March 11-14, 2014
Transcript of March 11-14, 2014
Administration, Partnership & Leadership
Florida Court Clerks & Comptrollers New Clerk Academy
March 11-14, 2014
Orange
The Residence Inn 600 W Gaines St
Tallahassee, Florida 32304
850-329-9080
Newly-Elected Clerks
Honorable Scott Ellis
Brevard County
Honorable Carla Hand
Calhoun County
Honorable Tara Green
Clay County
Honorable Ronnie Fussell
Duval County
Honorable Angela Vick
Citrus County
Honorable Pamela Childers
Escambia County
Honorable Todd Newton
Gilchrist County
Honorable Sandra Brown
Glades County
Honorable Victoria Rogers
Hardee County
Honorable Don Barbee
Hernando County
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Newly-Elected Clerks
Honorable Kyle Hudson
Holmes County
Honorable Jeff Smith
Indian River County
Honorable Linda Doggett
Lee County
Honorable Kathleen Brown
Liberty County
Honorable Carolyn Timmann
Martin County
Honorable Amy Heavilin
Monroe County
Honorable Armando Ramirez
Osceola County
Honorable Stacy Butterfield
Polk County
Honorable Donald Spencer
Santa Rosa County
Honorable Kellie Connell
Union County
Honorable Alex Alford
Walton County 5
Honorable Eddie Fernandez
Orange County
Facility Map
Registration……………………………………………………………………….……Foyer
Breakfast……………………………………………………..….……Hotel Restaurant
Education Sessions……………………………………….…….………Rattler Room
Breaks……………………………………………..………..……………….Rattler Room
Lunch………………………………………………..………………….Hotel Restaurant
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Meeting Schedule
Tuesday, March 11
7:00 a.m. – 8:15 a.m. BREAKFAST – at your leisure (Hotel Restaurant)
8:15 a.m. – 12:00 p.m. Education Sessions (Rattler Room)
10:00 a.m. – 10:20 a.m. MID-MORNING BREAK (Rattler Room)
12:00 p.m. – 1:00 p.m. CCOC LUNCH Presentation (Rattler Room)
1:20 p.m. – 5:00 p.m. Education Sessions (Rattler Room)
3:00 p.m. – 3:20 p.m. MID-AFTERNOON BREAK (Rattler Room)
***Dinner on your own***
Wednesday, March 12
7:00 a.m. – 8:20 a.m. BREAKFAST – at your leisure (Hotel Restaurant)
8:20 a.m. – 12:00 p.m. Education Sessions (Rattler Room)
10:00 a.m. – 10:20 a.m. MID-MORNING BREAK (Rattler Room)
12:00 p.m. – 1:00 p.m. LUNCH (Hotel Restaurant)
1:20 p.m. – 5:00 p.m. Education Sessions (Rattler Room)
3:00 p.m. – 3:20 p.m. MID-AFTERNOON BREAK (Rattler Room)
6:30 p.m. DINNER (Marie Livingston’s Steakhouse 2705 Apalachee Pkwy, Tallahassee, FL)
Thursday, March 13
7:00 a.m. – 8:20 a.m. BREAKFAST– at your leisure (Hotel Restaurant)
8:20 a.m. – 12:00 p.m. Education Sessions (Rattler Room)
10:00 a.m. – 10:20 a.m. MID-MORNING BREAK (Rattler Room)
12:00 p.m. – 1:00 p.m. LUNCH (Hotel Restaurant)
1:20 p.m. – 5:00 p.m. Education Sessions (Rattler Room)
3:00 p.m. – 3:20 p.m. MID-AFTERNOON BREAK (Rattler Room)
***Dinner on your own***
Friday, March 14
7:20 a.m. – 8:20 a.m. BREAKFAST– at your leisure (Hotel Restaurant)
8:20 a.m. – 11:00 a.m. Education Sessions (Rattler Room)
10:00 a.m. – 10:20 a.m. MID-MORNING BREAK (Rattler Room)
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Agenda
Tuesday, March 11, 2014 - Leadership
8:15 a.m. – 8:20 a.m…………...Welcome and Introduction Presenter: Hon. Bob Inzer, Leon County Clerk of Court 8:20 a.m. – 10:00 a.m…………..Facilitative Leadership Skills
A facilitative leadership style creates an atmosphere of teamwork. This training consists
of a classroom hands on team exercise/simulation (Mars Surface Rover) that focuses on
skills such as communication, influence, change management and more.
