Mannatech Skin Care Product Sales Training Guide

Mannatech Skin Care Beautifully Ageless. Beautifully Natural.SM

Everyone wants flawless, radiant-looking skin. So what could be more rewarding than helping others discover their own natural beauty? Within this simple guide, we will help you learn more about our unique Skin Care products, ultimately increasing your knowledge and confidence—making it easy to share them with others.

Inside this guide:

Mannatech Skin Care Products—What Makes Us Unique? .................................................................................... 2

Mannatech LIFT Skin Care System

Overview and Positioning .................................................................................................................................................. 3

Five-Product System in Three Easy Steps ............................................................................................................... 4

Product Descriptions .............................................................................................................................................................. 5

Beautiful Science .................................................................................................................................................................... 10

How to Become “a Natural” at Selling ..................................................................................................................... 13

Frequently Asked Questions ......................................................................................................................................... 19

©2010 Mannatech, Incorporated 13860.0111 • 1

Table of Contents

Our passion is to help our customers feel and look great, every day. Mannatech provides an extraordinary collection of naturally sourced Health, Weight and Fitness, and Skin Care products. Most importantly, the passion our Associates demonstrate for our proprietary products and the possibilities they provide set us apart every day.

As part of Mannatech’s wellness mindset, we are constantly seeking advanced skin care technologies based on the finest natural ingredients in the world. Our commitment is to provide paraben-free, innovative formulas with beneficial botanical ingredients—for clinically proven, healthy-looking and naturally radiant skin.

Mannatech proprietary skin care formulas are:

• Paraben-free

• Fragrance-free

• Allergy-tested

• Non-comedogenic

• Free of synthetic oils

• Not tested on animals

Clinically Proven Results

Results you can see, products you can count on. Our advanced formulas are tested by third-party research organizations so you can feel confident that our products are not only safe to use, but perform on a variety of skin types—because we know everyone can benefit from healthy, beautiful skin.

Botanical Ingredients

We choose plant-based ingredients for their unique moisturizing and age-defying benefits. In the next few pages, you’ll learn more about the benefits of many of these wonderful, skin-loving ingredients. So whether your customers are seeking to simply cleanse, tone and moisturize or to reduce the appearance of fine lines and wrinkles, Mannatech Skin Care products offer nature’s finest ingredients.

Easy-to-Use and Easy-to-Share

At Mannatech, our Associates are our most valuable asset. It’s important that we not only provide leading, innovative products, but also support the needs of thousands of our Associates, who are working to make their dreams come true.

Time is precious to everyone, so it is also important that our products are not just easy to use, but that they’re also easy to share. In this guide, you will learn about our advanced skin care formulas, plus simple routines, tips and the knowledge you need to make sharing easy.


What Makes Us Unique?


Say bonjour to younger-looking skin.As a Mannatech Associate, you have the exciting opportunity to share the age-defying benefits of the Mannatech LIFT line—an exclusive, easy-to-use system of skin care products that can give you and your customers a more youthful appearance.

What makes this skin care system so unique and special?

Each product in the Mannatech LIFT line is water-based, paraben-free, and the entire system includes more than 30 botanical ingredients. Each product also includes our remarkable Jeunesse 7™ proprietary blend—a unique combination of montmorillonite and glyconutrients. This extraordinary blend of seven natural ingredients is known to moisturize, hydrate and reduce the appearance of fine lines and wrinkles.

Montmorillonite is a French green clay, which has played a vital part in skin care regimens for centuries. It contains four rejuvenating and beautifying minerals—magnesium, silica, copper and zinc—which help keep your skin looking smooth and more youthful. Add a combination of Mannatech’s signature glyconutrients for additional soothing, hydration and age-defying benefits, and the result is a powerful blend to turn back time.

Who is the target audience for Mannatech LIFT products?

Primarily targeted to women ages 35 and up, the Mannatech LIFT™ skin care system can significantly reduce the appearance of fine lines and wrinkles. The products are clinically proven and dermatologist tested to work on a variety of skin types. And it’s never too early or too late for women and men to take better care of skin for a more youthful appearance.

Refer to pages 13-15 for more information on whom to target and how to selectively focus your time.

Jeunesse 7™

Proprietary Blend

MagnesiumHydrate

ZincProtect

Aloe Vera GelMoisturize

ArabinogalactanAge-Defy

CopperRevitalize

SilicaTighten

TrehaloseHydrate

Mannatech LIFTTM Skin Care System OVERVIEW AND POSITIONING

The best results for you and your clients will be achieved when all five products in the system are used every day. The products were formulated to work synergistically together to help the skin appear more youthful and healthy.

