Managing remote teams.
-
Upload
jane-prusakova -
Category
Leadership & Management
-
view
210 -
download
0
Transcript of Managing remote teams.
![Page 1: Managing remote teams.](https://reader036.fdocuments.us/reader036/viewer/2022062503/58ed0dbe1a28ab405e8b45b1/html5/thumbnails/1.jpg)
Managing Remote TeamJane Prusakova
![Page 2: Managing remote teams.](https://reader036.fdocuments.us/reader036/viewer/2022062503/58ed0dbe1a28ab405e8b45b1/html5/thumbnails/2.jpg)
![Page 3: Managing remote teams.](https://reader036.fdocuments.us/reader036/viewer/2022062503/58ed0dbe1a28ab405e8b45b1/html5/thumbnails/3.jpg)
Remote: lack of perception
![Page 4: Managing remote teams.](https://reader036.fdocuments.us/reader036/viewer/2022062503/58ed0dbe1a28ab405e8b45b1/html5/thumbnails/4.jpg)
What makes for a
REMOTE TEAM
![Page 5: Managing remote teams.](https://reader036.fdocuments.us/reader036/viewer/2022062503/58ed0dbe1a28ab405e8b45b1/html5/thumbnails/5.jpg)
Another floor or building
![Page 6: Managing remote teams.](https://reader036.fdocuments.us/reader036/viewer/2022062503/58ed0dbe1a28ab405e8b45b1/html5/thumbnails/6.jpg)
Working from the beach for an afternoon
![Page 7: Managing remote teams.](https://reader036.fdocuments.us/reader036/viewer/2022062503/58ed0dbe1a28ab405e8b45b1/html5/thumbnails/7.jpg)
Telecommuting on a regular basis
![Page 8: Managing remote teams.](https://reader036.fdocuments.us/reader036/viewer/2022062503/58ed0dbe1a28ab405e8b45b1/html5/thumbnails/8.jpg)
Offshoring work
![Page 9: Managing remote teams.](https://reader036.fdocuments.us/reader036/viewer/2022062503/58ed0dbe1a28ab405e8b45b1/html5/thumbnails/9.jpg)
Communicate via technology
![Page 10: Managing remote teams.](https://reader036.fdocuments.us/reader036/viewer/2022062503/58ed0dbe1a28ab405e8b45b1/html5/thumbnails/10.jpg)
… or very expensive technology
![Page 11: Managing remote teams.](https://reader036.fdocuments.us/reader036/viewer/2022062503/58ed0dbe1a28ab405e8b45b1/html5/thumbnails/11.jpg)
What works locally• Rich communication• Tone of voice• Facial expressions and body language• Immediate response
• Shared environment• Public space• Dress code and other social clues
![Page 12: Managing remote teams.](https://reader036.fdocuments.us/reader036/viewer/2022062503/58ed0dbe1a28ab405e8b45b1/html5/thumbnails/12.jpg)
Remote challenges• “Out of site, out of mind”
• How can I trust someone I have never met?
