Managing your SAIG Mailbox with EDconnect & TDCM

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Session 1 1 Managing your SAIG Managing your SAIG Mailbox with Mailbox with EDconnect & TDCM EDconnect & TDCM Lydia Morales Sue Rager/Judy Rohrer Session 1 Session 1

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Session 1. Managing your SAIG Mailbox with EDconnect & TDCM. Lydia Morales Sue Rager/Judy Rohrer. Agenda. Overview EDconnect Managing your mailbox TDCM Managing passwords TDCM Hands On. Overview. Managing your Transmissions Audit trail Investigating transmission errors - PowerPoint PPT Presentation

Transcript of Managing your SAIG Mailbox with EDconnect & TDCM

Page 1: Managing your SAIG Mailbox with   EDconnect & TDCM

Session 1 1

Managing your SAIG Managing your SAIG Mailbox with Mailbox with

EDconnect & TDCM EDconnect & TDCM

Lydia MoralesSue Rager/Judy Rohrer

Session 1Session 1

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AgendaAgenda

Overview EDconnect Managing your mailbox TDCM Managing passwords TDCM Hands On

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OverviewOverview

Managing your Transmissions– Audit trail – Investigating transmission errors– Verifying transmissions– Restoring lost files

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EDconnectEDconnect

Review and Demo– Transmission Queue– Mailbox Query View– Activity Log View– Archive View

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Managing your mailboxManaging your mailbox

ArchiveDatabase

SAIG Mailboxing System

MessagesDatabase

Data Storage

Mailboxes TDCMVIEW

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Understanding Mailbox storageUnderstanding Mailbox storage

The SAIG mailboxing system stores files in two separate databases– Messages Database

• All new files• All files that have been received but are 10 or less days old• All files not received for 180 days• All restored files • Some message classes have different rules

– Archive Database • All old files 180 or less days old• All files received and 10 or more days old• Some message class files have different rules

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Archive View in EDconnect vs. Archive View in EDconnect vs. Archive Tab in TDCM Archive Tab in TDCM EDconnect: Archive View

TDCM: Archive Tab View

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Verifying that a File Sent Made it Verifying that a File Sent Made it to the Mailboxing Systemto the Mailboxing System

EDconnectTransmission Queue

TDCM Sent Files View

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TDCMTDCM

Demo– Basics– Message Tab– Archive Tab

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Managing PasswordsManaging PasswordsEDconnect

Network Password

User Password

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TDCM – Hands onTDCM – Hands on

A Powerful audit tool Quickly find files Determine file

transmission errors Restore files for

download More

SAIGPortal.ed.gov

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Technical AssistanceTechnical Assistance

We appreciate your feedback and commentsEmail: [email protected]

For Help call:

CPS/WAN Technical Support Phone: 800-330-5947Fax: 319-665-7662Email: [email protected]