Cleanse, treat and moisturize—three simple steps and a few minutes every morning and night—to keep skin looking and feeling great.

1) Cleanse. It’s very important to cleanse and exfoliate—morning and night—to eliminate surface debris and flaky skin. To remove build-up, use our Exfoliating Facial Cleanser.

2) Treat. Once your skin is fresh and clean, the next step is to treat it. This can mean everything from toning to reducing the appearance of pore size and wrinkles to firming and smoothing the skin. With the Mannatech LIFT line, you can treat your skin 24/7. For day, use Multiphase Serum to tighten. For evening, use Night Repair Crème to replenish and age defy.

3) Moisturize. After cleansing and treating, it’s time to hydrate. Nourish your skin, protect it and reset the clock by moisturizing, day and night. Use our Day Moisturizer, Night Repair Crème and Body Lotion for naturally soft, youthful skin all over.

When you follow these steps and use the Mannatech LIFT skin care system on a regular basis, subtracting the years will come naturally. On the following pages, learn more about each product, including how to use them.


321CLEANSE TREAT MOISTURIZE

Mannatech LIFTTM Skin Care System

FIVE-PRODUCT SYSTEM IN THREE EASY STEPS.


Exfoliating Facial Cleanser with milled grape seeds

Gentle cleanser, natural exfoliator. Feel the beauty of smoother, more youthful-looking skin with our non-drying, light foaming Exfoliating Facial Cleanser. Formulated with finely milled grape seeds, it cleanses to help your skin feel smooth and polished, so you reveal your best self every single day.

Aroma: Natural vanilla blend combined with nutmeg and palmarosa.

Botanical Ingredients:

Milled grape seeds—An exfoliant born from nature, infused with well-known antioxidants, powerful for combating free radicals.

Sunflower Seed Oil—Radiant, sunny, and warm, the sunflower is one of our most beautiful botanicals. The oil expressed from its seeds provides long-lasting moisturization and conditions the skin.

Palmarosa Oil—Expressed from the herb, Cymbopogon martinii, a botanically derived skin-conditioning ingredient that is mild and safe.

Directions:

Use morning and night to remove dead skin cells and prepare skin for the treatment products. Apply cleanser into the palm of one hand—an amount about the size of a button. Add plenty of water and massage hands together to create a light foam. Gently massage foam onto face, neck and décolleté in upward circular motions. Use a light pressure, similar to shaving. Rinse well with lukewarm water and pat dry.

1CLEANSE

Mannatech LIFTTM Skin Care System PRODUCT DESCRIPTIONS


Multiphase Serum with oat kernel

One hour to a younger-looking you. Treat yourself to the Multiphase Serum with oat kernel extract. This age-defying, rich formula lifts, tightens and firms the face, including the area around the eyes. It also helps improve skin tone and elasticity, minimizes the appearance of pore size, as well as fine lines and wrinkles. This silky, soft solution will be the favorite part of your morning routine.

Aroma—Botanical ingredients oat kernel and alfalfa extract combined with cinnamon and ginger.


Oat kernel—Natural, plant-derived polysaccharide known for years to help moisturize, smooth, lift and firm the skin. Most importantly, it is a botanical that reduces the appearance of fine lines and wrinkles.

Alfalfa extract—French botanical ingredient known to help smooth the skin, reducing the appearance of fine lines and wrinkles.

Vitamin E—An antioxidant superstar known to have strong moisturizing properties, helping to hydrate the skin and discourage the appearance of premature aging.

Great burnet root extract—This grand botanical provides astringent activity to help reduce the appearance of pore size.

Directions:

Use in the morning after cleansing. Apply using three pumps to the delicate area around the eye and to the face, neck and décolleté.

2TREAT

*Based on a 12–week clinical study by Stephens & Associates, Carrollton, Texas; funded by Mannatech, Incorporated.

100% of women in a clinical study showed visible improvement in their skin smoothness just one hour after a single application of the Multiphase Serum.*


Day Moisturizer with myrtle leaf

Add in moisture, subtract the years.For the ultimate in hydration, nourish and smooth your skin with the Day Moisturizer. Formulated with lavender extract and sunflower seed oil for long-lasting moisturization, it also contains rich myrtle leaf extract, a botanical known to help reduce the appearance of fine lines and wrinkles. Fortify skin by protecting it from environmental elements and give your skin the love it deserves every day.

Aroma: Lavender flower combined with coconut and hazel seed extract.


Myrtle leaf—Botanical extract known to help reduce the appearance of fine lines and wrinkles.

Sodium hyaluronate—A skin-conditioning polysaccharide that when applied to the skin can form a protective layer. It helps restore hydration and moisture.

