural and ethnic characteristics,and various differences are discussed and studied. The object isto help the participants gain a deeper understanding of culturalvarieties. Such knowledge will help officers and others to betteradapt their supervisory style, based on an ability to understandcultural differences and the rationale behind them.

The seminars are based on studies as well as on the leaders andparticipants experience of other cultures. We also study the notionof Culture in a broader sense, as well as its impact upon peoplesattitudes, priorities, manners and norms, beliefs and overtbehaviour. Other important concepts such as Corporate Cultureand Safety Culture are studied with regard to their impact on att-itudes and behaviour.

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Marine Profile provides a professionally designed performanceappraisal system especially adapted for the maritime industry. Itis suitable for all categories onboard any kind of ship.

The system covers 24 different scorable behavioural areas. Tosecure reliable appraisals over time, it is standardised withsafeguards against inconsistent or changing scoring practices. Thesystem facilitates a shipowners follow-up on individualperformance as well as decisions about promotions anddevelopment efforts.

The system consists of appraisal forms, a 60-page appraisersinstruction booklet and company software for storage and proces-sing.

Marine Profile supplies a training course for appraisers or ourclients own instructors. Besides training in the use of the sys-tem, the course covers how to distinguish and understand variouspersonal capacities and behavioural expressions as well as the artof giving feedback.

THE MARINE PROFILE APPRAISAL SYSTEMTHE MARINE PROFILE APPRAISAL SYSTEMTHE MARINE PROFILE APPRAISAL SYSTEMTHE MARINE PROFILE APPRAISAL SYSTEMTHE MARINE PROFILE APPRAISAL SYSTEMTHE THE THE THE THE MMMMMARINE ARINE ARINE ARINE ARINE PPPPPROFILE ROFILE ROFILE ROFILE ROFILE AAAAAPPRAISAL PPRAISAL PPRAISAL PPRAISAL PPRAISAL SSSSSYSTEMYSTEMYSTEMYSTEMYSTEM

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MASTERLINE MARINEMASTERLINE MARINEMASTERLINE MARINEMASTERLINE MARINEMASTERLINE MARINEMMMMMASTERLINE ASTERLINE ASTERLINE ASTERLINE ASTERLINE MMMMMARINEARINEARINEARINEARINE

Masterline Marine is a psychological assessment methodespecially developed for the maritime industry. Shipowners andmanning companies can subscribe to and be trained in the use ofMasterline Marine to increase their accuracy, objectivity and pre-cision in assessments before recruiting or promoting personnel.

Through Masterline Marine, one gains deeper knowledge of anapplicants lifestyle, values and other important personal char-acteristics. Individual qualities such as intellectual structure, read-iness for involvement, motivation, coping potential, attitudes,ambitions, team orientation and capacity for leadership areevaluated.

Masterline Marine consists of forms, instructions and softwarefor processing.

Masterline Marine is culturally independent (unbiased) and ispresently available in English, Chinese, Norwegian, Danish andSwedish. Versions in other languages can readily be produced asneeded.

When recruiting for senior positions onboard, Masterline Marineshould preferably be supplemented with additional testing (e.g.DMT, Defense Mechanism Test) to also cover human factor andsafety aspects.

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As a leader in our field, Marine Profile feels a responsibility todeepen and spread knowledge to the maritime industry about ourareas of expertise. Our main R&D fields are human factor issues,group dynamics, communication, corporate and safety cultureissues as well as organisational topics important for maritimesafety.

Examples of in-house R&D projects are research in improvingthe management and evaluation of contingency exercises, andmethodological research in selection, assessment and training ofseafarers.

Marine Profile has received a government grant for investigatinghuman factor issues in a project aiming at achieving new and bet-ter training and operational strategies.

We have also received a government grant for investigating passen-gers understanding of announcements over a ships PA system.This project aims at optimising crowd management in cases ofemergency.

Our research projects are normally conducted in collaborationwith our clients and partners.

RESEARCH AND DEVELOPMENTRESEARCH AND DEVELOPMENTRESEARCH AND DEVELOPMENTRESEARCH AND DEVELOPMENTRESEARCH AND DEVELOPMENTRRRRRESEARCH AND ESEARCH AND ESEARCH AND ESEARCH AND ESEARCH AND DDDDDEVELOPMENTEVELOPMENTEVELOPMENTEVELOPMENTEVELOPMENT

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P.O. Box 7019

SE-300 07 Halmstad

Sweden

Tel. +46 (0)35 104 380

Fax: +46 (0)35 108 434

marine@marine-profile.se

www.marine-profile.com

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