• Communication• Conversation 110 – 150 words/min• Lecturing 150 – 160 words/min• Reading 200 – 250 words/min• Phone comprehension requires slowing down
![Page 13: Managing remote teams.](https://reader036.fdocuments.us/reader036/viewer/2022062503/58ed0dbe1a28ab405e8b45b1/html5/thumbnails/13.jpg)
Face-2-face is always better than remote*
•Minimize remote-ness• Move people to a closer office• Ask telecommuting employees to visit the
office• Invest in travel for far-flung team members
* Remote teams can be awesome, too
![Page 14: Managing remote teams.](https://reader036.fdocuments.us/reader036/viewer/2022062503/58ed0dbe1a28ab405e8b45b1/html5/thumbnails/14.jpg)
Becoming aware•what works
•what is important• little and not-so-little things
• your instincts are likely wrong
![Page 15: Managing remote teams.](https://reader036.fdocuments.us/reader036/viewer/2022062503/58ed0dbe1a28ab405e8b45b1/html5/thumbnails/15.jpg)
Communication: being heard
![Page 16: Managing remote teams.](https://reader036.fdocuments.us/reader036/viewer/2022062503/58ed0dbe1a28ab405e8b45b1/html5/thumbnails/16.jpg)
Communication: EQ
![Page 17: Managing remote teams.](https://reader036.fdocuments.us/reader036/viewer/2022062503/58ed0dbe1a28ab405e8b45b1/html5/thumbnails/17.jpg)
Communication: listening• Comprehension & retainment less than 50%
•Need to work harder for remote communication
![Page 18: Managing remote teams.](https://reader036.fdocuments.us/reader036/viewer/2022062503/58ed0dbe1a28ab405e8b45b1/html5/thumbnails/18.jpg)
Keep remote folks in mind• Smaller teams
• Conscious effort to remember entire team
• Visual reminders• Names on the board• Pictures
![Page 19: Managing remote teams.](https://reader036.fdocuments.us/reader036/viewer/2022062503/58ed0dbe1a28ab405e8b45b1/html5/thumbnails/19.jpg)
![Page 20: Managing remote teams.](https://reader036.fdocuments.us/reader036/viewer/2022062503/58ed0dbe1a28ab405e8b45b1/html5/thumbnails/20.jpg)
Watch out for
![Page 21: Managing remote teams.](https://reader036.fdocuments.us/reader036/viewer/2022062503/58ed0dbe1a28ab405e8b45b1/html5/thumbnails/21.jpg)
Get to know remote team members
![Page 22: Managing remote teams.](https://reader036.fdocuments.us/reader036/viewer/2022062503/58ed0dbe1a28ab405e8b45b1/html5/thumbnails/22.jpg)
Share your personality
![Page 23: Managing remote teams.](https://reader036.fdocuments.us/reader036/viewer/2022062503/58ed0dbe1a28ab405e8b45b1/html5/thumbnails/23.jpg)
Simplify communication• Continuously open channels• Text, audio, video
• Temporary targeted channels• Meeting support
• Shared visuals
![Page 24: Managing remote teams.](https://reader036.fdocuments.us/reader036/viewer/2022062503/58ed0dbe1a28ab405e8b45b1/html5/thumbnails/24.jpg)
Build a two-way street•Direct communication
• Allow for subtleties
• Be forgiving
![Page 25: Managing remote teams.](https://reader036.fdocuments.us/reader036/viewer/2022062503/58ed0dbe1a28ab405e8b45b1/html5/thumbnails/25.jpg)
Learn to address distributed audience• Share focus• Talk to the in-room and remote participants
• Check up on technology frequently• Phone lines drop and software crashes
• Stop if remote folks can not participate• Just like you would if there was fire alarm in the building
![Page 26: Managing remote teams.](https://reader036.fdocuments.us/reader036/viewer/2022062503/58ed0dbe1a28ab405e8b45b1/html5/thumbnails/26.jpg)
Bring the team together• Decide on office soundtrack• Design a music stream as a team
• Create a team picture• Use Photoshop if you have to
• Long-distance team lunch• Pick a food that everyone will enjoy – and order it for all
![Page 27: Managing remote teams.](https://reader036.fdocuments.us/reader036/viewer/2022062503/58ed0dbe1a28ab405e8b45b1/html5/thumbnails/27.jpg)
Check-in frequently
![Page 28: Managing remote teams.](https://reader036.fdocuments.us/reader036/viewer/2022062503/58ed0dbe1a28ab405e8b45b1/html5/thumbnails/28.jpg)
Overcoming remote-ness• Be aware of long-distance effects
• Build and maintain human connections
• Learn to use communication technologies
![Page 29: Managing remote teams.](https://reader036.fdocuments.us/reader036/viewer/2022062503/58ed0dbe1a28ab405e8b45b1/html5/thumbnails/29.jpg)
Managing Remote TeamJane Prusakova