Manual with Parts List Sniper 12-Gallon Carpet Extractor

© 2012 Copy Rights Reserved Sandia Products, Inc.

Safety, Operation and Maintenance Manual with Parts List

Please read before use!

100 PSI

Important Information and Safety InstructionsRegister your Machine at www.sandiaplastics.com/registration.aspxSerial No:

© 2012 Copy Rights Reserved Sandia Products, Inc.

15571 Container Lane, Huntington Beach, CA 92649Phone: 714-901-8400 | Toll Free: 800-983-5834 | Fax: [email protected] | www.sandiaplastics.com

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Model No. 80-2100

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12-Gallon, 100 PSI Carpet ExtractorBy Sandia Products

Model No. 80-2100-H with Heat

(2) 12-Gallon, 100 PSI Carpet Extractor 12-Gallon, 100 PSI Carpet Extractor (15)

Notes:


Dear Valued Customer,Congratulations on the purchase of your 12-Gallon Carpet Extractor! The world of carpet cleaning is becoming more high-tech and competitive and we strive to provide you with the most innovative products. Our carpet extractor is yet another example of this, bringing a new dimension to carpet and upholstery cleaning with its cutting-edge features, quality and value.Please review this manual, paying careful attention to the Safety Instructions section. Keep in mind that any unnecessary damage, neglect or abuse of this machine will void your warranty. You can be confident that simple maintenance will ensure that your carpet extractor provides quality performance for many years to come.If warranty questions arise, please consult your manual or contact your distributor. Should you have any questions regarding maintenance, replacing parts or ordering parts, please call an authorized distributor.Before you begin using your carpet extractor, please thoroughly review the Owner’s Manual.Again, congratulations on the purchase of your 12-Gallon Carpet Extractor!

9.0 80-2100-H Machine Parts List ContinuedDrawing No. Item ID Item Description Qty.

61 80-0011-2 90 Degree Street Elbow 1.0062 10-0907 Strain Relief for Tube Heater 2.0063 10-0901 175 psi Relief Valve for Heater 1.0064 80-0010 1/4" Brass Tee 1.0065 10-0801-I 90 FPT for Extractor Heater 1.0066 80-0101-M 1/4" Male Check Valve 1.0067 10-0843 3/8" Black Hose for Extractor 6.0068 10-0812 100 psi Extractor Pump 1.0069 0-0356 3/8 MPT x 3/8 Barb 90 Degree 2.0070 10-0835-B Pump Bolt 100 psi Extractor 4.0071 10-0843 3/8" Black Hose for Extractor 6.0072 10-0868 1/4" Female QD for Extractor 1.0073 10-0846 1/4" MPT Hex Nipple for Extractor 1.0074 10-0801-J 90 MPT for Extractor Heater 1.0075 80-0017 Bulk Head fitting for Extractor 2.0076 80-0017 Bulk Head fitting for Extractor 2.0077 10-0843 3/8" Black Hose for Extractor 6.0078 10-0400-C Keeper Latch for Extractor 1.0079 10-0832 S/R Strap Bolts 4.0080 10-0831 S/R Bracket for Extractor 2.0081 10-0818 S/R Top of Tank Bolt on Extractor 2.00


Table of ContentsWarranty Policy.................................................................................................5

RMA Procedure ................................................................................................6

1.0 Safety Instructions .....................................................................................6

2.0 Grounding Instructions ..............................................................................7

3.0 Prepare Unit for Use ..................................................................................8

4.0 Maintenance ...............................................................................................8

5.0 Problem Solving.........................................................................................9

6.0 80-2100 Machine Schematic Drawing .....................................................10

7.0 80-2100 Machine Parts List .....................................................................11

8.0 80-2100-H Machine Schematic Drawing ................................................12

9.0 80-2100-H Machine Parts List .................................................................13

9.0 80-2100-H Machine Parts ListDrawing No. Item ID Item Description Qty.