Learning Objectives:
Successful completion of this training will provide the following outcomes:
Experience the benefits of facilitative leadership
Learn how a facilitative style creates an atmosphere of teamwork
Discover the drawbacks of traditional or passive leadership.
Presenter: Charlie Levings, Levings & Associates
10:00 a.m. – 10:20 a.m………...BREAK
10:20 a.m. – 12:00 p.m………...Winning with Engaging Teams
There is strong agreement that in most organizations a vast majority of teams and
employees are not engaged, even though people spend a substantial part of their lives
at work. And, as a result, such organizations do not perform at their best. The purpose
of this session is to develop approaches to engagement at both the organization and
individual level.
Objectives:
What is employee engagement and why does it matter?
Building a culture of employee engagement
Understand what your employees think and want
Building a trust culture
Practice open communication
Demonstrate appreciation for contributions
Inspire employees and reduce turnover
Presenter: Hon. Paula O’Neil, Ph.D., Clerk of Court and Comptroller, Pasco County
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Agenda
Tuesday, March 11, 2014 Cont’d
12:00 p.m. – 1:00 p.m………....CCOC LUNCH Presentation (Rattler Room)
1:20 p.m. – 5:00 p.m…………...Strategic Advantages of Optimism in the Workplace
There is a high correlation between the behavior of leaders in the workplace and the
amount of optimism, good health and creativity within the organization. There are
definitive ways to achieve high levels of optimism and productivity using simple
strategies gleaned from the research in positive psychology. This session will focus on
turning a pessimistic environment to one that people look forward to coming
to. Specifically, we will discuss turning negative circumstances into more positive
ones.
Learning Objectives:
Experience understanding of my influence on others
Learn to re-think how and what we are thinking
Understand how to handle tensions with a new spin
Enhance personal positive contributions to the workplace
Presenter: Sarah “Tippy” Amick, Ph.D., Florida Institute of Government
3:00 p.m. – 3:20 p.m…………...BREAK
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Agenda
Wednesday, March 12, 2014 – Administration
8:20 a.m. – 11:00 a.m………….Employer Liability from Hiring to Firing
FMLA, ADA, ADEA, GINA and USERRA. Learn how to avoid employer liability for hiring
and firing under each of these statutes. Find out how each of these laws interacts
with the others to ensure that your company is in full compliance and adequately
protected from employer liability for hiring and firing. This session will review the life
cycle of employment from hiring to firing and review the impact that each of the
employment discrimination laws has on each phase of employment.
Learning objectives:
Learn about Pre-Employment Inquiries and what questions are lawful and which ones are unlawful
Develop an understanding of what information can be in an offer letter and what information should not be included in such a letter
Learn about the two different types of harassment including quid pro quo and hostile work environment
Learn about sexual harassment, as well as the other protected classes under federal and state law including age, race, disability, etc.
Learn about eligibility requirements of the FMLA and ADA. Become familiar with what a serious health condition is under FMLA as well as the definition of a disability under the ADA
Learn about the recent amendments to the FMLA, ADA and the DOL’s Revised FMLA Regulations
Learn about intermittent and reduced-schedule leave under the FMLA
Understand what a reasonable accommodation is under the ADA and about an employer’s need to engage in the interactive process under the ADA
Learn how to protect your company from liability for discrimination when terminating employees
Become familiar with employment-at-will concepts
Presenter: Dena Sokolow, Esq., Partner, Allen Norton & Blue, P.A.
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Agenda
Wednesday, March 12, 2014 Cont’d 10:00 a.m. – 10:20 a.m………..BREAK
11:00 a.m. – 12:00 p.m………...Building Your “A” Team
Choosing the right people with the right skills and talents is a big job. You know you can't do it alone, so you need good people to help you achieve your objective and that they are a reflection of you. This session will explore the various stages of team development and review the key team building blocks needed to build a successful team.
Learning Objectives:
Definition of Team
The “I” in Team
Accountability, Ownership, Productivity and Excuses
The Team ME Philosophy
Covey’s Seven Habits of Highly Effective People
Team ME Goal Setting
Self-sabotage vs Individual determination
Sense of belonging/Sense of urgency
Committing to Achievement
DISC
Motivating based on personality types
The GREATER Goal
From Effectiveness to Greatness
Identifying Your Customer
Understanding the Production Process
Presenters: Theresa Tippins, MBA, Partner, 2T Consulting, LLC Tiffany Hickson, MBA, Partner, 2T Consulting, LLC 12:00 p.m. – 1:00 p.m………...LUNCH (Hotel Restaurant)
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Agenda
Wednesday, March 12, 2014 Cont’d
1:20 p.m. – 3:00 p.m…………...Human Resource Management (HRM): Practices and Policies
HRM refers to practices and policies framed for the management of human resources in
an organization, including recruiting, screening, rewarding and appraising. This session
will review the roles and functions of a human resources department and provide best
practices and indispensable strategies for every HR function. Also, the importance of
maintaining fair and equitable compensation and benefit programs will be discussed.
