Managing Technology and Information Chapter 15. Distinguish between data and information and explain...
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Transcript of Managing Technology and Information Chapter 15. Distinguish between data and information and explain...
Managing Technology and Information
Chapter 15
Distinguish between data and information and explain the role of management information systems in business.
List the components and different types of information systems.
Outline how computer hardware and software are used to manage information.
Describe the networking and telecommunications technology and types of computer networks.
Discuss the security and ethical issues involving computer information systems.
Explain the steps that companies go through in anticipating, planning for, and recovering from information system disasters.
Review current trends in information systems.
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3
Learning
Goals
4
5
6
7
Information
Systems
Data – raw facts and figures
Information – knowledge gained
from processing data
Information System –
organized method forcollecting, storing,
and communicating information on operations
Chief InformationOfficer –
executive responsible fordirecting information
systems and operations
Components of
Information
Systems
Computer Hardware
Computer Software
Telecommunications and Computer Networks
Data Resource Management
Computer Hardware
Computer Software
Telecommunications and Computer Networks
Data Resource Management
Types of
Information
Systems
• Operational Support Systems– Transaction Processing System– Process Control System
• Management Support Systems– Management Information System (MIS)– Decision Support System (DSS)– Executive Support System (ESS)
Computer
Hardware
• The tangible elements of a computer system
• The components that store and process data, perform calculations
• Input devices like the keyboard and mouse allow users to enter data and commands.
• Storage and processing components consist of the hard drive and other storage components like flash drives.
Types of
Computers
• Desktop (Personal) Computers
• Server
• Mainframes
• Supercomputers
• Notebook Computers
• Handheld Devices
Computer
Software
• Programs, routines, and computer languages that control a computer
• Operating System– Windows Operating System– Mac Operating System
• Application Software– Microsoft PowerPoint– Quicken
Computer
Networks
THE INTERNET
Local Area Networks (LAN)
Wide Area Networks (WAN)
Wireless Local Networks
Intranets
Virtual Private Networks (VPN)
Voice over Internet Protocol (VoIP)
Security Issues
• E-Crime
• Computer Viruses– Worms– Trojan Horses– Spyware
Ethical Issues
Affecting Information
Systems
• Use of information systems by employees and vendors:– Personal Use– Privacy
• Organizational use of information:– Employment records– Employee monitoring
Disaster Recovery
& Backup
• Natural Disasters
• Power Failures
• Equipment Malfunctions
• Software Glitches
• Human Error
• Terrorist Attacks
• The most basic precaution – Backup.
90% of firms that sustained a loss of critical data went out of business
within two years.
90% of firms that sustained a loss of critical data went out of business
within two years.
Information
Systems Trends
• The Distributed Workforce– Employees who work in virtual
offices
• Application Service Providers– A firm that provides computers
and application support
• On Demand, Cloud, and Grid Computing– Renting software time