1 SN-12-ST-GRYGRAN 12-Gallon Solution Tank - Gray Granite 1.002 10-0479 1/4" Male Close Nipple 1.003 10-0845 1/4" Strainer for Extractor 1.004 SN-12-L-GRYGRAN 12-Gallon Lid - Gray Granite 1.005 80-0001 Extractor Exhaust Hose 0.306 10-0843 3/8" Black Hose for Extractor 6.007 10-0826 3/4" Hose Clamp for Extractor 6.008 80-0026 3/8 Barb x 1/4 MPT 90 Degree 3.009 10-0806 Barb Hose Fitting for Extractor 1.00

10 10-0379 8-32 x 3/8 Screw 8.0011 10-0204 Motor Mount Back-Up Washer 18.0012 10-0803 Splash-Proof Switch for Extractor 3.0013 10-0803-H Splash-Proof Heater Switch 1.0014 10-0809-A Extractor 4-Hole Switch Plate 1.0015 80-0200 Extractor Harness 1.0016 SN-12-RT-GRYGRAN 12-Gallon Recovery Tank - Gray Granite 1.0017 80-0008 1.5 PVC Female Adapter 1.0018 10-0416-A 1-1/2" Black ABS Stand Pipe 1.3019 10-0804-A Hatch Cover Gasket for Extractor 1.0020 10-0804 Hatch Cover for Extractor 1.0021 10-0419-A Screw for Extractor Hatch 12.0022 80-0012 Shut-Off Assembly for Extractor 1.0023 10-0805 Dump Valve for Extractor 1.0024 10-0024 1-1/2" Black Vacuum Hose 1.6025 10-0849 1-1/2" ABS Fitting 1.0026 10-0848-B 1-1/2" 90 Degree ABS Street Elbow 3.0027 10-0811 2-Stage Extractor Motor 2.0028 10-0838 Pigtail for Extractor 2.0029 10-0850 Strain Relief for Extractor 2.0030 10-0851 Strain Relief Nut for Extractor 2.0031 10-0822 Exhaust Grate for Extractor 3.0032 10-1030-S2 2-Stage Extractor Motor Gasket 2.0033 SN-12-MFLD Extractor Motor Manifold 2.0034 10-0023 Shoulder and Waist Belt Washer 4.0035 10-0833 Motor Manifold Bolts for Extractor 10.0036 10-0830 Hinge Keeper for Extractor 2.0037 10-0821 Extractor Hinge 2.0038 10-0820 End Cap for Rod on Extractor 4.0039 SN-12-MB-BLKGRAN 12-Gallon Motor Base - Black Granite 1.0040 10-0836 19" Axle for Extractor 1.0041 10-0807 Wheels for Extractor 2.0042 10-0840 Nylon Washer 8.0043 10-0835-N Nut for Pump Bolt on Extractor 4.0044 10-0834 Pump Flat Washer 14.0045 10-0808 Caster for Extractor 2.0046 10-0816 Caster Bolt 8.0047 10-0400-D Latch for Extractor 1.0048 10-0379 8-32 x 3/8 Screw 8.0049 80-0040 3000 psi Hose for Extractor 4.5050 10-0852 1/4" 90 Degree Brass Elbow 2.0051 10-1500-A Heater Element 1000 Watt 2.0052 10-0814 Senor for Extractor Heater 2.0053 10-0814-B Manual Sensor for Heater 2.0054 10-0921 Breakdown of Aluminum Box for Dual Rod Heater 2.0055 10-0921 Aluminum Box for Dual Rod Heater 2.0056 10-0204 Motor Mount Back-Up Washer 18.0057 80-0022-A Screw for Panel 8.0058 10-0920 Dual Rod Heat Exchanger Tube 2.0059 80-0022-A Screw for Panel 8.0060 10-0921 Aluminum Box for Dual Rod Heater 2.00


New Equipment Warranty5-years on molded body parts, 2-Years on motor and electrical components, 1-year on pump.