Vitamin E—An antioxidant superstar known to have strong moisturizing properties, helping to discourage the appearance of premature aging.

Sunflower seed oil— Radiant, sunny, and warm, the sunflower is one of our most beautiful botanicals. The oil expressed from its seeds provides long-lasting moisturization and conditions the skin.

Directions:

After Multiphase Serum is absorbed, apply Day Moisturizer to the delicate area around the eye and to the face, neck and décolleté.

3MOISTURIZE


90% of participants showed improvements in skin moisture content eight hours after a single application of the Day Moisturizer.*


Night Repair Crème with olive extracts

Reset the clock every night.Bring out your natural radiance and beauty while you sleep with the crème de la crème of treatments: our luxurious Night Repair Crème. This exceptional formula contains a blend of natural botanicals and a breakthrough amino acid-based ingredient that helps keep the skin at rest during the night, rejuvenating the skin naturally—reducing the appearance of fine lines and wrinkles in just eight weeks. Wake up with smooth, glowing skin every single day.

Aroma: Lavender flower


Olive extracts—An ancient beauty secret, olive oil extract naturally softens and moisturizes the skin.

Coconut oil—Often described as “the healthiest oil on earth,” coconut oil softens and moisturizes the skin, helping to give the skin a more youthful, healthy appearance.

Jojoba esters—Derived from the seed of the jojoba plant, these esters provide a luxurious skin-softening, soothing and conditioning effect on the skin.

Palmitoyl glycine—A natural form of the amino acid glycine extracted from the processing of wheat protein, this beneficial ingredient is known to be a skin nutrient and regenerator that helps reduce the appearance of fine lines and wrinkles.

Algae extract—An extract of various species of algae, rich in vitamins, it helps balance the skin’s moisture content while nourishing the skin.

Directions:

For evening use. After cleansing the skin, apply a generous amount to the delicate area around the eye and to the face, neck and décolleté.

3MOISTURIZE

2TREAT

&


Over 93% who tried the Night Repair Crème showed dramatic improvements in skin moisture after a single application.*


Body Lotion with cupuacu butter

Luxuriously smooth, long-lasting moisture.Drench skin with our intensive, moisturizing body lotion. Light and luscious, it glides on softly to reveal the appearance of a more smooth, even texture. Look and feel younger all over.

Aroma: Plant extracts of lavender and coriander.


Cupuacu butter—A creamy emollient butter derived from the cupuacu tree in Brazil that helps boost the skin’s natural moisture.

Shea butter—A plant butter derived from the African shea tree, known to provide moisturizing and conditioning properties for the skin.

Sodium hyaluronate—A skin-conditioning polysaccharide that when applied to the skin can form a protective layer. It helps restore hydration and moisture retention.

Sunflower seed oil— Radiant, sunny, and warm, the sunflower is one of our most beautiful botanicals. The oil expressed from its seeds provides long-lasting moisturization and conditions the skin.

Directions:

Use anytime. Apply liberally as often as needed all over the body, morning and/or night.

3MOISTURIZE


Insight from Mannatech’s R&D department about the Mannatech LIFTTM Skin Care SystemMannatech has an unwavering and relentless commitment to excellence. That’s why we created an exceptional product line that is the perfect fusion of science and nature, the Mannatech LIFTTM Skin Care System.

Besides searching the globe to select the finest botanical ingredients and using advanced technologies, we are committed to ensuring that our products are researched and tested, not only to meet the highest industry standards for quality and purity, but also your high expectations

Our Mannatech LIFT formulas are rigorously examined, allergy-tested, paraben-free, noncomedogenic, free of synthetic oils and have not been tested on animals. Why go to these lengths? Because delivering the best, most beautifully scientific skin care products is, well, second nature.

What are the primary benefits of the Mannatech LIFT skin care system?

The skin is the body’s first line of defense and one of the first things people notice when they meet a person face-to-face. The skin can be easily damaged by both external factors (e.g., sunlight, air pollution) and internal factors (e.g., cigarette smoke, nutrient-deficient diets). These factors can lead to aging of the skin, dullness and the appearance of fine lines and wrinkles. The best solution to avoid aging of the skin is to stay away from these free-radical producers, use sun protection and eat a healthy diet. However, the use of topical antioxidants and natural moisturizers, such as those found in the Mannatech LIFT skin care products, can help protect the skin from free radicals and minimize signs of aging.*

What clinical studies have been performed using the Mannatech LIFT skin care system?

