March 2015

2015

March

PROMOTING WASTEWATER TREATMENT QUALITY AND PROFESSIONAL EXCELLENCE www.onsiteinstaller.com

Marketing for realestate inspectionsPage 6

The keys to yourbest soil profile Page 18

Gravity design aidsgreen home project Page 22

LEADING THE WAY

Missouris Hill and Hill Maintenance and Excavation takes on the tough onsite challenges and isnt afraid

to employ the latest technologies to satisfy customers and regulators PAGE 10

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One-piece effluent filter fits in 4 Sanitary Tee.

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4 | ONSITE INSTALLER March 2015

advertiserindex

Alita Industries, Inc. ...............................25Ashland Pump...............................................7

Bio-Microbics, Inc. ...................................29

Brenlin Company, Inc. .............................36Clarus Environmental Products ......15

Precast, Inc.

Crest Precast, Inc. .....................................25

Eljen Corporation ......................................15

Fergus Power Pump, Inc. ......................25Franklin Electric ......................................17Fuji Clean USA, LLC .................................19

Infiltrator Systems, Inc.............................3

Jet Inc...............................................................39Liberty Pumps ............................................13MACBlowers by Fuji Clean of Japan ..39

Norweco, Inc. ...............................................27

Orenco Systems, Inc. ..................................9

Polylok, Inc. / Zabel .................................40

Presby Environmental, Inc. ...................5

Roth Global Plastics ................................37

DISINFECTIONSalcor Inc. .....................................................25

See Water Inc. .............................................29

Septic Products, Inc. ................................36

Septic Services Inc.

Septic Services, Inc. .................................34Septic Sewage Pumps .............................35

Septronics, Inc. ...........................................37

Sim/Tech Filter Inc. ...................................8

Simple Solutions Distributing ...........39

SJE-Rhombus...........................................19

T&T Tools, Inc. ............................................37

The Dirty Bird .............................................39The Shaddix Company, Inc. ..................39

Tuf-Tite Inc. .....................................................2Water Cannon, Inc. - MWBE ...............39

Wieser Concrete Products, Inc. ..........35

MARCH 2015

COMPANY PAGE COMPANY PAGE COMPANY PAGE COMPANY PAGE

What you learn on these pages could be worth

$1,000s.Its all yours for FREE! Subscribe today.

www.onsiteinstaller.com800/257-7222

contents 2015March PROMOTING WASTEWATER TREATMENT QUALITY AND PROFESSIONAL EXCELLENCE www.onsiteinstaller.com Marketing for realestate inspectionsPage 6 The keys to yourbest soil profile Page 18 Gravity design aidsgreen home project Page 22 LEADING THE WAY



Call toll free 800-257-7222;

outside of U.S. or Canada call 715-546-33467:30 a.m.-5 p.m. Central time, Mon.-Fri.

Website: www.onsiteinstaller.com Email: [email protected] Fax: 715-546-3786

SUBSCRIPTIONSA one year (12 issue) subscription to Onsite Installer in the United States or Canada is free to qualified subscribers. A qualified subscriber is any individual or company in the United States or Canada that partakes in the installation, design, maintenance, manufacture, treatment, consulting or sale of onsite wastewater treatment systems or supplies. Non-qualified subscriptions are available at a cost of $60 per year in the United States and $120 per year outside of the United States. To subscribe please visit onsiteinstaller.com or send company name, mailing address, phone number and check or money order (U.S. funds payable to COLE Publishing Inc.) to the address above. MasterCard, VISA and Discover are also accepted. Supply credit card information with your subscription order.

Our subscriber list is occasionally made available to carefully selected companies whose products or services may be of interest to you. Your privacy is important to us. If you prefer not to be a part of these lists, please contact Nicole at [email protected].

CLASSIFIED ADVERTISINGMinimum rate of $25 for 20 words; $1 per each additional word. All classi-fied advertising must be paid in advance. DEADLINE: Classified ads must be received by the first of the month for insertion in the next months edition. PHONE-IN ADS ARE NOT ACCEPTED. Fax to 715-546-3786 only if charging to MasterCard, VISA, Discover or AmEx. Include all credit card information and your phone number (with area code). Mail with check payable to COLE Publishing Inc. to the address above. CLASSIFIED ADVERTISING APPEARS NATIONWIDE AND ON THE INTERNET. Not responsible for errors beyond first insertion.

DISPLAY ADVERTISINGContact Winnie May at 800-994-7990. Publisher reserves the right to reject advertising which in its opinion is misleading, unfair or incompatible with the character of the publication.

EDITORIAL CORRESPONDENCESend to Editor, Onsite Installer, P.O. Box 220, Three Lakes, WI, 54562 or email [email protected].

REPRINTS AND BACK ISSUESVisit www.onsiteinstaller.com for options and pricing. To order reprints, call Jeff Lane at 800-257-7222 (715-546-3346) or email [email protected]. To order back issues, call Nicole at 800-257-7222 (715-546-3346) or email [email protected].

CIRCULATION Circulation averages 21,954 copies per month. This figure includes both U.S. and International distribution.

Copyright 2015 COLE Publishing Inc.No part may be reproduced without permission of the publisher.

March 2015

10 Leading the Way By Gil Longwell ON THE COVER: Hill and Hill Maintenance and Excavation Inc. installs and monitors systems

in some of the worst soils and rock found in the state of Missouri. President Jeff Hill, shown with his Hitachi excavator outfitted with a Kent (Furukawa Rock Drill USA) hammer, says his crew and equipment are up to a big task. (Photo by Bruce Stidham)

6 Editors Notebook: Selling the Presale Inspection How do you reach prospective homeowners with an onsite inspection message before they

buy that dream home?

By Jim Kneiszel

8 @onsiteinstaller.com Be sure to check out our exclusive online content.

18 Basic Training: Soil Sampling Tools An accurate site evaluation starts with a soil profile. Here are several ways to properly dig up the dirt.