Additionally, there will be an in-depth examination of pay and benefit theories and
practices; analyzing job evaluation techniques; salary surveys; individual and group
performance-based pay; as well as insurance and pension plan administration.
Learning Objectives:
Understanding compensation and classification
Presenter: Jeff Ling, Ph.D., President, Evergreen Solutions, LLC
3:00 p.m. – 3:20 p.m…………..BREAK
3:00 p.m. – 5:00 p.m………………….Human Resource Management (HRM): Practices and Policies (cont’d)
Learning Objectives:
What is the function of an HR office?
What is the purpose of HR policy?
Employee evaluations and evaluation tools
Types of raises to consider in your policy
How do I communicate and train my employees on the policies?
How do I ensure consistency from supervisor to supervisor?
Facilitator: Hon. Bob Inzer, Clerk of Court, Leon County
Panelists: Hon. John Crawford, Clerk of Court, Nassau County Hon. Karen E. Rushing, Clerk of Court, Sarasota County
6:30 p.m. – 9:00 p.m………………….Dinner at Marie Livingston’s Steakhouse (2705 Apalachee Pkwy, Tallahassee, FL)
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Agenda
Thursday, March 13, 2014 - Building Partnerships
8:20 a.m. – 9:00 a.m…………….Attorney General Pam Bondi’s Office Presenter: Laura Daugherty, Research Economist, Office of the Attorney General of Florida
9:00 a.m. – 9:30 a.m…………...The Florida Bar Presenter: Peter M. Dunbar, Esq., Dean Mead
9:30 a.m. – 10:00 a.m………….State Attorney Presenter: Hon. Brad King, President, Florida Prosecuting Attorneys Association, State
Attorney, 5th Judicial Circuit
10:00 a.m. – 10:20 a.m………..BREAK
10:20 a.m. – 11:00 a.m………..Public Defender Presenter: Hon. Nancy Daniels, Public Defender, 2nd Judicial Circuit
11:30 a.m. – 12:00 p.m………..Florida Association of Counties Presenter: Chris Holley, Executive Director
12:00 p.m.– 1:00 p.m……………LUNCH (Hotel Restaurant)
1:20 p.m. – 2:00 p.m…………….Office of the State Courts Administrator Presenter: Lisa Goodner, State Courts Administrator
2:00 p.m. – 3:00 p.m. …………..Panel Discussion on Prison Release Orders Panelists: Hon. Karen E. Rushing, Clerk of Court, Sarasota County Fred W. Baggett, Esq., Partner, Greenberg Traurig Michael Crews, Secretary, Florida Department of Corrections Lisa Goodner, State Courts Administrator
3:00 p.m. – 3:20 p.m…………….BREAK
3:20 p.m. – 4:00 p.m…………….Florida Department of Highway Safety & Motor Vehicles Presenter: Maureen Johnson, Chief, Bureau of Records
4:00 p.m. – 4:30 p.m…………….Florida Department of Financial Services Presenter: Danielle Kosberg, MFMP Operations Manager
4:30 p.m. – 5:00 p.m………….…Florida Department of Revenue Presenter: Thomas Mato, Deputy Director, CSE
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Agenda
FRIDAY, MARCH 14, 2014
8:20 a.m. – 10:00 a.m………….Effective Communications: Internally and Externally
Communicating clearly, frequently and with consistency is key to sustaining a successful organization. It is also one of the things that most organizations struggle with. A big part of the challenge is that there are so many different people you have to communicate with and it often has to be done in different ways.
This session will:
Examine the differences between internal and external communications
Discuss the different methodology/tools used for communications
Explore evaluating the effectiveness of your communications
Discuss establishing your organization’s identity and mission statement
Talk about how to get honest and accurate information to and from your employees
Explore the benefits of a good website
Presenter: Sarah Bascom, President, Bascom Communications, LLC
10:00 a.m. – 10:20 a.m………..BREAK
10:20 a.m. – 11:00 a.m………..Wrap-Up and Q&A Presenter: Hon. Bob Inzer, Clerk of Court, Leon County
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