The Mannatech LIFT skin care system has been clinically shown to be safe and effective at improving the appearance of aged skin* Visual grading by a board-certified dermatologist revealed significant improvements in skin tone, firmness, radiance, smoothness and the appearance of fine lines and wrinkles after just 8 weeks of using the entire facial regimen, with even more dramatic results following 12 weeks of use.*

A single application of the Multiphase Serum product significantly smoothed the appearance of wrinkled skin in just one hour, while the Day Moisturizer, Night Repair Crème and Body Lotion provided skin moisturization for a full eight hours after just one application.* In addition to the Mannatech LIFT clinical study, more than 40 clinical studies have been performed on individual ingredients in the Mannatech LIFT skin care formulas. Overall, the Mannatech LIFT skin care line provides impressive clinical results, leaving skin looking and feeling younger.*

Mannatech LIFTTM Skin Care System BEAUTIFUL SCIENCE



Mannatech LIFT™ clinical study participants showed significant improvements in skin*:

Coarse Wrinkles

Fine Lines

Skin Firmness

34%

25%

22%

22%

16%12 Weeks

8 Weeks

16%

Skin SmoothnessSkin Hydration

90% of subjects experienced improvement in skin hydration

after a single application*

93% of subjects showed improvement in skin radiance

after 12 weeks*

100% of subjects showed improvement in skin

smoothness after 12 weeks*

Skin Radiance



What safety testing procedures were conducted with the Mannatech LIFT skin care system?

All of the Mannatech LIFT products have been tested for comedogenicity and determined to be non-comedogenic (will not clog pores). Each product has also tested negative for allergic contact dermatitis. The Multiphase Serum, Day Moisturizer and Night Repair Crème have been ophthalmologist-tested and demonstrated to be safe for use around the eye area.

Before 12 Weeks Later

Before 12 Weeks Later

All photos are unretouched.



To sell effectively, there‘s more to it than understanding your product. You also have to understand the characteristics as well as landscape of your target audience. Who are they? What are they looking for? What is the category climate? This section answers these questions and gives you the critical information, tips and suggestions you need to make your Mannatech LIFT business as strong, bright and beautiful as you are.

Whom should I spend time with?

Time is your most valuable asset. Identifying who is more likely to buy products is key to growing your business. As you meet prospects, focus on nurturing relationships that will provide a mutual benefit. Statistics show that the target market for the products you are selling is around 20%. This is where you want to spend your time, and will provide best opportunity for sharing skin care products.

1) Look for the signs that someone is either READY to BUY, OPEN to BUY

2) Don’t spend time on people who are either not thinking about your product or will never be interested

Mannatech LIFTTM Skin Care System

HOW TO BECOME “A NATURAL” AT SELLING

30%

25%

15%

5%

25%

Spend time with these prospects

Ready to buy

Open to buy

Think not interested

Not even thinking about the product

Not interested and never will be


Tip box:

Ask prospects about their current skin care products and routines. For example, “Are you happy with the results you are getting from your current skin care regimen? Do you see yourself using this same product five years from now?”

What target market characteristics should I pursue?

It’s no secret. Baby boomers are actively working to feel and look healthy. And the largest target market for skin care worldwide is even broader—women ages 30–55+ make up 43% of global sales for facial skin care products. More importantly, the age-defying product category has grown by over 5% per year and is expected to maintain the same growth rate over the next five years.

Consumers also tell us through research surveys that even through recession times, they have a strong desire to maintain skin care regimens. In 2009, over 50% of respondents said that a product with age-defying benefits was “important or very important.” Today’s consumers are savvy. They demand innovation and are actively seeking safe and time-saving products.

Below are general segments of consumers along with the primary skin care concerns during each stage of life.

And keep in mind, although women are the primary target audience, men can benefit from Mannatech skin care products, too.

Female with small children

Time starved

Internet savvy

Keeps up with the latest skin care trends

Primary skin care concern is preventative maintenance with hydrating and age-defying products

Female with adolescent and/or teenage children

Multi-tasker

Likes to pamper herself; dedicates time to her skin daily

Primary skin care concern is minimizing fine lines and wrinkles while increasing hydration

Female with older children

Very active with work and social activities

Takes care of her skin and wants to look the best she can for her age and facial features

Primary skin care concerns are reduction in lines and wrinkles, skin smoothness and increased hydration

Female with grown children

More time to focus on hobbies and social activities like book clubs and church

Primary skin care concerns are visible reduction of wrinkles, improvement in skin elasticity, increased hydration

30-35 35-45 45-55 55+


Tip box:

Ask prospects if they would like to try a new skin care system that has been proven to reduce the appearance of wrinkles by a third.

Positioned in the era of the affordable luxury.