By Jim Anderson and David Gustafson

20 Onsite Installer Pumps Directory

22 System Profile: Watching the Wattage The owner of a super-energy-efficient home goes against recommendations for an ATU

or low-pressure pipe system in favor of a new gravity design.

By Scottie Dayton

26 Rules and Regs: County ban on land application overturned in Washington state

By Doug Day

28 Shop Talk: Handy, Helpful Tools Ever use a split-rim tire iron to pry loose a tailgate pin or a hand pump to extract oil from

your engine? Next to duct tape and a hammer, here are a few tools you might wonder how you ever did without.

By Ed Wodalski

30 State of the State: Moving Ahead on Long Island Wastewater contractors are setting new standards for professionalism in this densely

populated area of suburban New York City.

By Doug Day

32 Product Focus: Pumps By Craig Mandli

36 Product News

38 Associations List

ISSUE FOCUS: Advanced Treatment Units- Profile: Conserving water in Texas- Basic Training: The ups and downs of site evaluation

cover story

Coming Next Month: April 2015

Winnie May

Water & Wastewater Equipment, Treatment & Transport Showwww.wwett.com

EDUCATION DAY: Feb. 17, 2016 EXHIBITS OPEN: Feb. 18-20, 2016Indiana Convention Center, Indianapolis, Indiana

1720 Maple Lake Dam Rd. PO Box 220Three Lakes, WI 54562

Published monthly by

Get Social with Onsite Installer

www.facebook.com/OnsiteInstallerwww.twitter.com/OnsiteInstaller

www.plus.google.comwww.youtube.com/OnsiteInstaller

www.linkedin.com/company/onsite-installer-magazine

March 2015 ONSITE INSTALLER | 5


advertiserindex

Alita Industries, Inc. ...............................25Ashland Pump...............................................7

Bio-Microbics, Inc. ...................................29

Brenlin Company, Inc. .............................36Clarus Environmental Products ......15

Precast, Inc.

Crest Precast, Inc. .....................................25

Eljen Corporation ......................................15

Fergus Power Pump, Inc. ......................25Franklin Electric ......................................17Fuji Clean USA, LLC .................................19

Infiltrator Systems, Inc.............................3

Jet Inc...............................................................39Liberty Pumps ............................................13MACBlowers by Fuji Clean of Japan ..39

Norweco, Inc. ...............................................27

Orenco Systems, Inc. ..................................9

Polylok, Inc. / Zabel .................................40

Presby Environmental, Inc. ...................5

Roth Global Plastics ................................37

DISINFECTIONSalcor Inc. .....................................................25

See Water Inc. .............................................29

Septic Products, Inc. ................................36

Septic Services Inc.

Septic Services, Inc. .................................34Septic Sewage Pumps .............................35

Septronics, Inc. ...........................................37

Sim/Tech Filter Inc. ...................................8

Simple Solutions Distributing ...........39

SJE-Rhombus...........................................19

T&T Tools, Inc. ............................................37

The Dirty Bird .............................................39The Shaddix Company, Inc. ..................39

Tuf-Tite Inc. .....................................................2Water Cannon, Inc. - MWBE ...............39

Wieser Concrete Products, Inc. ..........35

MARCH 2015

COMPANY PAGE COMPANY PAGE COMPANY PAGE COMPANY PAGE

What you learn on these pages could be worth

$1,000s.Its all yours for FREE! Subscribe today.

www.onsiteinstaller.com800/257-7222

contents 2015March PROMOTING WASTEWATER TREATMENT QUALITY AND PROFESSIONAL EXCELLENCE www.onsiteinstaller.com Marketing for realestate inspectionsPage 6 The keys to yourbest soil profile Page 18 Gravity design aidsgreen home project Page 22 LEADING THE WAY



Call toll free 800-257-7222;

outside of U.S. or Canada call 715-546-33467:30 a.m.-5 p.m. Central time, Mon.-Fri.

Website: www.onsiteinstaller.com Email: [email protected] Fax: 715-546-3786

SUBSCRIPTIONSA one year (12 issue) subscription to Onsite Installer in the United States or Canada is free to qualified subscribers. A qualified subscriber is any individual or company in the United States or Canada that partakes in the installation, design, maintenance, manufacture, treatment, consulting or sale of onsite wastewater treatment systems or supplies. Non-qualified subscriptions are available at a cost of $60 per year in the United States and $120 per year outside of the United States. To subscribe please visit onsiteinstaller.com or send company name, mailing address, phone number and check or money order (U.S. funds payable to COLE Publishing Inc.) to the address above. MasterCard, VISA and Discover are also accepted. Supply credit card information with your subscription order.

Our subscriber list is occasionally made available to carefully selected companies whose products or services may be of interest to you. Your privacy is important to us. If you prefer not to be a part of these lists, please contact Nicole at [email protected].

CLASSIFIED ADVERTISINGMinimum rate of $25 for 20 words; $1 per each additional word. All classi-fied advertising must be paid in advance. DEADLINE: Classified ads must be received by the first of the month for insertion in the next months edition. PHONE-IN ADS ARE NOT ACCEPTED. Fax to 715-546-3786 only if charging to MasterCard, VISA, Discover or AmEx. Include all credit card information and your phone number (with area code). Mail with check payable to COLE Publishing Inc. to the address above. CLASSIFIED ADVERTISING APPEARS NATIONWIDE AND ON THE INTERNET. Not responsible for errors beyond first insertion.

DISPLAY ADVERTISINGContact Winnie May at 800-994-7990. Publisher reserves the right to reject advertising which in its opinion is misleading, unfair or incompatible with the character of the publication.

EDITORIAL CORRESPONDENCESend to Editor, Onsite Installer, P.O. Box 220, Three Lakes, WI, 54562 or email [email protected].

REPRINTS AND BACK ISSUESVisit www.onsiteinstaller.com for options and pricing. To order reprints, call Jeff Lane at 800-257-7222 (715-546-3346) or email [email protected]. To order back issues, call Nicole at 800-257-7222 (715-546-3346) or email [email protected].

