Mariana Goulart Andrade Resume
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Mariana Goulart Andrade 20829 Anza Ave. apt 219, Torrance CA 90503 Home: (310) 920-0459 [email protected] Career Overview Outgoing, motivated team player eager to contribute dynamic customer service, administrative, sales, supervisory, team building, and organizational skills towards supporting the objectives of an organization that rewards reliability, dedication, and solid work ethics with opportunities for professional growth. Highly enthusiastic well versed agent. Work Experience Cinema Novo Inc. May 2015 until Now Administrative Assistant/ Production Assistant (Temp Assignment) Sao Paulo/ Brazil Responsible for assisting high profile celebrity with travel arrangements, booking appointments, dealing with the press, preparing scripts for talk shows, hiring tv crew, preparing correspondence, managing expense reports , managing office activities, managing calendar. Globe Homes and Condos April 2014 to May 2015 Property Management/ Guest Service Los Angeles Responsible for renting vacation homes, following up on leads, preparing rental agreements. Training new employees Meeting/ exceeding sales goals for the week and providing administrative support to executive level. Responsible for guest services, property management, reporting to owner, and emergency calls .Heavy phone, computer and email usage. Talmo and Associates/ Temp Assignment February 2014 to April 2014 Recruiter Los Angeles Responsible for recruiting, interviewing and preparing candidates for interviews. Helping coworkers when necessary being a team player also answering to candidate's related requests with a high level of professionalism. Meeting and exceeding placements goals for the week. Responsible for screening and conducting phone interviews with qualified candidates and also helping to bring new business to the company. AMEX/ Call Center April 2011 to February 2014 Administrative Assistant/ Sales Agent Los Angeles Developed highly empathetic client relationships and earned reputation for exceeding sales goals. Achieved high sales percentage with consultative, value-focused customer service approach. Cross-trained and provided back-up for other customer service representatives when needed. Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax. Zip Zap Delivery March 2007 to April 2011 Administrative Assistant/ Dispatcher Los Angeles, CA successfully interacted with drivers and restaurant suppliers to expedite orders. Maintained up-to-date knowledge of company policies regarding payments, payroll, receipts and human resources. Dispatched drivers throughout the city and performed office duties such as answering phones, faxing, emailing, scanning, copying, processing payroll and more.
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Transcript of Mariana Goulart Andrade Resume
Mariana Goulart Andrade20829 Anza Ave. apt 219, Torrance CA 90503 Home: (310) 920-0459 [email protected]
Career OverviewOutgoing, motivated team player eager to contribute dynamic customer service, administrative, sales, supervisory,team building, and organizational skills towards supporting the objectives of an organization that rewards reliability,dedication, and solid work ethics with opportunities for professional growth. Highly enthusiastic well versed agent.
Work ExperienceCinema Novo Inc. May 2015 until NowAdministrative Assistant/ Production Assistant (Temp Assignment)Sao Paulo/ BrazilResponsible for assisting high profile celebrity with travel arrangements, booking appointments, dealing with the press, preparing scripts for talk shows, hiring tv crew, preparing correspondence, managing expense reports , managing office activities, managing calendar.
Globe Homes and Condos April 2014 to May 2015Property Management/ Guest ServiceLos AngelesResponsible for renting vacation homes, following up on leads, preparing rental agreements. Training new employeesMeeting/ exceeding sales goals for the week and providing administrative support to executive level. Responsible forguest services, property management, reporting to owner, and emergency calls .Heavy phone, computer and emailusage.
Talmo and Associates/ Temp Assignment February 2014 to April 2014RecruiterLos AngelesResponsible for recruiting, interviewing and preparing candidates for interviews. Helping coworkers when necessarybeing a team player also answering to candidate's related requests with a high level of professionalism. Meeting andexceeding placements goals for the week. Responsible for screening and conducting phone interviews with qualifiedcandidates and also helping to bring new business to the company.
AMEX/ Call Center April 2011 to February 2014Administrative Assistant/ Sales AgentLos AngelesDeveloped highly empathetic client relationships and earned reputation for exceeding sales goals. Achieved high salespercentage with consultative, value-focused customer service approach. Cross-trained and provided back-up for othercustomer service representatives when needed. Promptly responded to general inquiries from members, staff, andclients via mail, e-mail and fax.
Zip Zap Delivery March 2007 to April 2011Administrative Assistant/ DispatcherLos Angeles, CAsuccessfully interacted with drivers and restaurant suppliers to expedite orders. Maintained up-to-date knowledge of companypolicies regarding payments, payroll, receipts and human resources. Dispatched drivers throughout the city and performed office duties such as answering phones, faxing, emailing, scanning, copying, processing payroll and more.
Best Western Sunrise Hotel February 2006 to March 2007Front Desk AgentLos Angeles, CAWorked as a team member performing cashier duties, reservations, check ins and outs, guest assistance and cleaning .Served as the company's onlybilingual Spanish/English customer service representative.
Educational BackgroundEl Camino College 2008Associate's: CommunicationsTorrance, CA, USAssociate's Degree in Communications (2013 El Camino College Torrance CA)
Universidad Paulista UnipSao Paulo Brazil 2000Bachelor's: TourismSao Paulo, BrazilBachelor's in Tourism (1998 Universidade Paulista Unip Sao Paulo, Brazil.
Languages Fluent in English, Portuguese, Spanish
Skills Microsoft Office, Mac, 65 WPM, Docusign, GoogleDocs, Yardi, Adobe Photoshop.