Warranty PolicyAll equipment is inspected and tested before shipping from the manufacturer. All parts are warranted to be new and free from defects in workmanship and material, under normal use to the original retail purchaser. This warranty limits manufacturer’s liability for defects in workmanship or materials for replacement of defective parts only. The manufacturer accepts no liability for incidental or consequential damages arisen from the use of any equipment, defective or not. This warranty is in lieu of all expressed or implied warranties and is extended only to the original retail purchaser. Manufacturer sales and service representatives are not authorized to waive or alter the terms of this warranty, or to increase the obligations of the manufacturer under the warranty. Parts replaced or repaired under this warrant are warranted for the remainder of the original warranty period.

Freight charges and travel charges to and from the service provider shall be covered for ninety (90) days from the purchase date. After the ninety (90) day period, these freight charges shall be paid by the equipment owner, subject to manufacturer discretion. Certain circumstances may require additional consideration. No travel charges shall be covered after ninety (90) days.

The manufacturer covers up to one (1) year (365 days) of service labor at the manufacturer’s calculated hourly labor rate/repair time when performed by a manufacturer’s authorized service provider. Ultimately, labor reimbursement costs are at the discretion of the manufacturer. After one (1) year, the original retail purchaser is responsible for all labor costs with no manufacturer reimbursement.

The original purchaser must contact the manufacturer to follow correct RMA/warranty procedures. They must have a copy of the RMA Sheet enclosed in the box with the returned item. No returns shall be authorized unless the proper RMA procedures are followed. It is the responsibility of the distributor to repair the customer’s equipment as soon as possible. If the distributor does not have the facilities to repair the equipment, it may be shipped or taken to an authorized service center for repair.

The manufacturer charges a 15% restocking fee for any items that are being returned to stock. Items must be new, unused, free of damage and are only good for up to one (1) year. After one (1) year, the manufacturer does not accept the return of any item(s) for a reimbursed price.

Authorized warranty replacement parts need to come directly from the manufacturer. Any use of any other parts will void warranty. Sandia Products does not reimburse for parts used by customer that were not supplied directly for the machine under warranty.

The customer must contact the manufacturer prior to working on or changing out of any parts, etc. The manufacturer must issue an RMA Sheet containing approved labor time and replacement parts. Do not send parts or equipment back to the manufacturer without an RMA Number and approval. No labor will be paid for, nor parts cost paid for or reimbursed, that have not previously been approved by the manufacturer. All warranty work must be approved and authorized to qualify, and appropriate warranty procedures must be followed.

The warranty starts on the purchase date by the original purchaser from an authorized Sandia Products distributor, subject to proof of purchase. The Machine Registration Form must be completed online at the time of purchase. If proof of purchase cannot be identified, the warranty start date is ninety (90) days after the date of sale to an authorized Sandia Products distributor.

8.0 80-2100-H Machine Schematic Drawing


Returned Material Authorization (RMA) ProcedureOriginal purchaser must contact the manufacturer to follow correct RMA/warranty procedures. Must include a copy of RMA Sheet enclosed in the box with returned item. No returns shall be authorized unless the proper RMA procedures are followed. It is the responsibility of the distributor to repair the customer’s equipment as soon as possible. If the distributor does not have the facilities to repair the equipment, it may be shipped or taken to an authorized service center for repair. Customer must contact the manufacturer prior to working on or changing out any parts, etc. Manufacturer must issue an RMA Sheet containing approved labor time and replacement parts. Do not send parts or equipment back to manufacturer without an RMA Number and approval. No labor will be paid for, nor part costs paid for or reimbursed that have not been previously approved by manufacturer. All warranty work must be approved and authorized to qualify and appropriate warranty procedures must be followed.