CIRCULATION Circulation averages 21,954 copies per month. This figure includes both U.S. and International distribution.

Copyright 2015 COLE Publishing Inc.No part may be reproduced without permission of the publisher.

March 2015

10 Leading the Way By Gil Longwell ON THE COVER: Hill and Hill Maintenance and Excavation Inc. installs and monitors systems

in some of the worst soils and rock found in the state of Missouri. President Jeff Hill, shown with his Hitachi excavator outfitted with a Kent (Furukawa Rock Drill USA) hammer, says his crew and equipment are up to a big task. (Photo by Bruce Stidham)

6 Editors Notebook: Selling the Presale Inspection How do you reach prospective homeowners with an onsite inspection message before they

buy that dream home?

By Jim Kneiszel

8 @onsiteinstaller.com Be sure to check out our exclusive online content.

18 Basic Training: Soil Sampling Tools An accurate site evaluation starts with a soil profile. Here are several ways to properly dig up the dirt.

By Jim Anderson and David Gustafson

20 Onsite Installer Pumps Directory

22 System Profile: Watching the Wattage The owner of a super-energy-efficient home goes against recommendations for an ATU

or low-pressure pipe system in favor of a new gravity design.

By Scottie Dayton

26 Rules and Regs: County ban on land application overturned in Washington state

By Doug Day

28 Shop Talk: Handy, Helpful Tools Ever use a split-rim tire iron to pry loose a tailgate pin or a hand pump to extract oil from

your engine? Next to duct tape and a hammer, here are a few tools you might wonder how you ever did without.

By Ed Wodalski

30 State of the State: Moving Ahead on Long Island Wastewater contractors are setting new standards for professionalism in this densely

populated area of suburban New York City.

By Doug Day

32 Product Focus: Pumps By Craig Mandli

36 Product News

38 Associations List

ISSUE FOCUS: Advanced Treatment Units- Profile: Conserving water in Texas- Basic Training: The ups and downs of site evaluation

cover story

Coming Next Month: April 2015

Winnie May

Water & Wastewater Equipment, Treatment & Transport Showwww.wwett.com

EDUCATION DAY: Feb. 17, 2016 EXHIBITS OPEN: Feb. 18-20, 2016Indiana Convention Center, Indianapolis, Indiana

1720 Maple Lake Dam Rd. PO Box 220Three Lakes, WI 54562

Published monthly by

Get Social with Onsite Installer

www.facebook.com/OnsiteInstallerwww.twitter.com/OnsiteInstaller

www.plus.google.comwww.youtube.com/OnsiteInstaller

www.linkedin.com/company/onsite-installer-magazine


That said, there might be some room for valuable partnerships between real estate companies and onsite professionals. Get together with local Realtors and offer to bring agents up to date about the latest onsite technologies. This will give you an opportunity to calm the fears of agents who may always have a worst-case-scenario mentality about point-of-sale inspections. Explain that many repairs are minimal and will cause barely a hiccup in the sale process. Remind them that a thoroughly educated homeowner benefits the real estate sales community in goodwill and long-term happy relationships with buyers and sellers.

Network with home inspectors

You may already cross paths with home inspectors in your area. Why not explore working together to make sure prospective homebuyers receive the best advice on all components of a house theyre considering for purchase? Some home inspectors may feel comfortable assessing onsite systems while others may not. And the more complex and expensive these systems become, the more receptive home inspectors may be to seeking your professional service to augment their own.

Heres a strategy to consider: Suggest a tiered presale inspection service with offerings tailored to the needs of individual homeowners. A basic service for a home using sewers obviously wouldnt need your expertise. If the home in question uses a traditional gravity system with a tank and drainfield, the inspector may want to handle the inspection alone. A more comprehensive service could be offered to the buyer of a home with an advanced system or one with challenging site conditions, where the home inspector might like to have you on hand as an onsite expert. Offer the home inspectors an incentive to utilize your service and then establish a relationship with the buyers after the sale.

A PUBLIC SERVICE

When the onsite community promotes point-of-sale inspections, everyone wins. Homebuyers and sellers iron out any issues ahead of a sale to avoid contentious legal issues later. The real estate sales community proves it cares about being a thorough advocate for customers in these biggest-of-all transactions. And the onsite inspectors/installers create goodwill for the industry one house at a time. O

Check out NEW Exclusive Online Content & More!www.onsiteinstaller.com

re point-of-sale onsite system inspections required in your state or county? The trend in requiring system inspections to validate real estate transfers offers more and more homeowners protection from

unexpected costly repairs before they make the purchase. And with homebuyers stepping out to make the biggest purchase of their lives, thats how it should be.

Granted, general point-of-sale home inspections remain an optional if not prudent way for buyers to protect their investment in the major purchase of an item with a lot of costly moving parts. But the decision to disregard the value of a home inspection for such things as the condition of the roof, furnace and foundation puts only the homebuyer at a financial risk. Let the buyer beware, is the common caution.

But I would argue ensuring proper onsite wastewater treatment is a public health issue, and one where a homeowners neglect can cause harm to a next-door neighbor or an entire community of nearby residents. A failing septic system can threaten the groundwater of many surrounding neighbors, and pathogen-laden effluent bubbling to the surface is a public health nuisance.

Whether or not homeowners in your area are required to seek out presale onsite inspections, as a professional you know conducting such inspections is a sound decision. But traditionally, consumers only seem to reach out to you when symptoms of a system failure emerge and the toilet wont flush. How do you get people to act outside of crisis mode and reach prospective homebuyers when your service can best protect their financial interests?

SERVICE BEFORE THE SALE

The stakes are high for homebuyers and for your long-term service reputation, so getting the word out is worth the effort. Here are a few steps you can take to market for point-of-sale inspections:

AdvertiseThe next time your community has a home show, rent a booth as some

home inspectors do and promote your area of expertise. Explain to potential customers how an onsite professional can make a more thorough and accurate assessment of their wastewater system than a general home inspector. Take out ads in the local weekly newspaper or on a home improvement or real estate radio program promoting the value of presale inspections. Target an educational flyer distribution in neighborhoods of modest homes where homeowners may be contemplating a step up to a bigger house.