With the advent of major retailers who offer premium-quality items at reasonable prices, consumers are primed, ready and looking for ways to spend wisely without sacrificing quality. In fact, they like to brag about their “finds.” And the Mannatech LIFT skin care system fits right in with this cultural trend.

Inspired by French technology—which includes montmorillonite, a French green clay from the Alps—the Mannatech LIFT skin care system has automatic credibility with consumers. Here’s why: French skin care products have been recognized for centuries for their use of botanical ingredients and premium formulas—and for the naturally, flawless skin that results. But to find these products, you’d have to buy them at high-end, expensive department stores and luxurious spas. And now, your prospects can have access to them easily and affordably.

Further, the Mannatech LIFT skin care products not only provide premium quality, but also a business opportunity. With a struggling global economy, more and more men and women are becoming involved with direct selling/MLM businesses, which removes the many layers within the channel of distribution and thereby ultimately saves money. So, what more could someone ask for? Flexible hours, a low financial commitment and an opportunity to share luxurious products they have personally experienced and truly believe in.

Tip box:

Ask prospects about the last time they went to a spa and if they would like to try a new skin care system that can provide the same results in only 3–4 minutes per day.


The best advertisement for your business is you.Your personal appearance is the outward reflection of how you feel about yourself on the inside. Your image, attitude, confidence and state of mind are all reflected visually every moment of every day.

In fact, it takes approximately five seconds for someone to make up to eight assumptions about you, based on your appearance: social-economic level, education, trustworthiness, level of sophistication, upbringing, success, moral character, and even your future!

These impressions are formed by everything about you. Your clothing style, posture, grooming, attitude, voice quality, congeniality, eye contact—all are part of your overall personal presentation.

A successful personal image is simply a matter of defining these two key details: Presence and Personality.

Presence• Clothing and accessories that are fashionable, flatter, and fit

• Current hairstyle that is easy to manage and highlights your facial features

• Contouring your posture to stand tall, walk with purpose and project confidence

Personality• Congenial attitude of open friendliness and happiness that comes with being relaxed, confident and comfortable with yourself

• Connecting with others via direct eye contact when speaking or listening

• Confidence when speaking, in your own unique voice

When you dress confidently, project confidence and show genuine interest in others, you naturally feel more confident and happy about yourself, allowing you to take the emphasis off of yourself and instead concentrate your attention on your clients, prospects, family, friends and all of those sure to be new contacts—just waiting to meet you!


Like your clothing, your business needs accessories, too. Even though Mannatech LIFT skin care products are as fabulous as they are and almost sell themselves, you are the ingredient that makes them meaningful and come alive for prospects.

And we all know that with any great outfit, accessories are key. Listed below are selling tools, innovative ideas and little “extras” that accent and augment you and your presentation. And they make all the difference in the world.

For on-the-go/one-on-one and small groups:

Tools:

• Mannatech LIFT Trial Set

• Travel pack of handy wipes or a water bottle and tissues

• Mannatech LIFT Sachet Samples

• Mannatech LIFT tape dispenser

• Skinventory™ card

• Mannatech LIFT mirror

• Mannatech LIFT brochures

• Business cards

• Seed packets

Demo: Keep a Mannatech LIFT Trial Set and travel pack of handy wipes with you for quick and easy product introductions on-the-go. You simply have your prospect go through the easy steps of applying the products on the back of one of their hands, as you explain the features and benefits. Seeing is revealing!

Skinventory: The Mannatech LIFT tape dispenser and Skinventory card are a fast and easy way to show your prospect exactly what their skin looks like “caught on tape.” Apply a small strip of tape to the back of your prospect’s hand. Gently press, and remove. Using the Skinventory card results, share with them exactly what their skin is experiencing and how Mannatech LIFT provides the perfect remedy!

Business Card Exchange: If you only have time to exchange business cards, here is a quick and fun way to “plant a seed with your prospect!” Attach your business card to the back of a packet of seeds—like lavender, aloe or sunflowers. When exchanging the card/packet, simply add that (flower) is just a one of the over thirty wonderful botanical ingredients found in Mannatech LIFT products. They will want to know more, and will remember you!

You can also use these tips for small groups as well. You could add the full-size products showcased on a silver platter, surrounded by the Mannatech LIFT colors of purple, silver and white ribbon; confetti; or even a sprig of lavender and aloe.

For larger groups, you could pre-choose a “model” to help you demonstrate the three easy steps of Mannatech LIFT products. As you explain the features and benefits, your “model” will show the steps in action. All you need is a bowl of water (or pre-moistened wash cloths) a dry towel, the Mannatech LIFT products and a standing mirror. When prospects see how easy the products are to use, they will be sold!

