Manish_Agrawal_TIBCO

Manish Agrawal +91-7755955428

[email protected]

Summary

7 years & 2 months of total IT experience in installation, configuration, monitoring and support of EAI (Enterprise Application Integration - Middleware) software applications using TIBCO Product Suite.

Proposed and provided end to end solution implementation through TIBCO Business Works.

Knowledge and Strong understanding of Banking Domain.

Experience on Application Integration tools TIBCO ActiveMatrix BusinessWorks™ (BW) and Experience on messaging tools like TIBCO Enterprise Message Service (EMS) and TIBCO Rendezvous.

Extensive experience on security policy implementation tool TIBCO Policy Manager.

Experience in GEMS– Monitoring tool for Enterprise Messaging System.

Good experience with Application and server monitoring tool TIBCO Hawk

Extensive hands on experience on deploying applications through TIBCO Administrator and Appmanage utility in various environments like Development, QA, SIT and Production.

Extensive experience on TIBCO Active Spaces.

In depth experience on Ticketing tool Remedy, ResolveIT, TFS and Mercury.

Strong understanding of Software Development Life Cycle including Knowledge Transition, Requirements Gathering, Implementation and Post-Implementation Support of application.

Experience in Quality process and methodologies together with experience of ITIL (Information Technology Infrastructure Library) ,which are essential in ensuring delivery excellence.

ITIL 2011 Foundation Certified.

Have received several Customer Appreciations for providing valuable technical solutions during Production incidents resolution.

Professional experience summary

S.No Organization Location Duration1 Tata Consultancy Services Pune Aug 2014 till date2 Vodafone Shared Services Pune May 2013 - Jan 20143 LnT Infotech Bangalore Jul 2010 - May 20134 Cognizant Technology Solutions Bangalore/Buenos

AiresDec 2007 - Jul 2010

Education Details

Degree and Date University Name (As per Convocation)

Major and Specialization

Bachelor of Engineering, Jan 2008

Visveswaraiah Technological University

Electronics and Communications

.

Technology

Operating Systems

Technology Software Products

Tools

UNIX-HPLINUX-Red Hat Enterprise Linux Server release 5.11

TIBCOApplication Inte-gration

Enterprise Mes-saging

TIBCO TIBCO Business WorksTIBCO Business EventsTIBCO Active-SpacesTIBCO Policy ManagerTIBCO AdministratorTIBCO EMS and RV

Adapters (ADB and File)TOADRemedyAppManagePuttySSH Tectia ClientWinScpOutlookCommunicatorLotus Notes

Certifications

1.) Sun Certified Java Programmer – 5.02.) ITIL 2011 Foundation Certified.

Professional Experience:

---------------------------------------------------------------------------------------------------Tata Consultancy Services, PuneClient: Bank Of Montreal, Canada.

Aug 2014 – Till Date

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Designation: IT Analyst.

Role: L3 TIBCO Deployment and Administrator - Team Lead.

Responsibilities

.

Deployment of TIBCO BW/BE software applications using TIBCO Administrator and AppManage utility.

Administration and support of TIBCO middleware across products across DEV/QA/SIT/PERF/PROD environments

Installation, configuration and maintenance of TIBCO Infrastructure.

Configuration and maintenance of TIBCO POA (Policy Agents) & Policy Manager.

Configuration and maintenance of TIBCO Active Spaces.

Shell scripting – Automation of scheduled reboot activities.

Shell scripting – Automation of Deployment activities

Designed and architected the integration solution using TIBCO Business Events, TIBCO EMS, Business Works and several packaged adapters and carried out the complete load balancing.

Creating Queues, Topics, Bridges and Routes as needed in EMS fault tolerant and load balanced servers.

Configure the table spaces using TIBCO Active Spaces.

Analyse hardware sizing and scaling recommendations based on the results of Performance analysis.

Participate in application performance tuning, system documentation, and technical support for production.

Analyse issues in file processing and resolve them in short response time.

Involved in analysing and understanding issues, monitoring systems, following up change requests and document repository management.

Description

The EPS PE HUB project relates to EAI Integration for the horizontal that has to establish industry wide best practices and frameworks at BMO in such a manner that middleware architecture design can be implemented delivered in timely manner with good quality. SOA Hub team will be responsible for EAI activities for this core banking system. SOA Hub Team will also be responsible for building new services, enhance existing services and processes, and build new services, enhancements changes as well as new development that have enterprise wide impact. BMO is venturing into a new re-architecture and integration program on its online banking front, as part of which the existing online banking platform for BMO Canada customers and BMO Harris customers are integrated into a single platform for online banking. This program has Bank wide impact and will require change/re-architecture of applications across BMO.

Solution Environment

TIBCO Product Suite, TIBCO Active Database adapter, TIBCO File adapter, TIBCO Hawk, TIBCO EMS, GEMS, Oracle 10g, XML, Unix Scripting, Linux.

ToolsTIBCO Business Works Designer, TIBCO Business Events, TIBCO Policy Manager, TIBCO Active-Spaces ,TIBCO Administrator, TIBCO Hawk Display, EMS Administrator, BMC Remedy, TOAD, Putty, SSH Tectia Client, WinSCP

---------------------------------------------------------------------------------------------------Vodafone Shares Services India, Pune.

Client: Vodafone Spain

May 2013 - Jan 2014

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Designation: Assistant Manager.

Role: TIBCO Administrator - Assistant Team Lead.

Responsibilities .

Monitoring and Troubleshooting, root cause analysis and reporting of technical faults/problems, Logging, tracking & escalation of all TIBCO software technical issues for Non Production

Administration and support of TIBCO middleware across products across DEV/INT/PPR/UAT environments

Analysis of timeout, OOM , FS permission and similar exceptions and its resolution.

Maintenance of server health and FS usage.