Offer a homebuyers special discounted inspection that trades some of your immediate profit for the potential in creating long-term customer relationships. Establish a trust with a homebuyer and you will reap the rewards in maintenance contracts now and repairs or replacements when they are needed.

Educate

Offer a free class covering the proper care of septic systems through your local health department or county Extension service. Drive home the message that a system inspection is a smart move for would-be homeowners and not just for those whove owned a house for years. Be sure they understand the potential costs of repairs or system replacement and the health risks associated with neglected, failing systems.

Your company website is a great place to expand consumer education efforts. Populate your website with content explaining in detail how onsite systems function, including graphic drawings and photos that demystify the series of underground pipes, tanks and pumps. Let homeowners know the steps they can take to care for their systems for the long haul. And tell them to consider a presale system inspection when they put their current house on the market and look to move up to their next house.

Inform real estate agents

Unfortunately, it seems local Realtor associations are most responsible for fighting point-of-sale initiatives as they arise. I would characterize their now-predictable objections as knee-jerk reactions as they fear a small number of delayed or unrealized commissions from home sales. My view is their efforts to derail presale inspections are shortsighted and dont help them appear as professionals who want to work in the best interest of buyers and sellers.

FeedbackOnsite Installer welcomes your comments, ideas and suggestions on how we can serve you better. Call 800/257-7222; fax 715/546-3786; or email [email protected].

editorsnotebook

Selling the Presale InspectionHow do you reach prospective homeowners with an onsite inspection message before they buy that dream home?By Jim Kneiszel

A

A more comprehensive service could be offered to the buyer of a home with an advanced system or one with challenging site conditions, where the home inspector might like to have you on hand as an onsite expert.


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@onsiteinstaller.comVisit the site daily for new, exclusive content. Read our blogs, find resources and get the most out of Onsite Installer magazine.

Visit OnsiteInstaller.com and sign up for newsletters and alerts. Youll get exclusive content delivered right to your inbox, and youll stay in the loop on topics important to you!

Find us on Facebook at facebook.com/OnsiteInstalleror Twitter at twitter.com/OnsiteInstaller

emails and alerts

CONNECT WITH US

want more?

Overheard Online What business owners

and managers do understand is

the importance of good planning, and

marketing, like so many other aspects

of business, needs a good plan to be effective.

- 6 Ways to Fix Your Crappy Marketing Plan

onsiteinstaller.com/featured

EXPERT ADVICESiphon SizingThere are a lot of factors to consider when properly sizing a siphon. In response to a reader question, an expert relays an in-depth discussion on how to select the right dosing siphon for an onsite system. onsiteinstaller.com/featured

CLIENT CLASHKeeping CalmLearning how to deliver bad news to customers is a must in any service industry. Check out these seven tips for understanding the customers perspective and relaying bad news in the best way possible. onsiteinstaller.com/featured

BIG PICTUREMound System LocationBefore determining where to place a mound system, it is probably a good idea to have a picture of the general mound profile. Location on the landscape is the first key component. An onsite expert walks you through mound system placement. onsiteinstaller.com/featured

@onsiteinstaller.comVisit the site daily for new, exclusive content. Read our blogs, find resources and get the most out of Onsite Installer magazine.

Visit OnsiteInstaller.com and sign up for newsletters and alerts. Youll get exclusive content delivered right to your inbox, and youll stay in the loop on topics important to you!

Find us on Facebook at facebook.com/OnsiteInstalleror Twitter at twitter.com/OnsiteInstaller

emails and alerts

CONNECT WITH US

want more?

Overheard Online What business owners

and managers do understand is

the importance of good planning, and

marketing, like so many other aspects

of business, needs a good plan to be effective.

- 6 Ways to Fix Your Crappy Marketing Plan

onsiteinstaller.com/featured

EXPERT ADVICESiphon SizingThere are a lot of factors to consider when properly sizing a siphon. In response to a reader question, an expert relays an in-depth discussion on how to select the right dosing siphon for an onsite system. onsiteinstaller.com/featured

CLIENT CLASHKeeping CalmLearning how to deliver bad news to customers is a must in any service industry. Check out these seven tips for understanding the customers perspective and relaying bad news in the best way possible. onsiteinstaller.com/featured

BIG PICTUREMound System LocationBefore determining where to place a mound system, it is probably a good idea to have a picture of the general mound profile. Location on the landscape is the first key component. An onsite expert walks you through mound system placement. onsiteinstaller.com/featured


ase of maintenance. Its the first consideration Jeff Hill gives to every onsite installation job he tackles.

Before we select component locations, we consider how those locations will facilitate long-term maintenance. It is a given that the wastewater treatment technology selected must match the sites soil and slope conditions, Hill says. So we start from this somewhat unusual but most important vantage point.

Hill is president of Hill and Hill Maintenance and Excavation Inc., which he founded 30 years ago. The company serves residential, commercial, institutional and government clients from its headquarters in Shell Knob, Mo. The lake resort community is about 20 miles west of Branson, Mo., on Table Rock Lake.

The companys primary market sectors are site preparation, excavation, onsite systems, disaster cleanup and concrete fabrication.

Dale Jenkins, installer, describes much of the companys service area as

Missouris Hill and Hill Maintenance and Excavation takes on the tough onsite challenges and isnt afraid to employ the latest technologies to satisfy customers and regulators

By Gil Longwell

installerprofile

E Hill and Hill Maintenance and Excavation Inc., Shell Knob, Mo.OWNER: Jeff HillYEARS IN BUSINESS: 30EMPLOYEES: 10SERVICE AREA: 50-75 mile radiusSERVICES: Onsite system installation, site preparation, excavation, disaster cleanup and concrete fabricationAFFILIATIONS: Table Rock Better Business Bureau, Missouri Smallflows OrganizationWEBSITE: www.hillandhill.biz

H

LEADING THE WAY

topsoil deprived. There just isnt that much in so many places, and solid rock is as prevalent as deep soil is scarce, he explains. Excavations for treatment tanks are typically hydraulically hammered into the bedrock.

