Managing Resume Flow 061109 Final

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    800 to EightHow to effectively manage resume flowin todays new recruiting landscape

    June 11, 2009

    Presented by:

    David LewisPresident and Founder, OperationsInc

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    Recruiting in 2009

    Building a Better Sieve

    Developing the Job Description

    Reviewing The Description With Management

    Job Profiling

    Scoring Your Candidate

    From Findings To Postings

    Summary / Final thoughts

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    Todays agenda . . .

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    Recruiting in 2009 - The Challenges

    Deepest candidate poolEVER

    Volume of resumes arriving perposting is 5-50 times what it had beenin a normal / good economy

    Finding good people is not the

    problem defining good is theproblem

    Using past screening practices I caneasily still have 50 or more candidatesto choose fromyet my goal is to

    show only 5-15 to the hiring manager

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    Building a better SieveAreas to focus on that will get me to 5-15

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    Job Posting Content

    More complete understanding of the job

    More complete Job Descriptions

    Significantly enhancing the list of requirements

    Researching the successful incumbents, theirskills, their backgrounds

    These steps will allow you to secure only thefinest grains of sand through your sieve

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    Developing the job description

    Better gathered from the source vs. the manager Ask those in the position to complete a questionnaire, participate

    in an interview

    The more you get from the person doing the job the more accuratethe document

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    Ask detailed questions Tasks

    Time to complete

    Skills needed

    Challenge the responses Are they requirements or nice to haves?

    Press for detail

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    Job Description Format your results into drafts

    Provide in advance for review

    Meet to discuss the accuracy, completeness

    Challenge the content, opinions of the incumbents

    Edit as needed

    Requirements Beef this area up

    In the past 5 items today 15

    Push back on each

    so if they dont have this but have everything else we still rule them out?

    Categorize immovable objects vs. nice to haves..

    Reviewing the descriptions with management

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    Job profiling

    Schooling Specific Schools

    Degree of study

    GPA

    Past employers (by name and by industry)

    Prior roles leading up to this one EX: Helps to see if someone successful started in

    sales and now is in customer care may meancandidates with sales in their background have abetter chance of succeeding

    Large vs. Small environment

    City vs. Suburbs

    Specific Interests stated on their resume

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    Research the stories behind each successful incumbent

    All Translates Into:

    What are the common

    denominators in ourbest performers?

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    Job Profiling Mining the Results

    Seek out the common pieces

    Convert those into primary / secondary screening segmentsor requirements Some may truly be must haves while others are nice to haves

    Create a profile checklist that shows: Requirements from the original job description

    Requirements from the profiling exercise

    Challenge your findings Review them with the incumbents, managers

    Run with the results as your screening checklist

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    Scoring your candidate

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    Rank each item with a score or value Use total score as way to rank candidates

    Be flexible on the threshold of success until youhave an adequate sample to test it on

    Exclude from the scorecard those areasthat are true requirements Degree

    Specific software

    Prior experience in role

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    From findings to posting

    Move what you learn into the content of the job posting

    Emphasize hard skills and must haves in your requirement

    sections

    Limit your use of secondary requirements

    Can make the posting too long

    Candidate may not read it all

    Use all the tools and sections offered by Monster whenposting the need

    Finding the places for your requirements will make yourcandidate pool more targeted

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    In conclusion . . .

    Dont ignore what you cant screen for on paper Painfully obvious moment of the day

    Dont assume what you put in the posting is actually going to beread/followed/taken seriously

    If you get 800 responses be sure to send out 800acknowledgements

    Test your new screening methods often Easy to become too rigid

    Dont forget to be creative and flexible as needed

    Update your screening approaches often New successful hires may change the paradigm

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    Thank you & Questions

    David LewisPresident and Founder

    www.operationsinc.com

    http://www.operationsinc.com/http://www.operationsinc.com/http://www.operationsinc.com/http://www.operationsinc.com/