Restart of TIBCO Infrastructure and application adhering to window timings.

Taking part in TIBCO component Roll back activity.

Deployment of TIBCO BW/BE applications using TIBCO Administrator and AppManage utility.

Administration and support of TIBCO middleware across products across DEV/QA/SIT/PERF/PROD environments

Installation, configuration and maintenance of TIBCO Infrastructure.

Configuration and maintenance of TIBCO POA (Policy Agents) & Policy Manager.

Configuration and maintenance of TIBCO Active Spaces.

Shell scripting – Automation of scheduled reboot activities.

Shell scripting – Automation of Deployment activities

Designed and architected the integration solution using TIBCO Business Events, TIBCO EMS, Business Works and several packaged adapters and carried out the complete load balancing.

Creating Queues, Topics, Bridges and Routes as needed in EMS fault tolerant and load balanced servers.

Assistant team lead responsibilities.

Configure the table spaces using TIBCO Active Spaces.

Analyze hardware sizing and scaling recommendations based on the results of Performance analysis.

Participate in application performance tuning, system documentation, and technical support for production.

Analyze issues in file processing and resolve them in short response time.

Involved in analyzing and understanding issues, monitoring systems, following up change requests and document repository management.




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L&T InfoTech, Bangalore

Client: Citibank, NA

July 2010 - May 2013.

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Designation: Sr. Systems Engineer.

Role: L2-TIBCO Administrator.

Responsibilities .

End to End TIBCO software Production support executive. Monitoring and solving TIBCO Production, EMS and BW related issues.

Deployment, administration and support of multiple products across DEV/INT/UAT/Production environments

Scope of work for TIBCO Support- New EMS/BW instance creations (includes creation of RTView) - Manually create/ delete/update queue/topics/bridges/durables - Purge queues/topics

- Fetching EMS instance level configuration details like Max Msg Mem.

- Fetching EMS destination level details like consumers connected and connection details.- Create new EMS instance, Fault tolerance setup. - Troubleshooting issues of development team related to deployments.- Environment check outs after infrastructure package installations- Resolving Support Managed tickets for PROD/COB/UAT/INT/DEV

- Weekend checkouts after server reboot (includes manual rebalancing of instances). - Perform DR Simulation test and full failover test - Managing & monitoring EMS instance like reducing log size, memory usage- Site scope/Tivoli monitoring setup for EMS- Installation of Hawk rule on the BW instance- Manage on-call after-hours support

Assist with implementation, upgrades application migrations and support of applications for DEV teams

Identification and resolution of Application related problems / outages or escalate to vendor

Maintaining and setting up environments on multiple platforms across the enterprise

Performance analysis of application runtime environments

Develop and maintain methodologies, policies, procedures, and standards and ensure that they are aligned with Client standards

Check DB & app server space consumption and plan capacity

Executing and resolving level 1/2 Incident management and change management tickets within well-defined SLAs.




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Cognizant Technology Solutions, Bangalore, India and Buenos Aires, Argentina

Client: Merck, US

Dec 2007 - July 2010.

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Designation: Programmer Analyst.

Role: L1 & L2 TIBCO Administrator.

Responsibilities .

End to End TIBCO Support and maintenance in Unix/Linux environment at Merck & Co , US.

Performed upgrades for all the TIBCO Components including BW, EMS, TRA, Administrator, patch maintenance and integration with vendor software TIBCO, providing Level 1/ 2/ 3 support and root cause analysis.

Experience in responding to issues isolating & escalating issues to corresponding teams and following up the issue closure.

Monitoring alert logs, backup logs for errors in database. Root cause analysis of the Production issues.

Coordinating with clients to understand the requirement for the new TIBCO Environments or up gradation of the existing TIBCO components.

Requesting and coordinating with Hardware teams for procuring the hardware (Servers, NAS, SAN) as per the configuration request by the clients.

End to End installation, up gradation and configuration of the TIBCO Environment.

Handover of the TIBCO environments to the architecture team.

Performed key role as technical consultant during migration of TIBCO EMS version 4.4 to EMS 5.1.5 and BW 3.0 to 3.2.

Monitoring and providing TIBCO related infrastructure solutions, for all TIBCO BW, EMS, BC, Hawk connectivity related Production issues.

Raising SR's and working with TIBCO Vendor for the known issues and other critical and complicated TIBCO related issues.

Consistently appreciated for on call Production support.

Scope of work for TIBCO Support- New EMS/BW instance creations (includes creation of RTView) - Manually create/ delete/update queue/topics/bridges/durables - Purge queues/topics

- Fetching EMS instance level configuration details like Max Msg Mem.

- Fetching EMS destination level details like consumers connected and connection details.- Create new EMS instance, Fault tolerance setup. - Troubleshooting issues of development team related to deployments.- Environment check outs after infrastructure package installations- Resolving Support Managed tickets for PROD/COB/UAT/INT/DEV

- Weekend checkouts after server reboot (includes manual rebalancing of instances). - Perform DR Simulation test and full failover test - Managing & monitoring EMS instance like reducing log size, memory usage- Site scope/Tivoli monitoring setup for EMS- Installation of Hawk rule on the BW instance- Manage on-call after-hours support

Assist with implementation, upgrades application migrations and support of applications for DEV teams

Identification and resolution of Application related problems / outages or escalate to vendor

Maintaining and setting up environments on multiple platforms across the enterprise

Performance analysis of application runtime environments

Develop and maintain methodologies, policies, procedures, and standards and ensure that they are aligned with Client standards

Check DB & app server space consumption and plan capacity

Executing and resolving level 1/2 Incident management and change management tickets within well-defined SLAs.




Personal Details::

Name: Manish AgrawalContact: +91- 7755955428Email: [email protected]

Manish_Agrawal_TIBCO

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