The company operates its own screening plant. This allows production of a soil material that satisfies the county regulators. We can screen down to 1/4-inch, which gives us an advantage, Hill says. Readily available suitable cover material in proximity to a job site reduces haul distances and costs.

New installation of conventional box-and-rocks systems are few and far between. They are just 10 percent of all systems we install. This is partly because of the shallow soils and partly because theres not much flat ground available, Jenkins adds.

EMBRACING TECHNOLOGY

It is important for Hill to be familiar with a variety of advanced treatment technologies, and he started filling this market niche long ago. Table Rock Dam, completed in 1958, created its namesake lake. About 20 years ago, the Army Corps of Engineers recognized the importance of advanced treatment for onsite systems in the lakes soil-deprived drainage area. When the Corps sought contractors to install those early systems, Hill was one of the first successful project bidders.

I guess I was in the right place at the right time. We got involved with those early systems and learned how to match technology to the site, he recalls.

Hill has embraced each emerging technology. To be sure, he favors some, but matching the system to the site is the first priority, he says.

Effluent dispersal is as important as effluent quality, and with only 18 inches of heavy clay sitting on bedrock, Hill and Jenkins rely on drip irrigation and low-pressure pipe systems. Jenkins explains that typical linear loading for these is about 0.2 gpd, and thats a bit less than half the 0.45 gpd for conventional systems. They believe there is a substantial evapotranspiration rate, perhaps as high as 80 percent. Some of [the effluent] must go up it cant go down into the bedrock, they reason.

LEARNING CURVE

Hills careful site layout and installation detail are compatible with his do it right the first time philosophy. I will not throw a system in quick so I can get to the next job and the next ..., Hill says.

Jenkins points to the learning opportunities inherent in repairing other installers systems. We have picked up many ideas on what to avoid or do differently by seeing others work. They use lessons from the field to avoid duplicating mistakes in their jobs. Perhaps their greatest learning opportunity came when they had to build a new system simply to facilitate future maintenance.

One common mistake is that installers fail to adequately educate the homeowner or system user, Hill says. A properly sited and installed system may be at greatest risk from an uninformed user. Advanced system users need advanced instruction; it goes beyond the traditional what not to flush briefing. Hill believes a high number of homeowners who fail to take

> RIGHT: Jeff Hill is shown at Hill and Hills screening plant operation, which creates soil suitable to use in their installation projects. (Photos by Bruce Stidham)

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care of basics like filter cleaning and pump monitoring proves this point.

And both men agree that the prior absence of a robust installer credential enabled anybody with a backhoe to sell their services as an installer. Hill says, Our company is building its ongoing service contract clientele one trouble call at a time. The company is willing to take on service agreements for systems others have installed.

RAISING THE BAR

Jenkins and Hill agree that the Missouri Smallflows Organizations education program has had a huge impact on the onsite program in Missouri. They credit state and county health department basic and continuing education requirements for raising the bar. We see college profs, county regulators and Department of Natural Resources staff teaching the courses, Hill says. This shows a strong commitment to more rigorous basic training and reasonable continuing education standards.

Hills employees participate in basic annual training as appropriate for their respective duties and credentials, generally 10-15 hours more than required, he estimates.

(continued)

Caught in the middle of a lawsuit between a customer and his neighbor, Jeff Hill, president of Hill and Hill Maintenance and Excavation Inc., now insists on documented property surveys before he turns the first shovel of dirt for an onsite system project.

Hills company, located in an area dominated by vacation homes, is perhaps more vulnerable to escalated property disputes than the typical residential construction area. He explains:

In our service area, there are many absentee landowners, Hill says. Once, a Hill and Hill crew installed a system under the careful direction of the friend of an absentee landowner.

Sometime after the installation and use of this seasonal home, the neighboring landowner took issue with the systems location, installer Dale Jenkins says. To prove his argument, the neighbor hired a surveyor. When the surveyor proved the neighbors contention that the system was indeed partly on the neighbors property, things got interesting, Hill says.

The courts have not yet rendered a decision in the civil suit. Hill knows he is in the clear because he explicitly followed the agents instructions. Nevertheless, he has changed his ways, adding language to his installation contracts requiring the client have a surveyor delineate property lines taking into account the systems proposed footprint.

Hill believes he is a better businessman because of the experience. County regulators are now looking at a new permit requirement that all property lines be professionally delineated.

Something positive can come out of a lawsuit

Dale Jenkins removes a Polylok lid at a job site on Table Rock Lake.



Because of the companys experience with new technology, its common for its work to be presented in Missouri training. Often they are the go-to guys when installers have questions outside the formal training environment, according to Hill. He does not resist this, saying all parties benefit from better-informed installers.

CREW & EQUIPMENTAdditional crew members

include Lorraine Brauer, office manager; Tony Merritt and Steve Campbell, technicians; Steve Loflin, equipment operator; Gene Hill, truck driver; and Chance Sherfy and Cody Durossette, laborers.

Established with his brother, the company was first named Hill and Hill. When his brother left, Jeff Hill retained the name his son worked with him and it made things simple. Hills son left to start a directional boring company, but father and son continue to work together on many jobs.

Equipment for onsite projects is purposefully selected to make work flow smoother and enhance the completed projects. The machines we use on or near the absorption areas are all tracked, Jenkins says. Our goal is to have a compaction loading of less than 7 pounds per square inch. This is also a threshold that our regulators believe is appropriate for the systems and soils we work with.

New installation of conventional box-and-rocks systems are few and far between. They are just 10 percent of all systems we install. This is partly because of the shallow soils and partly because theres not much flat ground available.Dale Jenkins

Workers use a Hitachi 50 mini-excavator with a Kent (Furukawa Rock Drill USA) attachment to excavate for a septic tank installation project.