1.0 Safety InstructionsREAD THIS MANUAL BEFORE USING YOUR CARPET EXTRACTOR. KNOW THE PROPER OPERATION, CORRECT APPLICATIONS AND THE LIMITATIONS OF THIS EQUIPMENT BEFORE USE.

Reduce the Risk of Fire, Electric Shock or Injury:• Use only as described in this manual. Use only the attachments recommended by the

manufacturer.• Test all outlets with an outlet tester before plugging machine into any outlet. Plug cord

into the nearest grounded outlet.• DO NOT unplug by pulling on the cord, grasp the plug. DO NOT pull unit by the

cord.• Keep cord away from heated surfaces.• Never attempt adjustments or repairs while the machine is plugged in.• DO NOT use if cord or plug are damaged.• DO NOT use outdoors, in standing water on wet surfaces.• Pay close attention when using machine near children.• DO NOT pick up flammable or combustible materials or use machine where they may

be present.• DO NOT leave machine outdoors, in extreme heat or cold. Harsh weather elements

will damage components and void warranty.• Lift using only the appropriate handles.• Always wear the appropriate clothing and safety equipment when operating the

machine.• Keep all body parts, hair and loose clothing away from openings and moving parts.• Use extra care when cleaning stairs. Never move the machine up or down stairs with

fluid in the machine.• Use common sense to protect yourself and others from injury when using the machine.

7.0 80-2100 Machine Parts ListDrawing No. Item ID Item Description Qty.

1 SN-12-ST-GRYGRAN 12-Gallon Solution Tank - Gray Granite 1.002 80-0017 Bulk Head fitting for Extractor 1.003 80-0017 Bulk Head fitting for Extractor 1.004 10-0479 1/4" Male Close Nipple 1.005 10-0845 1/4" Strainer for Extractor 1.006 SN-12-L-GRYGRAN 12-Gallon Lid - Gray Granite 1.007 80-0001 Extractor Exhaust Hose 0.408 10-0843 3/8" Black Hose for Extractor 8.809 10-0826 3/4" Hose Clamp for Extractor 4.00

10 80-0026 3/8 Barb x 1/4 MPT 90 Degree 2.0011 10-0806 Barb Hose Fitting for Extractor 1.0012 10-0379 8-32 x 3/8 Screw 8.0013 10-0204 Motor Mount Back-Up Washer 18.0014 10-0803 Splash-Proof Switch for Extractor 3.0015 10-0809 Extractor 3-Hole Switch Plate 1.0016 80-0200 Extractor Harness 1.0017 SN-12-RT-GRAYGRAN 12-Gallon Recovery Tank - Gray Granite 1.0018 80-0008 1.5 PVC Female Adapter 1.0019 10-0416-A 1-1/2" Black ABS Stand Pipe 1.3020 10-0804-A Hatch Cover Gasket for Extractor 1.0021 10-0804 Hatch Cover for Extractor 1.0022 10-0419-A Screw for Extractor Hatch 12.0023 80-0012 Shut-Off Assembly for Extractor 1.0024 10-0805 Dump Valve for Extractor 1.0025 10-0024 1-1/2" Black Vacuum Hose 1.3026 10-0849 1-1/2" ABS Fitting 1.0027 10-0848-B 1-1/2" 90 Degree ABS Street Elbow 3.0028 10-0833 Motor Manifold Bolts for Extractor 10.0029 10-0204 Motor Mount Back-Up Washer 18.0030 10-0811 2-Stage Extractor Motor 2.0031 10-0838 Pigtail for Extractor 1.0032 10-0850 Strain Relief for Extractor 1.0033 10-0851 Strain Relief Nut for Extractor 1.0034 10-0822 Exhaust Grate for Extractor 3.0035 10-1030-S2 2-Stage Extractor Motor Gasket 2.0036 SN-12-MFLD Extractor Motor Manifold 2.0037 10-0830 Hinge Keeper for Extractor 2.0038 10-0821 Extractor Hinge 2.0039 10-0820 End Cap for Rod on Extractor 4.0040 SN-12-MB-BLKGRAN 12-Gallon Motor Base - Black Granite 1.0041 10-0836 19" Axle for Extractor 1.0042 10-0807 Wheels for Extractor 2.0043 10-0840 Nylon Washer for Extractor Axle 8.0044 10-0835-N Nut for Pump Bolt on Extractor 4.0045 10-0834 Pump Flat Washer 10.0046 10-0808 Caster for Extractor 2.0047 10-0816 Caster Bolt 8.0048 10-0379 8-32 x 3/8 Screw 8.0049 10-0400-D Latch for Extractor 1.0050 80-0026 3/8 Barb x 1/4 MPT 90 Degree 2.0051 80-0017 Bulk Head fitting for Extractor 1.0052 10-0823 3/8" Barb x 3/8" Male for Extractor 2.0053 10-0812 100 psi Extractor Pump 1.0054 10-0835-B Pump Bolt 100 psi Extractor 4.0055 10-0400-C Keeper Latch for Extractor 1.0056 10-0868 1/4" Female QD for Extractor 1.0057 10-0846 1/4" MPT Hex Nipple for Extractor 1.0058 10-0832 S/R Strap Bolts 4.0059 10-0831 S/R Bracket for Extractor 2.0060 10-0818 S/R Top of Tank Bolt on Extractor 2.0061 10-0023 Shoulder and Waist Belt Washer 4.00


