Manny Rios Senior Vice President, P&C Underwriting USAA “Leading Change”
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Transcript of Manny Rios Senior Vice President, P&C Underwriting USAA “Leading Change”
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Manny RiosSenior Vice President, P&C Underwriting USAA
““Leading Change”Leading Change”
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Agenda
» About USAA
» Earth, Wind, & Fire – Case for Precision
» Enhanced Precision through GIS
» Creating an Effective Infrastructure
» Role of Leadership in Driving Change
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About USAA
Founded in 1922 by a group of Army officers
Diversified financial services provider:Insurance, banking, investments, retirement, advice
Serving 7.4 million extraordinary members comprised of military personnel and their families
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The Case for Precision
SOURCE: Risk Management Solutions (RMS)
WILDFIRE
EARTHQUAKE
TORNADOHAIL
HURRICANE
HURRICANE
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Key Principles
PRECISION PRICING
OPTIMIZE PROGRAMS
TARGET GROWTH
ADVOCATE SAFETY
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Precision In Action
Minimal Risk
Extreme RiskMinimal
Extreme Very High High Moderate Low
Surge Risk
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Understanding Risk
Visuals are compelling storytellers
Note: This image is for commentary purposes only and is not endorsed by the copyright holder
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GIS Infrastructure
Enduring and multidimensional
Scalable Across Enterprise
Provides dynamic insight
Simplifies the Complex
Enables Self Service
Transparency and empowerment
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Role of Leadership
Enable a Culture Shift
Communication
Develop Strategic Vision
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Key TakeawaysKey Takeaways
Enable Culture Shift
Create Effective Infrastructure
Further Employee Acceptance