(continued)


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Because of the companys experience with new technology, its common for its work to be presented in Missouri training. Often they are the go-to guys when installers have questions outside the formal training environment, according to Hill. He does not resist this, saying all parties benefit from better-informed installers.

CREW & EQUIPMENTAdditional crew members

include Lorraine Brauer, office manager; Tony Merritt and Steve Campbell, technicians; Steve Loflin, equipment operator; Gene Hill, truck driver; and Chance Sherfy and Cody Durossette, laborers.

Established with his brother, the company was first named Hill and Hill. When his brother left, Jeff Hill retained the name his son worked with him and it made things simple. Hills son left to start a directional boring company, but father and son continue to work together on many jobs.

Equipment for onsite projects is purposefully selected to make work flow smoother and enhance the completed projects. The machines we use on or near the absorption areas are all tracked, Jenkins says. Our goal is to have a compaction loading of less than 7 pounds per square inch. This is also a threshold that our regulators believe is appropriate for the systems and soils we work with.

New installation of conventional box-and-rocks systems are few and far between. They are just 10 percent of all systems we install. This is partly because of the shallow soils and partly because theres not much flat ground available.Dale Jenkins

Workers use a Hitachi 50 mini-excavator with a Kent (Furukawa Rock Drill USA) attachment to excavate for a septic tank installation project.

(continued)


A variety of equipment includes a Bobcat T300, John Deere 200 and Hitachi 50 excavators with Kent (Furukawa Rock Drill USA) hammer attachments, and a New Holland D100 dozer. Four service trucks move men and materials while a Freightliner dump truck with a box from Davis Dump Bodies moves soil from the screening plant or other aggregates to job sites. Most of the mechanical prep work is completed in a 60- by 90-foot fabrication and maintenance shop.

A FINISHED PRODUCT

Hill takes pride in offering a service that includes putting the landscaping in good condition before his crew leaves the job site.

When a job is complete and after we leave the site, all the new owner will have to do is mow the grass, comments Hill. Every job is sodded or hydro-seeded and mulched to preserve the installation and to provide erosion control. A finished product and well-matched distribution systems bring both homeowner and Hill a good feeling.

Hill and Jenkins say they will not install any component they wouldnt put in their own backyards. If they have concerns about performance, they do not want to let themselves or their clients down. So Hill and Jenkins have learned how to install, manage, troubleshoot and repair each advanced treatment unit type that can be permitted in their service area.

When we installed the first ATUs, tank precasters did not have a good idea of how to meet our needs. Before pumps were common, float trees were not known to be a viable system component, Jenkins says.

We learned by doing; we did the best we could on every job site and we still do, Hill says. O

MORE INFO:Bobcat Corporate800/743-4340www.bobcat.com Furukawa Rock Drill USA800/527-2282www.frdusa.com Hitachi866/973-0394www.hitachiconstruction.com John Deere800/503-3373www.johndeere.com New Holland Construction630/260-4000www.newhollandconstruction.com

Orenco Systems, Inc.800/348-9843www.orenco.com(See ad page 9) Polylok, Inc. / Zabel877/765-9565www.polylok.com(See ad page 40)

Spectra Precision/Trimble800/527-3771www.spectralasers.com

Our company is building its ongoing service contract clientele one trouble call at a time.Jeff Hill

ABOVE: Dale Jenkins performs an inspection of a AdvanTex Treatment System manufactured by Orenco.

RIGHT: Dale Jenkins, left, and Chance Sherfy use a Spectra Precision Laser Model LL300 to take measurements at a job site.

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basictraining Jim Anderson, Ph.D., and David Gustafson, P.E., are connected with the University of Minnesota onsite wastewater treatment education program. David is extension onsite sewage treatment educator. Jim is former director of the universitys Water Resources Center and is now an emeritus professor, as well as education program coordinator for the National Association of Wastewater Technicians. Readers are welcome to submit questions or article suggestions to Jim and David. Write to [email protected].

n previous columns, we discussed soil characteristics that are important to evaluate or determine the size and location of the soil treatment area. Based on recent questions, we thought now would be a good time to

explore how the observations and descriptions can be obtained. Information about soil descriptions is available through a number of sources, including ASTM standard 5921 Subsurface Site Characterization of Test Pits For On-Site Septic Systems and the USDA-NRCS Field Book for Describing and Sampling Soils.

A few qualifiers before we continue: There are a couple of errors in the ASTM standard, so be cautious in terms of the structure descriptions, and while the NRCS Field Book can be downloaded from the agencys website, it takes some time and effort to get it to print properly due to the small page format. Also, additional general soil information can be gained from published soil survey reports. They can provide good background information on soils and soil properties present in a proposed system location. Remember, there is no substitute for direct observation in the field.

Each of the soil horizons or layers that make up the soil profile should be described in terms of their color, texture, structure and consistence. Horizons should be evaluated for their suitability for treatment and acceptance rate of septic tank effluent. Evaluation of the soil should be in its natural and undisturbed form.

THREE WAYS TO MEET GOAL

Three methods can be used to obtain soil samples that retain their form for evaluation. These are use of a soil probe, a soil auger and excavation of shallow pits. Each method has advantages and disadvantages. A soil probe is a hollow tube pushed into the soil. When extracted it provides an undisturbed soil column.

Soil scientists make use of hand probes, usually an inch in diameter, for routine soil survey investigations. They can probe to a depth of approximately 4 feet to provide a way to quickly assess the soils on site. To get a better look at the soil profile, a hydraulic probe mounted on a pickup truck is used. The probe is usually 3 inches in diameter and, depending on the soil conditions, can probe to a depth of 18 feet.

A soil auger, typically a hand-operated 3-inch-diameter bucket auger, provides a closer look at the soil than the 1-inch probes. The bucket has cutting tips that cut soil to fill the hollow bucket as the handle is turned. This method disturbs the soil, but the middle of the sample usually provides

a natural look at the soil properties. Sometimes it can be difficult to get an accurate reading on the soil structure. Having firsthand knowledge of the soils in the area and the soil survey information can help make this determination.