2.0 Grounding InstructionsDANGER: IMPROPER GROUNDING METHOD CAN RESULT IN A RISK OF ELECTRIC SHOCK.Electrical equipment must be grounded. If the machine should malfunction or breakdown, grounding provides a path of least resistance for electrical current to reduce the risk of electric shock. The Carpet Extractor is equipped with a cord containing a grounding conductor and grounding plug. The plug must be inserted into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.If repair or replacement of the cord or plug is necessary, DO NOT connect the grounded wire to a flat bed terminal. The grounding wire is the wire with insulation and an outer green surface, with or without yellow stripes.

Grounding MethodThe equipment is for use on a normal 120 Volt circuit. It includes a grounded plug (plug shown in Figure A). A temporary adapter (Figure B and C) may be used to connect this plug into a 2-pole receptacle (Figure B) if a properly grounded outlet is not available.The temporary adapter should be used only until a properly grounded outlet (Figure A) can be installed by a qualified electrician. The green colored rigid ear lug or the like extending from the adapter must be connected to a permanent ground, such as a properly grounded outlet box cover. Whenever an adapter is used, it must be held in place by a metal screw.

WARNING:Improper connection of the equipment grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service person if you are in doubt as to whether the outlet is properly grounded. DO NOT modify the plug provided with the equipment. If the plug will not fit into the outlet, have a proper outlet installed by a qualified electrician.NOTE: In Canada, the use of a temporary adapter is not permitted by the Canadian Electrical Code.

6.0 80-2100 Machine Schematic Drawing

(8) 12-Gallon, 100 PSI Carpet Extractor

3.0 Prepare Unit for UseDO NOT USE ON WET SURFACES. DO NOT EXPOSE TO RAIN. STORE INDOORS.• All Carpet Extractors, no matter what the time of year, are shipped with antifreeze in

the solution lines. Prior to first use, fill the tank with one quart of warm water. Attach the hose and using the hand tool wand, flush out the system by spraying the one quart of water through the pump.

• Attach the 1-1/2 inch vacuum hose and the brass quick disconnect.• Fill the base unit (the recovery tank must be removed) with warm water (less than

100 degrees Fahrenheit). Fill to approximately 4 inches from the top. Use a liquid detergent made for carpet cleaning or upholstery. Read and mix to the dilution ratios as directed.