Note: The Skinventory test is a perfect way to begin the presentation, as others will want to see “their skin” caught on tape too! What a great way to book more Beauty. Shop. Talk.SM opportunities.


Ways to make your business even more attractive.Listed below are a few fresh, innovative ideas and responses that will engage your prospects on a more emotional level and keep them coming back for more!

Pop the Box: After receiving your Mannatech LIFT products and/or business builder kit, you can schedule a “Pop The Box.” Simply invite some of your close friends and/or your favorite prospects over for “a girlfriends night out” where you “pop open” your new box of Mannatech LIFT products. As you open the box and review the contents, everyone will share in the fun and exciting experience. Pass the products around to the group to try while you review the literature on the features and benefits out loud with the group. It is a really easy way to share the products while learning about them yourself. They will love the “exclusiveness” of your private first event, and the fact that you—and they—are helping in the learning process. You will find that the special people in your life want to help you and are genuinely interested in helping your business grow!

I Would Love to Have Your Opinion: Asking for the opinion of those you know, like and trust, is a great way to get honest feedback. Simply give either a few Mannatech LIFT Sample Sachets or a Trial Set to those whose opinion you would like to have. Ask them to try the products and then give you their feedback about how their skin looks and feels. Once they try the Mannatech LIFT products, they will see the results! And as a bonus, these will be wonderful testimonials for you as you build your sales and team!

I Would Love to Find Two More Customers Just Like You: Reaching out to your very special customers and team members, and sharing with them that you would like to meet more just like them, is saying to them that you honor them, respect their opinion and would treasure the opportunity to be able to introduce their personal circle of influence to the option of experiencing Mannatech LIFT line for themselves.

“Your Skin Looks Great!”: You will quickly learn that, in a very short time of using the Mannatech LIFT system, you will begin to have people complimenting you on your beautiful skin. Now is the perfect time to let them know about the products and how you can help them have beautiful skin too! A quick and easy way is to say, “Thank you so much! I have been using a brand-new, latest in skincare technology—Mannatech LIFT skin care line, and think the same thing when I see my skin in the mirror! My skin feels smoother, firmer, softer and it looks more radiant!” They will want to know how they can have beautiful skin too!

All the ingredients for success.

Now that you know all about your target and are equipped with some great information and tips, there’s no stopping you from creating the prosperity you deserve, living the life of your dreams and making the world around you even more beautiful.


What is unique/different about the new Mannatech LIFT skin care system versus the Mannatech Optimal Skin Care System™ product line?

The Mannatech LIFT system is an age-defying system and includes our proprietary Jeunesse 7 blend. This blend includes four minerals within a green clay from the French Alps called montmorillonite plus three Mannatech flagship glyconutrients: aloe, arabinogalactan and trehalose. These ingredients are known to help provide moisture and hydration and to revitalize, protect and tighten the skin. Below is a chart describing many of the elements of the two systems, indicating how they are the same and how they are different.

Please explain the timeline and background for the development of Mannatech LIFT products.

From ideation to final products, the Mannatech LIFT skin care system took 2.5 years to develop. The first phase was the ideation phase, in which it was determined what types of products we should offer and how many products should be in the system. This stage included a great amount of work done by Marketing and R&D as well as a third-party firm. Next was the prototyping phase, in which samples were evaluated by a panel to determine the look, feel and aroma of the products. It took a total of 10 rounds of samples to finalize the look, feel and aroma of our new skin care products.

Once this part was completed, the products went through a series of testing, which included microbial challenge testing (1 month), safety testing (8 weeks), stability testing (12 weeks), packaging compatibility testing (12 weeks) and consumer testing (16 weeks). Due to the long development time required for skin care products and knowing our plans for launching the Mannatech LIFT skin care system, the project was approved by senior management and begun in Q1 2008 to ensure that the new system would be ready for launch in Q3/Q4 of 2010.

Where are Mannatech LIFT products formulated and manufactured?

The Mannatech LIFT line was formulated by a U.S. laboratory known for developing new and innovative products. The finished products are manufactured in the U.S.

What does the term multifunctional mean?

Multifunctional refers to a product that will provide more than one benefit. Multifunctional products are easier to use, and they help you save time in your skin care regimen. The Multiphase Serum is a toner and a treatment in one product. Our Night Repair Crème is formulated to be an overnight treatment product and moisturizer.

Are the Mannatech Skin Care products good for all skin types?

Yes. The products are formulated to be used on all skin types, but are particularly beneficial for women and men 35 and older.

Mannatech LIFTTM Skin Care System FREQUENTLY ASKED QUESTIONS


Will the Exfoliating Facial Cleanser remove eye makeup?