Depending on the type of soil being evaluated, buckets with different types of teeth can be used to get the best sample. A bucket for cutting through sand has teeth closer together to hold the soil when the auger is removed. A bucket for clay soils will have the teeth farther apart to make sample extraction easier. Bucket augers typically obtain samples to a depth of 5-8 feet. In some cases, they can be used to deeper depths by adding 3-foot extensions to the 5-foot bucket auger. There are limitations to an operators ability to extract samples when wielding an 8- to 12-foot auger.

DIGGING A PIT

One major limitation for both the probe and soil auger is the presence of rocks in the soil material. We are reminded of this when conducting classes in the Northeast or Southwest. Some engineers are prone to using a truck-mounted flight auger to overcome this limitation. This is not an acceptable method because it destroys the soil structure, mixes soil colors and makes it hard to determine exact depths for changes in characteristics.

Excavating a shallow soil pit is the best choice for evaluation. A soil pit can be dug by hand or with a small excavator. This gives the best chance for a broader view of soil characteristics and the opportunity to get up close and personal with the soil profile. The chief drawbacks to pits include the potential to damage the soil treatment area, limitation of site access during installation and some safety concerns. So it is important to choose pit locations carefully to prevent damage and preserve site access, while ensuring the soil at the site is well represented. It is also important to maintain excavation safety when creating pits.

I

Soil Sampling ToolsAn accurate site evaluation starts with a soil profile. Here are several ways to properly dig up the dirt.By Jim Anderson and David Gustafson

Excavating a shallow soil pit is the best choice for evaluation ... This gives the best chance for a broader view of soil characteristics and the opportunity to get up close and personal with the soil profile.

FREESubscription

2015

Janu

ary


Combat ignorance of system effectivenessPage 6Installer finds a sinkhole surprise Page 26

Expand your horizons at WWETT Show Education DayPage 30

Feb. 23-26 | Indianapolis, Ind.Education Classes Page 30

English Sewage Disposal uses multiple

media to reach all types of customers for its comprehensive offering of onsite

installation and maintenance services

PAGE 10

WIDE NET

Casting a

subscribe online - onsiteinstaller.com

To write the soil description, the soil from a boring or auger should be laid out on the ground or in a tray (a 6-foot section of rain gutter is good for this), with the depth of the excavated soil corresponding to the depth of the hole. A tape measure can be laid out alongside the tray for easy reference. It is not a good practice to take an auger-full bucket at a time and try to write the description. In a soil pit, the tape measure can run next to the pit face where the description will be written.

Most soil characteristics, texture, color and consistence are described in a moist state. So have a water bottle mister handy to moisten, but do not saturate the soil. Descriptions should be done with adequate sunlight. If using trays, move them to ensure adequate lighting. If pits are dug, orientation should take lighting into account.

PROPER REPORTING A MUST

Forms are available to record these observations using the correct terminology. Most states that require soil investigations have unique forms that must be used. Make sure to use those forms, or if you have your own form, it should include the same information as the state form. Make sure all descriptions are complete and filed with other information about the site and installation. O


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basictraining Jim Anderson, Ph.D., and David Gustafson, P.E., are connected with the University of Minnesota onsite wastewater treatment education program. David is extension onsite sewage treatment educator. Jim is former director of the universitys Water Resources Center and is now an emeritus professor, as well as education program coordinator for the National Association of Wastewater Technicians. Readers are welcome to submit questions or article suggestions to Jim and David. Write to [email protected].

n previous columns, we discussed soil characteristics that are important to evaluate or determine the size and location of the soil treatment area. Based on recent questions, we thought now would be a good time to

explore how the observations and descriptions can be obtained. Information about soil descriptions is available through a number of sources, including ASTM standard 5921 Subsurface Site Characterization of Test Pits For On-Site Septic Systems and the USDA-NRCS Field Book for Describing and Sampling Soils.

A few qualifiers before we continue: There are a couple of errors in the ASTM standard, so be cautious in terms of the structure descriptions, and while the NRCS Field Book can be downloaded from the agencys website, it takes some time and effort to get it to print properly due to the small page format. Also, additional general soil information can be gained from published soil survey reports. They can provide good background information on soils and soil properties present in a proposed system location. Remember, there is no substitute for direct observation in the field.

Each of the soil horizons or layers that make up the soil profile should be described in terms of their color, texture, structure and consistence. Horizons should be evaluated for their suitability for treatment and acceptance rate of septic tank effluent. Evaluation of the soil should be in its natural and undisturbed form.

THREE WAYS TO MEET GOAL

Three methods can be used to obtain soil samples that retain their form for evaluation. These are use of a soil probe, a soil auger and excavation of shallow pits. Each method has advantages and disadvantages. A soil probe is a hollow tube pushed into the soil. When extracted it provides an undisturbed soil column.

Soil scientists make use of hand probes, usually an inch in diameter, for routine soil survey investigations. They can probe to a depth of approximately 4 feet to provide a way to quickly assess the soils on site. To get a better look at the soil profile, a hydraulic probe mounted on a pickup truck is used. The probe is usually 3 inches in diameter and, depending on the soil conditions, can probe to a depth of 18 feet.

A soil auger, typically a hand-operated 3-inch-diameter bucket auger, provides a closer look at the soil than the 1-inch probes. The bucket has cutting tips that cut soil to fill the hollow bucket as the handle is turned. This method disturbs the soil, but the middle of the sample usually provides

a natural look at the soil properties. Sometimes it can be difficult to get an accurate reading on the soil structure. Having firsthand knowledge of the soils in the area and the soil survey information can help make this determination.

Depending on the type of soil being evaluated, buckets with different types of teeth can be used to get the best sample. A bucket for cutting through sand has teeth closer together to hold the soil when the auger is removed. A bucket for clay soils will have the teeth farther apart to make sample extraction easier. Bucket augers typically obtain samples to a depth of 5-8 feet. In some cases, they can be used to deeper depths by adding 3-foot extensions to the 5-foot bucket auger. There are limitations to an operators ability to extract samples when wielding an 8- to 12-foot auger.