ElectricalPlug cord(s) into 20 AMP grounded wall outlet(s). 20 AMP circuits are normally found in kitchens and bathrooms. Never remove ground prong from the plug. If a circuit breaker trips during operation, turn machine off, reset the breaker and move the electrical cord to a different outlet and resume operation.

Vacuum SystemThe extractor uses a single vacuum motor system that provides outstanding water lift and air flow. Automatic Vacuum Shut-Off: The float assembly shut-off, located in the recovery tank on the vacuum stand pipe, prevents the waste tank from overflowing into the stand pipe and damaging the vacuum motor. The float assembly will cut-off vacuum to the waste tank. When this happens, immediately turn off the vacuum motor and empty the waste tank.It is also necessary to use low foaming chemicals or defoamer to eliminate foam buildup in the recovery tank and damage to the vacuum motor. If moisture does enter the vacuum motor, it is necessary to WD-40 the motor. Remove the float assembly from the stand pipe and turn on both vacuum motor. Spray a five second burst of WD-40 into the stand pipe and continue to let the vacuum motor run for three minutes.

4.0 MaintenanceRegular maintenance is required to keep your carpet extractor in proper working condition. Thoroughly clean all equipment and accessories after each use:• Rinse the solution and recover tanks with clean water.• Flush the pump system with clean water, including all hoses and wand(s).• Do not allow water to remain in the tanks after use.• Lubricate all quick disconnects with WD-40 or similar lubricant.

12-Gallon, 100 PSI Carpet Extractor (9)

Storing your Carpet ExtractorYou must winterize your carpet extractor to protect the pump system from freezing. Damage due to freezing is not covered under the Warranty. Store your extractor in temperatures over 40 degrees Fahrenheit. Although this is not recommended, if you plan on storing your extractor in freezing conditions, you must prime your extractor with antifreeze.

5.0 Problem SolvingNever operate this carpet extractor when the equipment is not performing as expected or when any part is visibly damaged. When repair is needed, take the equipment to an authorized service center.

System Problem Possible Cause RemedyVacuum System

No Vacuum / Weak Vacuum

1. Vacuum Tank Full2. Float Shut-Off Tank Screen Dirty3. Float Ball Stuck4. Damaged or Loose Vacuum Hose5. Dump Valve Open6. Access Lid not Sealed7. Vacuum Hose Clogged8. Air Intake Grid Clogged9. Leak in Recovery Tank10. Water Coming out of Vacuum Exhaust

1. Empty Tank2. Clean the Screen with Water3. Tap Float to Unstick then Clean4. Attach or Replace5. Close Valve6. Replace Gasket7. Clear Debris8. Clean9. Clean and Dry Area, Patch with Silicone10. Use a Low Foaming Detergent

Electrical System

Unit will not Turn On

1. Extension Cord not Plugged In2. Switch not in the “On” Position3. Building Circuit Overloaded4. Wiring Connections Loose

1. Check if Machine and Cord are Plugged In2. Check Switches, Replace if Necessary3. Reset Circuit4. Unplug Machine and Check for Loose

Wires

Burning Smell

1. Vacuum Motor Hung Up2. Pump Motor Hung Up

1. Replace Vacuum Motor2. Replace Pump

Pump System

Pump is not Running Properly

1. No Power to the Pump2. Jets on Wand are Clogged3. In-Line Water Filter is Clogged4. Debris in Solution Tank Covering Inlet5. Kinked or Loose Hose6. Pump Failed7. Quick Disconnects are not Completely

Locked Together8. Heater is Clogged with Deposits

9. Pump is Pulsating10. Auto Prime Valve is Open

1. Check the Electrical System2. Clean Jet Filters3. Clean In-Line Filter4. Clear Debris5. Check and Replace Hoses if Necessary6. Replace Pump7. Snap Quick Disconnects Together\

8. Flush Heater with System Maintainer or Replace if Necessary

9. Check for Clogged Jets and Clean10. Close Valve

Manual with Parts List Sniper 12-Gallon Carpet Extractor

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