No. With the various mascara and eye makeup technologies available, it is recommended that you use the eye makeup remover suggested for your brand.

The Mannatech LIFT Facial Cleanser is an “exfoliating” cleanser; is it okay to use this product twice a day?

Yes. However, it is important that you add enough water to create lathering foam and GENTLY apply the product to your skin with your fingers. Avoid heavy, harsh scrubbing when cleansing the face.

I feel fine particles in the Exfoliating Facial Cleanser after adding water to create a light foam. Will these irritate the skin?

The Exfoliating Facial Cleanser was developed to be gently exfoliating, and the milled grape seeds and beads work together to accomplish this goal. This product was clinically tested and shown to be safe and gentle on the skin. Over 90% of the participants in the study reported that this product exfoliated the skin, improved skin texture and was gentle enough for everyday use. The gentle exfoliation of the skin allows the treatment products to be as effective as possible, so this step is very important when trying to achieve the age-defying benefits that this line offers.

Is there an eye cream in the Mannatech LIFT skin care system?

Our Multiphase Serum, Day Moisturizer and Night Repair Crème have been formulated and tested to use around the eye area. Used consistently, these products will hydrate the area around your eyes and help reduce the appearance of wrinkles.

I noticed a toner/lotion is not included; why not?

To make the Mannatech LIFT line more time efficient and easy to use, the Multiphase Serum was developed and formulated to be an all-in-one toner and treatment (serum) product with the combined benefits of hydration, reducing the appearance of pore size, firming and tightening the skin, and reducing the appearance of fine lines and wrinkles.

Will there ever be a traditional type toner added to the Mannatech LIFT skin care system?

Plans are in place to launch additional products, including a hydrating toner, to continue meeting the needs of specific customers. Details and the timing of these products will be shared as we get closer to launching them.

Is Mannatech LIFT a water-based system?

Yes. Water-based products allow for a universal skin care system that can be used by people with all skin types. The water used in the products is purified water.


What is the shelf life of the Mannatech LIFT products?

The products will last up to two years under normal storage conditions.

What are the pH levels of each product in the Mannatech LIFT™ skin care system?

The products in the system have a pH between 5 and 6, close to the normal pH range of the skin.

How long should Mannatech LIFT skin care full-size products typically last?

• Exfoliating Facial Cleanser: 4–6 weeks

• Multiphase Serum: 5–7 weeks

• Day Moisturizer: 6–8 weeks

• Night Repair Crème: 8–10 weeks

• Body Lotion: 4 weeks

What ingredients are used as preservatives for the products?

The Mannatech LIFT™ products use various combinations of the following preservatives: phenoxyethanol, hexylene glycol, caprylyl glycol, potassium sorbate, disodium EDTA and ethylhexyl glycerin.

I understand that Mannatech LIFT™ products are paraben-free; however, they do contain preservatives. Can you explain the reasons for these preservatives and the difference between Mannatech Optimal Skin Care System™ preservatives and Mannatech LIFT preservatives?

It is very important for all skin care products to contain preservatives to prevent the growth of molds, yeast and bacteria. It is even more important for skin care products that contain many natural ingredients to have excellent preservative systems because natural ingredients, just like fresh produce and fresh foods, tend to support the growth of microorganisms. The five-product Mannatech LIFT line contains twice as many botanical ingredients as the seven-product Manantech Optimal Skin Care System .

The Mannatech Optimal Skin Care System contained the following ingredients, which have preservative effects: butylene glycol, pentylene glycol, caprylyl glycol and ethylhexylglycerin; two of these ingredients are also used in the Mannatech LIFT skin care products.The preservatives that are used in the Mannatech LIFT line were carefully se-lected to avoid the most negatively perceived, potentially harmful preservatives and to use the safest, most effective alternatives available. We selected phenoxyethanol, caprylyl glycol, hexylene glycol, ethylhexylglycerin, potassium sorbate and disodium EDTA. Phenoxyethanol is an organic chemical compound in the form of a colorless oily liquid that is effective at inactivating gram-positive and gram-negative bacteria as well as yeast. Caprylyl glycol, hexylene glycol and ethylhexylglycerin are all organic compounds that have emollient properties as well as preservative effects. Disodium EDTA is a salt of an organic compound that is used in foods as a preservative and in cosmetics where it acts to preserve stability against air. Potassium sorbate is also a very commonly used food preservative functioning in the Mannatech LIFT skin care products for the prevention of mold and yeast growth.


What can you tell me about the safety of phenoxyethanol as a preservative in Mannatech LIFT skin care products?