DIGGING A PIT

One major limitation for both the probe and soil auger is the presence of rocks in the soil material. We are reminded of this when conducting classes in the Northeast or Southwest. Some engineers are prone to using a truck-mounted flight auger to overcome this limitation. This is not an acceptable method because it destroys the soil structure, mixes soil colors and makes it hard to determine exact depths for changes in characteristics.

Excavating a shallow soil pit is the best choice for evaluation. A soil pit can be dug by hand or with a small excavator. This gives the best chance for a broader view of soil characteristics and the opportunity to get up close and personal with the soil profile. The chief drawbacks to pits include the potential to damage the soil treatment area, limitation of site access during installation and some safety concerns. So it is important to choose pit locations carefully to prevent damage and preserve site access, while ensuring the soil at the site is well represented. It is also important to maintain excavation safety when creating pits.

I

Soil Sampling ToolsAn accurate site evaluation starts with a soil profile. Here are several ways to properly dig up the dirt.By Jim Anderson and David Gustafson

Excavating a shallow soil pit is the best choice for evaluation ... This gives the best chance for a broader view of soil characteristics and the opportunity to get up close and personal with the soil profile.

FREESubscription

2015

Janu

ary


Combat ignorance of system effectivenessPage 6Installer finds a sinkhole surprise Page 26

Expand your horizons at WWETT Show Education DayPage 30

Feb. 23-26 | Indianapolis, Ind.Education Classes Page 30

English Sewage Disposal uses multiple

media to reach all types of customers for its comprehensive offering of onsite

installation and maintenance services

PAGE 10

WIDE NET

Casting a

subscribe online - onsiteinstaller.com

To write the soil description, the soil from a boring or auger should be laid out on the ground or in a tray (a 6-foot section of rain gutter is good for this), with the depth of the excavated soil corresponding to the depth of the hole. A tape measure can be laid out alongside the tray for easy reference. It is not a good practice to take an auger-full bucket at a time and try to write the description. In a soil pit, the tape measure can run next to the pit face where the description will be written.

Most soil characteristics, texture, color and consistence are described in a moist state. So have a water bottle mister handy to moisten, but do not saturate the soil. Descriptions should be done with adequate sunlight. If using trays, move them to ensure adequate lighting. If pits are dug, orientation should take lighting into account.

PROPER REPORTING A MUST

Forms are available to record these observations using the correct terminology. Most states that require soil investigations have unique forms that must be used. Make sure to use those forms, or if you have your own form, it should include the same information as the state form. Make sure all descriptions are complete and filed with other information about the site and installation. O

Alita Industries, Inc. 413311 Brooks Dr., Ste. B, Baldwin Park, CA 91706626-962-2116 (f) [email protected] www.alita.com

Aquaworx by Infiltrator 44 Business Park Rd., Old Saybrook, CT [email protected] www.aquaworx.com

Ashland Pump 4 4 4 4 41899 Cottage St., Ashland, OH 44805855-281-6830 (f) [email protected] www.ashlandpump.com

Clarus Environmental Products 4 4 4 4 43649 Cane Run Rd., Louisville, KY 40211800-928-7867 502-778-2731 (f) [email protected] www.clarusenvironmental.com

Franklin Electric 4 4 4 4 4 4 Non-Clog9255 Coverdale Rd., Fort Wayne, IN 46809866-271-2859 405-440-1403 (f) [email protected] www.franklinengineered.com

Gorman-Rupp Company 4 4 4 4 4 4600 S Airport Rd., Mansfield, OH 44903419-755-1011 (f) [email protected] www.GRpumps.com

Jet Inc. 4 4 4750 Alpha Dr., Cleveland, OH 44143800-321-6960 440-461-2000 (f) [email protected] www.jetincorp.com

Liberty Pumps 4 4 4 4 4 4 Macerator7000 Apple Tree Ave., Bergen, NY 14416800-543-2550 585-494-1817 (f) [email protected] www.libertypumps.com

MACBlowers by Fuji Clean of Japan 441-2 Greenwood Rd., Brunswick, ME 04011844-468-1344 207-406-2927 (f) [email protected] www.macblowers.com

Norweco, Inc. 4 4 4 4 4 4 4 4 4220 Republic St., Norwalk, OH 44857800-NORWECO 419-668-4471 (f) [email protected] www.norweco.com

Orenco Systems, Inc. 4 4814 Airway Ave., Sutherlin, OR 97479800-348-9843 541-459-4449 (f) 541-459-2884www.orenco.com

Polylok, Inc./Zabel 4 4 4 4 4 4 43 Fairchild Blvd., Wallingford, CT 06492877-765-9565 (f) [email protected] www.polylok.com

See ad page 25

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See Water Inc. 4 4 4 4 4 4121 N Dillon St., San Jacinto, CA 92583888-733-9283 951-487-8073 (f) [email protected] www.seewaterinc.com

Septic Products, Inc. 4 41378 Twp. Rd. 743, Ashland, OH 44805419-282-5933 (f) [email protected] www.septicproducts.com

Septic Services, Inc. 4 4 4 4 4 4 4 4 4 4PO Box 632, Union, MO 63084800-536-5564 636-583-5564 (f) [email protected] www.septicserv.com/store

Septic Sewage Pumps 4 4 4 46720 Sands Point, Houston, TX 77074800-292-9087 ext. 1314 713-219-1314 (f) [email protected] www.septicsewagepumps.com

Septronics Inc. 4602 E Union St., Oconomowoc, WI 53066888-565-8908 262-567-9030 (f) [email protected] www.septronicsinc.com

SJE-Rhombus 422650 Cty. Hwy 6, Detroit Lakes, MN 56502888-DIAL-SJE 218-847-1317 (f) [email protected] www.sjerhombus.com

Webtrol Pumps 4 4 4 4 4 4 48417 New Hampshire, St. Louis, MO 63123800-769-7867 314-631-9200 (f) [email protected] www.webtrol.com

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March 2015

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Transcript of March 2015