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Managing Your Global Contingent Workforce
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Transcript of Managing Your Global Contingent Workforce
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JP GOOCH GLOBAL DIRECTOR, PARTNER & CLIENT SOLUTIONS CXC GLOBAL
MANAGING YOUR GLOBAL CONTINGENT WORKFORCE
MANAGING DIRECTOR, AMERICAS CXC GLOBAL
JOHN SMITH
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JP GOOCH DIRECTOR, PARTNER & CLIENT SOLUTIONS 15 years in HR consulting 5 years in Global Employment and Payroll 1 Global MBA 1 Start Up Company, built and sold to ADP
CXC GLOBAL – INTRODUCTIONS MANAGING DIRECTOR 20+ years in HR consulting 16 Years Global Contractor Compliance Experience Has worked with most of the MSP, VMS, RPOs
JOHN SMITH
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CXC GLOBAL EXPERIENCE 68 Countries 7 Regional Compliance Centers - USA/Canada - Brazil - UK - Hong Kong - Singapore - Malaysia - Australia 180 team members 26 languages 24 Years in Business
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AGENDA
• Review global expansion, compliance and payroll trends
• Share some of the topics to be aware of when managing a global contingent workforce
• Future state of global workforce growth
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QUICK SHOW OF HANDS HOW MANY HAVE MANAGED EMPLOYMENT OUTSIDE THE USA?
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COMPANIES SEEK GLOBAL GROWTH 72%
60%39%
of companies plan to increase their international share of business
of companies say their international planning will increase
of US CEOs plan to complete a cross-border M&A in the next year
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GLOBALLY MOBILE & CONNECTED Over 2 Billion Smartphones Worldwide
Average user checks phone 46 times per day
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WHAT IS THE “GIG ECONOMY”?
Millennials
91% expect to stay less than three years
The gig economy
42 million
U.S. workers are 1099
65 million
projected increase by 2020
34% of the workforce has
a second job
1of3 millennials freelance
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COSTS OF GLOBAL EXPANSION
EMPLOYMENT COSTS
LEGAL COSTS
CUSTOMS COSTS
CORPORATE TAXES
TRANSLATION COSTS VALUE ADDED TAX (VAT)
REGISTERING AN ENTITY
UNION COSTS
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MULTIPLE WAYS TO ENGAGE RESOURCES
HARD TO TELL
WHICH IS POSSIBLE
EMPLOYER OF
RECORD
CORP TO CORP
INDEPENDENT CONTRACTOR
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CONTRACTOR OR EMPLOYEE?
BEHAVIORAL CONTROL • When and where do they work? FINANCIAL CONTROL • Who pays business expenses, can they have a
profit OR loss? RELATIONSHIP CONTROL • How long is the contract, employee benefits
offered?
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TEST IS NOT THE SAME GLOBALLY CANADA • Similar to the US; 5 question test
o Do you have "authoritative control" to do your work? o Do you set your hours? o Do you pay your own business expenses? o Do you get paid only for work done? o Can you, and do you, have other paying clients?
MOST COUNTRIES HAVE MULTI-FACTORIAL TESTS CAN VARY BY REGION OR LAW APPLIED • China - no “Independent Contractor” concept; Labor Dispatch is possible • India – rules vary by State; each has its own labor laws (29 States) • Belgium – Four Factor test in 2006 Employment Law, and Nine Factors in another 2012 Act
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ASKING GOOD QUESTIONS Contractor or Employee? •Recognize that each country has different rules
Social Costs •Generally speaking, four categories: •Medical Care, Maternity •Retirement/Pensions •Work Injuries/Disabilities •Unemployment Insurance •Each country has different levels •Range from 0 to over 100% of income
Termination •Rules must be followed closely, especially union rules
Vacation / Holidays •Many countries require 13th salary (Christmas Bonus)
Annual requirements •Some countries require annual salary increases
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GOOD QUESTIONS – EXAMPLES Should I be engaging this
resource as a contractor, as an employee, or under a Corp to Corp contract? Please define the Social
Costs I should expect to pay when hiring workers in
Country?
What are the rules I need to know about when terminating
an employee?
How much notice do I have to give?
What are the requirements around Vacation / Holidays
Is there a 13th salary (Christmas Bonus) required?
Are there annual requirements like union
mandated salary increases I need to know about?
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CXC GLOBAL – HOT TOPICS • Major changes to treatment of UK contract workers • Wrong classification of worker will be costly • End users can be held liable for unpaid taxes, debt transfer
United Kingdom
• Restriction on independent workers • Changing rules on how to engage contract workers Netherlands
• Deemed employment issues increasing • Restriction on employment of contract workers Germany
• Changes to rules for employing contractors France
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THE FUTURE? LOOK TO THE PAST…
• Specialized services: Engineering, Architecture Industrial Revolution
• Manufacturing to Asia and Latam • Expats to oversee 1970s/80s
• Global services: payroll, accounting, data processing • Mix of expats and local oversight 1990s
• Call centers, IT and coding work • Statement of work professional contractors 2000s
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THE FUTURE? THE GIG ECONOMY Everyone in the world with a smart phone, an internet connection and a skill has potential • Car? > Uber driver • Bike? > Last mile delivery • STEM skills? > In demand
Workers will contract with multiple employers
Truly global market for talent
Compliance and Due Diligence will be critical
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QUESTIONS?
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CONTACT INFORMATION
John Smith Managing Director – Americas E: [email protected] Office: +1 203 459 0683 Toll Free: +1 800 588 0292 ext. 102 (Canada & USA only) Twitter: @Jsmith_ct
JP Gooch Global Director, Client & Partner Solutions Email: [email protected] Office: +1 919 825 1759 Mobile: +1 919 357 7469 Twitter: @jpgooch11
Website: http://cxcglobal.com/