A majority of the skin care products on the market contain parabens, formaldehyde and/ formaldehyde-releasing preservatives. These preservatives have been very effective in controlling microbial growth in skin care products, but they also have been known to cause skin irritation and allergic reactions. The Mannatech LIFT skin care system was carefully formulated to contain only the safest preservatives, like phenoxyethanol, and this was done by excluding parabens, formaldyhyde and/or formaldehyde-releasing preservatives.

All of our Mannatech LIFT skin care products have been tested using the most stringent safety testing to ensure that these products are safe to apply to skin. The duration of the safety test was eight weeks. All products were also challenge tested. A challenge test is performed by applying the product on the skin and then covering the site with a patch for 96 hours. So, not only has the phenoxyethanol been reviewed by the Cosmetic Ingredient Review (CIR) Expert Panel, which concluded that it was safe as a cosmetic ingredient, it has also been tested in the Mannatech LIFT final formulas and has been proven to be safe in the amounts used in those formulas.

Do any of the products contain an SPF (Sun Protection Factor)?

No, they do not contain an SPF. In order to keep skin protected from potential sun damage, we recommend you use a makeup or powder with added sunscreen protection and a separate sun protection crème for outdoor activities.

Do the Mannatech LIFT products contain natural ingredients?

Yes. The Mannatech LIFT skin care products contain more than 30 skin care ingredients considered natural by the Natural Products Association (NPA).

Do the Mannatech LIFT skin care products contain organic ingredients?

The following ingredients are ECOCERT Organic.

Multiphase Serum Day Moisturizer Night Repair Crème Body Lotion

Alfalfa Extract Sunflower Seed Oil Jojoba Esters Sunflower Seed Oil Oat Kernel Extract Olive Leaf Extract Shea Butter Shea Butter

Are there any peanut oil components contained in any of the Mannatech LIFT skin care products?

No.

Do the products contain any allergens?

The Mannatech LIFT skin care products do not contain ingredients derived from milk, egg, peanut, fish, shellfish, wheat or soy.

© 2010 Mannatech, Incorporated. All rights reserved. For use in the U.S., Canada and South Africa. Jeunesse 7, Mannatech, Mannatech LIFT and Stylized M Design are trademarks of Mannatech, Incorporated.


Are Mannatech LIFT products tested on animals?

No. All of the Mannatech LIFT skin care products have been tested on a panel of willing human beings.

What safety tests have been performed on this skin care line?

All Mannatech LIFT products have been HRIPT (allergy) tested and tested for comedogenicity (to determine if they clog pores). The Multiphase Serum, Day Moisturizer and Night Repair Crème were also ophthalmologist tested.

Were there clinical test studies performed on Mannatech LIFT products?

Yes, the five-piece system was tested to provide clinical results at 8 and 12 weeks; short-term testing was also performed on the Multiphase Serum, Night Repair Crème and Body Lotion. Mannatech engaged Stephens & Associates, an independent worldwide research organization based in Carrollton, TX, to conduct the testing. See page 10-12 for results.

What Mannatech LIFT product can be used to provide the same benefits as the Optimal Skin Care After Shave Milk?

The Multiphase Serum is a superior substitution as it was developed to be an all-in-one toner and age-defying treatment product. Great soothing toner after shaving, with the added benefits of hydration and reducing the appearance of pore size, fine lines and wrinkles.

Are Mannatech LIFT products effective for men?

Absolutely. Mannatech LIFT skin care products will work for men and women of all skin types. This product line is especially appealing to men because it is easy to use with only 3 easy steps.

Male skin is usually thicker, has larger pores and more prominent, deeper wrinkles with age. The Mannatech LIFT line is the perfect solution for men to give their skin a youthful look.

Suggested Routine for the Male Market:

Day Regimen:

Step 1: Cleanse—Exfoliating daily with our Exfoliating Facial Cleanser will help give the skin a healther looking tone and remove dead skin cells.

Step 2: Treat—In addition to reducing the appearance of wrinkles, Multiphase Serum is the perfect solution to use after shaving. This formula helps minimize the appearance of pores as well as helps tighten and firm the skin. Also includes Great Burnet Root extract, which is known to have astringent activity. Apply after shaving.

Step 3: Moisturize—Nourish and hydrate the eye, face and neck area with Day Moisturizer.

Night Regimen:

Step 1: Cleanse—Exfoliating Facial Cleanser

Step 2 & 3: Treat & Moisturize —Apply Night Repair Crème to the eye, face and neck area to help treat fine lines and wrinkles as well as hydrate the skin all night long.

Anytime: Body Lotion with cupuacu butter provides long-lasting moisture day and/or night.

Mannatech Skin Care Product Sales Training Guide · Mannatech Skin Care Beautifully Ageless....

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